2019 Hyundai Ioniq Electric tow

6-24
What to do in an emergencyTo avoid damage to your vehicle
and vehicle components when
towing:
Always pull straight ahead
when using the towing hooks.
Do not pull from the side or at
a vertical angle.
Do not use the towing hooks to
pull a vehicle out of mud, sand
or other conditions from which
the vehicle cannot be driven
out under its own power.
Limit the vehicle speed to
10 mph (15 km/h) and drive
less than 1 mile (1.5 km) when
towing to avoid serious dam-
age to the reduction gear.
CAUTION

7-10
Maintenance
Maintenance Under Severe Usage Conditions
The following items must be serviced more frequently on cars normally used under severe driving conditions. Refer
to the chart below for the appropriate maintenance intervals.
R : Replace I : Inspect and, after inspection, clean, adjust, repair or replace if neces\
sary
Severe Driving Conditions
A - Repeatedly driving short distances of less than 5 miles (8 km) in normal temperature or less than 10 miles (16 km)
in freezing temperature
B - Extensive low speed driving for long distances
C - Driving on rough, dusty, muddy, unpaved, graveled or salt- spread roads
D - Driving in areas using salt or other corrosive materials or in very cold weather E - Driving in sandy areas
F - Driving in heavy traffic area over 90°F (32°C)
G- Driving on uphill, downhill, or mountain road
H - Towing a Trailer, or using a camper, or roof rack
I - Driving as a patrol car, taxi, other commercial use or vehicle
towing
J - Driving over 106 mph (170 km/h)
K - Frequently driving in stop-and-go conditions
MAINTENANCE ITEMMAINTENANCE OPERATIONMAINTENANCE INTERVALSDRIVING
CONDITION
Reduction gear fluid REvery 75,000 miles (120,000 km) C, E, F, G, I
Brake / pads, calipersIMore frequentlyC, D, G, H
Steering gear box, linkage & boots /
lower arm ball joint, upper arm ball jointIMore frequentlyC, D, E, F, G, H, I
Drive shafts and bootsIMore frequentlyC, D, E, F, G, H, I
Climate control air filter
(for evaporator and blower unit)RMore frequentlyC, E

7-13
7
Maintenance
For mixing percentage, refer to the
following table:
Information
If in doubt about the mix ratio, a 50%
water and 50% antifreeze mix is the
easiest to mix together as it will be the
same quantity of each. It is suitable to
use for most temperature ranges of
- 31°F and higher.
i
Ambient
Temperature Mixture Percentage
(volume)
Antifreeze Water
5°F (-15°C) 35 65
-13°F (-25°C) 40 60
-31°F (-35°C) 50 50
-49°F (-45°C) 60 40
Never remove the
coolant cap or the
drain plug while the
radiator is hot. Hot
coolant and steam
may blow out under pressure,
causing serious injury.
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WARNING
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Turn the vehicle off and wait
until the parts in the motor com-
partment cools down. Use
extreme care when removing
the coolant cap. Wrap a thick
towel around it, and turn it
counterclockwise slowly to the
first stop. Step back while the
pressure is released from the
cooling system. When you are
sure all the pressure has been
released, press down on the
cap, using a thick towel, and
continue turning counterclock-
wise to remove it.

7-15
7
Maintenance
Changing Coolant
Have coolant changed by an author-
ized HYUNDAI dealer according to
the Maintenance Schedule at the
beginning of this chapter.To prevent damage to parts in the
motor compartment, put a thick
towel around the coolant cap
before refilling the coolant to pre-
vent the coolant from overflowing
into parts in the motor compart-
ment.
NOTICE
Do not use coolant or antifreeze
in the washer fluid reservoir.
Coolant can severely obscure
visibility when sprayed on the
windshield and may cause loss
of vehicle control resulting in an
accident.
Coolant may also cause dam-
age to paint and body trim.
WARNING

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Stop vehicle and check brakes
This warning message is displayed
when a failure occurs in the brake
system.
In this case, park the vehicle in a
safe location and recommend that
you tow your vehicle to the nearest
authorized HYUNDAI dealer and
have the vehicle inspected.
Check brakes
This warning message is displayed
when the brake performance is low
or the regenerative brake does not
work properly due to a failure in the
brake system.
In this case, it may take longer for the
brake pedal to operate and the brak-
ing distance may become longer.
Low Battery
When the high voltage battery level
reaches below 13%, this warning
message is displayed.
The warning light on the instrument
cluster ( ) will turn ON simultane-
ously.
Charge the high voltage battery
immediately.
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H53
When this warning message is
displayed, do not accelerate or
start the vehicle suddenly.
Charge the battery immediately
when the high voltage battery
level is not enough.
Stop vehicle and check powersupply
This warning message is displayed
when a failure occurs in the power
supply system.
In this case, park the vehicle in a
safe location and recommend that
you tow your vehicle to the nearest
authorized HYUNDAI dealer and
have the vehicle inspected.
Check Virtual Engine SoundSystem
This message is displayed when
there is a problem with the Virtual
Engine Sound System (VESS).
In this case, have your vehicle inspect-
ed by an authorized HYUNDAI dealer.
NOTICE
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If you cannot put out the fire
immediately, the high voltage
battery may explode. Evacuate
to a safe place and do not let
other people approach the site.
Contact the fire department and
notify them of an electric vehi-
cle fire.
If the vehicle is flooded with
water, immediately turn OFF
the vehicle and evacuate to a
safe place. Contact 911 or an
authorized HYUNDAI dealer.
WARNING
If towing is required, lift all
four wheels off the ground
and tow the vehicle. If you
must tow the vehicle using
only two wheels, lift the front
wheels off the ground and tow
the vehicle.
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If necessary to roll the vehicle
so that it can be rolled onto a
flatbed tow truck perform the
following:
- First, depress the brakepedal and release the park-
ing brake.
- While depressing the brake pedal shift to the N (Neutral)
position and press the
POWER button to turn the
vehicle off.
- Wait 3 minutes or more before opening the driver
door and the vehicle will
remain in ACC mode and in
Neutral.
- If the driver door is opened within the 3 minute period,
the vehicle will automatically
shift to P (Park), the vehicle
will turn OFF and the front
wheels will be remained
locked.WARNING
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Flatbed Towing
Tires Locked Towing
Dolly
Tires Locked Towing
Dolly

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Other Precautions for Electric
Vehicle
When you paint or apply heat treat-ment to the vehicle as a result of
an accident, the performance of
the high voltage battery can be
reduced.
If heat treatment is required, contact
an authorized HYUNDAI dealer.
When you clean the motor com- partment, do not use high pressure
water to wash. This may cause an
electric shock due to a discharge in
high voltage electricity, or damage
the vehicle's electric system.
Do not use, remodel, or install non- genuine parts. This may damage
the electric power system. The high voltage battery cooling
duct is located in the bottom center
of the rear seats. The cooling duct
cools down the high voltage bat-
tery. When the high voltage battery
cooling duct is blocked, the high
voltage battery may be overheat-
ed. Do not obstruct the cooling
duct with any other objects.

If you tow the vehicle while
the front wheels are touching
the ground, the vehicle motor
may generate electricity and
the motor components may
be damaged or a fire may
occur.
When a vehicle fire occurs
due to the battery, there is a
risk of a second fire. Contact
911 when towing the vehicle.
WARNING
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