GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 181
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts071.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready. .
Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 253
{Warning
FAB may automatically brake the
vehicle suddenly in situations
where it is unexpected and
undesired. It could respond to a
turning vehicle ahead, guardrails,
signs, and other non-moving
objects. To override FAB, firmly
press the accelerator pedal, if it is
safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake
pedal is applied quickly by providing
a boost to braking based on the
speed of approach and distance to
a vehicle ahead.
Minor brake pedal pulsations or
pedal movement during this time is
normal and the brake pedal should
continue to be applied as needed.
IBA will automatically disengage
only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking
in situations when it may not be
necessary. You could block the
flow of traffic. If this occurs, take
your foot off the brake pedal and
then apply the brakes as needed.
FAB and IBA can be disabled
through vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0152.
{Warning
Using FAB or IBA while towing a
trailer could cause you to lose
control of the vehicle and crash.
Turn the system to Alert or Off
when towing a trailer.
A system unavailable message may
display if:
. The front of the vehicle or
windshield is not clean. .
Heavy rain or snow is interfering
with object detection.
. There is a problem with the
StabiliTrak/Electronic Stability
Control (ESC) system.
The FAB system does not need
service.
Front Pedestrian Braking
(FPB) System
If equipped, the Front Pedestrian
Braking (FPB) system may help
avoid or reduce the harm caused by
front-end crashes with nearby
pedestrians when driving in a
forward gear. FPB displays an
amber indicator,
~, when a nearby
pedestrian is detected directly
ahead. When approaching a
detected pedestrian too quickly,
FPB provides a red flashing alert on
the windshield and rapidly beeps.
FPB can provide a boost to braking
or automatically brake the vehicle.
This system includes Intelligent
Brake Assist (IBA), and the Forward
Automatic Braking (FAB) system
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
OnStar 409
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 409
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 410
Security . . . . . . . . . . . . . . . . . . . . . . . 411
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 411
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
OnStar 413
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0282. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 423
Child Restraints (cont'd)Securing . . . . . . . . . . . . . . . . . 104, 106
Systems . . . . . . . . . . . . . . . . . . . . . . . . 95
Circuit Breakers . . . . . . . . . . . . . . . . 318
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 367
Interior Care . . . . . . . . . . . . . . . . . . 371
Climate Control Systems . . . . . . . 170 Air Conditioning . . . . . . . . . . . . . . 170
Dual Automatic . . . . . . . . . . . . . . . 172
Heating . . . . . . . . . . . . . . . . . . . . . . . 170
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Cluster, Instrument . . . . . . . . 122, 125
Cold Weather Operation . . . . . . . . 264
Collision Damage Repair . . . . . . . 402
Compact Spare Tire . . . . . . . . . . . . 359
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 109
Compass . . . . . . . . . . . . . . . . . . . . . . . 116
Compressor Kit, Tire Sealant . . . 347
Connected Services Connections . . . . . . . . . . . . . . . . . . 418
Diagnostics . . . . . . . . . . . . . . . . . . . 420
Navigation . . . . . . . . . . . . . . . . . . . . 417
Connections Connected Services . . . . . . . . . . 418
Control Hill Descent . . . . . . . . . . . . . . . . . . 225 Control (cont'd)
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 222
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 137
Control of a Vehicle . . . . . . . . . . . . . 181
Convenience Net . . . . . . . . . . . . . . . 111
Convex Mirrors . . . . . . . . . . . . . . . . . . 51
Coolant Engine Temperature Gauge . . 130
Cooling . . . . . . . . . . . . . . . . . . . . 170, 172
Cooling System . . . . . . . . . . . . . . . . . 301
Courtesy Lamps . . . . . . . . . . . . . . . . 166
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 401
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . .110
Cruise Control . . . . . . . . . . . . . . . . . . 230
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Cruise Control, Adaptive . . . . . . . . 232
Cupholders . . . . . . . . . . . . . . . . . . . . . 109
Customer Assistance . . . . . . . . . . . 398 Offices . . . . . . . . . . . . . . . . . . . . . . . . 397
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 398
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 404 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 395
D
Damage Repair, Collision . . . . . . . 402
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 408
OnStar . . . . . . . . . . . . . . . . . . . . . . . 408
Data Recorders, Event . . . . . . . . . 407
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 163
Defensive Driving . . . . . . . . . . . . . . . 181
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics Connected Services . . . . . . . . . . 420
Diesel Exhaust Fluid . . . . . . . . 28, 208
Diesel Exhaust Fluid (DEF)
Warning Light . . . . . . . . . . . . . . . . . 140
Diesel Particulate Filter . . . . . . . . . 207
Distracted Driving . . . . . . . . . . . . . . . 180
Dome Lamps . . . . . . . . . . . . . . . . . . . 166
Door Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 394