2019 JEEP GRAND CHEROKEE phone

TIPS CONTROLS AND GENERAL INFORMATION . . . 320Steering Wheel Audio Controls......... 320
Reception Conditions.............. 321
Care And Maintenance............. 321
Anti-Theft Protection.............. 321
IPOD/USB/MEDIA PLAYER CONTROL......... 321Audio Jack (AUX)................ 322
USB Port..................... 322
Bluetooth Streaming Audio........... 322
UCONNECT REAR SEAT ENTERTAINMENT (RSE) SYSTEM
— IF EQUIPPED.................... 322
Getting Started................. 322
Dual Video Screen................ 324
Blu-ray Disc Player................ 324
Play Video Games................ 327
NAVIGATION — IF EQUIPPED............. 328Changing The Navigation Voice Prompt
Volume....................... 328
Finding Points Of Interest........... 330
Finding A Place By Spelling The Name . . . 330
One-Step Voice Destination Entry....... 330
Setting Your Home Location.......... 330
Home........................ 330
Adding A Stop.................. 332
Taking A Detour................. 332
Map Update.................... 332
UCONNECT PHONE................... 333Uconnect Phone (Bluetooth Hands Free
Calling)...................... 333
Pairing (Wirelessly Connecting) Your Mobile
Phone To The Uconnect System........ 335
Common Phone Commands (Examples) . . . 338
Mute (Or Unmute) Microphone During Call . 338
Transfer Ongoing Call Between Handset And
Vehicle...................... 338Phonebook.................... 338
Voice Command Tips.............. 339
Changing The Volume.............. 339
Using Do Not Disturb.............. 339
Incoming Text Messages............ 339
Helpful Tips And Common Questions To
Improve Bluetooth Performance With Your
Uconnect System................ 341
UCONNECT VOICE RECOGNITION QUICK TIPS.... 341Introducing Uconnect.............. 341
Get Started.................... 342
Basic Voice Commands............. 343
Radio........................ 343
Media....................... 343
Phone....................... 344
Voice Text Reply — If Equipped........ 345
Climate...................... 346
Navigation (4C NAV) — If Equipped..... 346
Siri Eyes Free — If Equipped......... 347
Do Not Disturb.................. 347
Android Auto — If Equipped.......... 348
Apple CarPlay — If Equipped......... 348
Additional Information............. 349
CUSTOMER ASSISTANCE
IF YOU NEED ASSISTANCE.............. 350ARGENTINA................... 351
AUSTRALIA.................... 351
AUSTRIA..................... 351
BALANCE OF THE CARIBBEAN........ 351
BELGIUM..................... 352
BOLIVIA...................... 352
BRAZIL...................... 352
BULGARIA.................... 352
CHILE....................... 352
CHINA....................... 353COLOMBIA.................... 353
COSTA RICA................... 353
CROATIA...................... 353
CZECH REPUBLIC................ 353
DENMARK.................... 354
DOMINICAN REPUBLIC............ 354
ECUADOR..................... 354
EL SALVADOR.................. 354
ESTONIA..................... 354
FINLAND..................... 355
FRANCE...................... 355
GERMANY..................... 355
GREECE...................... 356
GUATEMALA................... 356
HONDURAS.................... 356
HUNGARY..................... 356
INDIA....................... 356
IRELAND..................... 357
ITALY ........................ 357
LATVIA....................... 357
LITHUANIA.................... 358
LUXEMBURG................... 358
NETHERLANDS................. 358
NEW ZEALAND.................. 359
NORWAY ...................... 359
PANAMA...................... 359
PARAGUAY.................... 359
PERU....................... 359
POLAND...................... 360
PORTUGAL.................... 360
P
UERTO RICO AND U.S. VIRGIN ISLANDS . . 360REUNION..................... 360
ROMANIA..................... 360
RUSSIA...................... 361
SERBIA...................... 361
SLOVAKIA..................... 361
TABLE OF CONTENTS
10

KEYS
Key Fob
Your vehicle uses a keyless ignition system.
The ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/
STOP push button ignition system. The Re-
mote Keyless Entry system consists of a key
fob and Keyless Enter-N-Go feature if
equipped.
NOTE:
The key fob may not be found if it is located
next to a mobile phone, laptop or other elec-
tronic device; these devices may block the
key fob’s wireless signal.
The key fob allows you to lock or unlock the
doors and liftgate from distances up to ap-
proximately 66 ft (20 m) using a handheld
key fob. The key fob does not need to be
pointed at the vehicle to activate the system.NOTE:
• With ignition on/start and the vehicle mov-
ing at 5 mph (8 km/h), all RKE commands
are disabled.
CAUTION!
The electrical components inside of the
key fob may be damaged if the key fob is
subjected to strong electrical shocks. In
order to ensure complete efficiency of the
electronic devices inside of the key fob,
avoid exposing the key fob to direct sun-
light.
In case the ignition switch does not change
with the push of a button, the key fob may
have a low or fully depleted battery. A low key
fob battery can be verified by referring to the
instrument cluster, which will display direc-
tions to follow.
Key Fob
1 — Liftgate
2 — Unlock
3 — Lock
4 — Remote Start
GETTING TO KNOW YOUR VEHICLE
14

you are in the vehicle or not. If you remain in
the vehicle and open a door, the alarm will
sound. If this occurs, disarm the vehicle
security alarm.
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, the horn will sound. If this occurs,
disarm the vehicle security alarm.
Security System Manual Override
The system will not arm if you lock the doors
using the manual door lock plunger.
DOORS
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement
to the vehicle’s key fob and a feature of
Keyless Enter-N-Go — Passive Entry. This
feature allows you to lock and unlock the
vehicle’s door(s) and fuel door without having
to push the key fob lock or unlock buttons.NOTE:
• Passive Entry may be programmed ON/OFF;
refer to “Uconnect Settings” in “Multime-
dia” in the Owner’s Manual for further in-
formation.
• The key fob may not be able to be detected
by the vehicle passive entry system if it is
located next to a mobile phone, laptop, or
other electronic device; these devices may
block the key fob’s wireless signal and pre-
vent the passive entry system from locking/
unlocking the vehicle.
• Passive Entry Unlock initiates illuminated
approach (Low Beams, License Plate
Lamp, Position Lamps) for whichever time
duration is set between 0, 30 (default),
60 or 90 seconds. Passive Entry Unlock
also initiates two flashes of the turn signal
lamps.
• If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response
time.• If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds,
the vehicle will re-lock and if equipped will
arm the security alarm.
To Unlock From The Driver Side
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the driver's door handle, grab the
front driver door handle to unlock the driver's
door automatically.
Grab The Door Handle To Unlock
21

CAUTION!
• Power outlets are designed for accessory
plugs only. Do not insert any other object
in the power outlets as this will damage
the outlet and blow the fuse. Improper
use of the power outlet can cause dam-
age not covered by your New Vehicle
Limited Warranty.
WARNING!
To avoid serious injury or death:
• Do not insert any objects into the
receptacles.
• Do not touch with wet hands.
• Close the lid when not in use.
• If this outlet is mishandled, it may
cause an electric shock and failure.
CAUTION!
•Many accessories that can be plugged in
draw power from the vehicle's battery, even
when not in use (i.e., cellular phones,
etc.). Eventually, if plugged in long
enough, the vehicle's battery will discharge
sufficiently to degrade battery life and/or
prevent the engine from starting.
• Accessories that draw higher power (i.e.,
coolers, vacuum cleaners, lights, etc.),
will degrade the battery even more
quickly. Only use these intermittently
and with greater caution.
• After the use of high power draw acces-
sories, or long periods of the vehicle not
being started (with accessories still
plugged in), the vehicle must be driven a
sufficient length of time to allow the
alternator to recharge the vehicle's
battery.
• Power outlets are designed for accessory
plugs only. Do not hang any type of
accessory or accessory bracket from the
plug. Improper use of the power outlet
can cause damage.
ROOF LUGGAGE RACK — IF
EQUIPPED
The crossbars and siderails are designed to
carry the weight on vehicles equipped with a
luggage rack. The load must not exceed
150 lbs (68 kg), and should be uniformly
distributed over the luggage rack crossbars.
NOTE:
If not equipped with crossbars, your autho-
rized dealer can order and install Mopar
crossbars built specifically for this roof rack
system.
Distribute cargo weight evenly on the roof
rack crossbars. The roof rack does not in-
crease the total load carrying capacity of the
vehicle. Be sure the total load of cargo inside
the vehicle plus that on the external rack
does not exceed the maximum vehicle load
capacity.
To move the crossbars, loosen the attach-
ments, located at the upper edge of each
crossbar, approximately eight turns using the
anti-theft wrench provided with the Mopar
crossbars. Then, move the crossbar to the
desired position, keeping the crossbars par-
GETTING TO KNOW YOUR VEHICLE
64

placing the transmission in PARK. This sys-
tem also locks the transmission in PARK
whenever the ignition is in the OFF mode.
NOTE:
The transmission is NOT locked in PARK
when the ignition is in the ACC mode (even
though the engine will be off). Ensure that
the transmission is in PARK, and the ignition
isOFF(not in ACC mode) before exiting the
vehicle.
Brake/Transmission Shift Interlock
System
This vehicle is equipped with a Brake Trans-
mission Shift Interlock system (BTSI) that
holds the transmission gear selector in PARK
unless the brakes are applied. To shift the
transmission out of PARK, the engine must
be running and the brake pedal must be
pressed. The brake pedal must also be
pressed to shift from NEUTRAL into DRIVE or
REVERSE when the vehicle is stopped or
moving at low speeds.
Fuel Economy (ECO) Mode
The Fuel Economy (ECO) mode can improve
the vehicle's overall fuel economy during nor-
mal driving conditions. Push the “ECO”
switch in the center stack of the instrument
panel to activate or disable ECO mode. A
light on the switch indicates when ECO mode
is disabled (for regular models) or enabled
(for SRT models).When the Fuel Economy (ECO) Mode is en-
gaged, the vehicle control systems will
change the following:
• The transmission will upshift sooner and
downshift later.
• The overall driving performance will be
more conservative.
• Vehicles with Quadra-Lift air suspension
will operate in "Aero" mode over a broader
speed range. Refer to the section on
Quadra-Lift for further information.
• In SRT models, the transmission will
launch (from a stop) in second gear, and
the torque converter clutch may engage at
lower engine speeds and remain on longer.
• Some ECO mode functions may be tempo-
rarily inhibited based on temperature and
other factors.
Active Noise Cancellation — If Equipped
Your vehicle is equipped with an Active Noise
Cancellation System. This system uses four
microphones embedded in the headliner to
detect undesirable exhaust noise, which
sometimes occurs when operating in specific
driving conditions such as ECO and Tow
ECO Switch
STARTING AND OPERATING
156

CYBERSECURITY
Your vehicle may be a connected vehicle and
may be equipped with both wired and wire-
less networks. These networks allow your
vehicle to send and receive information. This
information allows systems and features in
your vehicle to function properly.
Your vehicle may be equipped with certain
security features to reduce the risk of unau-
thorized and unlawful access to vehicle sys-
tems and wireless communications. Vehicle
software technology continues to evolve over
time and FCA, working with its suppliers,
evaluates and takes appropriate steps as
needed. Similar to a computer or other de-
vices, your vehicle may require software up-
dates to improve the usability and perfor-
mance of your systems or to reduce the
potential risk of unauthorized and unlawful
access to your vehicle systems.
The risk of unauthorized and unlawful access
to your vehicle systems may still exist, even if
the most recent version of vehicle software
(such as Uconnect software) is installed.
WARNING!
• It is not possible to know or to predict all
of the possible outcomes if your vehi-
cle’s systems are breached. It may be
possible that vehicle systems, including
safety related systems, could be im-
paired or a loss of vehicle control could
occur that may result in an accident
involving serious injury or death.
• ONLY insert media (e.g., USB, SD card,
or CD) into your vehicle if it came from a
trusted source. Media of unknown origin
could possibly contain malicious soft-
ware, and if installed in your vehicle, it
may increase the possibility for vehicle
systems to be breached.
• As always, if you experience unusual
vehicle behavior, take your vehicle to
your nearest authorized dealer
immediately.NOTE:
• FCA or your dealer may contact you directly
regarding software updates.
• To help further improve vehicle security
and minimize the potential risk of a secu-
rity breach, vehicle owners should:
– Only connect and use trusted media
devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired communi-
cations cannot be assured. Third parties may
unlawfully intercept information and private
communications without your consent. For
further information, refer to “Onboard Diag-
nostic System (OBD II) Cybersecurity” in
“Getting To Know Your Instrument Panel” in
your Owner’s Manual.
MULTIMEDIA
300

WARNING!
ALWAYS drive safely with your hands on
the wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
• To access the Radio mode, press the “Ra-
dio” button on the touchscreen.
Selecting Radio Stations
• Press the desired radio band (AM, FM or
DAB) button on the touchscreen.
Seek Up/Seek Down
• Press the Seek up or down arrow buttons on
the touchscreen for less than two seconds
to seek through radio stations.
• Press and hold either arrow button on the
touchscreen for more than two seconds to
bypass stations without stopping. The radio
will stop at the next listenable station once
the arrow button on the touchscreen is
released.Direct Tune
• Tune directly to a radio station by pressing
the “Tune” button on the screen, and en-
tering the desired station number.
Store Radio Presets Manually
Your radio can store 36 total preset stations,
12 presets per band (AM, FM and DAB). They
are shown at the top of your radio screen. To
see the 12 preset stations per band, press the
arrow button on the touchscreen at the top
right of the screen to toggle between the two
sets of six presets.
To store a radio preset manually, follow the
steps below:
1. Tune to the desired station.
2. Press and hold the desired numbered but-
ton on the touchscreen for more than two
seconds or until you hear a confirmation
beep.
Android Auto — If Equipped
NOTE:
Feature availability depends on your carrier
and mobile phone manufacturer. Some
Android Auto features may or may not be
available in every region and/or language.
Android Auto is a feature of your Uconnect
system, and your Android 5.0 Lollipop, or
higher, powered smartphone with a data
plan, that allows you to project your smart-
phone and a number of its apps onto the
touchscreen radio display. Android Auto au-
tomatically brings you useful information,
and organizes it into simple cards that appear
just when they are needed. Android Auto can
be used with Google's best-in-class speech
technology, the steering wheel controls, the
knobs and buttons on your radio faceplate,
and the radio display’s touchscreen to control
many of your apps. To use Android Auto
follow the following steps:
1. Download the Android Auto app from the
Google Play store on your Android-
powered smartphone.
MULTIMEDIA
304

2. Connect your Android-powered smart-
phone to one of the media USB ports in
your vehicle. If you have not downloaded
the Android Auto app to your smartphone
before plugging in the device for the first
time, the app begins to download.
NOTE:
Be sure to use the factory-provided USB
cable that came with your phone, as af-
termarket cables may not work.
Your phone may ask you to approve the
use of the Android Auto app before use.3. Once the device is connected and recog-
nized, Android Auto should automatically
launch, but you can also launch it by
touching the Android Auto icon on the
touchscreen, located under Apps.
Once Android Auto is up and running on your
Uconnect system, the following features can
be utilized using your smartphone’s data
plan:
• Google Maps for navigation
• Google Play Music, Spotify, iHeart Radio,
etc. for music
• Hands-free Calling, and Texting for commu-
nication
• Hundreds of compatible apps, and many
more!
NOTE:
To use Android Auto, make sure you are in an
area with cellular coverage. Android Auto
may use cellular data and your cellular cov-
erage is shown in the upper right corner of the
radio screen. Once Android Auto has made a
connection through USB, Android Auto will
also connect via Bluetooth.NOTE:
Requires compatible smartphone running
Android 5.0 Lollipop or higher and download
app on Google Play. Android, Android Auto
and Google Play are trademarks of Google
Inc.
Apple CarPlay Integration — If Equipped
NOTE:
Feature availability depends on your carrier
and mobile phone manufacturer. Some Apple
CarPlay features may or may not be available
in every region and/or language.
Android Auto
Google Maps Data And Cellular Coverage
305