2019 Lexus LC500h lexus LC500h 2019 Owner's Manual / LEXUS 2019 LC 500,LC 500H OWNER'S MANUAL (OM11471U)

3297-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
LC500: Be sure to transport the vehicle
with all four wheels raised off the ground.
If the vehicle is towed with the tires con-
tacting the ground, the drivetrain and
related parts may be damaged or an
accident may occur due to a change in
direction of the vehicle.
LC500h: Be sure to transport the vehi-
cle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drive-
train and related parts may be damaged,
an accident may occur due to a change
in direction of the vehicle or electricity
generated by the operation of the motor
may cause a fire to occur depending on
the nature of the damage or malfunction.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the engine switch switch> off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
Also, there is a possibility that the
steering wheel is locked and cannot be
operated.

3307-2. Steps to take in an emergency
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the shift control system. (
P.149, 153, 347)
 There is a malfunction in the engine
immobilizer system system>. ( P.69)
 There is a malfunction in the smart
access system with push-button
start. ( P.355)
 The 12-volt battery is discharged.
( P.357)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
 LC500: The engine is running but
the vehicle does not move.
 LC500h: The hybrid system warn-
ing message is shown on the multi-
information display and the vehicle
does not move.
 The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch switch> is off. The steering lock mecha-
nism is not strong enough to hold the
front wheels straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not possible
to be towed by another vehicle
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck

3317-2. Steps to take in an emergency
7
When trouble arises
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration. If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
Towing with a wheel-lift type
truck
Using a flatbed truck
Emergency towing
Emergency towing procedure

3327-2. Steps to take in an emergency
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1Take out the screwdriver and the
towing eyelet. ( P.310)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand. 4
Tighten down the towing eyelet
securely using the screwdriver or
hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine .
If the engine does not
start, turn the engine switch switch> to IGNITION ON mode mode>.
7Shift the shift position to N and
release the parking brake.
■While towing
If the engine is not running off>, the power assist for the brakes and
steering will not function, making steering
and braking more difficult.

3337-2. Steps to take in an emergency
7
When trouble arises
Fluid leaks under the vehicle. (Water
dripping from the air conditioning
after use is normal.)
 Flat-looking tires or uneven tire
wear
 Engine coolant temperature gauge
continually points higher than nor-
mal.
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to
the engine
 Engine missing, stumbling or run-
ning roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side
when braking 
Vehicle pulls heavily to one side
when driving on a level road
 Loss of brake effectiveness, spongy
feeling, pedal almost touches the
floor
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms

3347-2. Steps to take in an emergency
Follow the procedure below to restart
the engine after the system is activated.
1Turn the engine switch to ACCES-
SORY mode or turn it off.
2 Restart the engine.
Fuel pump shut off system
(LC500)
To minimize the risk of fuel leakage
when the engine stalls or when an
airbag inflates upon collision, the
fuel pump shut off system stops the
supply of fuel to the engine.
Restarting the engine
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the
ground, the fuel system has been dam-
aged and is in need of repair. Do not
restart the engine.

3357-2. Steps to take in an emergency
7
When trouble arises
■Brake system warning light (warning buzzer)
■Charging system warning light*
*: This light illuminates on the multi-information display.
■Low engine oil pressure warning light (warning buzzer)*
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, bu t then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by your Lexus dealer.
Actions to the warning lights or warning buzzers
Warning lightWarning light/Details/Actions
(U.S.A.)
(red)
(Canada)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
This light also comes on when the pa rking brake is not released. If the
light turns off after the parking brake is fully released the system is oper-
ating normally.
 Immediately stop the vehicle in a safe place and contact your Lexus
dealer. Continuing to drive the vehicle may be dangerous.
 Indicates that the brake pads are worn out (only the right-side pads
can be detected)
 Have the vehicle inspected by your Lexus dealer.
Warning lightWarning light/Details/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightWarning light/Details/Actions
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe place and contact your Lexus
dealer.

3367-2. Steps to take in an emergency
■Malfunction indicator lamp (warning buzzer)
■SRS warning light
■ABS warning light (warning buzzer)
■Electric power steering system warning light (warning buzzer)
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The electronic engine control system;
 The hybrid system (LC500h);
 The electronic throttle control system;
 The electronic automatic transmission control system (LC500); or
 The electronic hybrid transmission control system (LC500h)
 Have the vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details/Actions
Indicates a malfunction in:
The SRS airbag system;
 The front passenger occupant classification system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The ABS; or
 The brake assist system
 Have the vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details/Actions
(red)
or
(yellow)Indicates a malfunction in the EPS (Electric Power Steering) system
 Have the vehicle inspected by your Lexus dealer immediately.