GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
266 Driving and Operating
ProblemRecommended
Action
Immediately
after refueling,
message
displays and
stays on. A large amount
of water is in the
fuel tank. Drain
the fuel filter
immediately.
If the message
stays on or
comes back on
without
refueling, then
fuel tank purging
is required. See
your dealer.
If the message
displays and the
engine stalls or
runs rough, do
not drive until
the water
contaminated
fuel is drained.Caution
Driving with this message on can
damage the fuel injection system
and the engine. If the message
comes on right after a refuel,
water was pumped into the fuel
tank. Turn off the engine and
drain the water immediately.
Removing Water from the Fuel
Filter
To drain water: 1. Turn the engine off and apply the parking brake.
2. Place a container under the filter drain valve, which is on
the bottom of the fuel filter.
FWD Shown, AWD Similar
3. Turn the drain plug counterclockwise using a
suitable tool.
4. With the engine off, press and hold ENGINE START/STOP
without applying the brake for
five seconds to place the
vehicle in Service Mode. See
Ignition Positions 0195. Wait
approximately five seconds,
and then press ENGINE
START/STOP again to turn it
off. This operation will enhance
water flow out of the filter. The
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 267
filter is drained as soon as
diesel fuel emerges from
the port.
5. Retighten the drain plug by turning it clockwise.
6. Properly dispose of the water contaminated fuel.
7. Start the engine and let it run for a few minutes. During the
draining process, air may have
entered the fuel system. If the
engine stalls, the fuel system
may need to be primed. See
“Fuel Priming” following.
Fuel Priming
For the fuel system to work properly,
air cannot be in the fuel lines. If air
gets in, the engine may not start
and the fuel lines will need to be
primed before operating the vehicle.
If air is present, the following may
have happened:
. The vehicle ran out of fuel.
. The fuel filter was removed.
. The fuel lines were removed or
disconnected. .
The fuel filter water drain valve
was opened while the engine
was running.
To prime the fuel lines: 1. With the engine off, press and hold ENGINE START/STOP
without applying the brake for
five seconds to place the
vehicle in Service Mode. See
Ignition Positions 0195. Wait
approximately five seconds
and press ENGINE START/
STOP again to turn it off. Do
this step three times or more
while the engine is off.
2. Press and hold ENGINE START/STOP while applying
the brake for a maximum of
40 seconds at a time, with
five seconds between attempts,
until the engine starts. If the
engine tries to run, but does
not run smoothly, increase the
rpm’s slightly by using the
accelerator pedal. This will help
force air through the system.
3. Repeat Step 2 if the engine stalls and will not restart. 4. After a few attempts, if the
engine still does not start, see
your dealer.
Running Out of Fuel
(Diesel)
{Warning
Diesel fuel is flammable. It could
start a fire if something ignites it,
and people could be burned. Do
not let it get on hot engine parts,
and keep matches or other
ignition sources away.
If the engine has stalled due to
running out of fuel, add at least
7.6 L (2 gal) of fuel if parked on a
level surface, or up to 18.9 L (5 gal)
of fuel if parked on a slope, and
perform the procedure under “Fuel
Priming” previously in this section.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
274 Driving and Operating
Driving Characteristics
and Towing Tips
{Warning
You can lose control when towing
a trailer if the correct equipment is
not used or the vehicle is not
driven properly. For example,
if the trailer is too heavy or the
trailer brakes are inadequate for
the load, the vehicle may not stop
as expected. You and others
could be seriously injured. The
vehicle may also be damaged,
and the repairs would not be
covered by the vehicle warranty.
Pull a trailer only if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Driving with a Trailer
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these are
important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
. State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing. .
Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle.
. Vehicles can tow in D (Drive).
If the transmission downshifts
too often, a lower gear may be
selected using Manual Mode
See Manual Mode 0217.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
298 Vehicle Care
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
the best conditions, the oil life
system may indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Display REMAINING OIL LIFE on the DIC menu.
See Driver Information Center
(DIC) (Base and Midlevel)
0 142 orDriver Information
Center (DIC) (Uplevel) 0147.
2. Press and hold
Vfor several
seconds while the Oil Life
display is active to reset the Oil
Life system.
3. REMAINING OIL LIFE 100% will be displayed when the oil
life system is successfully
reset.
The oil life system can also be reset
as follows: 1. Place the ignition in Service Mode. See Ignition Positions
0 195.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Vehicle Care 331
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load Limits
0 191.
GAWR FRT
:Gross Axle Weight
Rating for the front axle. See
Vehicle Load Limits 0191.
GAWR RR
:Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits 0191.
Intended Outboard Sidewall
:
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT-Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles. Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Inflation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The
load rating for a tire at the
maximum permissible inflation
pressure for that tire.
Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0191.
Occupant Distribution
:
Designated seating positions. Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire
:A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard.
See Tire Pressure 0332 and
Vehicle Load Limits 0191.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
338 Vehicle Care
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear
tire. See your dealer for service or
to purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 195.
3. Make sure the Tire Pressure info page option is turned on.
The info pages on the DIC can
be turned on and off through
the Options menu. See
Driver Information Center
(DIC) (Base and Midlevel)
0 142 orDriver Information
Center (DIC) (Uplevel) 0147.
4. Use the DIC controls on the right side of the steering wheel
to scroll to the Tire Pressure
screen under the DIC
info page.
5. Press and hold
Vin the center
of the DIC controls.
The horn sounds twice to
signal the receiver is in relearn
mode and the TIRE
LEARNING ACTIVE message
displays on the DIC display.
6. Start with the driver side front tire.
7. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position. 8. Proceed to the passenger side
front tire, and repeat the
procedure in Step 7.
9. Proceed to the passenger side rear tire, and repeat the
procedure in Step 7.
10. Proceed to the driver side rear tire, and repeat the procedure
in Step 7. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display goes off.
11. Turn the vehicle off.
12. Set all four tires to the recommended air pressure
level as indicated on the Tire
and Loading Information label.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
404 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 084.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Customer Information 405
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.