
3395-3. Using the air conditioning system and defogger
LS500h_OM_(U)_1809
5
Interior features
Side screen Display the air conditioning control
screen: P.329
Adjust the front seat heater tem-
perature level
Each time the switch is selected, the tem-
perature level and leve l indicator (orange)
change as follows:
AUTO Hi Mid Lo OFF
Adjust the front seat ventilator fan
speed level
Each time the switch is selected, the fan
speed level and leve l indicator (blue)
change as follows:
AUTO Hi Mid Lo OFF
Adjust the heated steering wheel
temperature level
Each time the switch is selected, the tem-
perature level and le vel indicator change
as follows:
AUTO Hi Lo OFF
■Rear Multi Operation Panel (if
equipped)
Rear air conditioning control screen
Adjust the rear seat heater tem-
perature level
Each time the switch is selected, the tem-
perature level and level indicator (orange)
change as follows:
AUTO Hi Mid Lo OFF
Adjust the rear seat ventilator fan
speed level
Each time the switch is selected, the fan
speed level and level indicator (blue)
change as follows:
AUTO Hi Mid Lo OFF
Shortcut screen
Adjust the rear seat heater tem-
perature level
Each time the switch is selected, the tem-
perature level and level indicator (orange)
change as follows:
AUTO Hi Mid Lo OFF
A
B
C
D
A
B
A

3405-3. Using the air conditioning system and defogger
LS500h_OM_(U)_1809
Adjust the rear seat ventilator fan
speed level
Each time the switch is selected, the fan
speed level and level indicator (blue)
change as follows:
AUTO Hi Mid Lo OFF
■Rear control panel (if equipped)
Increases the rear seat heater tem-
perature level
The seat ventilator can be adjusted in 3 lev-
els. (Low, Mid or Hi)
Enables/Disables the automatic
mode of the rear seat heaters
Decreases the rear seat heater
temperature level
If this switch is select ed when the rear seat
heater temperature level is set to Lo, the
rear seat heater will turn off.
■The heated steering wheel, seat heaters
and seat ventilators can be used when
The power switch is in ON mode.
■Air conditioning system-linked control
mode
When the seat ventilato r fan speed level is
Hi, the seat ventilator fan speed becomes
higher according to the fan speed of the air
conditioning system.
■When the air conditioning system is
operating in S-FLOW mode
If a passenger is not detected in the front
passenger seat, the seat ventilator and seat heater of the front passenger’s seat will be
turned off if on. (
P.330)
■Customization
Some functions can be customized.
( P.479)
B
A
B
C
WARNING
■To prevent overheating and minor
burn injuries
Observe the following precautions when
using the seat heaters.
●Do not cover the seat with a blanket or
cushion when using the seat heater.
●Do not use seat heater more than nec-
essary.

3706-1. Maintenance and care
LS500h_OM_(U)_1809
WARNING
■Precaution regarding the front
bumper (vehicles with Lexus Safety
System + A)
If the paint of the fr ont bumper is chipped
or scratched, the Le xus Safety System +
A may not function correctly. If this
occurs, consult your Lexus dealer.
■Precaution regarding the rear
bumper
If the paint of the rear bumper is chipped
or scratched, the fo llowing systems may
not function correctly. If this occurs, con-
sult your Lexus dealer.
●Lexus Safety System + A (if equipped)
●BSM
●RCTA
●PKSB
NOTICE
■To prevent paint deterioration and
corrosion on the body and compo-
nents (aluminum wheels, etc.)
●Wash the vehicle immediately in the
following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, in sect droppings or
bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron
powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
●If the paint is chipped or scratched,
have it repaired immediately.
●To prevent the wheels from corroding,
remove any dirt and store in a place
with low humidity when storing the
wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use organic
substances or scrub with a hard brush.
This may damage the surfaces of the
lights.
●Do not apply wax to the surfaces of the
lights.
Wax may cause damage to the lenses.
■When using an automatic car wash
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wip-
ers may operate and the wiper blades
may be damaged.
■When using a high pressure car wash
●When washing the vehicle, do not
spray the camera or its surrounding
area directly with a high pressure
washer. Shock applied from high pres-
sure water may cause the device to not
operate normally.
●Do not bring the nozzle tip close to
boots (rubber or resin manufactured
cover), connectors or the following
parts. The parts may be damaged if
they come into contact with high-pres-
sure water.
• Traction related parts
•Steering parts
• Suspension parts
• Brake parts
●Do not wash the underside of the vehi-
cle using a high pressure car washer.

3716-1. Maintenance and care
LS500h_OM_(U)_1809
6
Maintenance and care
Remove dirt and dust using a vac-
uum cleaner. Wipe dirty surfaces
with a cloth dampened with luke-
warm water.
If dirt cannot be removed, wipe it off
with a soft cloth dampened with
neutral detergent diluted to approx-
imately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
■Shampooing the carpets
There are several commercial foaming-type
cleaners available. Use a sponge or brush
to apply the foam. Rub in overlapping cir-
cles. Do not use water. Wipe dirty surfaces
and let them dry. Excellent results are
obtained by keeping the carpet as dry as
possible.
■Handling the seat belts
Clean with mild soap and lukewarm water
using a cloth or spon ge. Also check the
belts periodically for excessive wear, fraying
or cuts.
■When cleaning the carpeted portions of
the glove box, console box, etc.
If a strong adhesive tape is used, there is a
possibility that the surface of the carpet
could be damaged.
Cleaning and protecting the
vehicle interior
Perform cleaning in a manner
appropriate to each component
and its material.
Protecting the vehicle interior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the vehi-
cle, such as on the floor, in the hybrid
battery (traction battery) air vents, and
in the trunk. ( P.69)
Doing so may cause the hybrid battery,
electrical components, etc. to mal-
function or catch fire.
●Do not get any of the SRS components
or wiring in the vehicle interior wet.
( P.29)
An electrical malfunction may cause
the airbags to deploy or not function
properly, resulting in death or serious
injury.
■Cleaning the interior (especially
instrument panel)
Do not use polish wax or polish cleaner.
The instrument panel may reflect off the
windshield, obstructin g the driver’s view
and leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of
detergent, as they may discolor the
vehicle interior or cause streaks or
damage to painted surfaces:
• Areas other than the seats and steer- ing wheel: Organic substances such as
benzene or gasoline, alkaline or acidic
solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
• Steering wheel: Organic substances, such as thinner, and cleaner that con-
tains alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s or
other interior part’s painted surface
may be damaged.

3786-2. Maintenance
LS500h_OM_(U)_1809
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate
smoothly?
• Does the steering wheel have the cor-
rect amount of free
play?
•There should not be any strange sounds
coming from the
steering wheel.
Vehicle exterior
ItemsCheck points
Doors/trunk• Do the doors/trunk operate smoothly?
Engine hood
•Does the engine hood lock system
work properly?
Fluid leaks
•There should not be any signs of fluid
leakage after the
vehicle has been
parked.
ItemsCheck points
Tires
• Is the tire inflation pressure correct?
• The tires should not be damaged or
excessively worn.
• Have the tires been rotated according to
the maintenance
schedule?
•The wheel nuts should not be loose.
Windshield wip-
ers
• The wiper blades should not show any
signs of cracking,
splitting, wear, con-
tamination or defor-
mation.
• The wiper blades should clear the
windshield without
streaking or skip-
ping.
ItemsCheck points

4177-1. Essential information
LS500h_OM_(U)_1809
7
When trouble arises
press it briefly 3 times or more in
succession.
5 Stop the vehicle in a safe place by
the road.
Remove the seat belt first.
If the door can be opened, open the
door and exit the vehicle.
If the door can not be opened, open
the window using the power window
switch and exit the vehicle through
the window.
If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle, and then
open the door and exit the vehicle.
WARNING
■If the hybrid system has to be turned
off while driving
Power assist for the steering wheel will
be lost, making th e steering wheel
heavier to turn. Decelerate as much as
possible before turning off the hybrid sys-
tem.
If the vehicle is trapped in
rising water
In the event the vehicle is sub-
merged in water, remain calm and
perform the following.

4197-2. Steps to take in an emergency
LS500h_OM_(U)_1809
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain and related
parts may be damaged, an accident may
occur due to a change in direction of the
vehicle or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulated air suspension.
Otherwise, the vehicle height may
change and part of your body may be
caught under the vehicle, possibly
causing injury. ( P.301)
●Do not turn the power switch off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
Also, there is a possibility that the
steering wheel is locked and cannot be
operated.

4207-2. Steps to take in an emergency
LS500h_OM_(U)_1809
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the shift control system. (
P.173, 434)
There is a malfunction in the immo-
bilizer system. ( P.71)
There is a malfunction in the smart
access system with push-button
start. ( P.443)
The 12-volt battery is discharged.
( P.445)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not possible
to be towed by another vehicle
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck