2019 JEEP GRAND CHEROKEE service

Congratulations on selecting your new FCA
vehicle. Be assured that it represents preci-
sion workmanship, distinctive styling, and
high quality.
ALWAYS drive safely and pay attention to the
road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibil-
ity and assume all risks related to the use of
the features and applications in this vehicle.
Only use the features and applications when
it is safe to do so. Failure to do so may result
in an accident involving serious injury or
death.
This guide illustrates and describes the op-
eration of features and equipment that are
either standard or optional on this vehicle.
This guide may also include a description of
features and equipment that are no longer
available or were not ordered on this vehicle.
Please disregard any features and equipment
described in this guide that are not available
on this vehicle. FCA reserves the right to
make changes in design and specifications
and/or make additions to or improvements to
its products without imposing any obligation
upon itself to install them on products previ-
ously manufactured.This User Guide has been prepared to help
you quickly become acquainted with the im-
portant features of your vehicle. It contains
most things you will need to operate and
maintain the vehicle, including emergency
information.
When it comes to service, remember that your
authorized dealer knows your Jeep
®vehicle
best, has factory-trained technicians and
genuine MOPAR
®parts, and cares about your
satisfaction.
HOW TO FIND YOUR
OWNER’S MANUAL ONLINE
This publication has been prepared as a ref-
erence item to help you quickly become ac-
quainted with the most important features
and processes of your vehicle. It contains
most things you will need to operate and
maintain the vehicle, including emergency
information and procedures.
This User Guide is not a replacement for the full
Owner’s Manual, and does not fully cover every
operation and procedure possible with your
vehicle.For more detailed descriptions of the topics
discussed in this User Guide, as well as
information covering features and processes
not covered in this User Guide, the full ve-
hicle Owner’s Manual can be accessed for
free online in a printer-friendly PDF format.
To get the full Owner’s Manual or applicable
supplement for your vehicle, follow the appro-
priate web address below:
www.mopar.eu/owneror alternatively, to ac-
cess this information, go to the Internet web-
site athttp://aftersales.fiat.com/elum/.
FCA is committed to protecting our environ-
ment and natural resources. By converting
from paper to electronic delivery for the ma-
jority of the user information for your vehicle,
together we greatly reduce the demand for
tree-based products and lessen the stress on
our environment.
WELCOME FROM FCA
1

EVENT DATA RECORDER (EDR)............ 235
SERVICING AND MAINTENANCE
SCHEDULED SERVICING................ 236Scheduled Servicing — Non SRT....... 236
Scheduled Servicing — SRT.......... 240
Scheduled Servicing — Diesel Engine.... 244
ENGINE COMPARTMENT............... 2483.6L Engine.................... 248
5.7L Engine.................... 249
6.2L Supercharged Engine........... 250
6.4L Engine.................... 251
3.0L Diesel Engine............... 252
Checking Oil Level — Gasoline Engine.... 253
Checking Oil Level — 3.0 Diesel Engine . . . 253
Adding Washer Fluid............... 254
Brake System.................. 255
Automatic Transmission............. 256
Maintenance-Free Battery........... 256
DEALER SERVICE................... 257Air Conditioner Maintenance......... 257
Windshield Wiper Blades............ 258
Cooling System.................. 262
RAISING THE VEHICLE................. 262
TIRES.......................... 262
Tires — General Information......... 262
Tire Types..................... 267
Spare Tires — If Equipped........... 268
Wheel And Wheel Trim Care.......... 270
Tire Chains (Traction Devices) — Non-SRT . 271
Tire Chains (Traction Devices) — SRT.... 272
Tire Rotation Recommendations........ 272
STORING THE VEHICLE................ 273
BODYWORK....................... 274
Preserving The Bodywork............ 274
INTERIORS....................... 275Seats And Fabric Parts............. 275
Plastic And Coated Parts............ 276
Leather Parts................... 276
Glass Surfaces.................. 276
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA................. 277Vehicle Identification Number......... 277
WHEEL AND TIRE TORQUE SPECIFICATIONS.... 278Torque Specifications.............. 278
DIMENSIONS...................... 279
WHEELS........................ 280
WEIGHTS........................ 281
FUEL REQUIREMENTS — GASOLINE ENGINES.... 282
3.6L Engine.................... 282
5.7L Engine.................... 282
6.2L/6.4L Engine................ 283
Methanol..................... 283
Ethanol....................... 283
Reformulated Gasoline............. 284
Do Not Use E-85 In Non-Flex Fuel Vehicles . 284
CNG And LP Fuel System Modifications . . . 284
Materials Added To Fuel............ 284
Fuel Icon Identification Compliant To
EN16942..................... 284
Carbon Monoxide Warnings.......... 286
FUEL REQUIREMENTS – DIESEL ENGINE....... 287Fuel Icon Identification Compliant To
EN16942..................... 287
NON-SRT FLUID CAPACITIES............. 290
SRT FLUID CAPACITIES................ 291FLUIDS AND LUBRICANTS NON-SRT......... 291
Engine....................... 291
Chassis....................... 294
FLUIDS AND LUBRICANTS — SRT.......... 295Engine....................... 295
Chassis....................... 297
FUEL CONSUMPTION AND CO2EMISSIONS..... 298
MOPAR ACCESSORIES................. 298
Authentic Accessories By Mopar........ 298
MULTIMEDIA
CYBERSECURITY................... 300
UCONNECT 4 WITH 7-INCH DISPLAY......... 301
Uconnect 4 At A Glance............ 301
Drag & Drop Menu Bar............. 302
Radio....................... 303
Android Auto — If Equipped.......... 304
Apple CarPlay Integration — If Equipped . . 305
Apps — If Equipped............... 306
UCONNECT 4C/4C NAV WITH 8.4-INCH DISPLAY . . 307Uconnect 4C/4C NAV At A Glance...... 307
Drag & Drop Menu Bar............. 308
Radio....................... 309
Android Auto — If Equipped.......... 310
Apple CarPlay Integration — If Equipped . . 314
Apps — If Equipped............... 316
UCONNECT SETTINGS................. 316
OFF ROAD PAGES — IF EQUIPPED.......... 317
Off Road Pages Status Bar........... 317
Vehicle Dynamics................ 318
Suspension.................... 318
Pitch And Roll.................. 319
Accessory Gauges................ 319
Selec-Terrain — If Equipped.......... 320
9

To Unlock The Doors And Liftgate
Push and release the unlock button on the
key fob once to unlock the driver's door or
twice within five seconds to unlock all doors
and the liftgate.
All doors can be programmed to unlock on the
first push of the unlock button. Refer to
“Uconnect Settings” in “Multimedia” in the
Owner’s Manual for further information.
NOTE:
If the vehicle is unlocked by a key fob, and no
door is opened within 60 seconds, the vehicle
will re-lock and if equipped, the security
alarm will arm.
To Lock The Doors And Liftgate
Push and release the lock button on the key
fob to lock all doors and liftgate.
If one or more doors are open, or the liftgate is
open, the doors will lock. The doors will
unlock again automatically if the key is left
inside the passenger compartment, otherwise
the doors will stay locked.
Request For Additional Key Fobs
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is pro-
grammed to a vehicle, it cannot be pro-
grammed to any other vehicle.
WARNING!
• Always remove the key fobs from the
vehicle and lock all doors when leaving
the vehicle unattended.
• Always remember to place the ignition in
the OFF mode.
Duplication of key fobs may be performed at
an authorized dealer. This procedure consists
of programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.NOTE:
• When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with
you to an authorized dealer.
• Keys must be ordered to the correct key cut
to match the vehicle locks.
NOTE:
Black Keys (6.4L) must be replaced with
Black Keys and Red Keys (6.2L) must be
replaced with Red Keys.
IGNITION SWITCH
Keyless Enter-N-Go — Ignition
This feature allows the driver to operate the
ignition switch with the push of a button as
long as the key fob is in the passenger com-
partment.
The Keyless Push Button Ignition has several
operating modes that are labeled and will
illuminate when in position. These modes are
OFF, ACC, RUN, and START.
15

pull forward on the bottom of the head re-
straint. Push rearward on the bottom of the
head restraint to move the head restraint
away from your head.
NOTE:
• The head restraints should only be removed
by qualified technicians, for service pur-
poses only. If either of the head restraints
require removal, see an authorized dealer.
• In the event of deployment of an Active
Head Restraint, refer to “Occupant
Restraints/Resetting Active Head Re-
straints (AHR)” in “Safety” for further
information.WARNING!
• ALL the head restraints MUST be rein-
stalled in the vehicle to properly protect
the occupants.
• All occupants, including the driver,
should not operate a vehicle or sit in a
vehicle’s seat until the head restraints
are placed in their proper positions in
order to minimize the risk of neck injury
in the event of a collision.
• Do not place items over the top of the
Active Head Restraint, such as coats,
seat covers or portable DVD players.
These items may interfere with the op-
eration of the Active Head Restraint in
the event of a collision and could result
in serious injury or death.
• Active Head Restraints may be deployed
if they are struck by an object such as a
hand, foot or loose cargo. To avoid acci-
dental deployment of the Active Head
Restraint ensure that all cargo is se-
cured, as loose cargo could contact the
Active Head Restraint during sudden
stops. Failure to follow this warning
Active Head Restraint (Normal Position)
Active Head Restraint (Tilted)
31

• The temperature can be displayed in U.S.
or Metric units by selecting the US/Metric
customer-programmable feature. Refer to
the “Uconnect Settings” in “Multimedia”
in your Owner’s Manual for further
information.
To provide you with maximum comfort in the
Automatic mode during cold start-ups, the
blower fan will remain on low until the engine
warms up. The blower will increase in speed
and transition into Auto mode.
Manual Operation Override
This system offers a full complement of
manual override features. The AUTO symbol
in the front ATC display will be turned off
when the system is being used in the manual
mode.
Operating Tips
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to pro-
vide proper corrosion protection and to pro-
tect against engine overheating. OAT coolant
(conforming to MS.90032) is recommended.
Winter Operation
To ensure the best possible heater and de-
froster performance, make sure the engine
cooling system is functioning properly and
the proper amount, type, and concentration
of coolant is used. Use of the Air Recircula-
tion mode during Winter months is not rec-
ommended, because it may cause window
fogging.
Vacation/Storage
Before you store your vehicle, or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for
about five minutes, in fresh air with the
blower setting on high. This will ensure ad-
equate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
Window Fogging
Vehicle windows tend to fog on the inside in
mild, rainy, and/or humid weather. To clear
the windows, select Defrost or Mix mode and
increase the front blower speed. Do not use
the Recirculation mode without A/C for long
periods, as fogging may occur.
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
• Use care when washing the inside of
the rear window. Do not use abrasive
window cleaners on the interior surface
of the window. Use a soft cloth and a
mild washing solution, wiping parallel
to the heating elements. Labels can be
peeled off after soaking with warm
water.
• Do not use scrapers, sharp instru-
ments, or abrasive window cleaners on
the interior surface of the window.
• Keep all objects a safe distance from
the window.
Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstruc-
tions, such as leaves. Leaves collected in the
air intake may reduce airflow, and if they
enter the plenum, they could plug the water
drains. In Winter months, make sure the air
intake is clear of ice, slush, and snow.
51

Cabin Air Filter
The climate control system filters out dust
and pollen from the air. Contact an autho-
rized dealer to service your cabin air filter,
and to have it replaced when needed.
WINDOWS
Power Window Controls
The window controls on the driver's door
control all the door windows.
There are single window controls on each
passenger door trim panel, which operate the
passenger door windows. The window con-
trols will operate only when the ignition is in
the ACC or ON/RUN position.If equipped, the key fob may also be used to
raise or lower vehicle windows while the igni-
tion is in the “OFF” position. Refer to “Keys”
in “Getting To Know Your Vehicle” for further
information.
WARNING!
Never leave children unattended in a ve-
hicle, and do not let children play with
power windows. Do not leave the key fob in
or near the vehicle, or in a location acces-
sible to children, and do not leave the
ignition of a vehicle equipped with Keyless
Enter-N-Go in the ACC or ON/RUN mode.
Occupants, particularly unattended chil-
dren, can become entrapped by the win-
dows while operating the power window
switches. Such entrapment may result in
serious injury or death.
Auto-Down Feature
The driver door power window switch and the
front and rear passenger doors window
switches have an Auto-Down feature.
Power Window Switches
1 — Front Power Window Switches
2 — Rear Power Window Switches
GETTING TO KNOW YOUR VEHICLE
52

• To access, press and release either theupor
downarrow button until “SRT” appears in
the instrument cluster display, then press
and release therightarrow button to cycle
through the features. Press theOKbutton to
select a feature.
0-60 MPH (0-100 km/h) Current G-Force
0-100 MPH (0-161 km/h) Peak G-Force
1/8 Mile Timer Lap Timer
1/4 Mile Timer Lap History
60 ft Timer Top Speed
Braking Distance
Uconnect SRT Performance Features
WARNING!
Measurement of vehicle statistics with the
Performance Features is intended for off-
highway or track use only and should not
be done on any public roadways. It is
recommended that these features be used
in a controlled environment and within the
limits of the law. The capabilities of the
vehicle as measured by the performance
pages must never be exploited in a reck-
less or dangerous manner, which can jeop-
ardize the user’s safety or the safety of
others. Only a safe, attentive, and skillful
driver can prevent accidents.
• To access the SRT Performance Features,
press the “Apps” button on the touch-
screen then press the “Performance
Pages” button on the touchscreen.
• The Performance Page includes the follow-
ing menus:
•
Home•
Gauges 2
•
Timers•
G – Force
•
Gauges 1•
Engine
Diesel Displays — If Equipped
When the appropriate conditions exist, the
following messages display in the instrument
cluster display:
• Exhaust Filter Nearing Full Safely Drive at
Highway Speeds to Clear
• Exhaust Filter Full – Power Reduced See
Dealer
• Exhaust System Service Required – See
Dealer
• Exhaust System – Filter XX% Full Service
Required See Dealer
• Exhaust System Regeneration in Process
Continue Driving
• Exhaust System – Regeneration Completed
• Engine Will Not Restart in XXXX mi
AdBlue
®Low Refill Soon
• Engine Will Not Restart in XXXX mi Refill
AdBlue
®
• Engine Will Not Start Refill AdBlue®
• Service AdBlue®System See Dealer
• Incorrect AdBlue
®Detected See Dealer
SRT Performance Features Controls
GETTING TO KNOW YOUR INSTRUMENT PANEL
68

• Engine Will Not Restart in XXX mi Service
AdBlue®See Dealer
• Engine Will Not Restart Service AdBlue
®
System See Dealer
• Engine Will Not Start Service AdBlue
®Sys-
tem See Dealer
Diesel Particulate Filter (DPF) Messages
— If Equipped
This engine meets all required diesel engine
emissions standards. To achieve these emis-
sions standards, your vehicle is equipped
with a state-of-the-art engine and exhaust
system. These systems are seamlessly inte-
grated into your vehicle and managed by the
Powertrain Control Module (PCM). The PCM
manages engine combustion to allow the ex-
haust system’s catalyst to trap and burn Par-
ticulate Matter (PM) pollutants, with no input
or interaction on your part.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
WARNING!
into contact with your exhaust system. Do
not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
Your vehicle has the ability to alert you to
additional maintenance required on your ve-
hicle or engine. Refer to the following mes-
sages that may be displayed on your instru-
ment cluster display:
•Exhaust Filter Nearing Full Safely Drive at
Highway Speeds to Clear— This message
will be displayed if the exhaust particulate
filter reaches 80% of its maximum storage
capacity. Under conditions of exclusive
short duration and low speed driving cycles,
your diesel engine and exhaust after-
treatment system may never reach the con-
ditions required to cleanse the filter to
remove the trapped PM. If this occurs, the
“Exhaust Filter XX% Full Safely Drive at
Highway Speeds to Remedy” message will
be displayed. If this message is displayed,
you will hear one chime to assist in alerting
you of this condition. By simply driving yourvehicle at highway speeds for up to 20 min-
utes, you can remedy the condition in the
particulate filter system and allow your die-
sel engine and exhaust after-treatment sys-
tem to cleanse the filter to remove the
trapped PM and restore the system to nor-
mal operating condition.
•Exhaust System Regeneration in Process Con-
tinue Driving— This message indicates that
the Diesel Particulate Filter (DPF) is self-
cleaning. Maintain your current driving
condition until regeneration is completed.
•Exhaust System — Regeneration Completed
— This message indicates that the Diesel
Particulate Filter (DPF) self-cleaning is
completed. If this message is displayed,
you will hear one chime to assist in alerting
you of this condition.
•Exhaust System Service Required — See
Dealer— This messages indicates regen-
eration has been disabled due to a system
malfunction. At this point the engine Pow-
ertrain Control Module (PCM) will register a
fault code, the instrument panel will dis-
play a MIL light.
69