Using Cruise Control...................................210
Using Adaptive Cruise Control..................211
Driving Aids
Driver Alert.....................................................219
Lane Keeping System.................................221
Blind Spot Information System................226
Cross Traffic Alert........................................228
Steering.........................................................232
Pre-Collision Assist.....................................233
Drive Control................................................237
Load Carrying
Rear Under Floor Storage.........................239
Luggage Covers..........................................239
Roof Racks and Load Carriers.................239
Load Limit......................................................240
Towing
Towing a Trailer............................................245
Trailer Sway Control...................................246
Recommended Towing Weights.............246
Essential Towing Checks..........................248
Towing the Vehicle on Four Wheels......250
Driving Hints
Breaking-In....................................................251
Economical Driving......................................251
Driving Through Water...............................251
Floor Mats.....................................................252
Roadside Emergencies
Roadside Assistance..................................254
Hazard Flashers..........................................255
Fuel Shutoff..................................................255
Jump Starting the Vehicle.........................256
Post-Crash Alert System...........................258
Transporting the Vehicle...........................258
Customer Assistance
Getting the Services You Need...............260
In California (U.S. Only)...............................261
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................262
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................263
Getting Assistance Outside the U.S. andCanada......................................................264
Ordering Additional Owner's Literature......................................................................266
Reporting Safety Defects (U.S. Only)......266
Reporting Safety Defects (Canada Only)......................................................................267
Fuses
Fuse Specification Chart...........................268
Changing a Fuse.........................................284
Maintenance
General Information....................................287
Opening and Closing the Hood..............287
Under Hood Overview..............................288
Engine Oil Dipstick.....................................290
Engine Oil Check........................................290
Oil Change Indicator Reset.......................291
Engine Coolant Check...............................292
Automatic Transmission Fluid Check.....296
Brake Fluid Check......................................296
Washer Fluid Check...................................296
Fuel Filter.......................................................297
4
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Table of Contents
Windshield wash and wipe
DATA RECORDING
WARNING: Do not connect wirelessplug-in devices to the data link connector.Unauthorized third parties could gain accessto vehicle data and impair the performanceof safety related systems. Only allow repairfacilities that follow our service and repairinstructions to connect their equipment tothe data link connector.
We respect your privacy and are committedto protecting it. The information containedin this publication was correct at the time ofgoing to print but as technology rapidlychanges, we recommend that you visit theregional Ford website for the latestinformation.
Your vehicle has electronic control units thathave data recording functionality and theability to permanently or temporarily storedata. This data could include information onthe condition and status of your vehicle,vehicle maintenance requirements, eventsand malfunctions. The types of data that canbe recorded are described in this section.Some of the data recorded is stored in eventlogs or error logs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority or througha legal process. Such information could beused by them in legal proceedings.
Data recorded includes, for example:
•Operating states of system components,for example fuel level, tire pressure andbattery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbelt status.
•Events or errors in essential systems, forexample headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used in combinationwith other information, for example anaccident report, damage to a vehicle oreyewitness statements, could be associatedwith a specific person.
Service Data
Service data recorders in your vehicle arecapable of collecting and storing diagnosticinformation about your vehicle. Thispotentially includes information about theperformance or status of various systemsand modules in the vehicle, such as engine,throttle, steering or brake systems. In orderto properly diagnose and service yourvehicle, Ford Motor Company (Ford ofCanada in Canada), and service and repairfacilities may access or share among themvehicle diagnostic information received
10
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Introduction
ActionMessage
You have successfully programmed an intelligent access key to the system.Key Program Successful
You have failed to program an intelligent access key to the system.Key Program Failure
You have programmed the maximum number of keys to the system.Max Number of Keys Learned
You have not programmed enough keys to the system.Not Enough Keys Learned
The key battery is low. Change the battery as soon as possible.Key Battery Low Replace Soon
Inform the driver that they are exiting the vehicle and the engine is on.Engine ON
Lane Keeping System
ActionMessage
The system has malfunctioned. Contact an authorized dealer as soon as possible.Lane Keeping Sys. Malfunction ServiceRequired
The system has detected a condition that has caused the system to be temporarily unavailable.Front Camera Temporarily Not Available
The system has detected a condition that requires you to clean the windshield in order for it tooperate properly.Front Camera Low Visibility Clean Screen
The system has malfunctioned. Contact an authorized dealer as soon as possible.Front Camera Malfunction ServiceRequired
The system requests the driver to keep their hands on the steering wheel.Keep Hands on Steering Wheel
122
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Information Displays
CABIN AIR FILTER
The cabin air filter is under the instrumentpanel in the passenger footwell area orunder the center console on the passengerside.
The system filters airborne particles such asdust, spores and pollen in the air supplied toand recirculated in the interior of yourvehicle.
Make sure you have a cabin air filter installedat all times. Running the system without afilter in place could degrade or damage thesystem.
Your vehicle cabin air filter gives you andyour passengers the following benefits:
•It improves your driving comfort byreducing particle concentration.
•It improves the interior compartmentcleanliness.
•It protects the climate controlcomponents from particle deposits.
Change the air filter element at the properintervals. See Scheduled Maintenance(page 487).
For additional cabin air filter information, orto replace the filter, see an authorized dealer.
REMOTE START
The system adjusts the interior temperaturedepending on your chosen settings duringremote start.
You cannot adjust the climate control settingduring remote start operation. When youswitch the ignition on, the climate controlsystem returns to the previous settings. Youcan now make adjustments.
Some features may remain on if they turn onduring remote start:
•Driver heated seat.
•Driver ventilated seat.
•Heated steering wheel.
•Heated mirrors.
•Heated rear window.
•Windshield wiper de-icer.
Note:If the passenger heated or ventilatedseats are on when you switch the vehicleoff, they default to the driver setting whenyou switch the vehicle on.
You can adjust the default remote startsettings using the information displaycontrols. See Information Displays (page108).
Automatic Settings
In hot weather, the system sets to 72°F(22°C). The ventilated seats set to high (ifavailable, and if you select AUTO in theinformation display).
In moderate weather, the system heats orcools (based on pre-selected settings). Therear defroster, heated mirrors and heated orventilated seats do not turn on.
In cold weather, the system sets to 72°F(22°C). The heated seats and heated steeringwheel set to high (if available, and if youselect AUTO in the information display). Therear defroster and heated mirrors turn on.
136
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Climate Control
Stay in Neutral mode
Stay in Neutral mode allows your vehicle tostay in neutral (N) when you exit the vehicle.Your vehicle must be stationary to enter thismode.
To enter Stay in Neutral mode:
1. Press the neutral (N) button on yourshifter assembly.
2. A message will appear in yourinformation display.
3. Press the neutral (N) button again toenter Stay in Neutral mode.
A message will appear in your informationdisplay screen when your vehicle hasentered Stay in Neutral mode.
Note:During this mode the N button willflash continuously and your instrumentcluster will display N as the selected gear.
Exiting Stay in Neutral mode
To disable Stay in Neutral mode selectanother gear. See the Putting the Vehiclein Gear for instructions on how to do this.
Entering a Carwash
Note:Always put your vehicle in Stay inNeutral mode when entering an automaticcar wash. Failure to do this could result invehicle damage not covered by warranty.
Drive (D)
The normal driving position for the best fueleconomy.
Sport (S)
Putting the vehicle in sport (S):
•Provides additional engine braking andextends lower gear operation to enhanceperformance for uphill climbs, hilly terrainor mountainous areas. This will increaseengine RPM during engine braking
•Provides additional lower gear operationthrough the automatic transmission shiftstrategy
•Provides gear selection more quickly andat higher engine speeds
SelectShift Automatic™ Transmission
Your SelectShift Automatic transmissiongives you the ability to change gearsmanually.
Paddle Shifters
With your vehicle in drive (D), the paddleshifters provide temporary manual control.They allow you the ability to shift gearsquickly, without taking your hands off thesteering wheel.
You can achieve extensive manual controlby pressing the sport (S) button.
•Pull the right paddle (+) to upshift.
•Pull the left paddle (–) to downshift.
Upshift to the recommended shift speedsaccording to the following chart:
179
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
TransmissionE144821
When driving at slow speeds off road underhigh load conditions, use a low gear whenpossible. Low gear operation will maximizethe engine and transmission coolingcapability.
Under severe operating conditions, the airconditioning may cycle on and off to preventthe engine from overheating.
Basic Operating Principles
•Drive slower in strong crosswinds thatcan affect the normal steeringcharacteristics of your vehicle.
•When driving your vehicle on surfacesmade slippery by loose sand, water,gravel, snow or ice proceed with care.
If Your Vehicle leaves the Road
If your vehicle leaves the road, reduce yourvehicle speed and avoid severe braking.Once you have reduced your vehicle speed,ease your vehicle back onto the road. Donot turn the steering wheel sharply whilereturning your vehicle to the road.
It may be safer to stay on the shoulder of theroad and slow down gradually beforereturning to the road. You may lose controlif you do not slow down or if you turn thesteering wheel too sharply or abruptly.
It may be less risky to strike small objects,such as freeway reflectors, with minordamage to your vehicle rather than attemptan abrupt dangerous direction change.Remember, your primary concern should beyour safety and the safety of others.
Emergency Maneuvers
If you must make a sudden emergencydirection change, avoid over-driving yourvehicle. Turn the steering wheel only asrapidly and as far as you need to avoid theemergency. Apply smooth pressure to theaccelerator pedal or brake pedal as needed.Avoid abrupt steering, acceleration andbraking changes. Abrupt changes couldincrease the risk of vehicle roll over, loss ofvehicle control and personal injury. Use allavailable road surface to bring your vehicleto under control.
In the event of an emergency stop, avoidskidding and do not attempt any sharpsteering wheel movements.
Your vehicle responds differently to steering,accelerating and braking on different roadsurfaces when changing from one type ofsurface to another.
Sand
When driving over sand, avoid driving atexcessive speeds. This will cause yourvehicle momentum to work against you. Yourvehicle could become stuck that may requireassistance from another vehicle. Remember,if you proceed with caution you may be ableto back out the way you came.
Do not drive in deep sand for an extendedperiod. This will cause the all-wheel drivesystem to overheat. You will see a warningmessage in the information display. SeeInformation Messages (page 113).
184
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
All-Wheel Drive (If Equipped)
To resume operation, switch the ignition offand allow the system to cool down for aminimum of 15 minutes. After the system hascooled down, you will see a brief messagedisplay in the information display. SeeInformation Messages (page 113).
When driving at slow speeds in deep sandunder high outside temperatures, use a lowgear when possible. Low gear operation willmaximize the engine and transmissioncooling capability.
Tips when driving over sand:
•Keep all four wheels on the most solidarea of the trail.
•Shift to a lower gear.
•Apply the accelerator slowly.
•Drive steadily through the terrain.
•Avoid excessive wheel spin.
•Avoid reducing the tire pressures.
Mud and Water
Mud
Avoid sudden changes in vehicle speed ordirection when you are driving in mud. Evenall-wheel drive vehicles can lose traction inmud. If your vehicle does slide, steer in thedirection of the slide until you regain controlof your vehicle.
After driving through mud, clean off excessmud stuck to rotating driveshafts and tires.Excess mud stuck on tires and rotatingdriveshafts can cause an imbalance thatcould damage drive components.
Water
Drive slowly through high water. Traction orbrake capability may be limited.
When driving through water, determine thedepth and avoid water higher than thebottom of the wheel rims. If the ignitionsystem gets wet, your vehicle may stall.
Once through water, always try the brakes.Wet brakes will not stop your vehicle asquickly as dry brakes. Apply light pressureto the brake pedal while slowly moving thevehicle to dry the brakes.
Note:Driving through deep water maydamage the transmission. If the front or rearaxle is submerged in water, have the powertransfer unit (PTU) or rear axle serviced byan authorized dealer.
Driving on Hilly or Sloping Terrain
Although natural obstacles may make itnecessary to travel diagonally up or down ahill or steep incline, always try to drivestraight up or straight down the slopingterrain.
Note:To maintain traction and avoidpossibly rolling your vehicle, avoid turningon steep slopes or hills. When you drive ona hill, determine beforehand the route youwill use. Do not drive over a hill without firstseeing what is on the other side. Do not drivein reverse over a hill without the aid of anobserver.
185
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
All-Wheel Drive (If Equipped)
Start climbing a steep slope or hill in a lowgear rather than downshifting to a low gearfrom a high gear after you have started yourclimb. This reduces strain on the engine andthe possibility of stalling.
If your vehicle stalls, do not try to turnaround. Turning could cause the vehicle toroll over. Instead, reverse back to a safelocation.
Apply just enough power to the wheels toclimb the hill. Too much power will cause thetires to slip, spin or lose traction, and youcould lose control of your vehicle.
To avoid brake overheating, come down ahill in the same gear you used to go up thehill. Do not come down in neutral. Move thetransmission selector lever to a lower gear.When descending a steep hill, avoid suddenhard braking to keep the front wheels rollingand to maintain your vehicle's steering.
Your vehicle has anti-lock brakes. Apply thebrakes steadily. Do not pump the brakepedal.
Driving on Snow and Ice
WARNING: If you are driving in slipperyconditions that require tire chains or cables,then it is critical that you drive cautiously.Keep speeds down, allow for longer stoppingdistances and avoid aggressive steering toreduce the chances of a loss of vehiclecontrol which can lead to serious injury ordeath. If the rear end of your vehicle slideswhile cornering, steer in the direction of theslide until you regain control of your vehicle.
Note:Excessive tire slippage can causetransmission damage.
In snow and ice, all-wheel drive vehicles haveadvantages over two-wheel drive vehiclesbut can still skid. When driving on snowy oricy roads, should you start to slide, turn thesteering wheel in the direction of the slideuntil you regain control.
On snow and ice, avoid suddenly applyingpower and avoid quick change of direction.Apply the accelerator slowly and steadilywhen starting from a stop.
Avoid sudden braking. An all-wheel drivevehicle may accelerate better than atwo-wheel drive vehicle in snow and ice.However, an all-wheel drive vehicle will notstop any faster, as braking occurs at all fourwheels. Do not become overconfident toroad conditions.
186
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
All-Wheel Drive (If Equipped)E143949