3537-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a problem
with your hybrid transmission. Contact
your Lexus dealer or commercial tow-
ing service before towing.
The hybrid system warning message
If your vehicle needs to be
towed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity
generated by the operation of the motor
may cause a fire to occur depending on
the nature of the damage or malfunction.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is necessary to
contact dealers before towing
3557-2. Steps to take in an emergency
7
When trouble arises
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1 Take out the towing eyelet.
(P.373)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON mode.
7Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be shifted:
P.142
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk.
Emergency towing
Emergency towing procedure
3607-2. Steps to take in an emergency
■ABS warning light (warning buzzer)
■Brake Override System warning light/Drive-Start Control warning light*
(warning buzzer)
*: This light illuminates on the multi-information display.
■Electric power steering system warning light (warning buzzer)
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning;
Drive-Start Control is operating; or
Drive-Start Control is malfunctioning
Follow the instructions displayed on the multi-information display.
When a buzzer does not sound:
Brake Override System is operating
Release the accelerator pedal and depress the brake pedal.
Warning lightDetails/Actions
(red)
or
(yellow)
Indicates a malfunction in the EPS (Electric Power Steering) system
Have the vehicle inspected by your Lexus dealer immediately.
3667-2. Steps to take in an emergency
■Electric power steering system warning
light (warning buzzer)
When the 12-volt battery charge becomes
insufficient or the voltage temporarily
drops, the electric po wer steering system
warning light may come on and the warning
buzzer may sound.
■When the tire pressure warning light
comes on
Inspect the tires to check if a tire is punc-
tured.
If a tire is punctured: P.372
If none of the tires are punctured:
Turn the power switch off then turn it to ON
mode. Check if the tire pressure warning
light comes on or blinks.
If the tire pressure wa rning light blinks for
approximately 1 minute then stays on
There may be a malfunct ion in the tire pres-
sure warning system. Have the vehicle
inspected by your Lexus dealer immedi-
ately.
If the tire pressure warning light comes
on
1 After the temperature of the tires has
lowered sufficiently, check the inflation
pressure of each tire and adjust them to
the specified level.
2 If the warning light does not turn off
even after several minutes have
elapsed, check that the inflation pres-
sure of each tire is at the specified level
and perform initialization. ( P.331)
■The tire pressure warning light may
come on due to natural causes
The tire pressure wa rning light may come
on due to natural causes such as natural air
leaks and tire inflation pressure changes
caused by temperature. In this case, adjust-
ing the tire inflation pressure will turn off the
warning light (after a few minutes).
■When a tire is replaced with a spare tire
The compact spare tire is not equipped with
a tire pressure warning valve and transmit-
ter. If a tire goes flat, the tire pressure warn-
ing light will not turn off even though the flat
tire has been replaced with the spare tire.
Replace the spare tire with the repaired tire and adjust the tire inflation pressure. The
tire pressure warning light will go off after a
few minutes.
■Conditions that the tire pressure warn-
ing system may not function properly
P.329
WARNING
■If both the ABS and the brake system
warning lights remain on
Stop your vehicle in a safe place immedi-
ately and contact your Lexus dealer.
The vehicle will become extremely
unstable during br aking, and the ABS
system may fail, which could cause an
accident resulting in death or serious
injury.
■When the electric power steering
system warning light comes on
When the light comes on yellow, the
assist to the power st eering is restricted.
When the light comes on red, the assist
to the power steering is lost and handling
operations of the steering wheel become
extremely heavy.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using more
force than usual.
■If the tire pressure warning light
comes on
Be sure to observe the following precau-
tions.
Failure to do so could cause a loss of
vehicle control and result in death or
serious injury.
●Stop your vehicle in a safe place as
soon as possible. Check and adjust the
tire inflation pre ssure immediately.
●If the tire pressure warning light comes
on even after tire inflation pressure
adjustment, it is prob able that you have
a flat tire. Check the tire s. If a tire is flat,
change it with the spare tire and have
the flat tire repaired by the nearest
Lexus dealer.
3697-2. Steps to take in an emergency
7
When trouble arises
*: A buzzer sounds the first time a message is shown on the multi-information display.
In some situations, the master warning light and warning buzzer may not oper-
ate as specified. In this case, follow the instructions displayed in the warning
message.
If a warning light comes on or flashes at the same time that a warning message is
displayed, take corrective actio n according to the warning light. ( P.358)
■Warning messages
The warning messages explained below
may differ from the actual messages
according to operation conditions and vehi-
cle specifications.
■Warning buzzer
In some cases, the bu zzer may not be heard
due to being in a noisy location or audio
sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check the level
of the engine oil, and add if necessary.
This message may appear if the vehicle is
stopped on a slope. Move the vehicle to a
level surface and check to see if the mes-
sage disappears.
■If “Hybrid System Stopped Steering
Power Low” is displayed
This message is displayed if the hybrid sys- tem is stopped while driving.
When steering wheel operations are
heavier than usual, gr
ip the steering wheel
firmly and operate it using more force than
usual.
■If “Hybrid system overheated Output
power reduced” is displayed
This message may be displayed when driv-
ing under severe operat ing conditions. (For
example, when driving up a long steep hill.)
Handling method: P.388
■If “Traction Battery Needs to be Pro-
tected Refrain From the Use of N Posi-
tion” is displayed
This message may be displayed when the
shift lever is in N.
As the hybrid battery (traction battery) can
not be charged when the shift lever is in N,
shift the shift lever to P when the vehicle is
stopped.
Warning buzzer*Warning
Comes onSounds
Indicates an important situation, such as when a sys-
tem related to driving is ma lfunctioning or that dan-
ger may result if the co rrection procedure is not
performed
FlashesSoundsIndicates a situation, such as when damage to the
vehicle or danger may result
Comes onDoes not sound
Indicates a condition, such as malfunction of electri-
cal components, their condition, or indicates the
need for maintenance
FlashesDoes not sound
Indicates a situation, such as when an operation has
been performed incorrectly, or indicates how to
perform an operation correctly
3797-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.383)
There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.161)
There may be a malfunction in the
immobilizer system. ( P.60)
There may be a malfunction in the
steering lock system.
The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
One of the following may be the cause of the problem:
The 12-volt battery may be dis-
charged. ( P.384)
The 12-volt battery terminal con-
nections may be lo ose or corroded.
( P.325)
One of the following may be the cause
of the problem:
The 12-volt battery may be dis-
charged. ( P.384)
One or both of the 12-volt battery
terminals may be disconnected.
( P.325)
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the hybrid syst em does not start,
the following steps can be used as an
interim measure to start the hybrid sys-
tem if the power switch is functioning
normally.
Do not use this starting procedure
except in cases of emergency.
1 Press the parking brake switch to
check that the parking brake is set.
(P.146)
Parking brake indicator will come on.
2 Shift the shift lever to P.
If the hybrid system will not
start
Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
( P.135)
The interior lights and head-
lights are dim, or the horn does
not sound or sounds at a low vol-
ume.
The interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the hybrid system in an
emergency
4078-1. Specifications
8
Vehicle specifications
■Traction AA, A, B, C
The traction grades, from highest to
lowest, are AA, A, B and C, and they
represent the tire’s ability to stop on
wet pavement as measured under con-
trolled conditions on specified govern-
ment test surfaces of asphalt and
concrete.
A tire marked C may have poor traction
performance.
Warning: The traction grade assigned to
this tire is based on braking (straight
ahead) traction tests and does not include
cornering (turning) traction.
■Temperature A, B, C
The temperature grades are A (the
highest), B, and C, representing the
tire’s resistance to the generation of
heat and its ability to dissipate heat when tested under controlled condi-
tions on a specified indoor laboratory
test wheel.
Sustained high temperature can cause the
material of the tire to degenerate and
reduce tire life, and excessive temperature
can lead to sudd
en tire failure.
Grade C corresponds to a level of perfor-
mance which all passenger car tires must
meet under the Fede ral Motor Vehicle
Safety Standard No. 109.
Grades B and A represent higher levels of
performance on the laboratory test wheel
than the minimum required by law.
Warning: The temperature grades of a tire
assume that it is properly inflated and not
overloaded.
Excessive speed, unde rinflation, or exces-
sive loading, either separately or in combi-
nation, can cause heat buildup and
possible tire failure.
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation
pressureTire pressure when the vehicle has been parked for three hours or
more, or has not been driven more than 1 mile or 1.5 km under that
condition
Maximum inflation
pressureThe maximum cold inflated pressure to which a tire may be inflated,
shown on the sidewall of the tire
Recommended
inflation pressureCold tire inflation pressure recommended by a manufacturer
Accessory weight
The combined weight (in excess of those standard items which may
be replaced) of hybrid transmission, power steering, power brakes,
power windows, power se ats, radio and heater, to the extent that
these items are available as factory-installed equipment (whether
installed or not)
Curb weight
The weight of a motor vehicle with standard equipment, including the
maximum capacity of fuel, oil and coolant, and if so equipped, air
conditioning and additional weight optional engine
4168-2. Customization
■Trunk (P.95)
*:If equipped
■Driving position memory* ( P.110)
*:If equipped
Trunk unlocking operationPress and hold
(short)
One short press
O
Push twice
Press and hold (long)
Off
Theft deterrent panic modeOnOffO
Reservation lockOnOffOO
FunctionDefault settingCustomized set- ting
Hands Free Power Trunk Lid
(kick sensor)
*OnOffO
FunctionDefault settingCustomized set-ting
Selecting doors linked to the
memory recall functionDriver’s doorAll doorsO
Driver’s seat slide movement
when exiting the vehicle
*FullOffOOPartial
Steering wheel movement*Tilt only
Off
OOTelescopic only
Tilt and telescopic
FunctionDefault settingCustomized set-tingABC
ABC
ABC