2019 GMC TERRAIN Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
208 Driving and Operating
Diesel Exhaust Fluid
{Warning
Avoid getting Diesel Exhaust
Fluid (DEF) on your skin or in
your eyes as it could cause
irritation. For more safety,
handling, and storage information,
see the Diesel Exhaust Fluid
container label.
Diesel Exhaust Fluid (DEF) is used
with diesel engines to reduce the
amount of regulated emissions
produced. Products such as AdBlue
are types of DEF, and are approved
for use in the vehicle as long as
they have an API certification label
or meet ISO 22241.The fluid level in
the DEF tank must be maintained
for the vehicle to run properly. DEF
is not a fuel additive. DEF should
not be mixed with or added to diesel
fuel. DEF freezes when exposed to
temperatures below −11 °C (12 ° F).It is normal to hear the DEF system
purge fluid back into the tank after
the vehicle is shut off.
Locating Diesel Exhaust Fluid
DEF can be purchased at your
dealer. It can also be purchased at
authorized vehicle and truck
dealerships. Additionally, some
diesel truck fueling stations or
retailers may have DEF for
purchase. For vehicles with an
active OnStar or connected services
plan, OnStar can help to locate a
DEF retailer. See
Customer
Assistance Offices 0397 for phone
numbers to assist in contacting a
GM dealer. See Recommended
Fluids and Lubricants 0387. Filling the DEF Tank
Caution
Use only DEF that is GM
approved, or fluid containing the
API certified or ISO 22241 label.
The use of other fluids could
damage the system, requiring
costly repairs that will not be
covered by the vehicle warranty.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 209
Caution
Do not mix fuel with DEF, and do
not put DEF in the fuel tank. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
It is recommended to fill the DEF
tank on level ground and when the
vehicle is not running. When adding
fluid, it is recommended to fill the
DEF tank.
Caution
Do not overfill the DEF tank and
do not allow DEF to contact the
finished surfaces of the vehicle,
as it could damage the vehicle
finish. If DEF is spilled during
filling, wipe any affected surface
with a damp cloth.
Do not top off the DEF tank. If using
a bottle or jug to refill DEF, follow
the instructions on the container
label and use a dedicated fill aid. In certain cold conditions, it is
possible to find some frozen DEF in
the DEF fill pipe opening. If this
condition prevents the filling of a
DEF tank, place the vehicle in a
warm garage overnight.
For information on how to fill the
DEF tank, see
Filling the Tank
(Gasoline) 0268 orFilling the Tank
(Diesel) 0270.
Exhaust Fluid Low
A full DEF tank will last for several
thousand kilometers (miles),
depending on vehicle usage. As the
exhaust fluid level drops, warnings
will automatically be displayed in the
DIC. Exhaust fluid level status is
available in the DIC. See “Diesel
Exhaust Fluid (DEF) Level (Diesel
Engine Only)” inDriver Information
Center (DIC) (Base and Midlevel)
0 142 orDriver Information Center
(DIC) (Uplevel) 0147.
To avoid vehicle speed limitations,
the DEF tank should be refilled at
the first opportunity after a low
warning indication. If DEF is added
before the EXHAUST FLUID EMPTY REFILL NOW message
appears, it may take several km/mi
for the DIC message to update.
If the vehicle speed has been
limited and DEF has been added, it
may take up to 30 seconds after
engine start with the vehicle
stopped for the EXHAUST FLUID
EMPTY REFILL NOW message to
clear. If the vehicle is driven prior to
the DIC message clearing, the
vehicle speed will still be limited.
If the DIC message clears while
driving, the speed limitation will be
removed gradually.
If DEF is added under freezing
conditions, additional time may be
required to remove speed limitations
and it may require less fluid to fill
the DEF tank.
The DIC message EXHAUST
FLUID RANGE: XXXX km (mi)
displays at approximately 1 600 km
(1,000 mi) of fluid range remaining.
This message appears again at
approximately 500 km (300 mi) of
remaining range before the exhaust
fluid tank becomes empty.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
210 Driving and Operating
Below 500 km (300 mi) of range
remaining, these messages will
appear every time the vehicle is
started.
Below 121 km (75 mi) of range
remaining, the DIC message
EXHAUST FLUID LOW SPEED
LIMITED SOON displays. This
message will display every time the
vehicle is started.
If these warnings are ignored and
the DEF tank becomes empty, the
DIC message EXHAUST FLUID
EMPTY REFILL NOW - 563 KM
(350 MI) UNTIL 104 KM/H (65 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
also comes on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also
come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 KM/h (65 MPH).After the transition to 104 KM/h
(65 MPH) is complete, the DIC
message EXHAUST FLUID EMPTY
REFILL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)
–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 88 KM/h (55 MPH).
After the transition to 88 KM/h
(55 MPH) is complete, the DIC
message EXHAUST FLUID EMPTY
REFILL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH) –120 KM
(75 MI) UNTIL 8 KM/H (5 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A flashing warning light
and a chime also come on. When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 8 KM/H
(5 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 8 km/h (5 mph).
After the transition to 8 km/h (5 mph)
is complete, the DIC message
EXHAUST FLUID EMPTY REFILL
NOW - SPEED LIMITED TO 8 KM/
H (5 MPH) displays. A flashing
warning light and a chime also
come on.
Add at least 7.6 L (2 gal) of fluid to
release the vehicle from speed
limitation from a very low or
empty tank.
See
Diesel Exhaust Fluid (DEF)
Warning Light 0140 and
Recommended Fluids and
Lubricants 0387.
Exhaust Fluid Quality Poor
Use only exhaust fluid that is GM
approved, or fluid containing the API
certified or ISO 22241 label.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 211
All DEF has an expiration date.
If the system detects poor quality,
or contaminated or diluted DEF, the
DIC message EXHAUST FLUID
QUALITY POOR - SEE OWNERS
MANUAL NOW–160 KM (99 MI)
UNTIL 104 KM/H (65 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A warning light also
comes on. Adding fresh DEF to the
system may resolve the problem,
depending on several factors. If the
DIC message persists, see your
dealer or additional DIC messages
may display.
When the mileage countdown is
zero, a DIC message EXHAUST
FLUID QUALITY POOR - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also
come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 km/h (65 mph).
After the transition to 104 km/h
(65 mph) is complete, the DIC
message EXHAUST FLUID QUALITY POOR - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)
–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID QUALITY POOR - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 88 km/h (55 mph).
After the transition to 88 km/h
(55 mph) is complete, a DIC
message EXHAUST FLUID
QUALITY POOR - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH) –120 KM
(75 MI) UNTIL 8 KM/H (5 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A flashing warning light
and a chime also come on. When the mileage countdown is
zero, a DIC message EXHAUST
FLUID QUALITY POOR - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 8 KM/H (5
MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 8 km/h (5 mph).
After the transition to 8 km/h (5 mph)
is complete, a DIC message
EXHAUST FLUID QUALITY POOR
- SEE OWNERS MANUAL NOW -
SPEED LIMITED TO 8 KM/H (5
MPH) displays. A flashing warning
light and a chime also come on.
Service Exhaust Fluid System
If a problem occurs with the DEF
system, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW
–160 KM
(99 MI) UNTIL 104 KM/H (65 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
also comes on. In some cases this
message will clear itself, indicating
that the DEF system was able to

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
212 Driving and Operating
correct the condition. If the DIC
message persists, see your dealer
or additional DIC messages may
display.
When the mileage countdown is
zero, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also
come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 km/h (65 mph).
After the transition to 104 km/h
(65 mph) is complete, a DIC
message SERVICE EXHAUST
FLUID SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW - TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced down to a maximum speed
limit of 88 km/h (55 mph).
After the transition to 88 km/h
(55 mph) is complete, the DIC
message SERVICE EXHAUST
FLUID SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH)
–120 KM
(75 MI) UNTIL 8 KM/H (5 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A flashing warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message SERVICE
EXHAUST FLUID SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 8 KM/H (5
MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 8 km/h (5 mph). After the transition to 8 km/h (5 mph)
is complete, the DIC message
SERVICE EXHAUST FLUID
SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 8 KM/H (5 MPH) displays.
A flashing warning light and a chime
also come on.
Service Emission System
If a problem occurs with the vehicle
emission system, the DIC message
SERVICE EMISSION SYSTEM -
SEE OWNERS MANUAL NOW
–
282 KM (175 MI) UNTIL 104 KM/H
(65 MPH) MAX SPEED displays.
The displayed mileage will decrease
as driving continues. In some cases
this message will clear itself,
indicating that the emission system
was able to correct the condition.
If the DIC message persists, see
your dealer or additional DIC
messages may display.
When the mileage countdown is
zero, the DIC message SERVICE
EMISSION SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 213
A chime also comes on. Vehicle
speed will be reduced to a
maximum speed limit of 104 km/h
(65 mph).
After the transition to 104 km/h
(65 mph) is complete, the DIC
message SERVICE EMISSION
SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A chime also
comes on.
When the mileage countdown is
zero, the DIC message SERVICE
EMISSION SYSTEM - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A chime also comes on. Vehicle
speed will be reduced to a
maximum speed limit of 88 km/h
(55 mph). After the transition to 88 km/h
(55 mph) is complete, the DIC
message SERVICE EMISSION
SYSTEM - SEE OWNERS
MANUAL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH) displays.
A chime also comes on.Automatic
Transmission
The shift switches are on the center
stack. The selected gear position
will illuminate red on the shift switch,
while all others will be displayed in
white. If the shift is not immediate,
as in very cold conditions, the
indicator on the shift switch may
blink until it is fully engaged.
The transmission does not operate
when the vehicle is off.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
214 Driving and Operating
If the vehicle is in ACC/
ACCESSORY, the transmission can
be shifted into P (Park).
If ENGINE START/STOP is pressed
twice while at a relatively high
speed, the engine will turn off and
the transmission will automatically
shift to N (Neutral). Once the vehicle
is stopped, P (Park) can be
selected.
P :This position locks the drive
wheels. Use P (Park) when starting
the vehicle to ensure the vehicle
does not move.
{Warning
It is dangerous to get out of the
vehicle if the transmission is not
in P (Park) with the parking brake
set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If the engine
has been left running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
(Continued)
Warning (Continued)
vehicle will not move, even when
on fairly level ground, always set
the parking brake and place the
transmission into P (Park).
SeeShifting Into Park 0202 and
Driving Characteristics and
Towing Tips 0274.
This vehicle is equipped with an
electronic transmission. The
R (Reverse) and D (Drive) shift
switches are designed to prevent
inadvertent shifting out of P (Park)
unless the ignition is on, and the
brake pedal is applied.
For vehicles with a diesel engine,
the vehicle does not need to be on
to shift out of P (Park).
When the vehicle is stopped, press
ENGINE START/STOP to turn off
the vehicle. The transmission will
shift to P (Park) automatically.
The vehicle will not shift into
P (Park) if it is moving too fast. Stop
the vehicle and shift into P (Park). To shift in and out of P (Park), see
Shifting Into Park
0202 andShifting
out of Park 0203.
R : Use this gear to back up.
If the vehicle is shifted from either
R (Reverse) to D (Drive),
or D (Drive) to R (Reverse) while the
speed is too high, the vehicle will
shift to N (Neutral). Reduce the
vehicle speed and try the shift
again.
To shift into R (Reverse): 1. Bring the vehicle to a complete stop.
2. Pull the R (Reverse) switch on the center stack.
To shift out of R (Reverse):
1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
At low vehicle speeds, R (Reverse)
can be used to rock the vehicle
back and forth to get out of snow,
ice, or sand without damaging the
transmission. See If the Vehicle Is
Stuck 0190.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 215
N :In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
(Continued)
Caution (Continued)
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
The vehicle is not designed to
stay in N (Neutral) for extended
periods of time. It will
automatically shift into P (Park).
To shift into N (Neutral), press the
N (Neutral) switch until the N
indicator displays.
To shift out of N (Neutral): 1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Car Wash Mode
This vehicle includes a Car Wash
Mode that allows the vehicle to
remain in N (Neutral) for use in
automatic car washes. Car Wash Mode is not to be used
for vehicle towing. If the vehicle
needs to be towed, see
Towing the
Vehicle 0363
Caution
The vehicle is not designed to
stay in N (Neutral) for extended
periods of time. It will
automatically shift into P (Park) if
left in Car Wash Mode.
Car Wash Mode (Engine Off –
Driver in Vehicle)
To place the vehicle in N (Neutral)
with the engine off and the vehicle
occupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Shift to N (Neutral).
4. Turn off the engine and release the brake pedal.