
3827-2. Steps to take in an emergency
The following may indicate a problem
with your hybrid transmission. Contact
your Lexus dealer or commercial tow-
ing service before towing.
The hybrid warning message shows
on the multi-information display and
the vehicle does not move.
The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is OFF. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.) (AWD models)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the Elec-
tronic On-Demand AWD system and
transmission. ( P.161)
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck

3837-2. Steps to take in an emergency
7
When trouble arises
From the front (2WD models)
Release the parking brake.
From the front (AWD models)
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels. If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distance
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
Towing with a wheel-lift type
truckUsing a flatbed truck
Emergency towing

3847-2. Steps to take in an emergency
wheels, drivetrain, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet by following the specified
procedure.
1 Take out the towing eyelet.
(P.296)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a wheel nut wrench
*
or hard metal bar.
*: If a wheel nut wrench is not equipped, a wheel nut wrench can be purchased at
your Lexus dealer.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON.
7Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be shifted:
P.168
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
marking steering and braking more difficult.
■Wheel nut wrench
Vehicles with wheel nut wrench: Wheel nut
wrench is installed in luggage compart-
ment. ( P.296)
Vehicles without wheel nut wrench: Wheel
nut wrench can be purchased at your Lexus
dealer.
Emergency towing procedure

4147-2. Steps to take in an emergency
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, objects or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift lever
Be careful not to shif t the shift lever with
the accelerator pedal depressed.
This may lead to unexpected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damage to the hybrid trans-
mission and other components
●Avoid spinning the tires and depress-
ing the accelerator pedal more than
necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.

464Alphabetical Index
C
Card key .......................................................... 104
CareAluminum wheels ...................................... 322
Exterior ........................................................... 322
Interior ............................................................. 325
Seat belts........................................................ 325
Cargo capacity............................................... 157
Cargo hooks ................................................. 296
Center Display ............................................. 270
Chains .............................................................. 264
Child-protectors...............................................111
Child restraint system................................... 44 Fixed with a LATCH system .................. 52
Fixed with a seat belt................................... 48
Front passenger occupant classification system ............................................................. 39
Points to remember .................................... 44
Riding with children ..................................... 44
Types of child restraint system installation method ........................................................... 46
Using an anchor bracket .......................... 54
Child safety ....................................................... 44 12-volt battery precautions ...... 343, 409
Airbag precautions...................................... 36
Back door precautions...............................112
Child restraint system................................. 44
Heated steering wheel and seat heater precautions................................................286
How your child should wear the seat belt ............................................................................ 28
Moon roof precautions ............................149
Power window lock switch.....................146
Power window precautions ...................146
Rear door child-protectors ....................... 111
Removed key battery precautions ...369
Seat belt extender precautions ............. 28
Seat belt precautions .................................. 52
Cleaning...............................................322, 325 Aluminum wheels ...................................... 322
Exterior ........................................................... 322 Interior .............................................................325
Radar sensor ...................................... 192, 227
Seat belts ........................................................325
Clock .................................................78, 82, 301
Coat hooks...................................................... 310
Compass ........................................................... 317
Condenser ..................................................... 340
Console box .................................................. 294
Consumption screen .....................................97
Coolant Capacity .......................................................... 419
Checking .......................................................339
Preparing and checking before winter..........................................................................263
Cooling system............................................. 339 Hybrid system overheating ................... 410
Cornering lights ............................................. 179 Replacing light bulbs ................................ 374
Cruise control Dynamic radar cruise control with full-
speed range ................................................216
Cup holders ................................................... 294
Current fuel consumption .......................... 89
Curtain shield airbags ....................................31
Customizable features .............................. 434
D
Daytime running light system ................... 177
Deck board .................................................... 297
Deck under tray ........................................... 296
Defogger Outside rear view mirrors..................... 277
Rear window ................................................ 277
Windshield .................................................... 277
Differential ........................................................ 421
Dimension ........................................................416
Dinghy towing.................................................. 161
Display BSM (Blind Spot Monitor).................... 226
Dynamic radar cruise control with full-
speed range ................................................216
Energy monitor .............................................. 97

Alphabetical Index465
Head-up display ........................................... 93
Intuitive parking assist.............................. 232
LTA (Lane-Tracing Assist) .....................210
Multi-information display .......................... 87
RCTA .............................................................. 239
Warning messages ..................................395
Distance until next engine oil change .. 80, 86
Do-it-yourself maintenance .................... 333
Door lock Doors................................................................ 108
Smart access system with push-button start .................................................................. 124
Wireless remote control......................... 106
Doors Automatic door lock ing and unlocking
system ............................................................... 111
Back door..........................................................112
Door glasses ..................................................145
Door lock........................................................ 108
Open door warning bu zzer .......... 109, 111
Outside rear view mirrors ...................... 142
Rear door child-protectors ....................... 111
Side doors ...................................................... 108
Drive distance .................................................. 89
Drive info 1/Drive info 2 .............................. 89
Driver’s seat position memory .................133
Drive-start control ........................................152
Driving................................................................152 Break-in tips ...................................................153
Correct driving posture ............................ 25
Driving mode select switch .................. 255
Hybrid vehicle driving tips ...................... 261
Procedures .....................................................152
Winter drive tips......................................... 263
Driving information display ........................ 88
Driving position memory............................133 Memory recall function ............................135
Driving range ................................................... 89
Driving support system information display ............................................................................. 90
Dynamic radar cruise control with full- speed range..................................................216
Warning message .........................224, 395
E
ECB (Electronically Controlled Brake Sys-
tem) ................................................................ 256
Eco drive mode ............................................ 255
EDR (Event data recorder) ........................... 8
E-Four .............................................................. 257
Elapsed time ..................................................... 89
Electric motor Location ............................................................. 62
Electric Power Steering (EPS) Function .......................................................... 257
Warning light .............................................. 388
Electronically Controlled Brake System (ECB) ............................................................ 256
Electronic key ................................................ 104 Battery-saving function............................ 125
If the electronic key does not operate properly ...................................................... 403
Replacing the battery .............................. 368
Emergency, in case of If a warning buzzer sounds.................. 386
If a warning light turns on...................... 386
If a warning message is displayed .... 395
If the 12-volt battery is discharged ... 405
If the electronic key does not operate properly ...................................................... 403
If the fuel filler do or cannot be opened
..........................................................................402
If the hybrid system will not start ....... 400
If the vehicle is trapped in rising water .......................................................................... 379
If you have a flat tire ................................. 399
If you lose your keys .................................402
If you think something is wrong......... 385
If your vehicle becomes stuck ...............413
If your vehicle has to be stopped in an emergency .................................................378
If your vehicle needs to be towed ...... 381
If your vehicle overheats ......................... 410

Alphabetical Index473
Tire inflation pressure display function
.........................................................................348
Warning light ............................................... 387
Tire information ............................................ 425 Glossary......................................................... 429
Size.................................................................... 426
Tire identification number ..................... 426
Uniform Tire Quality Grading............ 427
Tire pressure warning system Function ..........................................................348
Initializing .........................................................351
Installing tire pressure warning valves and transmitters ..................................... 350
Registering ID codes ............................... 352
Warning light ............................................... 387
Tires................................................................... 345 Chains ............................................................. 264
Checking ....................................................... 345
If you have a flat tire ..................................399
Inflation pressure..........................................361
Information .................................................... 425
Replacing .......................................................355
Rotating tires ................................................ 347
Run-flat tires ..................................... 347, 399
Size.................................................................... 422
Snow tires ...................................................... 263
Tire pressure warning system .............348
Warning light ............................................... 387
Tools.......................................................296, 355
Top tether strap............................................... 54
Total load capacity ........................................416
Towing Dinghy towing ................................................ 161
Emergency towing .................................... 381
Towing eyelet ..............................................384
Trailer towing ................................................ 160
TRAC (Traction Control) ........................ 257
Traction battery (hybrid battery) ............. 65 Hybrid battery (traction battery) air vents............................................................................ 67
Location............................................................. 65
Specification .................................................. 418 Warning message ........................................68
Traction Control (TRAC) ........................ 257
Traction motor (electric motor) ............... 62
Trailer towing ................................................. 160
Transmission Hybrid transmission....................................167
Paddle shift switches .......................169, 170
S mode ............................................................. 170
Selecting the driving mode ...................255
Trip meters ............................................... 80, 86
Turn signal lights Replacing light bulbs ................................ 374
Turn signal lever ............................................ 171
Wattage .......................................................... 422
U
USB charging ports.................................... 302
V
Vanity lights..................................................... 301Wattage .......................................................... 422
Vanity mirrors ................................................ 301
Vehicle data recording ....................................7
Vehicle identification number ..................416
Vehicle Stability Cont rol (VSC) ........... 256
Ventilators (seat ventilators)................... 286
VSC (Vehicle Stability Control) ........... 256
W
Warning buzzers ABS .................................................................. 388
Airbags........................................................... 388
Approach warning.................................... 222
Brake hold .................................................... 389
Brake Override System .......................... 391
Brake system............................................... 386
Charging system....................................... 386
Downshifting ................................................... 171
Drive-Start Control.................................... 391
Electric power steering.......................... 388