GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
412 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 405.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 421
IndexA
About Driving the Vehicle . . . . . . . . . 3
Accessories andModifications . . . . . . . . . . . . . . . . . . 286
Accessory Power . . . . . . . . . . . . . . . 202
Adaptive Cruise Control . . . . . . . . 232
Add-On Electrical Equipment . . . 282
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . .411
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 384
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 61
Air Cleaner/Filter, Engine . . . . . . . 299
Air Conditioning . . . . . . . . . . . 170, 172
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 175
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 175
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 83
Passenger Sensing System . . . . 85
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 83
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 84 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
Where Are the Airbags? . . . . . . . . 81
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 89
Passenger Status Indicator . . . 132
Readiness Light . . . . . . . . . . . . . . 131
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 89
System Check . . . . . . . . . . . . . . . . . . 79
Alarm Vehicle Security . . . . . . . . . . . . . . . . 48
Alert Lane Change . . . . . . . . . . . . . . . . . 256
Side Blind Zone (SBZA) . . . . . . 255
All-Season Tires . . . . . . . . . . . . . . . . 326
All-Wheel Drive . . . . . . . . . . . . 218, 310
Antilock Brake System (ABS) . . . 219
Warning Light . . . . . . . . . . . . . . . . . 136
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 367
Interior . . . . . . . . . . . . . . . . . . . . . . . . 371
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 399
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 249
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 423
Child Restraints (cont'd)Securing . . . . . . . . . . . . . . . . . 104, 106
Systems . . . . . . . . . . . . . . . . . . . . . . . . 95
Circuit Breakers . . . . . . . . . . . . . . . . 318
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 367
Interior Care . . . . . . . . . . . . . . . . . . 371
Climate Control Systems . . . . . . . 170 Air Conditioning . . . . . . . . . . . . . . 170
Dual Automatic . . . . . . . . . . . . . . . 172
Heating . . . . . . . . . . . . . . . . . . . . . . . 170
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Cluster, Instrument . . . . . . . . 122, 125
Cold Weather Operation . . . . . . . . 264
Collision Damage Repair . . . . . . . 402
Compact Spare Tire . . . . . . . . . . . . 359
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 109
Compass . . . . . . . . . . . . . . . . . . . . . . . 116
Compressor Kit, Tire Sealant . . . 347
Connected Services Connections . . . . . . . . . . . . . . . . . . 418
Diagnostics . . . . . . . . . . . . . . . . . . . 420
Navigation . . . . . . . . . . . . . . . . . . . . 417
Connections Connected Services . . . . . . . . . . 418
Control Hill Descent . . . . . . . . . . . . . . . . . . 225 Control (cont'd)
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 222
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 137
Control of a Vehicle . . . . . . . . . . . . . 181
Convenience Net . . . . . . . . . . . . . . . 111
Convex Mirrors . . . . . . . . . . . . . . . . . . 51
Coolant Engine Temperature Gauge . . 130
Cooling . . . . . . . . . . . . . . . . . . . . 170, 172
Cooling System . . . . . . . . . . . . . . . . . 301
Courtesy Lamps . . . . . . . . . . . . . . . . 166
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 401
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . .110
Cruise Control . . . . . . . . . . . . . . . . . . 230
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Cruise Control, Adaptive . . . . . . . . 232
Cupholders . . . . . . . . . . . . . . . . . . . . . 109
Customer Assistance . . . . . . . . . . . 398 Offices . . . . . . . . . . . . . . . . . . . . . . . . 397
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 398
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 404 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 395
D
Damage Repair, Collision . . . . . . . 402
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 408
OnStar . . . . . . . . . . . . . . . . . . . . . . . 408
Data Recorders, Event . . . . . . . . . 407
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 163
Defensive Driving . . . . . . . . . . . . . . . 181
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics Connected Services . . . . . . . . . . 420
Diesel Exhaust Fluid . . . . . . . . 28, 208
Diesel Exhaust Fluid (DEF)
Warning Light . . . . . . . . . . . . . . . . . 140
Diesel Particulate Filter . . . . . . . . . 207
Distracted Driving . . . . . . . . . . . . . . . 180
Dome Lamps . . . . . . . . . . . . . . . . . . . 166
Door Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 394