How to Disconnect Portable Charger .........................H41
Charging Connector Manual Release ..........................H42
Precautions When Using the Portable Charger ........H42
EV Charging Troubleshooting
- Steps to Consider ...............................................H43
How to Start the Vehicle ......................................H44
How to Stop the Vehicle.......................................H44
Virtual Engine Sound System ..............................H45
Distance to Empty .................................................H45
When destination is not set ...........................................H46
Navigation - When a Destination is Set .....................H46
Tips for Improving Range When Using the
Climate Control System ........................................H46
Tips for Improving Range While Driving ............H47
Power/Charge Gauge............................................H47
State of Charge (SOC) Gauge for
High Voltage Battery ...........................................H47
Warning and Indicator Lights .............................H48
Ready Indicator ................................................................H48
Service Warning Light .....................................................H48
Power Down Warning Light ...........................................H49
Charging Indicator Light..................................................H49
High Voltage Battery Level Warning Light .................H49
Regenerative Brake Warning Light ..............................H49
LCD Display Messages ..........................................H50
Shift to P to charge .........................................................H50
Remaining Time .................................................................H50
Unplug vehicle to start ....................................................H50
Charging Door Open ........................................................H51Charging Stopped. Check the AC/DC charger ...........H51
Charging Stopped. Check the cable connection .......H52
Check regenerative brakes/
Stop vehicle and check regenerative brakes ............H52 Low Battery........................................................................\
H52
Charge immediately. Power limited ..............................H53
Low outside temperature may limit power output.
Charge EV battery/Low EV battery temperature.
Power limited .....................................................................H53\
EV Battery Overheated! Stop vehicle..........................H54
Power limited .....................................................................H54\
Stop vehicle and check power supply .........................H55
Check Virtual Engine Sound System............................H55
Check electric vehicle system .......................................H55
Energy Flow ..........................................................H56
Vehicle Stop........................................................................\
H56
EV Propulsion ....................................................................H56
Regeneration ......................................................................H5\
6
Aux. Battery Saver+ .............................................H57
Mode ........................................................................\
............H57
System Setting...................................................................H58
LCD Message .....................................................................H58\
Utility Mode ............................................................H59
System Setting and Activation ......................................H59
System Deactivation .........................................................H59
If an Accident Occurs ...........................................H60
Additional Precautions..........................................H62
Service Interlock Connector ................................H62
Service Plug ...........................................................H62
H14
Charging Information
Level 2 AC Charging :
You can charge your vehicle using a
240-volt AC electrical EV charger in
your home or at a public Level 2
charging station.
DC Fast Charging :
You can charge your vehicle using
a DC fast charger with a compati-
ble charge cable at a public EV
charging station. Make sure that
the station has a compatible con-
nector for your vehicle.
Note that prolonged and continu-
ous use of DC fast charging may
reduce the long term life of the EV
battery. Usage of a DC fast charg-
er should be minimized when pos-
sible in order to help prolong the
life of the EV battery.
Level 1 AC Charging :
The Electric vehicle can be
charged by using household elec-
tricity. The electrical outlet in your
home must comply with regulations
and can safely accommodate the
Voltage / Current (Amps) / Power
(Watts) ratings specified on the
portable charge.
Charging Time Information
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Level 2 AC ChargingTakes approx. 9 hours 35 minutes at room tem-
perature when charged to 100%.
DC Fast
Charging
100 kW charger
Takes about 54 minutes at room temperature
when charged to 80%.
Can be charged to 100%.
50 kW charger
Takes about 75 minutes at room temperature
when charged to 80%.
Can be charged to 100%.
Level 1 AC ChargingTakes approx. 59 hours at room temperature
when charged to 100% (voltage at 120V).
Information
Depending on the condition and durability of the high voltage battery, charger
specifications, and ambient temperature, the time required for charging the
high voltage battery may vary.
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H18
Charging Connector
AUTO / LOCK Mode
You can change the setting that locks
the charging connector to the charg-
ing port on the vehicle. Change the
mode using the Charging AUTO /
LOCK button located on the left of
the driver side dash panel.
Press the button to change
between AUTO mode and LOCK
mode.
Information
The charging port is locked when
using a DC fast charger while charg-
ing. After charging is complete, the
charging port is unlocked.
When the Charging Connectoris Locked
LOCK mode (button indicator off) :
The connector locks when the
charging connector is plugged into
the charging port. The connector is
locked until all doors are unlocked
by the driver. This mode can be
used to prevent charging cable
theft.
- If the charge connector is not dis-connected within 15 seconds
after unlocking all doors, the con-
nector will be automatically
locked again.
- The charge connector will auto- matically relock when all the
doors of the vehicle are locked. AUTO mode (button indicator on) :
The connector locks when charg-
ing starts. The connector unlocks
when charging is complete. This
mode can be used when charging
in a public charging station.
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LOCKAUTO
Before chargingOX
While chargingOO
Finished chargingOX
H19
Scheduled Charging
You can set-up a charging sched-ule for your vehicle using the Audio
or Navigation screen or BlueLink
application.
Refer to the Multimedia manual or
the BlueLink manual for detailed
information about setting sched-
uled charging.
Scheduled charging can only be done when using a Level 2 AC
charging station or the Level 1 AC
charger with the Hyundai-supplied
charging power cord. When scheduled charging has
been set and the charging cable is
connected, the indicator lamp
blinks green (1) for 3 minutes, indi-
cating that scheduled charging is
enabled.
If immediate charging is required, use the audio/infotainment screen
menus to deactivate the scheduled
charge setting, or press the sched-
uled charging deactivation button
(2) for 3 seconds.
OOSEVQ018070N
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H20
Charging Precautions
Actual charger image and charg-
ing method may vary in accor-
dance with the charger manufac-
turer.
Electromagnetic waves that
are generated from the charg-
er can seriously impact med-
ical electric devices such as
an implantable cardiac pace-
maker.
When using medical electric
devices such as an implantable
cardiac pacemaker, make sure
to ask the medical team and
manufacturer whether charg-
ing your electric vehicle will
impact the operation of the
medical electric devices such
as an implantable cardiac
pacemaker.
Inspect the charging cable
connector for any signs of
water or excess dust or dirt.
Connecting the cable when
there is water or dirt on the
connector may initiate a short
circuit and cause a fire or
electric shock.
WARNING
Use caution not to touch the
charging connector or the
charging port when connect-
ing the cable from the charger
to the charging port on the
vehicle.
Comply with the following in
order to prevent electrical
shock when charging:
- Use caution when connect-
ing the charger to the charg-
ing port when it is raining or
snowing.
- Use caution when there are adverse weather conditions
such as lightning.
- Use caution when the charg- ing connector or the charg-
ing plug is wet.
WARNING
OAEEQ016023
■ DC Charger
OLFP0Q4057N
■ AC Charger
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H21
Immediately stop charging
when you find abnormal
symptoms (odor, smoke).
Replace the charging cable if
the cable coating is damaged
to prevent electrical shock.
When connecting or removing
the charging cable, make sure
to hold the charging connec-
tor handle and charging plug.
If you pull the cable itself
(without using the handle), the
internal wires may disconnect
or get damaged. This may lead
to electric shock or fire.
WARNING
Always keep the charging con-
nector and charging plug in
clean and dry condition. Be
sure to keep the charging
cable in a condition where
there is no water or moisture.
Make sure to use the designat-
ed charger for charging the
electric vehicle. Using any
other charger may cause fail-
ure.
Before charging the battery,
turn the vehicle OFF.
When the vehicle is switched
OFF while charging, the cool-
ing fan inside the motor com-
partment may automatically
operate. Do not touch the cool-
ing fan while charging.
Be careful not to drop the
charging connector. The
charging connector can be
damaged.
CAUTION
H26
How to Disconnect AC Charger
1. Confirm that charging hasstopped on the EV charging sta-
tion display screen. 2. Hold the charging connector han-
dle and pull it while pressing the
release button (1).
Information
To prevent charging cable theft, the
charging connector cannot be discon-
nected from the charging port when
the doors are locked. Unlock all doors
to disconnect the charging connector
from the charging port.
However, if the vehicle is in the charg-
ing connector AUTO mode, the charg-
ing connector automatically unlocks
from the charging port when charging
is completed.
For more details, refer to "Charging
Connector AUTO/LOCK Mode" in
this chapter.
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OOSEVQ018012
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OLFP0Q4057N
■ AC Charger
H32
Level 1 AC Charging (120V)
(1) Power cord and plug
(2) Controller and LED display
(3) Charging Cable and Connector
A portable charger that is used for
Level 1 charging on a standard wall
outlet is stored in the vehicle rear
cargo area.
Level 1 charging can be used when
Level 2 AC charging or Level 3 DC
fast charging is not available.
How to set the charging rate ofthe portable charger
Charging an electric vehicle at home
can stress the household electrical
system more than a typical house-
hold appliance. Most modern resi-
dential electrical circuits are rated at
15 or 20 amps. The EV portable
charger is rated to supply a 12A con-
tinuous load. To avoid tripping a fuse
or breaker in the household, the
portable charger charging rate can
be reduced. Follow the steps below
to set the charging rate of the
portable charger. 1. Check the current output of the
electrical outlet prior to connecting
the portable charger in order to
determine the permissible charg-
ing rate.
2. Connect the plug to a household electric outlet.
3. Check the LED display on the portable charger controller. The
indicator "H", "M" or "L" will be dis-
played.
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OAEEQ016042
OAEE046506N
■
Portable Charger
Electric OutletPlug