2019 Hyundai Ioniq Electric tow

What to do in an emergency
6
Hazard Warning Flasher .......................................6-2
In Case of an Emergency While Driving.............6-2
If the Vehicle Stalls While Driving .................................6-2
If the Vehicle Stalls at a Crossroad or Crossing .......6-2
If you Have a Flat Tire While Driving ..........................6-3
If the Vehicle Will Not Start .................................6-3
Confirm the EV Battery Is Not Low on the Charge
Gauge ........................................................................\
...........6-3
Jump Starting (12V Battery) ................................6-4
If the Vehicle Overheats .......................................6-6
Tire Pressure Monitoring System (TPMS).........6-8
Check Tire Pressure .........................................................6-8
Tire Pressure Monitoring System .................................6-9
Low Tire Pressure Telltale ............................................6-10
Low Tire Pressure LCD Display with
Position Indicator ............................................................6-10
TPMS Malfunction Indicator ........................................6-11
Changing a Tire with TPMS..........................................6-12
If you Have a Flat Tire........................................6-14
With Tire Mobility Kit (TMK) ........................................6-14
Towing ...................................................................6-21
Towing service .................................................................6-21
Removable Towing Hook ...............................................6-22
Emergency Towing..........................................................6-23

6-4
What to do in an emergency
Jump starting can be dangerous if
done incorrectly. Follow the jump
starting procedure in this section to
avoid serious injury or damage to
your vehicle. If in doubt about how to
properly jump start your vehicle, we
strongly recommend that you have a
service technician or towing service
do it for you.
J J U
U M
M P
P
S
S T
T A
A R
RT
TI
IN
N G
G
(
( 1
1 2
2V
V
B
B A
A T
TT
TE
ER
R Y
Y )
)
To prevent SERIOUS INJURY or
DEATH to you or bystanders,
always follow these precautions
when working near or handling
the battery:
Always read and follow
instructions carefully
when handling a battery.Wear eye protection
designed to protect the
eyes from acid splashes.
Keep all flames, sparks,
or smoking materials
away from the battery.
(Continued)
WARNING
(Continued)Hydrogen is alwayspresent in battery cells,
is highly combustible,
and may explode if ignit-
ed.
Keep batteries out of
reach of children.
Batteries contain sulfu-
ric acid which is highly
corrosive. Do not allow
acid to contact your
eyes, skin or clothing.
If acid gets into your eyes, flush
your eyes with clean water for at
least 15 minutes and get imme-
diate medical attention. If acid
gets on your skin, thoroughly
wash the area. If you feel pain or
a burning sensation, get med-
ical attention immediately. (Continued)(Continued)
•When lifting a plastic-cased
battery, excessive pressure
on the case may cause battery
acid to leak. Lift with a battery
carrier or with your hands on
opposite corners.
Do not attempt to jump start
your vehicle if your battery is
frozen.
NEVER attempt to recharge
the battery when the vehicle's
battery cables are connected
to the battery.
The electrical ignition switch
works with high voltage.
NEVER touch these compo-
nents with the " " indicator
ON or when the POWER but-
ton is in the ON position.

6-7
What to do in an emergency
6
4. Check for coolant leaking from theradiator, hoses or under the vehi-
cle. (If the air conditioning had
been in use, it is normal for cold
water to be draining from it when
you stop.)
5. If coolant is leaking out, stop the vehicle immediately and call the
nearest authorized HYUNDAI
dealer for assistance. 6. If you cannot find the cause of the
overheating, wait until the radiator
temperature has returned to nor-
mal. Then, if coolant has been
lost, carefully add coolant to the
reservoir to bring the fluid level in
the reservoir up to the halfway
mark.
7. Proceed with caution, keeping alert for further signs of overheat-
ing. If overheating happens again,
call an authorized HYUNDAI deal-
er for assistance.
While the vehicle is
running, keep hands,
clothing and tools
away from the mov-
ing parts such as the
cooling fan to prevent
serious injury.
WARNING
Serious loss of coolant indi-
cates a leak in the cooling sys-
tem and should be checked as
soon as possible by an author-
ized HYUNDAI dealer.
CAUTION
Your vehicle is
equipped with a pres-
surized coolant
reserve tank. NEVER
remove the coolant
reserve tank cap or the radiator
drain plug while the radiator is
HOT. Hot coolant and steam
may blow out under pressure,
causing serious injury.
Turn the vehicle off and wait
until the vehicle cools down.
Use extreme care when remov-
ing the coolant reserve tank
cap. Wrap a towel or thick rag
around it, and turn it counter-
clockwise slowly to release
some of the pressure from the
system. Step back while the
pressure is released.
When you are sure all the pres-
sure has been released, contin-
ue turning the cap counter-
clockwise to remove it.
WARNING

6-12
What to do in an emergency
The TPMS Malfunction Indicator
may illuminate after blinking for
one minute if the vehicle is near
electric power supply cables or
radio transmitters such as police
stations, government and public
offices, broadcasting stations,
military installations, airports,
transmitting towers, etc.
Additionally, the TPMS Malfunction
Indicator may illuminate if snow
chains are used or electronic
devices such as computers, charg-
ers, remote starters, navigation,
etc. This may interfere with normal
operation of the TPMS.
Changing a Tire with TPMS
If you have a flat tire, the Low Tire
Pressure and LCD position indicator
will come on. Have the flat tire
repaired by an authorized HYUNDAI
dealer as soon as possible or
replace the flat tire with the spare
tire. Once the original tire equipped with
a tire pressure monitoring sensor is
reinflated to the recommended pres-
sure and reinstalled on the vehicle,
the Low Tire Pressure LCD position
indicator and TPMS Malfunction
Indicator will go off within a few min-
utes of driving.
If the indicators do not disappear
after a few minutes, please visit an
authorized HYUNDAI dealer.
Each wheel is equipped with a tire
pressure sensor mounted inside the
tire behind the valve stem. You must
use TPMS specific wheels. It is rec-
ommended that you always have
your tires serviced by an authorized
HYUNDAI dealer.
NOTICE
Never use a puncture-repairing
agent not approved by HYUNDAI
dealer to repair and/or inflate a
low pressure tire. Tire sealant
not approved by HYUNDAI deal-
er may damage the tire pressure
sensor.
CAUTION

6-20
What to do in an emergency
While driving, if you experience any
unusual vibration, ride disturbance or
noise, reduce your speed and drive
with caution until you can safely pull
off of the side of the road.
Call for road side service or towing.
When you use the Tire Mobility Kit,
the tire pressure sensors and wheel
may be damaged by sealant, have it
inspected at an authorized dealer. Checking the tire inflation pressure
1. After driving approximately 4~6miles (7~10km or about
10 minutes), stop at a safe location.
2. Connect the filling hose (2) of the compressor directly to the tire
valve.
3. Plug the compressor power cord into the vehicle power outlet.
4. Adjust the tire inflation pressure to the recommended tire inflation.
With the vehicle ON ( indica- tor ON) proceed as follows.
- To increase the inflation pressure:
Switch on the compressor, posi-
tion to "I". To check the current
inflation pressure setting, briefly
switch off the compressor.
- To reduce the inflation pressure:
Press the button (8) on the com-
pressor.
Information
The pressure gauge may show higher
than actual reading when the com-
pressor is running. To get an accurate
tire pressure, the compressor needs to
be turned off.
Information
When reinstalling the repaired or
replaced tire and wheel on the vehicle,
tighten the wheel lug nut to 11~13
kgf·m (79~94 lbf·ft).
i
i
OAEE066005
When you use the Tire Mobility
Kit including sealant not
approved by HYUNDAI, the tire
pressure sensors may be dam-
aged by sealant. The sealant on
the tire pressure sensor and
wheel should be removed when
you replace the tire with a new
one and inspect the tire pres-
sure sensors at an authorized
dealer.
CAUTION

6-21
What to do in an emergency
6
Towing service
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.It is acceptable to tow the vehicle
with the rear wheels on the ground
(without dollies) and the front wheels
off the ground. If any of the loaded
wheels or suspension components
are damaged or the vehicle is being
towed with the front wheels on the
ground, use a towing dolly under the
front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
T T
O
O W
W I
IN
N G
G

OAE066018 dolly
dolly
OAEE066016
OAE066019
Do not tow the vehicle with
the front wheels on the
ground as this may cause
damage to the vehicle.
Do not tow with sling-type
equipment. Use a wheel lift or
flatbed equipment.
CAUTION

6-22
What to do in an emergency
When towing your vehicle in an
emergency without wheel dollies:
1. While depressing the brake pedal shift to the N (Neutral) position
and turn the vehicle off. The
POWER button will be in the ACC
position.
2. Release the parking brake.
Failure to shift to N (Neutral) may
cause internal damage to the vehi-
cle.
Removable Towing Hook
1. Open the liftgate, and remove the towing hook from the tool case.
2. Remove the hole cover by press-ing the lower part of the cover on
the front or rear bumper.
3. Install the towing hook by turning it clockwise into the hole until it is
fully secured.
4. Remove the towing hook and install the cover after use.
NOTICE
If your vehicle is equipped with
a rollover sensor, place the
POWER button in the OFF or
ACC position when the vehicle
is being towed. The side impact
and curtain air bag may deploy
if the sensor detects the situa-
tion as a rollover.
WARNING
OAEE066010N
OAEE066011N
OAEE066013N
■Front
■Rear

6-23
What to do in an emergency
6
Emergency Towing
If towing is necessary, we recom-
mend you have it done by an author-
ized HYUNDAI dealer or a commer-
cial tow truck service.
If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the front (or rear) of the
vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.Always follow these emergency tow-
ing precautions:
While depressing the brake pedal
shift to the N (Neutral) position and
turn the vehicle off. The POWER
button will be in the ACC position.
Release the parking brake.
Depress the brake pedal with more force than normal since you will
have reduced braking perform-
ance.
More steering effort will be required because the power steer-
ing system will be disabled.
Use a vehicle heavier than your own to tow your vehicle.
The drivers of both vehicles should communicate with each other fre-
quently.
Before emergency towing, check that the hook is not broken or dam-
aged.
Fasten the towing cable or chain securely to the hook.
Do not jerk the hook. Apply steady and even force. Use a towing cable or chain less
than 16 feet (5 m) long. Attach a
white or red cloth (about 12 inch
(30 cm) wide) in the middle of the
cable or chain for easy visibility.
Drive carefully so the towing cable or chain remains tight during towing.
Before towing, check the reduction gear for fluid leaks under your vehi-
cle. If the reduction gear is leaking,
flatbed equipment or a towing dolly
must be used.
OAEE066017