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MOTORCRAFT PARTS - 3.0L
Motorcraft Part number
Component
FA-1912A
Air filter element.
FL-2062
Oil filter.
BAGM-94RH7-800
Battery.
SP-542
Spark plugs.
FG-1083
Fuel Filter.
FP-80
Cabin air filter (combi).
WW-2431 (driver side)
Windshield wiper blade.
WW-2050 (passenger side)
We recommend Motorcraft® replacement
parts available at your authorized dealer or
at fordparts.com for scheduled maintenance.
The parts engineered for your vehicle meet
or exceed our specifications. Use of other
parts may impact vehicle performance,
emissions and durability. Your warranty may
be void for any damage related to use of
other parts. If a Motorcraft® oil filter is not available, use
an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an
authorized dealer. Replace the spark plugs
at the appropriate intervals. See Scheduled
Maintenance Record (page 540).
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MOTORCRAFT PARTS - 3.7L
Motorcraft Part number
Component
FA-1912A
Air filter element.
FL-500-S
Oil filter.
BAGM-48H6-760
Battery (non-Livery).
BAGM-94RH7-800
Battery (Livery).
SP-520
Spark plugs.
FP-80
Cabin air filter (combi).
WW-2431 (driver side)
Windshield wiper blade.
WW-2050 (passenger side)
We recommend Motorcraft® replacement parts available at your authorize\
d dealer or at fordparts.com for scheduled maintenance. The parts
engineered for your vehicle meet or exceed our specifications. Use of other parts may impact vehicle performan\
ce, emissions and durability.
Your warranty may be void for any damage related to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance
(page 528).
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To make sure that 911 Assist works correctly:
•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the triggers
for 911 Assist). If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone; SYNC will then attempt to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of the
fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
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Home screen display
Tile
Item
Shows the active media source.
Audio
A
If your vehicle does not have navigation, this space contains the compas\
s.
The name of the connected phone appears on the screen. The status of the\
phone
features also appear. This includes signal strength, battery charge, 911 assist setting
state (On or Off ), text messaging and roaming.
Phone
B
This map displays your current location or current route in real time.
Navigation 1
C
When you have navigation active, you also see the next turn and the length of time
and distance to your destination.
If your vehicle does not have navigation, this space contains the audio \
information.
1 If equipped.
You can touch any of the feature displays to
access that feature.
Anytime you select the home button, the
system returns you to this screen. USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio and
climate controls. By using voice commands,
you can keep your hands on the wheel and
your eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands. To activate the SYNC 3 voice
commands push the voice button
on the steering wheel and wait for
the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context and
the description of the command tell you what
to say for this dynamic option.
There are some commands that work for
every feature, these commands are:
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To call a number in your contacts, select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the number
that you want to call. The
system begins the call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an entry
that you want to call. The
system begins the call.
Recent Call
List
To call a number that is not stored in your
phone, select: Action and Description
Menu Item Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel. To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name and
number display on the screen along with the
call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 485).
You can select any of the following during
an active phone call:
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Action and Description
Menu Item
Text Messaging
You can then select: No sound plays when a message comes to your phone.
No Alert (Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a new message.
Voice Readout
You can enable and disable the following options as well: Action and Description
Menu Item
When enabled, vehicle audio (such as radio or apps) is muted for the d\
uration of the phone call even when
the phone call is in privacy.
Mute Audio in Privacy
When enabled, an alert displays that your phone is roaming when you atte\
mpt to place a call.
Roaming Warning
When enabled, a message displays when the battery on your phone is runni\
ng low.
Low Battery Notification
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Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio adjustments.
The audio control settings on your cell
phone may be affecting SYNC 3
performance.
There is background noise
during a phone call.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Make sure that the microphone for SYNC 3 is not set to off. Look for
the microphone icon on the phone screen.
To restart your system, shut down the engine, open and close the
door, and then lock the door and wait for 2-3 minutes. Make sure that
your SYNC 3 screen is black and the lighted USB port is off.
The system may need to be restarted.
During a call, I cannot hear
the other person and they
cannot hear me.
Check your cell phone's compatibility.
This is a cell phone-dependent feature.
SYNC 3 is not able to
download my phonebook. Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
Possible cell phone malfunction. You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
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Cell phone issues
Possible solution
Possible cause
Issue
Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
Limitations on your cell phone's capab-
ility.
The system says "Phone-
book downloaded" but my
SYNC 3 phonebook is
empty or is missing
contacts. If the missing contacts are stored on your SIM card, move them to
your cell phone's memory.
You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Check your cell phone's compatibility.
This is a cell phone-dependent feature.
I am having trouble
connecting my cell phone
to SYNC 3. Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction. Try deleting your device from SYNC 3 and deleting SYNC from your
device, then trying again.
Always check the security and auto accept prompt settings relative
to the SYNC 3 Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-dependent feature.
Text messaging is not
working on SYNC 3. Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
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