Page 369 of 523

3696-1. Maintenance and care
LS500h_OM_(U)_1809
6
Maintenance and care
■Brake caliper coating (F SPORT mod-
els)
●When using detergent, use neutral deter-
gent. Do not use hard brushes or abra-
sive cleaners, as they will damage the
coating.
●Do not use detergent on the brake cali-
pers when they are hot.
●Wash detergent off immediately after
use.
■Bumpers and side moldings
Do not scrub with abrasive cleaners.
■Front side windows water-repellent
coating (if equipped)
●The following precautions can extend the
effectiveness of the water-repellent coat-
ing.
• Remove any dirt, etc. from the front side
windows regularly.
• Do not allow dirt and dust to accumulate on the windows for a long period.
Clean the windows with a soft, damp
cloth as soon as possible.
• Do not use wax or glass cleaners that
contain abrasives when cleaning the win-
dows.
• Do not use any metallic objects to
remove condensation build up.
●When the water-repellent performance
has become insufficie nt, the coating can
be repaired. Contact your Lexus dealer.
■Plated portions
If dirt cannot be removed, clean the parts as
follows:
●Use a soft cloth dampened with an
approximately 5% solution of neutral
detergent and water to clean the dirt off.
●Wipe the surface with a dry, soft cloth to
remove any remaining moisture.
●To remove oily deposits, use alcohol wet
wipes or a similar product.
WARNING
■When washing the vehicle
Do not apply water to the inside of the
engine compartment. Doing so may
cause the electrical components, etc. to
catch fire.
■When cleaning the windshield
Set the wiper switch to off.
If the wiper switch is in “AUTO”, the wip-
ers may operate unexpectedly in the fol-
lowing situations, and may result in hands
being caught or other serious injuries
and cause damage to the wiper blades.
Off
AUTO
●When the upper part of the windshield
where the raindrop sensor is located is
touched by hand
●When a wet rag or similar is held close
to the raindrop sensor
●If something bumps against the wind-
shield
●If you directly touch the raindrop sen-
sor body or if something bumps into
the raindrop sensor
■Precautions regarding the exhaust
pipes
Exhaust gasses cause the exhaust pipes
to become quite hot.
When washing the vehicle, be careful not
to touch the pipes until it has cooled suffi-
ciently, as touching a hot exhaust pipes
can cause burns.
A
B
Page 370 of 523

3706-1. Maintenance and care
LS500h_OM_(U)_1809
WARNING
■Precaution regarding the front
bumper (vehicles with Lexus Safety
System + A)
If the paint of the fr ont bumper is chipped
or scratched, the Le xus Safety System +
A may not function correctly. If this
occurs, consult your Lexus dealer.
■Precaution regarding the rear
bumper
If the paint of the rear bumper is chipped
or scratched, the fo llowing systems may
not function correctly. If this occurs, con-
sult your Lexus dealer.
●Lexus Safety System + A (if equipped)
●BSM
●RCTA
●PKSB
NOTICE
■To prevent paint deterioration and
corrosion on the body and compo-
nents (aluminum wheels, etc.)
●Wash the vehicle immediately in the
following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, in sect droppings or
bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron
powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
●If the paint is chipped or scratched,
have it repaired immediately.
●To prevent the wheels from corroding,
remove any dirt and store in a place
with low humidity when storing the
wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use organic
substances or scrub with a hard brush.
This may damage the surfaces of the
lights.
●Do not apply wax to the surfaces of the
lights.
Wax may cause damage to the lenses.
■When using an automatic car wash
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wip-
ers may operate and the wiper blades
may be damaged.
■When using a high pressure car wash
●When washing the vehicle, do not
spray the camera or its surrounding
area directly with a high pressure
washer. Shock applied from high pres-
sure water may cause the device to not
operate normally.
●Do not bring the nozzle tip close to
boots (rubber or resin manufactured
cover), connectors or the following
parts. The parts may be damaged if
they come into contact with high-pres-
sure water.
• Traction related parts
•Steering parts
• Suspension parts
• Brake parts
●Do not wash the underside of the vehi-
cle using a high pressure car washer.
Page 371 of 523

3716-1. Maintenance and care
LS500h_OM_(U)_1809
6
Maintenance and care
Remove dirt and dust using a vac-
uum cleaner. Wipe dirty surfaces
with a cloth dampened with luke-
warm water.
If dirt cannot be removed, wipe it off
with a soft cloth dampened with
neutral detergent diluted to approx-
imately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
■Shampooing the carpets
There are several commercial foaming-type
cleaners available. Use a sponge or brush
to apply the foam. Rub in overlapping cir-
cles. Do not use water. Wipe dirty surfaces
and let them dry. Excellent results are
obtained by keeping the carpet as dry as
possible.
■Handling the seat belts
Clean with mild soap and lukewarm water
using a cloth or spon ge. Also check the
belts periodically for excessive wear, fraying
or cuts.
■When cleaning the carpeted portions of
the glove box, console box, etc.
If a strong adhesive tape is used, there is a
possibility that the surface of the carpet
could be damaged.
Cleaning and protecting the
vehicle interior
Perform cleaning in a manner
appropriate to each component
and its material.
Protecting the vehicle interior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the vehi-
cle, such as on the floor, in the hybrid
battery (traction battery) air vents, and
in the trunk. ( P.69)
Doing so may cause the hybrid battery,
electrical components, etc. to mal-
function or catch fire.
●Do not get any of the SRS components
or wiring in the vehicle interior wet.
( P.29)
An electrical malfunction may cause
the airbags to deploy or not function
properly, resulting in death or serious
injury.
■Cleaning the interior (especially
instrument panel)
Do not use polish wax or polish cleaner.
The instrument panel may reflect off the
windshield, obstructin g the driver’s view
and leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of
detergent, as they may discolor the
vehicle interior or cause streaks or
damage to painted surfaces:
• Areas other than the seats and steer- ing wheel: Organic substances such as
benzene or gasoline, alkaline or acidic
solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
• Steering wheel: Organic substances, such as thinner, and cleaner that con-
tains alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s or
other interior part’s painted surface
may be damaged.
Page 372 of 523

3726-1. Maintenance and care
LS500h_OM_(U)_1809
To prevent the hybrid battery (traction
battery) air intake vents from becom-
ing clogged, clean them periodically.
Clean the vents of the both sides.
■Cleaning the air intake vents
Remove any dust and clogs from the
air intake vents with a vacuum cleaner,
etc.
The filters are attached to the back side of
the air intake vent grilles.
If “Maintenance Required for Traction
Battery Cooling Parts See Owner’s
Manual” is displayed on the multi-infor-
mation display, the filters may be
clogged. Remove the air intake vent
grilles and clean the filters.
NOTICE
■Preventing damage to leather sur-
faces
Observe the following precautions to
avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather
surfaces immediately.
●Do not expose the vehicle to direct
sunlight for extended periods of time.
Park the vehicle in the shade, espe-
cially during summer.
●Do not place items made of vinyl, plas-
tic, or containing wax on the uphol-
stery, as they may stick to the leather
surface if the vehicle interior heats up
significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system
may be damaged if water comes into
contact with electrical components such
as the audio system above or under the
floor of the vehicle. Water may also
cause the body to rust.
■When cleaning the inside of the wind-
shield
Do not allow glass cleaner to contact the
lens. Also, do not touch the lens.
( P.199, 206)
■Cleaning the inside of the rear win-
dow
●Do not use glass cleaner to clean the
rear window, as this may cause dam-
age to the rear window defogger
heater wires or antenna. Use a cloth
dampened with lukewarm water to
gently wipe the window clean. Wipe
the window in strokes running parallel
to the heater wires or antenna.
●Be careful not to scratch or damage
the heater wires or antenna.
Cleaning the hybrid battery
(traction battery) air intake vents
Page 373 of 523

3736-1. Maintenance and care
LS500h_OM_(U)_1809
6
Maintenance and care
■Cleaning the air in take vent filters
1 Remove the grille.
2 Remove the filter.
3 Remove any dust and clogs from
the filter using a vacuum cleaner,
etc.
Make sure to also remove dust and clogs
from the inner side of the air intake vent
grille.
If the filter is damaged, have it replaced by
your Lexus dealer.
4Install the filter in its original posi-
tion, and then install the grille. 5
Start the hybrid system and check
that “Maintenance Required for
Traction Battery Cooling Parts See
Owner’s Manual” is no longer dis-
played on the multi-information dis-
play.
It may take approximately 20 minutes after
the hybrid system is started until the warn-
ing message disappea rs. If the warning
message does not disappear, have the
vehicle inspected by your Lexus dealer.
■Scheduled maintenance of the air
intake vent is necessary when
In some situations such as when the vehicle
is used frequently or in heavy traffic or dusty
areas, the air intake vent may need to be
cleaned more regularly.
For details, refer to “Owner’s Manual Sup-
plement” or “Scheduled Maintenance”.
■Cleaning the air intake vents
●If the vehicle is driven with the air intake
vents and filters are clogged, the hybrid
battery (traction battery) may not be
cooled sufficiently, possibly causing an
increase in the fuel consumption and
damage to the hybrid battery (traction
battery).
●Improper handling of the air intake vent
grilles and filters may result in damage to
them. If you have any concerns about
cleaning the filter, contact your Lexus
dealer.
■If “Maintenance Required for Traction
Battery Cooling Parts See Owner’s
Manual” is displayed on the multi-infor-
mation display
●It is possible the air intake vents or filters
are clogged due to accumulated dust.
Clean the air intake vents and filters,
referring to the cleaning method.
●If the vehicle is driven continuously with
this message displayed, the hybrid bat-
tery (traction battery) may not be cooled
sufficiently, which may lead to the driving
distance by the electric motor becoming
shorter and damage to the hybrid battery
(traction battery). Clean the air intake
Page 374 of 523

3746-1. Maintenance and care
LS500h_OM_(U)_1809vents periodically to
prevent dust, etc.,
from collecting in the air intake vents and
filters.
●If the massage in the multi-information
display does not turn off, even if the air
intake vents are cleaned, have the vehicle
inspected at your Lexus dealer.
Remove dirt using a water-damp-
ened soft cloth or synthetic chamois.
Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
■Cleaning the areas with satin-finish
metal accents
The metal areas use a layer of real metal for
the surface. It is necessary to clean them
regularly. If dirty areas are left uncleaned for
long periods of time, they may be difficult to
clean.
Remove dirt and dust using a vac-
uum cleaner.
Wipe off any excess dirt and dust
with a soft cloth dampened with diluted detergent.
Use a diluted water solution of approxi-
mately 5% neutral wool detergent.
Wring out any excess water from
the cloth and thoroughly wipe off all
remaining traces of detergent.
Wipe the surface with a dry, soft
cloth to remove any remaining
moisture. Allow the leather to dry in
a shaded and ventilated area.
■Caring for leather areas
Lexus recommends cleani ng the interior of
the vehicle at least twice a year to maintain
the quality of the vehicle’s interior.
Remove dirt and dust using a vac-
uum cleaner.
Wipe it off with a soft cloth damp-
ened with neutral detergent diluted
to approximately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
To remove dust from the fabric, use
a vacuum cleaner or adhesive tape.
Use a cloth dampened with water to
gently wipe the fabric clean.
Do not use detergents to clean the fabric.
WARNING
■When cleaning the hybrid battery
(traction battery) air intake vents/fil-
ters
●Do not use water or other liquids to
clean the air intake vents/filters. If
water is applied to the hybrid battery
(traction battery) or other compo-
nents, a malfunction or fire may occur.
●When the air intake vent grilles,
located near the rear seats are to be
removed, make sure to turn the power
switch off to stop the hybrid system.
Cleaning the areas with satin-fin-
ish metal accents
Cleaning the leather areas
Cleaning the synthetic leather
areas
Cleaning fabric portions of the
instrument panel
Page 375 of 523

3756-2. Maintenance
LS500h_OM_(U)_1809
6
Maintenance and care
6-2.Maintenance
■Repair and replacement
It is recommended that genuine Lexus parts
be used for repairs to ensure performance
of each system. If non-Lexus parts are used
in replacement or if a repair shop other than
a Lexus dealer perfor ms repairs, confirm
the warranty coverage.
■Allow inspection and repairs to be per-
formed by a Lexus dealer
●Lexus technicians are well-trained spe-
cialists and are kept up to date with the
latest service information. They are well
informed about the operation of all sys-
tems on your vehicle.
●Keep a copy of the repa ir order. It proves
that the maintenance that has been per-
formed is under warra nty coverage. If any
problem should arise while your vehicle is
under warranty, your Lexus dealer will
promptly take care of it.
General maintenance should be per-
formed on a daily basis. This can be
done by yourself or by a Lexus dealer.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance sched-
ule.
For details about ma intenance items and
schedules, refer to the “Warranty and Ser-
vice Guide”, “Owner’s Manual Supple-
ment” or “Scheduled Maintenance”.
■Resetting the message indicating main-
tenance is required
After the required maintenance is per-
formed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedure
described below:
1 Press or of the meter control
switch to select .
2 Press or to select “Vehicle Set-
tings” and then press .
Maintenance requirements
To ensure safe and economical driv-
ing, day-to-day care and regular
maintenance are essential. It is the
owner’s responsibility to perform
regular checks. Lexus recommends
the maintenance below.
WARNING
■If your vehicle is not properly main-
tained
Improper maintenanc e could result in
serious damage to the vehicle and possi-
ble death or serious injury.
■Handling of the 12-volt battery
●Engine exhaust, some of its constitu-
ents, and a wide variety of automobile
components contain or emit chemicals
known to the State of California to
cause cancer and birth defects and
other reproductive harm. Work in a
well ventilated area.
●Oils, fuels and fluids contained in vehi-
cles as well as waste produced by
component wear contain or emit
chemicals known to the State of Cali-
fornia to cause cancer and birth
defects or other re productive harm.
Avoid exposure and wash any affected
area immediately.
●12-volt battery post s, terminals and
related accessories contain lead and
lead compounds which are known to
cause brain damage. Wash your hands
after handling. ( P.390)
General maintenance
Scheduled maintenance
Page 376 of 523

3766-2. Maintenance
LS500h_OM_(U)_18093
Press or to select “Scheduled
Maintenance” and then press .
4 Press or to select “Yes” and
then press .
A message will be displayed on the
multi-information disp lay when the reset
procedure has been completed.
You can perform some maintenance
procedures by yourself.
Please be aware that do-it-yourself
maintenance may affect warranty cov-
erage.
The use of Lexus repair manuals is recom-
mended.
For details about warra nty coverage, refer
to the separate “Owner’s Guide”, “War-
ranty and Service Guide”, “Owner’s Man-
ual Supplement” or “Warranty Booklet”.
Do-it-yourself maintenance
General maintenance
Listed below are the general main-
tenance items that should be per-
formed at the intervals specified in
the “Warranty and Service Guide”
or “Owner’s Manual Supplement”.
It is recommended that any prob-
lem you notice should be brought to
the attention of your Lexus dealer
or qualified service shop for advice.
WARNING
■If the hybrid system is operating
Turn the hybrid system off and ensure
that there is adequate ventilation before
performing maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at the
correct level?
( P.388)
Engine/power
control unit cool-
antIs the engine/power
control unit coolant at
the correct level?
( P.387)
Engine oil
Is the engine oil at the
correct level?
( P.385)
Exhaust system
There should not be
any fumes or strange
sounds.