2019 LINCOLN MKC CD player

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during veryhot or cold temperatures.This is a device limitation.SYNC 3 does not recog-nize my device when I startmy vehicle.
Make sure you connect the device to SYNC 3 and that you havestarted the media player on your device.
This is a device-dependent feature.Bluetooth audio does notstream.The device is not connected.
Make sure that all song details are populated.Your music files may not contain thecorrect artist, song title, album or genreinformation.
SYNC 3 does not recog-nize music that is on mydevice.
Try replacing the corrupt file with a new version.The file may be corrupted.
Some devices require you to change the USB settings from massstorage to media transfer protocol class.The song may have copyright protectionthat does not allow it to play.
Convert the file to a supported format. See Entertainment (page 406).The file format is not supported by SYNC3.
Update media index. See Settings (page 445).The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation rules of the selectedlanguage to the names stored on your media player or USB flashdrive. It is able to make some exceptions for very popular artist names(for example, U2) such that you can always use the English pronunci-ation for these artists.
You may be saying the foreign namesusing the currently selected language forSYNC 3.
The SYNC 3 voice controlsystem is having troublerecognizing foreign tracks,artists, albums, genres andplaylist names from mymedia player or USB flashdrive.
SYNC 3 uses a synthetically generated voice rather than pre-recordedhuman voice.
SYNC 3 uses text-to-speech voice prompttechnology.
The system generatesvoice prompts and thepronunciation of somewords may not be accuratefor my language.
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restorefunctionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, textmessages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holding the RadioPower button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may thenresume using the SYNC 3 system.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

Apps.......................................................................420Bluetooth Stereo or USB...................................418CD (If equipped)...................................................417HD Radio™ Information (If Available)...............413SiriusXM® Satellite Radio (If Activated).........409Sources.................................................................408Supported Media Players, Formats andMetadata Information...................................420USB Ports.............................................................420
Environment......................................................17EPBSee: Electric Parking Brake..............................189
Essential Towing Checks............................248Before Towing a Trailer.....................................249Hitches..................................................................248Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................249Safety Chains......................................................248Trailer Brakes.......................................................248Trailer Lamps.......................................................248When Towing a Trailer.......................................249
Event Data RecordingSee: Data Recording.............................................10
Export Unique Options...................................16Exterior Mirrors................................................96Auto-Dimming Feature........................................98Auto-Folding Mirrors............................................97Blind Spot Monitor................................................99
Fold-Away Exterior Mirrors.................................97Heated Exterior Mirrors.......................................98Integrated Blind Spot Mirrors............................98Lincoln Welcome Mat..........................................98Memory Mirrors.....................................................98Power Exterior Mirrors.........................................96Signal Indicator Mirrors.......................................98
F
Fastening the Seatbelts................................35How to Extract Seatbelts in the RearOutermost Positions........................................38Seatbelt Locking Modes.....................................36Using a Sliding Clip..............................................36Using Seatbelts During Pregnancy..................36
Flat TireSee: Changing a Road Wheel.........................336
Floor Mats......................................................252Front Parking Aid..........................................199Front Passenger Sensing System...............47Fuel and Refueling........................................166Fuel Consumption.........................................172Advertised Capacity...........................................172Fuel Economy.......................................................172
Fuel Filler Funnel Location..........................167Fuel Filter........................................................297
Fuel Quality.....................................................166Choosing the Right Fuel....................................166
Fuel Shutoff...................................................255Fuses...............................................................268Fuse Specification Chart............................268Passenger Compartment Fuse Box...............275Power Distribution Box.....................................268Pre-Fuse Box.......................................................268Rear Cargo Fuse Box........................................280
G
Garage Door OpenerSee: Universal Garage Door Opener.............149
Gauges............................................................102Engine Coolant Temperature Gauge.............103Fuel Gauge...........................................................103Information Display.............................................103
GearboxSee: Transmission................................................177
General Information on RadioFrequencies..................................................55Intelligent Access.................................................55
General Maintenance Information...........487Multi-Point Inspection.......................................490Owner Checks and Services...........................488Protecting Your Investment..............................487Why Maintain Your Vehicle?.............................487
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Index

Seatbelt Reminder..........................................39Belt-Minder™...........................................................39
Seatbelts...........................................................34Principle of Operation..........................................34
Seatbelt Warning Lamp and IndicatorChime..............................................................38Conditions of operation......................................39
Seats.................................................................137Security..............................................................77Settings...........................................................445911 Assist...............................................................453Ambient Lighting................................................462Bluetooth..............................................................448Clock......................................................................447Display...................................................................464General.................................................................459Media Player........................................................446Mobile Apps.........................................................458Navigation............................................................455Phone....................................................................448Radio......................................................................454SiriusXM................................................................455Sound....................................................................445Valet Mode...........................................................465Vehicle..................................................................462Voice Control.......................................................464Wi-Fi & Hotspot...................................................460
Side Airbags.....................................................50
Sitting in the Correct Position.....................137Snow ChainsSee: Using Snow Chains...................................331
Spare WheelSee: Changing a Road Wheel.........................336
Special Notices................................................15New Vehicle Limited Warranty...........................15Notice to Owners of Pickup Trucks and UtilityType Vehicles.....................................................15On Board Diagnostics Data LinkConnector...........................................................15Special Instructions...............................................15Using Your Vehicle as an Ambulance..............16Using Your Vehicle With a Snowplow..............15
Special Operating Conditions ScheduledMaintenance...............................................495Exceptions............................................................498
Speed ControlSee: Cruise Control............................................210
Stability Control.............................................196Principle of Operation........................................196
Starting a Gasoline Engine.........................158Automatic Engine Shutdown............................159Failure to Start......................................................159Fast Restart...........................................................158Guarding Against Exhaust Fumes..................160Important Ventilating Information...................160
Stopping the Engine When Your Vehicle isMoving...............................................................160Stopping the Engine When Your Vehicle isStationary..........................................................160
Starting and Stopping the Engine.............157General Information............................................157
Steering..........................................................232Electric Power Steering....................................232
Steering Wheel................................................80Storage Compartments...............................156SunroofSee: Moonroof.....................................................100
Sun Visors.......................................................100Illuminated Vanity Mirror...................................100
Supplementary Restraints System.............44Principle of Operation..........................................44
Symbols Glossary..............................................7SYNC™ 3..........................................................377General Information...........................................377
SYNC™ 3 Troubleshooting..........................465
T
Technical SpecificationsSee: Capacities and Specifications...............344
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).........................262
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Index