2019 Lexus ES300h emergency towing

3557-2. Steps to take in an emergency
7
When trouble arises
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1 Take out the towing eyelet.
(P.373)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle body as shown in the illustration.
3
Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON mode.
Emergency towing (vehicles
with a towing eyelet)
Emergency towing procedure
(vehicles with a towing eyelet)

3567-2. Steps to take in an emergency
7Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be shifted:
P.142
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk.
(  P.373)
 Fluid leaks under the vehicle. (Water
dripping from the air conditioning
after use is normal.)
 Flat-looking tires or uneven tire
wear
 Engine coolant temperature gauge
continually points higher than nor-
mal.
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to
the hybrid system
 Engine missing, stumbling or run-
ning roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side
when braking
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms

3737-2. Steps to take in an emergency
7
When trouble arises
Wheel nut wrench
Wheel lock key
* (if equipped)
Jack
Jack handle
Spare tire
Towing eyelet (if equipped)
*: Documentation relating to the wheel lock key, such as the registration and I.D. card, is
inside the glove box.
Location of the spare tire, jack and tools
A
B
C
D
E
F
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause
the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any pur-
pose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with
this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do
not use other tire jacks for replacing
tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under
the vehicle while it is supported by the
jack.

3927-2. Steps to take in an emergency
1Stop the hybrid system. Set the
parking brake and shift the shift
lever to P.
2
Remove the mud, snow or sand
from around the front wheels.
3
Place wood, stones or some other
material under the front wheels to
help provide traction.
4
Restart the hybrid system.
5
Shift the shift lever to D or R and
release the parking brake. Then,
while exercising caution, depress
the accelerator pedal.
■When it is difficult to free the vehicle
Press the switch to turn off TRAC.
If the vehicle becomes stuck
Carry out the following proce-
dures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, objects or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift lever
Be careful not to shif t the shift lever with
the accelerator pedal depressed.
This may lead to un expected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damaging the transmission
and other components
●Avoid spinning the front wheels and
depressing the accelerator pedal
more than necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.

451What to do if... (Troubleshooting)Alphabetical index451
Theft deterrent systemAlarm .................................................................. 62
Immobilizer system...................................... 60
Tire inflation pressure ................................ 334 Maintenance data......................................399
Tire inflation pressu re display function
......................................................................... 328
Warning light ............................................... 362
Tire information ............................................ 403 Glossary......................................................... 407
Size....................................................................405
Tire identification number .....................405
Uniform Tire Quality Grading............406
Tire pressure warning system ................ 328 Function .......................................................... 328
Initializing .........................................................331
Installing tire pressure warning valves and transmitters ......................................330
Registering ID codes ............................... 332
Warning light ............................................... 362
Tires................................................................... 326 Chains ............................................................. 243
Checking ....................................................... 326
If you have a flat tire .................................. 372
Inflation pressure........................................ 334
Information ....................................................403
Replacing ....................................................... 372
Rotating tires ................................................ 328
Size....................................................................399
Snow tires ...................................................... 242
Spare tire............................................ 372, 399
Tire inflation pressu re display function
......................................................................... 328
Tire pressure warning system ............. 328
Warning light ............................................... 362
Tools.................................................................. 373
Top tether strap.................................................51
Total load capacity ...................................... 394
Towing Dinghy towing ............................................... 134
Emergency towing ................................... 353
Towing eyelet ..............................................355 Trailer towing .................................................134
TRAC (Traction Control) ........................ 236
Traction battery (hybrid battery) ............. 56 Hybrid battery (traction battery) air vents.............................................................................58
Location .............................................................56
Specification ................................................ 396
Warning message ........................................59
Traction Control (TRAC) ........................ 236
Traction motor (electric motor) ............... 53
Trailer towing ..................................................134
Transmission Driving Mode Select switch .................202
Hybrid transmission..................................... 141
Paddle shift switches ....................... 143, 144
S mode ..............................................................144
Trip meters .........................................................72
Trunk .................................................................... 95 Hands Free Power Trunk Lid.................98
Internal trunk release lever.......................99
Power trunk lid ...............................................95
Smart access system with push-button start ................................................................... 97
Trunk closer switch ......................................98
Trunk easy closer..........................................99
Trunk features ................................................ 271
Trunk grip ......................................................... 99
Trunk light .........................................................99
Trunk opener main switch........................ 101
Trunk opener switch ................................... 97
Trunk storage extension.........................282
Wireless remote control ........................... 97
Trunk light .......................................................... 99
Turn signal lights ............................................145 Replacing light bulbs ....................344, 345
Turn signal lever .......................................... 145
U
USB charging ports.................................... 273