GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
28 In Brief
Special DPF Driver Messages
If the vehicle is used for numerous
short trips or extended slow-speed
operation, the engine computer may
not be able to clean the DPF
effectively. If this happens, a Driver
Information Center (DIC) message
will display.
If the vehicle continues to be driven
in a manner that prevents effective
DPF cleaning, the DPF will become
plugged. If this occurs, the engine
computer will turn on the
malfunction indicator lamp in the
instrument cluster and a DIC
message will display. SeeDiesel
Particulate Filter 0207, Fuel for
Diesel Engines 0262 andEngine
Oil 0294.
Diesel Exhaust Fluid
Diesel Exhaust Fluid (DEF) is used
with diesel engines to reduce the
amount of regulated emissions
produced. The DEF system must be
maintained for the vehicle to run properly. It is normal to hear the
DEF system purge fluid back into
the tank after the vehicle is shut off.
Locating Diesel Exhaust Fluid
DEF can be purchased at a GMC
dealer. It can also be purchased at
authorized vehicle dealerships.
Additionally, some diesel fueling
stations or retailers may have DEF.
For vehicles with an active OnStar
service plan, OnStar can help to
locate a DEF retailer. See
Customer
Assistance Offices 0397 for phone
numbers to assist you in contacting
a GM dealer. See Recommended
Fluids and Lubricants 0387.
As the DEF tank becomes low on
fluid, warnings begin with
approximately 1 600 km (1,000 mi)
of remaining range. These warnings
will increase in intensity as the tank
becomes empty. Once the tank is
empty, the vehicle speed will be
limited. If there is an issue with the
quality of the fluid or the exhaust
fluid system, warnings will be
displayed in the Driver Information
Center (DIC). See Diesel Exhaust
Fluid 0208.
Roadside Assistance
Program
U.S.: 1-888-881-3302
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New GMC owners are automatically
enrolled in the Roadside Assistance
Program.
See Roadside Assistance Program
0 399.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
208 Driving and Operating
Diesel Exhaust Fluid
{Warning
Avoid getting Diesel Exhaust
Fluid (DEF) on your skin or in
your eyes as it could cause
irritation. For more safety,
handling, and storage information,
see the Diesel Exhaust Fluid
container label.
Diesel Exhaust Fluid (DEF) is used
with diesel engines to reduce the
amount of regulated emissions
produced. Products such as AdBlue
are types of DEF, and are approved
for use in the vehicle as long as
they have an API certification label
or meet ISO 22241.The fluid level in
the DEF tank must be maintained
for the vehicle to run properly. DEF
is not a fuel additive. DEF should
not be mixed with or added to diesel
fuel. DEF freezes when exposed to
temperatures below −11 °C (12 ° F).It is normal to hear the DEF system
purge fluid back into the tank after
the vehicle is shut off.
Locating Diesel Exhaust Fluid
DEF can be purchased at your
dealer. It can also be purchased at
authorized vehicle and truck
dealerships. Additionally, some
diesel truck fueling stations or
retailers may have DEF for
purchase. For vehicles with an
active OnStar or connected services
plan, OnStar can help to locate a
DEF retailer. See
Customer
Assistance Offices 0397 for phone
numbers to assist in contacting a
GM dealer. See Recommended
Fluids and Lubricants 0387. Filling the DEF Tank
Caution
Use only DEF that is GM
approved, or fluid containing the
API certified or ISO 22241 label.
The use of other fluids could
damage the system, requiring
costly repairs that will not be
covered by the vehicle warranty.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
210 Driving and Operating
Below 500 km (300 mi) of range
remaining, these messages will
appear every time the vehicle is
started.
Below 121 km (75 mi) of range
remaining, the DIC message
EXHAUST FLUID LOW SPEED
LIMITED SOON displays. This
message will display every time the
vehicle is started.
If these warnings are ignored and
the DEF tank becomes empty, the
DIC message EXHAUST FLUID
EMPTY REFILL NOW - 563 KM
(350 MI) UNTIL 104 KM/H (65 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
also comes on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also
come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 KM/h (65 MPH).After the transition to 104 KM/h
(65 MPH) is complete, the DIC
message EXHAUST FLUID EMPTY
REFILL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)
–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 88 KM/h (55 MPH).
After the transition to 88 KM/h
(55 MPH) is complete, the DIC
message EXHAUST FLUID EMPTY
REFILL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH) –120 KM
(75 MI) UNTIL 8 KM/H (5 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A flashing warning light
and a chime also come on. When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 8 KM/H
(5 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 8 km/h (5 mph).
After the transition to 8 km/h (5 mph)
is complete, the DIC message
EXHAUST FLUID EMPTY REFILL
NOW - SPEED LIMITED TO 8 KM/
H (5 MPH) displays. A flashing
warning light and a chime also
come on.
Add at least 7.6 L (2 gal) of fluid to
release the vehicle from speed
limitation from a very low or
empty tank.
See
Diesel Exhaust Fluid (DEF)
Warning Light 0140 and
Recommended Fluids and
Lubricants 0387.
Exhaust Fluid Quality Poor
Use only exhaust fluid that is GM
approved, or fluid containing the API
certified or ISO 22241 label.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
296 Vehicle Care
Selecting the Right Engine Oil
(Gasoline Engines)
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
SeeRecommended Fluids and
Lubricants 0387.
Specification
Use full synthetic engine oils that
meet the dexos1 specification.
Engine oils that have been
approved by GM as meeting the
dexos1 specification are marked
with the dexos1 approved logo. See
www.gmdexos.com.
Caution
Failure to use the recommended
engine oil or equivalent can result
in engine damage not covered by
the vehicle warranty.
Viscosity Grade
For the LYX 1.5L turbo engine, use
SAE 0W20 viscosity grade
engine oil.
For the LTG 2.0L turbo engine, use
SAE 5W-30 viscosity grade engine
oil. Cold Temperature Operation: In
an area of extreme cold, where the
temperature falls below −29 °C
(−20 °F), an SAE 0W-30 oil may be
used. An oil of this viscosity grade
will provide easier cold starting for
the engine at extremely low
temperatures.
When selecting an oil of the
appropriate viscosity grade, it is
recommended to select an oil of the
correct specification. See
“Specification” earlier in this section.
Selecting the Right Engine Oil
(Diesel Engines)
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
Specification
Ask for and use engine oils that
meet the dexos2 specification.
Engine oils that have been
approved by GM as meeting the
dexos2 specification are marked
with the dexos2 approved logo. See
www.gmdexos.com.
Use of Substitute Engine Oils if
dexos2 is unavailable: In the event
that dexos2-approved engine oil is
not available at an oil change or for
maintaining proper oil level, you
may use substitute engine oil that
meets ACEA C3 of the appropriate
viscosity grade.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Vehicle Care 299
2. Display REMAINING OIL LIFEon the DIC menu.
See Driver Information Center
(DIC) (Base and Midlevel)
0 142 orDriver Information
Center (DIC) (Uplevel) 0147.
3. Fully press and release the accelerator pedal three times
within five seconds.
4. If the display changes to 100%, the system is reset.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Automatic Transmission
Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only
reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer and have it repaired as soon
as possible. Change the fluid at the intervals
listed in
Maintenance Schedule
0 378, and be sure to use the
transmission fluid listed in
Recommended Fluids and
Lubricants 0387.
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
warranty. Always use the correct
automatic transmission fluid. See
Recommended Fluids and
Lubricants 0387.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, this should be
done by your dealer.
Engine Air Cleaner/Filter
The engine air cleaner/filter is in the
engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview
0 289.
When to Inspect the Engine Air
Cleaner/Filter
For intervals on changing and
inspecting the engine air cleaner/
filter, see Maintenance Schedule
0 378.
How to Inspect the Engine Air
Cleaner/Filter
Do not start the engine or have the
engine running with the engine air
cleaner/filter housing open. Before
removing the engine air cleaner/
filter, make sure that the engine air
cleaner/filter housing and nearby
components are free of dirt and
debris. Remove the engine air
cleaner/filter. Lightly tap and shake
the engine air cleaner/filter (away
from the vehicle), to release loose
dust and dirt. Inspect the engine air
cleaner/filter for damage, and
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
302 Vehicle Care
2.0L Gas Engine
1. Engine Cooling Fans (Outof View)
2. Engine Coolant Surge Tank and Pressure Cap
{Warning
An underhood electric fan can
start up even when the engine is
not running and can cause injury.
Keep hands, clothing, and tools
away from any underhood
electric fan.
{Warning
Do not touch heater or radiator
hoses, or other engine parts.
They can be very hot and can
burn you. Do not run the engine if
there is a leak; all coolant could
leak out. That could cause an
engine fire and can burn you. Fix
any leak before driving the
vehicle.
If the coolant inside the coolant
surge tank is boiling, do not do
anything else until it cools down.
The vehicle should be parked on a
level surface.
The coolant level should be at the
top rib on the middle of the tank. If it
is not, the vehicle may have a leak
at the radiator hoses, heater hoses,
radiator, water pump, or somewhere
else in the cooling system.
If there seems to be no leak, with
the engine on, check to see if the
electric engine cooling fan is
running. If the engine is overheating, the fan should be
running. If it is not, the vehicle
needs service. Turn off the engine.
Engine Coolant
The engine cooling system in the
vehicle is filled with DEX-COOL
engine coolant mixture. This coolant
needs to be checked and changed
at appropriate levels.
See
Recommended Fluids and
Lubricants 0387 andMaintenance
Schedule 0378.
The following explains the cooling
system and how to check and add
coolant when it is low. If there is a
problem with engine overheating,
see Engine Overheating 0305.
What to Use
{Warning
Plain water, or other liquids such
as alcohol, can boil before the
proper coolant mixture will. With
plain water or the wrong mixture,
the engine could get too hot but
(Continued)
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Vehicle Care 309
installed. Add or remove fluid, as
necessary, only when work is done
on the brake hydraulic system.
{Warning
If too much brake fluid is added, it
can spill on the engine and burn,
if the engine is hot enough. You
or others could be burned, and
the vehicle could be damaged.
Add brake fluid only when work is
done on the brake hydraulic
system.
When the brake fluid falls to a low
level, the brake warning light comes
on. See Brake System Warning
Light 0135.
Brake fluid absorbs water over time
which degrades the effectiveness of
the brake fluid. Replace brake fluid
at the specified intervals to prevent
increased stopping distance. See
Maintenance Schedule 0378. What to Add
Use only GM approved DOT 3
brake fluid from a clean, sealed
container. See
Recommended
Fluids and Lubricants 0387.{Warning
The wrong or contaminated brake
fluid could result in damage to the
brake system. This could result in
the loss of braking leading to a
possible injury. Always use the
proper GM approved brake fluid.
Caution
If brake fluid is spilled on the
vehicle's painted surfaces, the
paint finish can be damaged.
Immediately wash off any painted
surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview
0289 for battery location.
For replacement of the battery, see
your dealer.
The vehicle has an Absorbed Glass
Mat (AGM) 12-volt battery.
Installation of a standard 12-volt
battery will result in reduced 12-volt
battery life.
When using a 12-volt battery
charger on the 12-volt AGM battery,
some chargers have an AGM
battery setting on the charger.
If available, use the AGM setting on
the charger, to limit charge voltage
to 14.8 volts. Follow the charger
manufacturer's instructions.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Vehicle Care 367
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants0387.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.