
494 What to do if... (Troubleshooting)
LS500_OM_(U)_1810 1-1.What to do if... (Troubleshooting)
What to do if... (Troubleshooting)  If you lose your mechanical keys, 
new genuine mechanical keys can 
be made by your Lexus dealer. 
(  P.432)
 If you lose your electronic keys, the 
risk of vehicle theft increases signifi-
cantly. Contact your Lexus dealer 
immediately. (  P.432)
 Is the electronic key battery weak or 
depleted? (  P.399)
 Is the engine switch in IGNITION 
ON mode? When locking the doors, turn the engine 
switch off. ( 
P.166 )
 Is the electronic key left inside the 
vehicle? When locking the doors, make sure that 
you have the electronic key on your per-
son.  The function may not operate prop-
erly due to the condition of the radio 
wave. (  P.113)
 Is the child-protector lock set? The rear door cannot be opened from 
inside the vehicle when the lock is set. 
Open the rear door from outside and then 
unlock the child-protector lock. ( 
P.103 )
 The function to prevent the elec-
tronic key from being left inside the 
trunk will operate and you can open 
the trunk as usual. Take the key out 
from the trunk. (  P.109)
 Did you press the engine switch 
while firmly depressing the brake 
pedal? (  P.164)
 Is the electronic key anywhere 
detectable inside the vehicle? 
(  P.112)
 Is the steering wheel unlocked? 
(  P.164)
 Is the electronic key battery weak or 
depleted?If you have a problem, check the 
following before contacting your 
Lexus dealer.
The doors cannot be locked, 
unlocked, opened or closed You lose your keys
The electronic key does not 
operate properly
The doors cannot be locked or 
unlocked The rear door cannot be opened
The trunk lid is closed with the 
electronic key left inside
If you think something is wrong The engine does not start 

4951-1. What to do if... (Troubleshooting)
LS500_OM_(U)_1810 495What to do if... (Troubleshooting)
In this case, the engine can be started in a 
temporary way. ( 
P.434 )
 Is the battery discharged? 
(  P.435)
 It is locked automatically to prevent 
theft of the vehicle. (  P.164)
 Is the window lock switch pressed? The power window except for the one at 
the driver’s seat cannot be operated if the 
window lock switch is pressed. ( 
P.144 )
 The auto power off function will be 
operated if the vehicle is left in 
ACCESSORY mode for a period of 
time. (  P.166)
 The seat belt reminder light is flash-
ing Are the driver and the front passenger 
wearing the seat belts? ( 
P.418 )
 The parking brake indicator is on Is the parking brake released? ( 
P.174 )
Depending on the  situation, other 
types of warning buzzer may also  sound. (  P.415, 425)
 Did anyone inside the vehicle open 
a door during setting the alarm? The sensor detects it and the alarm sounds. 
( 
P.65 )
Do one of the following to deactivate 
or stop the alarms:
 Unlock the doors.
 Turn the engine switch to ACCES-
SORY or IGNITION ON mode, or 
start the engine. (The alarm will be 
deactivated or stopped after a few 
seconds.)
 Is the message displayed on the 
multi-information display? Check the message on  the multi-informa-
tion display. ( 
P.425 )
 When a warning light turns on or a 
warning message is displayed, refer 
to P.415, 425.The steering wheel cannot be 
turned after the engine is 
stopped
The windows do not open or 
close by operating the power 
window switches
The engine switch is turned off 
automatically
A warning buzzer sounds during 
driving An alarm is activated and the 
horn sounds
A warning buzzer sounds when 
leaving the vehicle
A warning light turns on or a 
warning message is displayed
When a problem has occurred
If you have a flat tire 

498 Alphabetical Index
LS500_OM_(U)_1810 Brightness control
Instrument panel light  control ........75, 79
BSM (Blind Spot Monitor)....................... 250
Buzzer
Hands off steering wheel alert (LTA)
............................................................. 236, 236 C
Card key ............................................................ 96
Care
Aluminum wheels ..................................... 358
Exterior .......................................................... 358
Interior ...............................................................361
Seat belts..........................................................361
Cargo capacity............................................... 162
Cargo net ....................................................... 340
Center Display ............................................. 306
Chains ............................................................... 301
Child restraint system
Fixed with a LATCH system .................. 53
Fixed with a seat belt................................... 49
Front passenger occupa nt classification 
system ............................................................. 40
Points to remember .................................... 45
Riding with children ..................................... 45
Types of child restraint system installation 
method ........................................................... 46
Using an anchor bracket .......................... 55
Child safety
Airbag precautions...................................... 34
Battery precautions ....................... 381, 439
Child restraint system................................. 46
Heated steering wheel and seat heater 
precautions................................................ 327
How your child should wear the seat belt
............................................................................ 25
Moon roof precautions ............................146
Panoramic moon roof precautions ... 150
Power window lock switch..................... 144
Power window precautions ................... 143
Rear door child-protectors ................... 103 Removed electronic key battery precau-
tions .............................................................. 400
Seat belt extender precautions.............. 25
Seat belt precautions .................................. 45
Trunk precautions....................................... 104
Child-protectors........................................... 103
Cleaning
Aluminum wheels ..................................... 358
Exterior........................................................... 358
Interior .............................................................. 361
Radar sensor .......................................192, 198
Seat belts ......................................................... 361
Clock ................................................ 73, 76, 345
Clock light ........................................................331
Coat hooks..................................................... 344
Coin holder .................................................... 337
Condenser ..................................................... 378
Console box .................................................. 338
Consumption screen ...................................... 91
Cooling system..............................................377
Engine overheating.................................. 440
Cornering lights .............................................. 181
Cruise control
Dynamic radar cruise control with 
full-speed range .......................... 237, 247
Cup holders ................................................... 337
Current fuel consumption .......................... 82
Curtain shield airbags .................................. 29
Customizable features .............................. 466
D
Daytime running light system ................... 179
Defogger
Outside rear view mirrors.......................314
Rear window ..................................................314
Windshield ......................................................314
Differential
Front differential oi l............. ...................... 450
Rear differential oil. .................... ........... ...... 451
Dimension ...................................................... 446
Dinghy towing.................................................163 

4991-1. What to do if... (Troubleshooting)
LS500_OM_(U)_1810 499Alphabetical Index
Display
Center Display............................................306
Dynamic radar cruise control with 
full-speed range ...................................... 237
Head-up display ........................................... 87
Intuitive parking assist.............................. 257
LTA (Lane Tracing Assist)...................... 231
Multi-information display ..........................80
Parking Support Brake function (rear 
pedestrians) ..............................................286
RCD (Rear Camera Detection) ........ 267
RCTA .............................................................. 263
Warning message..................................... 425
Distance until next engine oil 
change ......................................................74, 79
Do-it-yourself maintenance .................... 365
Door courtesy lights .....................................331
Door lock
Doors................................................................ 100
Smart access system with push-button 
start ..................................................................... 111
Wireless remote control........................... 98
Doors
Automatic door lock ing and unlocking 
system ........................................................... 104
Door closer ................................................... 103
Door glasses .................................................. 142
Door lock........................................................ 100
Open door warning bu zzer ........ 101, 103
Outside rear view mirrors ..................... 140
Rear door child-protectors ................... 103
Drive distance .................................................. 82
Drive info 1/Drive info 2 .............................. 82
Driver’s seat position memory
Driving position memory........................ 130
Memory recall function ............................133
Power easy access system .................... 130
Drive-start control ....................................... 155
Driving
Break-in tips .................................................. 155
Correct driving posture .............................23
Driving mode select switch ..................289 Procedures .................................................... 154
Winter drive tips ........................................ 300
Driving information disp lay ........................ 82
Driving position memory........................... 130
Memory recall function............................ 133
Power easy access system .................... 130
Driving range ................................................... 82
Driving support system information display
............................................................................. 85
DRS (Dynamic Rear Steering) .............. 295
Dynamic radar cruise control with 
full-speed range ............................. 237, 247
Warning message .....................................245
Dynamic Rear Steering (DRS) .............. 295
E
ECB (Electronically  Controlled Brake Sys-
tem) ................................................................ 294
Eco Driving Indicator............................. 83, 91
Eco Driving Indicator Light ........................ 83
EDR (Event data recorder) ............................7
Elapsed time ..................................................... 82
Electric Power Steering (EPS) .............. 295
Warning light ................................................ 418
Electronic key .................................................. 96
Battery-saving function.............................. 112
If the electronic key does not operate 
properly .......................................................433
Replacing the battery .............................. 399
Electronic roof sunshade
Jam protection function ........................... 149
Operation ........................................................147
Electronically Controlled Brake System 
(ECB) ............................................................ 294
Electronically modulated air suspension
............................................................................291
Emergency flashers .................................... 406
Emergency, in case of
If a warning buzzer sounds.................... 415
If a warning light turns on........................ 415
If a warning message is displayed .....425
If the battery is discharged ....................435 

500 Alphabetical Index
LS500_OM_(U)_1810 If the electronic key does not operate 
properly....................................................... 433
If the engine will not start .......................430
If the fuel filler door cannot be opened
......................................................................... 432
If the vehicle is trapped in rising water
......................................................................... 407
If you have a flat tire .................................. 429
If you lose your keys................................. 432
If you think something is wrong ........... 413
If your vehicle becomes stuck............. 443
If your vehicle has to  be stopped in an 
emergency ................................................406
If your vehicle needs  to be towed .....409
If your vehicle overheats ........................440
Engine
ACCESSORY mode ...............................166
Compartment ............................................. 373
Engine compartment cover ................. 374
Engine switch.................................................164
Fuel pump shut off system ...................... 414
Hood.................................................................. 371
How to start the engine............................164
Identification number ............................... 447
If the engine will not start .......................430
If your vehicle has to  be stopped in an 
emergency ................................................406
Ignition switch (engine switch) .............164
Overheating.................................................440
Tachometer ............................................. 73, 76
Engine compartment cover .................... 374
Engine coolant
Capacity ......................................................... 449
Checking ........................................................377
Preparing and checking before winter
........................................................................ 300
Engine coolant temperature gauge 73, 76
Engine immobilizer system ........................ 63
Engine oil
Capacity .........................................................448
Checking ....................................................... 375 Preparing and checking before winter
......................................................................... 300
Warning light ................................................ 416
Engine oil maintenance data ...................377
Engine switch ..................................................164
Auto power off function........................... 166
Changing the engine  switch modes . 166
If your vehicle has to be stopped in an 
emergency ................................................ 406
EPS (Electric Power Steering) .............. 295
Warning light ................................................ 418
Event data recorder (E DR) ............................7 F
FCTA (Front Cross Traffic Alert) ......... 222
First-aid kit storage belt ..............................341
Flat tire
Tire pressure warning system ............ 384
Floor mats ...........................................................22
Fluid
Automatic transmission ......................... 450
Brake ................................................................. 451
Washer ........................................................... 379
Footwell light ...................................................331
Front automatic air conditioning system
............................................................................313
Front Cross Traffic Alert (FCTA) ......... 222
Front passenger occupant classification 
system .............................................................. 40
Front seats
Adjustment ....................................................... 119
Cleaning .......................................................... 361
Correct driving posture ............................ 23
Driving position memory ........................ 130
Head restraints............................................. 135
Memory recall function............................ 133
Power easy access system .................... 130
Refresh system ..............................................124
Seat heaters ..................................................326
Seat position memory .............................. 130
Seat ventilators ............................................326 

5011-1. What to do if... (Troubleshooting)
LS500_OM_(U)_1810 501Alphabetical Index
Front side marker light
Light switch ..................................................... 179
Replacing light bulbs................................404
Front turn signal lights
Replacing light bulbs................................404
Turn signal lever ........................................... 173
Fuel
Capacity ......................................................... 447
Fuel gauge ............................................... 73, 76
Fuel pump shut off system ...................... 414
Information ....................................................455
Refueling ......................................................... 189
Type.................................................................. 447
Warning light ................................................ 418
Fuel consumption
Average fuel economy .............................. 82
Current fuel consumption........................ 82
Fuel filler door
If the fuel filler door cannot be opened
......................................................................... 432
Refueling ......................................................... 189
Fuel gauge ..................................................73, 76
Fuel pump shut off system..........................414
Fuses .................................................................. 401
G
Garage door opener ................................. 350
Gauges ........................................................73, 76
Gear Position................................................... 84
G-force............................................................... 84
Glove box ....................................................... 336
Glove box light ............................................. 337
H
Hands Free Power Trunk Lid ...................107
Head restraints ...............................................135
Headlights
Adaptive Front-lighting System (AFS)
............................................................................ 181
Automatic High Beam system..............182
Light switch ..................................................... 179 Replacing light bulbs ............................... 404
Head-up display.............................................. 87
Driving information display area ........... 87
Driving support system display area ..90
Eco Driving Indicator....................................91
HUD (Head-up display) switch ............89
Navigation system-linked display ........ 87
Pop-up display ...............................................90
Settings...............................................................89
Heated steering wheel .............................. 326
Heaters
Front automatic air conditioning system
........................................................................... 313
Heated steering wheel ............................326
Outside rear view mirrors.......................314
Rear automatic air  conditioning system
.......................................................................... 323
Seat heaters ..................................................326
Height control
Electronically modulated air suspension
.......................................................................... 292
Hill-start assist control ............................... 295
Hood
Open..................................................................371
Pop Up Hood.................................................38
Hooks
Coat hooks ................................................... 344
Retaining hooks (floor mat) ..................... 22
Horn ................................................................... 138
HUD (Head-up display) switch ................ 89
I
I/M test ............................................................ 368
Identification
Engine.............................................................. 447
Vehicle ............................................................446
Ignition switch (engine switch).................164
Auto power off function........................... 166
Changing the engine  switch modes . 166
If your vehicle has to be stopped in an 
emergency ................................................ 406
Indicators ........................................................... 70 

502 Alphabetical Index
LS500_OM_(U)_1810 Initialization
Items to initialize .......................................... 481
Maintenance .................................... 364, 377
Power windows............................................ 142
Tire pressure warning system ............ 388
Inside door handle lights ............................331
Inside rear view mirror ................................139
Instrument panel light control ........... 75, 79
Intercooler...................................................... 378
Intercooler coolant
Capacity ......................................................... 449
Checking ........................................................377
Interior lights....................................................331
Front interior light ........................................331
Rear interior light .........................................331
Intuitive parking assist..................... 255, 257
Function .......................................................... 257
Warning message..................................... 259
J
Jack
Positioning a floor jack.............................. 371
Jam protection function
Electronic roof sunshade.........................149
Moon roof .......................................................145
Panoramic moon roof...............................149
Power trunk opener and closer .......... 109
Power windows............................................ 142
Rear door sunshade ................................ 347
K
Keyless entry
Smart access system with push-button 
start ..................................................................... 111
Wireless remote control........................... 98
Keys
Battery-saving function ..............................112
Electronic key ................................................. 96
Engine switch.................................................164
If the electronic key does not operate 
properly....................................................... 433 If you lose your keys ................................. 432
Key number plate .........................................96
Keyless entry .......................................... 100, 111
Mechanical key .............................................. 96
Replacing the battery .............................. 399
Warning buzzer ............................................ 112
Wireless remote control ...........................98
Knee airbags .................................................... 29 L
Lane change assist function .................... 225
Lane Tracing Assist (LTA)
Operation ...................................................... 225
Warning messages................................... 237
Language (multi-information display) ... 85
LATCH anchors ............................................. 53
LDH (Lexus Dynamic Handling system)
.......................................................................... 295
Lever
Auxiliary catch lever ...................................371
Hood lock release lever ...........................371
Internal trunk release lever..................... 109
Shift lever ..........................................................167
Turn signal lever ...........................................173
Wiper lever .................................................... 184
Lexus climate concierge ............................. 311
Lexus Dynamic Handling system (LDH)
.......................................................................... 295
Lexus Enform Safety Connect.................. 58
Lexus Safety System + 2.0
Automatic High Beam ............................. 182
Dynamic radar cruise control with 
full-speed range ...................................... 237
LTA(Lane Tracing Assist) ..................... 225
PCS (Pre-Collision System) ................. 215
RSA (Road Sign Assist).......................... 247
Lexus Safety System + A ............................. 191
Automatic High Beam ............................. 182
Dynamic radar cruise control with 
full-speed range .......................... 237, 247
FCTA (Front Cross Traffic Alert)...... 222
LTA (Lane Tracing Assist) .................... 225 

504 Alphabetical Index
LS500_OM_(U)_1810 N
Navigation system-linked display.... 84, 87
Noise from under vehicle ...............................6 O
“ODO TRIP” switch ...............................74, 79
Odometer ..................................................74, 79
Odometer and trip meter display
Display items ........................................... 74, 79
“ODO TRIP” switch ............................ 74, 79
Pop-up display.......................................75, 79
Oil
Engine oil .......................................................448
Front differential oil ...................................450
Rear differential oil ......................................451
Opener
Fuel filler door............................................... 189
Hood.................................................................. 371
Trunk ................................................................. 106
Outer foot lights
Location............................................................331
Outside door handle lights........................331
Outside rear view mirrors
Adjustment..................................................... 140
BSM (Blind Sport Monitor) .................250
Folding ................................................................141
Linked mirror functi on when reversing
.......................................................................... 140
Mirror position memory.......................... 130
Outside rear view mirror defoggers
...........................................................................314
RCTA function ............................................ 263
Outside temperature.............................73, 76
Overheating .................................................. 440
P
Paddle shift switches ............................171, 172
Panic mode ....................................................... 98
Panoramic moon roof
Jam protection function............................149 Operation ........................................................147
Parking assist sensors (intuitive parking 
assist) ............................................................. 257
Parking brake
Operation ........................................................174
Parking brake engaged warning buzzer
............................................................................176
Warning light ............................................... 422
Warning message .......................................176
Parking lights
Light switch .....................................................179
Replacing light bulbs ............................... 404
Parking Support Brake function (for 
rear-crossing vehicles) .......................... 282
Function ..........................................................282
Parking Support Brake function (rear 
pedestrians) .....................................270, 286
Function ......................................................... 286
Parking Support Brake function 
(rear-crossing vehicles)......................... 270
Parking Support Brake function (static 
objects) .............................................. 270, 276
Function .......................................................... 276
PCS (Pre-Collision System)
Function ............................................... 204, 215
PCS OFF switch .............................. 207, 217
Warning light .................................................421
Personal lights.................................................331
PKSA (Parking Support Alert) .............. 255
PKSB (Parking Support Brake)............. 270
Warning message ..................................... 274
Pop Up Hood................................................... 38
Power easy access system ....................... 130
Power outlets ................................................ 345
Power rear seat ..............................................126
Power steering (Elect ric power steering 
system) .......................................................... 295
Warning light ................................................ 418
Power trunk opener and closer ............. 106
Power windows
Door lock linked window operation ..143
Jam protection function ............................142