INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact
our (INFINITI’s) Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
•Your name, address, and telephone number
•Vehicle identification number (on dash
panel)
•Date of purchase
•Current odometer reading
•Your INFINITI retailer’s name
•Your comments or questions
OR
You can write to INFINITI with the informa-
tion on the left at:
For U.S. customers
INFINITI Division Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa. comFor Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.center@nissancanada. com
If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customers) or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI ve-
hicle.
If the battery cable is disconnected, the clock
will need to be re-adjusted to the correct
time.
ADJUSTING TIME
Set the time using the INFINITI controller and
the [Settings] menu available in the central
display (see your INFINITI InTouch Owner's
Manual).
NOTE
On vehicles fitted with a navigation system,
the clock is automatically updated via GPS.
The initial clock setting may be incorrect.
In the center console (LHD)
Rear console
The power outlet is used for powering elec-
trical accessories such as a cellular telephone.
An emergency cut-off ensures that the on-
board voltage does not drop too low. If the
on board voltage is too low, the power to the
sockets is automatically cut. This ensures that
there is sufficient power to start the engine.
CAUTION
•The outlet and plug may be hot during or
immediately after use.
•Only certain power outlets are designed
for use with a cigarette lighter unit. Do
not use any other power outlet for an
accessory lighter. It is recommended you
visit an INFINITI retailer for additional
information.
•Do not use with accessories that exceed
a 12 volt, 180W (15A) power draw. Do
not use double adapters or more than
one electrical accessory.
•Use this power outlet with the engine
running to avoid discharging the vehicle
battery.
•Avoid using when the air conditioner,
headlights or rear window defogger is on.
NSD659NIC2690
NIC2683
CLOCK POWER OUTLET
Instruments and controls2-79
1Locks the vehicle.
2Unlocks the vehicle.
3Panic button.
WARNING
•Radio waves could adversely affect
electric medical equipment. Those who
use a pacemaker should contact the
electric medical equipment manufac-
turer for the possible influences before
use.
•The Intelligent Key transmits radio
waves when the buttons are pushed.
The FAA advises that the radio waves
may affect aircraft navigation and com-
munication systems. Do not operate the
Intelligent Key while on an airplane.
Make sure that the buttons are not op-
erated unintentionally when the unit is
stored for a flight.
The Intelligent Key system can operate all the
door locks using the remote control function
or touching the request switch on the vehicle
without taking the key out from a pocket or
purse. The operating environment and/or
conditions may affect the Intelligent Key sys-
tem operation.
Be sure to read the following before using the
Intelligent Key system.
CAUTION
•Be sure to carry the Intelligent Key with
you when operating the vehicle.
•Never leave the Intelligent Key in the
vehicle when you leave the vehicle.
The Intelligent Key is always communicating
with the vehicle as it receives radio waves.
The Intelligent Key system transmits weakradio waves. Environmental conditions may
interfere with the operation of the Intelligent
Key system under the following operating
conditions:
•When operating near a location where
strong radio waves are transmitted, such
as a TV tower, power station and broad-
casting station.
•When in possession of wireless equip-
ment, such as a cellular telephone, trans-
ceiver or a CB radio.
•When the Intelligent Key is in contact with
or covered by metallic materials.
•When any type of radio wave remote con-
trol is used nearby.
•When the Intelligent Key is placed near an
electric appliance such as a personal com-
puter.
•When the vehicle is parked near a parking
meter.
In such cases, correct the operating condi-
tions before using the Intelligent Key function
or use the mechanical key.
Although the life of the battery varies de-
pending on the operating conditions, the bat-
tery's life is approximately two years. If the
battery is discharged, replace it with a new
one.
NPA1493
INFINITI INTELLIGENT KEY SYSTEM
3-8Pre-driving checks and adjustments
4 Display screen, heater and air
conditioner, and audio system
INFINITI InTouch Owner's Manual...........4-2
Safety precautions.....................4-2
RearView monitor (if so equipped)...........4-3
RearView Monitor system operation........4-4
How to read the displayed lines...........4-4
Difference between predicted and actual
distances.........................4-5
How to park with predicted course lines.....4-6
Adjusting the screen..................4-8
RearView Monitor setting..............4-9
RearView Monitor system limitations.......4-9
System maintenance.................4-11
Around View® Monitor (if so equipped).......4-11
Around View® Monitor system operation. . . .4-12
Difference between predicted and actual
distances........................4-15
How to park with predicted course lines.....4-17
How to switch the display.............4-19
Adjusting the screen.................4-19
Around View® Monitor setting..........4-20Around View® Monitor system limitations . . .4-20
System maintenance.................4-22
Sonar function settings (if so equipped).....4-23
Moving Object Detection (if so equipped).....4-24
MOD system operation...............4-25
MOD setting......................4-26
MOD system limitations...............4-26
MOD malfunction...................4-27
System maintenance.................4-27
Ventilators.........................4-28
Center ventilators...................4-28
Side ventilators....................4-28
Rear ventilators (if equipped)............4-28
Heater and air conditioner...............4-29
Air conditioning system...............4-30
Automatic climate control (2–zone)........4-34
Servicing air conditioner..............
.4-38
Antenna...........................4-39
Car phone or CB radio..................4-39
Refer to the INFINITI InTouch Owner’s
Manual, that includes the following informa-
tion:
•Center multi-function control panel and
steering wheel switch
•Audio system
•Bluetooth® Hands-Free Phone system
•INFINITI InTouch Apps
•INFINITI InTouch™ Services (if equipped)
•Sirius XM Travel Link
•Sirius XM Travel
•Navigation system (where fitted)
•Voice recognition
•Information and settings viewable on
INFINITI InTouch
WARNING
•Do not adjust the heater and air condi-
tioner controls or audio controls while
driving so that full attention may be
given to vehicle operation.
•Do not use this system if you notice any
abnormality, such as a frozen screen or
lack of sound. Continued use of the sys-
tem may result in accident, fire or elec-
tric shock.
•If you noticed any foreign objects enter-
ing the system hardware, spilled liquid
on the system, or noticed smoke or
fumes coming out from the system, or
any other unusual operation is ob-
served, stop using the system immedi-
ately. It is recommended that you con-
tact the nearest INFINITI retailer.
Ignoring such conditions may lead to an
accident, fire or electric shock.
•Do not disassemble or modify this sys-
tem. If you do, it may lead to an accident,
fire, or electric shock.
•Park the vehicle in a safe location and
apply the parking brake to view the im-
ages on the front center display screen.
CAUTION
•Do not use the system when the engine
is not running for extended periods of
time to prevent battery discharge.
•Do not attempt to operate the system in
extreme temperature conditions [below
−4°F (−20°C) and above 158°F (70°C)].
Operating this system under these condi-
tions may result in system malfunctions.
INFINITI INTOUCH OWNER'S
MANUALSAFETY PRECAUTIONS
4-2Display screen, heater and air conditioner, and audio system
In addition to the roof mounted antenna
(where fitted) there is an antenna pattern is
printed inside the rear window.
CAUTION
•Do not place metalised film near the rear
window glass or attach any metal parts
to it. This may cause poor reception or
noise.
•When cleaning the inside of the rear
window, be careful not to scratch or
damage the rear window antenna.
Lightly wipe along the antenna with a
dampened soft cloth.When installing large capacity wireless
equipment or a car phone in your vehicle, be
sure to observe the following cautions, oth-
erwise the new equipment adversely affect
the electronic control modules and electronic
control system harness.
WARNING
•A cellular phone should not be used for
any purpose while driving so full atten-
tion may be given to vehicle operation.
Some jurisdictions prohibit the use of
cellular phones while driving.
•If you must make a call while your vehicle
is in motion, the hands-free cellular
phone operational mode (if so equipped)
is highly recommended. Exercise ex-
treme caution at all times so full atten-
tion may be given to vehicle operation.
•If a conversation in a moving vehicle re-
quires you to take notes, pull off the
road to a safe location and stop your
vehicle before doing so.
CAUTION
•Keep the antenna as far as possible
away from the electronic control mod-
ules.
•Also keep the antenna wire more than 8
inches (20 cm) away from the electronic
control system harness. Do not route
the antenna wire next to any harness.
•Adjust the antenna standing-wave ratio
as recommended by the manufacturer.
•Connect the ground wire from the CB
radio chassis to the body.
•For details it is recommended you visit
an INFINITI retailer.
ANTENNA CAR PHONE OR CB RADIO
Display screen, heater and air conditioner, and audio system4-39
tire pressure warning light flashing for ap-
proximately one minute and then remaining
lit. When the fault has been rectified, the tire
pressure warning light goes out after you
have driven for a few minutes.
The tire pressure values indicated by the ve-
hicle information display may differ from
those measured at a filling station using a
pressure gauge. The tire pressures shown by
the vehicle information display are those
measured at sea level. At high altitudes, the
tire pressure values indicated by a pressure
gauge are higher than those shown by the
vehicle information display. In this case, do
not reduce the tire pressures.
The operation of the tire pressure monitor
can be affected by interference from radio
transmitting equipment (e.g. radio head
phones, two-way radios) that may be being
operated in or near the vehicle.Checking the tire pressure
electronically
1. Make sure that the ignition switch is in the
ON position.
2. Press the
orbutton on the
steering wheel to select the [Serv.] menu.
3. Press the
orbutton to select
[Tire Pressure].
4. Press
The current tire pressure for each wheel
will be displayed in the vehicle information
display.If the vehicle was parked for longer than
20 minutes, the [Tire pressures will be dis-
played after driving a few minutes] message
is shown.
After a teach-in period, the tire pressure moni-
tor automatically detects new wheels or new
sensors. If a clear allocation of tire pressure to
individual wheels is not possible, the Tire pres-
sure monitor active message is shown instead
of the tire pressure display. The tire pressures
are already being monitored.
Ifa replacement wheel is fitted, for a few
minutes the system may continue to show the
tire pressure of the wheel that has been re-
moved. If this occurs, note that the value dis-
played for the position where the replacement
wheel is fitted is not the same as the current
tire pressure of the replacement wheel.
NSD660
5-6Starting and driving
START3
The engine starter activates and the engine
will start. As soon as the engine has started,
release the key immediately. It will return to
the ON position.
NOTE
For vehicles fitted with Idle Stop/Start Sys-
tem:
When the engine is automatically stopped
by the Idle Stop/Start System the ignition
switch can still be operated as usual.
At the end of a journey turn the ignition OFF
to avoid a discharged battery. The Idle
Stop/Start System does not automatically
turn ignition off.
Vehicles with Intelligent Key are equipped with
keys featuring an integrated Intelligent Key
function and in some cases a detachable push-
button ignition switch (Start/Stop button).
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the ve-
hicle. This occurs, for example, when starting
the engine.
When you insert the push-button ignition
switch into the ignition lock, the system needs
approximately two seconds recognition time.
You can then use the push-button ignition
switch.
WARNING
Do not operate the push-button ignition
switch while driving the vehicle except in
an emergency. (The engine will stop when
the ignition switch is pressed 3 consecutive
times in quick succession or the ignition
switch is pushed and held for more than 2
seconds.) If the engine stops while the ve-
hicle is being driven, this could lead to a
crash and serious injury.
Before operating the push-button ignition
switch:
•Select P (Park).Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. Prerequisite
for this is that:
•You do not depress the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
key:
•The push-button ignition switch must be
inserted in the ignition lock.
•The key must be in the vehicle.
•The vehicle must not be locked with the
key or Intelligent Key (see "Keys").
Do not keep the Intelligent Key:
•With electronic devices, for example a mo-
bile phone or another key.
•With metallic objects, for example coins or
metal film.
•Inside metallic objects, for example a metal
case.
This can affect the functionality of the Intel-
ligent Key.
PUSH-BUTTON IGNITION SWITCH
(IF EQUIPPED)
5-14Starting and driving