2019 GMC TERRAIN emergency towing

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
400 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Customer Information 403
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
399.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
424 Index
Drive SystemsAll-Wheel Drive . . . . . . . . . . 218, 310
Driver Assistance Systems . . . . . 242
Driver Behavior . . . . . . . . . . . . . . . . . 179
Driver Information Center (DIC) . . . . . . . . . . . . . 142, 147
Driver Mode Control . . . . . . . . . . . . 226
Driving
Assistance Systems . . . . . . . . . . 249
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 274
Defensive . . . . . . . . . . . . . . . . . . . . . 181
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 181
Environment . . . . . . . . . . . . . . . . . . 180
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 188
If the Vehicle is Stuck . . . . . . . . . 190
Loss of Control . . . . . . . . . . . . . . . 183
Off-Road . . . . . . . . . . . . . . . . . . . . . 183
Off-Road Recovery . . . . . . . . . . . 182
Vehicle Load Limits . . . . . . . . . . . 191
Wet Roads . . . . . . . . . . . . . . . . . . . 187
Winter . . . . . . . . . . . . . . . . . . . . . . . . 189
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 172E
Electric Parking Brake . . . . . . . . . . 219
Electric Parking Brake Light . . . . 136
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 282
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 318
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Overload . . . . . . . . . . . . . . . . . . . . . 317
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 323
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 410
Engine Air Cleaner/Filter . . . . . . . . . . . . . 299
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 133
Compartment Overview . . . . . . . 289
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 130
Cooling System . . . . . . . . . . . . . . . 301
Drive Belt Routing . . . . . . . . . . . . 394
Exhaust . . . . . . . . . . . . . . . . . . . . . . 206
Heater . . . . . . . . . . . . . . . . . . . . . . . . 200
Oil Life System . . . . . . . . . . . . . . . 298 Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . 139
Overheating . . . . . . . . . . . . . . . . . . 305
Power Messages . . . . . . . . . . . . . 152
Running While Parked . . . . . . . . 206
Starting . . . . . . . . . . . . . . . . . . . . . . . 197
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 262
Entry Lighting . . . . . . . . . . . . . . . . . . . 167
Equipment, Towing . . . . . . . . . . . . . 280
Event Data Recorders . . . . . . . . . . 407
Exhaust Fluid
Diesel . . . . . . . . . . . . . . . . . . . . . . . . 208
Exit Lighting . . . . . . . . . . . . . . . . . . . . 167
Extended Parking . . . . . . . . . . . . . . . 205
Extender, Seat Belt . . . . . . . . . . . . . . 77
Exterior Lamp Controls . . . . . . . . . 161
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 168
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Replacement (Fuel) . . . . . . . . . . . 268
Filter, Engine Air Cleaner . . . . . . . . . . . 299
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 163