2019 INFINITI QX50 navigation update

INFINITI CONSUMER AFFAIRS
DEPARTMENT
For assistance or inquiries about the
INFINITI warranty, service or general ques-
tions, contact the INFINITI Consumer Af-
fairs Department at:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
INFINITI NAVIGATION SYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquiries about the
INFINITI InTouchTMwith Navigation sys-
tem, or to order updated map data, contact
the INFINITI NAVIGATION SYSTEM HELP-
DESK at:
. ADDRESS: P.O. Box 1588 Orem, UT
84059-992
. E-MAIL: [email protected]
For U.S. customers
WEB SITE: www.InfinitiNavigation.com
PHONES: 1-888-362-8837
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
For Canadian customers
WEB SITE: www.infiniti.ca.
PHONES: 1-800-361-4792
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
INFINITI INTOUCHTMSYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquires about INFINITI
InTouchTMsystem, contact INFINITI Owner
Services helpdesk at:
. PHONES: 1-855-444-7244
. E-MAIL: infinitiownerservices@infiniti.
com
For U.S. customers
WEB SITE: www.infinitiusa.com/intouch/
support
For Canadian customers
WEB SITE:
English: www.infiniti.ca/infinitiintouch
French: www.infiniti.ca/infinitiintouch/fr

6. INFINITI InTouchTMApps
in the “ON” position.
. The [Auto Start Setting] function may
not be available for some applications.
THE MAJOR APPS AVAILABLE
FOR USE IN THIS SYSTEM
The major Apps available for use in INFINITI
InTouchTMare as follows.
Note that the applications are subject to be
updated and changed without notice.
Available items may vary depending on the
models and the specifications.
APPS Descriptions
[Quick Guide] You can see how to connect Bluetooth® device, make a call and set the
clock.
[Driving Performance] Vehicle performance such as Fuel Flow, Accel etc. can be checked intuitively.
[Maintenance Note] You can check maintenance items inside the vehicle at your conve- nience.
[Compass]
(models with navigation
system) In addition to the current traveling direction of the vehicle, the direction
of the destination is also shown.
Accurate information cannot be provided if GPS position information
cannot be obtained.
[Clock] The clock shows the current time in various kinds of skins.
WARNING
.Use the information from the Driving
Performance strictly as a reference to
make your driving more comfortable.
The readings are not meant to pre-
vent accidents caused by reckless
driving or poor driving conditions
(due to weather, road condition,
etc.). Always obey all traffic regula-
tions and posted speed limits.
. Operating the Driving Performance
while driving can lead to a crash
resulting in serious injuries or death.
Always park the vehicle in a safe place before operating the display screen.
. Look at the display screen only briefly
while driving. Keep your eyes on the
road. Inattentive driving may lead to
a crash resulting in serious injuries or
death.
6-4

9. Navigation (if so equipped)
Step 1 Step 2 Setting itemAction
[Journey Planner] Sets a route plan downloaded from the INFINITI Owner’s Portal Website.
“Using Journey Planner” (page 9-22)
[Connect to Voice Menu] Connects to the INFINITI InTouchTMServices Interactive Voice Menu.
[My schedule] Allows accessing to your personal online Google Calendar
TMvia the navigation system
and displaying the calendar or read out the schedule.
[Mobile Info. Service] Delivers information such as the latest news headlines, stock quotes and sports scores set in the INFINITI InTouch
TMServices website to be displayed on your navigation
screen or be read out.
[Sync All Feeds] Updates information list by connecting to the INFINITI InTouch
TMServices Data
Center.
INFO:
. If the route is already set, the selected
location becomes a waypoint.
. After setting a destination, the location
of the destination can be adjusted and
the location can be stored in the Address
Book, etc.
“Procedures after setting route”
(page 9-27)
. The destination can be deleted.
“Canceling Route” (page 9-34)
FINDING ADDRESS
Searches for a destination by address.
1. Push

INFO:
.Touch [Update List] to update the listinformation.
.Touch [Details] to preview the routeon the upper display.
.Touchto display facility informa-
tion.
4. The selected route plan is displayed. Touch [Start] after confirming the loca-
tion of the displayed destination.
INFO:
. Journey Planner is an INFINITI In-
Touch
TMServices feature. Subscription
is required to use the INFINITI In-
Touch
TMServices.
. Journey Planner cannot be used if [De-
cline] is touched on the Start-up Screen.
. Refer to the INFINITI Owner’s Portal
Website for how to set the destination
using Journey Planner.
SEARCHING FROM HISTORY
A previous destination can be set as the
destination.
Up to 100 previous destinations will be
automatically stored. If the number of pre-
vious destinations exceeds 100, the oldest
one will be replaced by the newest one.
1. Push

INFO:
Select [Update List] to update the list
information.
4. The selected destination is displayed. Touch [Start] to start route guidance.
INFO:
Refer to the INFINITI Owner’s Portal Web-
site for the destination setting using Google
send to car.
Using Destination Send to Car
Destination Send-to-Vehicle enables you to
search for destinations from a point of
interest (POI) database accessed within the
INFINITI InTouch
TMServices website.
1. Push

9. Navigation (if so equipped)
MAP DATA
How to handle the Map SD card
An SD card that includes the map data is
inserted. When handling the Map SD card,
please be careful and adhere to the follow-
ing instructions:. An SD card is inserted in the slot. This is
the SDHC card that is exclusively used
for this device. This card includes the
map data. The SDHC card is necessary to
operate the device. Do not remove this
card except when updating the map data
is required.
. Never analyze, modify, delete or format
the map data. Doing so may cause an
improper operation of the device.
. The SDHC card that is exclusively used
for this device does not work properly if
it is inserted in another device.
. The map data cannot be used even if it is
copied to another SDHC card.
. Do not remove the SDHC card contain-
ing map data from the system. Using the
system with the SDHC card containing
map data removed will prevent some
functions from operating.
NOTE:
Do not remove the SD card containing map
data that is inserted in the slot. When this
SD card containing map data is removed the
navigation system will not operate. If the
SD card containing map data is accidentally
removed, after reinserting the SD card
containing map data into the slot, place
the ignition switch in the “OFF” position
and then place it back in the “ON” position
again.
How to order map data updates
To order updated map data, contact the
INFINITI NAVIGATION SYSTEM HELP-
DESK. See the contact information on the
inside front cover of this manual.
About map icons
The marks of companies displayed by this
product to indicate business locations are
the marks of their respective owners. The
use of such marks in this product does not
imply any sponsorship, approval, or endor-
sement by such companies of this product.
About map data
1. This map data has been prepared by CLARION CO., LTD. (CLARION), under
license from HERE has processed and
digitized data based on the digital road
map data of HERE. Due to the produc-
tion timing of the map data, some new
roads may not be included in this map
data or some of the names or roads may
be different from those at the time you
use this map data.
2. Traffic control and regulation data used in this map data may be different from
those at the time you use this map data
due to the data production timing. When
driving your vehicle, follow the actual
traffic control signs and notices on the
roads.
3. Reproducing or copying this map soft- ware is strictly prohibited by law.
Published by Clarion Co., Ltd. Manufactured
by ZENRIN CO., LTD.
© 2018 HERE. All Rights Reserved.
© ZENRIN CO., LTD. 2018. All rights
reserved.
9-66

11. Troubleshooting guide
CUSTOMER ASSISTANCE
For assistance or inquiries about the
INFINITI Navigation System, or to order
updated map data, contact the INFINITI
NAVIGATION SYSTEM HELPDESK. See
the contact information on the inside front
cover of this manual.
11-2

11. Troubleshooting guide
VEHICLE ICON
SymptomPossible cause Possible solution
Names of roads and locations differ
between Plan View and Birdview™. This is because the quantity of the displayed information is
reduced so that the screen does not become too cluttered.
There is also a chance that names of the roads or locations
may be displayed multiple times, and the names appearing
on the screen may be different because of a processing
procedure. This is not a malfunction.
The vehicle icon is not displayed in the
correct position. The vehicle was transported after the ignition switch was
pushed off, for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road
where GPS signals can be received.
The position and direction of the vehicle icon may be
incorrect depending on the driving environments and the
levels of positioning accuracy of the navigation system. This is not a malfunction. Drive the vehicle for
a period of time to automatically correct the
position and direction of the vehicle icon.
“Current vehicle location” (page 9-59)
When the vehicle is traveling on a new
road, the vehicle icon is located on
another road nearby. Because the new road is not stored in the map data, the
system automatically places the vehicle icon on the nearest
road available. Updated road information will be included in
the next version of the map data.
The screen does not switch to the night
screen even after turning on the head-
lights. The daytime screen was set the last time the headlights
were turned on.
Set the screen to the night screen mode using
<
>
when turning on the headlights.“Screen settings” (page 2-17)
The map does not scroll even when the
vehicle is moving. The current location map screen is not displayed. Push