GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Customer Information 405
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
410 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Connected Services 419
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
420 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 421
IndexA
About Driving the Vehicle . . . . . . . . . 3
Accessories andModifications . . . . . . . . . . . . . . . . . . 286
Accessory Power . . . . . . . . . . . . . . . 202
Adaptive Cruise Control . . . . . . . . 232
Add-On Electrical Equipment . . . 282
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . .411
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 384
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 61
Air Cleaner/Filter, Engine . . . . . . . 299
Air Conditioning . . . . . . . . . . . 170, 172
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 175
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 175
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 83
Passenger Sensing System . . . . 85
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 83
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 84 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
Where Are the Airbags? . . . . . . . . 81
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 89
Passenger Status Indicator . . . 132
Readiness Light . . . . . . . . . . . . . . 131
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 89
System Check . . . . . . . . . . . . . . . . . . 79
Alarm Vehicle Security . . . . . . . . . . . . . . . . 48
Alert Lane Change . . . . . . . . . . . . . . . . . 256
Side Blind Zone (SBZA) . . . . . . 255
All-Season Tires . . . . . . . . . . . . . . . . 326
All-Wheel Drive . . . . . . . . . . . . 218, 310
Antilock Brake System (ABS) . . . 219
Warning Light . . . . . . . . . . . . . . . . . 136
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 367
Interior . . . . . . . . . . . . . . . . . . . . . . . . 371
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 399
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 249
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
422 Index
Assistance Systems forParking and Backing . . . . . . . . . . 243
Auto Stop Stop/Start System . . . . . . . . . . . . 199
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 52
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Forward Braking . . . . . . . . . . . . . . 252
Headlamp System . . . . . . . . . . . . 164
Transmission . . . . . . . . . . . . . . . . . 213
Transmission Fluid . . . . . . . . . . . 299
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 217
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 168
Load Management . . . . . . . . . . . . 168
Power Protection . . . . . . . . . . . . . 168
Battery - North America . . . . 309, 360
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . 263
Blade Replacement, Wiper . . . . . 311
Brake
Parking, Electric . . . . . . . . . . . . . . 219
System Warning Light . . . . . . . . 135
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Antilock . . . . . . . . . . . . . . . . . . . . . . . 219 Brakes (cont'd)
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 221
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 181
Automatic Forward . . . . . . . . . . . 252
Braking System Front Pedestrian (FPB) . . . . . . . 253
Break-In, New Vehicle . . . . . . . . . . 195
Bulb Replacement Front Turn Signal Lamps . . . . . 315
Halogen Bulbs . . . . . . . . . . . . . . . . 314
Headlamp Aiming . . . . . . . . . . . . . 314
Headlamps . . . . . . . . . . . . . . . . . . . 314
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 315
License Plate Lamps . . . . . . . . . 316
Taillamps . . . . . . . . . . . . . . . . . . . . . 316
Buying New Tires . . . . . . . . . . . . . . . 341
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 116
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 286 California
Proposition
65 Warning . . . . . . . . . .285, 309, 360,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 392
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 206
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 42
Winter Driving . . . . . . . . . . . . . . . . 189
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . .110
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 111
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 109
Chains, Tire . . . . . . . . . . . . . . . . . . . . 345
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .118
Charging System Light . . . . . . . . . 133
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 133
Child Restraints Infants and Young Children . . . . . 93
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 98
Older Children . . . . . . . . . . . . . . . . . . 91
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
424 Index
Drive SystemsAll-Wheel Drive . . . . . . . . . . 218, 310
Driver Assistance Systems . . . . . 242
Driver Behavior . . . . . . . . . . . . . . . . . 179
Driver Information Center (DIC) . . . . . . . . . . . . . 142, 147
Driver Mode Control . . . . . . . . . . . . 226
Driving
Assistance Systems . . . . . . . . . . 249
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 274
Defensive . . . . . . . . . . . . . . . . . . . . . 181
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 181
Environment . . . . . . . . . . . . . . . . . . 180
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 188
If the Vehicle is Stuck . . . . . . . . . 190
Loss of Control . . . . . . . . . . . . . . . 183
Off-Road . . . . . . . . . . . . . . . . . . . . . 183
Off-Road Recovery . . . . . . . . . . . 182
Vehicle Load Limits . . . . . . . . . . . 191
Wet Roads . . . . . . . . . . . . . . . . . . . 187
Winter . . . . . . . . . . . . . . . . . . . . . . . . 189
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 172E
Electric Parking Brake . . . . . . . . . . 219
Electric Parking Brake Light . . . . 136
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 282
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 318
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Overload . . . . . . . . . . . . . . . . . . . . . 317
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 323
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 410
Engine Air Cleaner/Filter . . . . . . . . . . . . . 299
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 133
Compartment Overview . . . . . . . 289
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 130
Cooling System . . . . . . . . . . . . . . . 301
Drive Belt Routing . . . . . . . . . . . . 394
Exhaust . . . . . . . . . . . . . . . . . . . . . . 206
Heater . . . . . . . . . . . . . . . . . . . . . . . . 200
Oil Life System . . . . . . . . . . . . . . . 298 Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . 139
Overheating . . . . . . . . . . . . . . . . . . 305
Power Messages . . . . . . . . . . . . . 152
Running While Parked . . . . . . . . 206
Starting . . . . . . . . . . . . . . . . . . . . . . . 197
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 262
Entry Lighting . . . . . . . . . . . . . . . . . . . 167
Equipment, Towing . . . . . . . . . . . . . 280
Event Data Recorders . . . . . . . . . . 407
Exhaust Fluid
Diesel . . . . . . . . . . . . . . . . . . . . . . . . 208
Exit Lighting . . . . . . . . . . . . . . . . . . . . 167
Extended Parking . . . . . . . . . . . . . . . 205
Extender, Seat Belt . . . . . . . . . . . . . . 77
Exterior Lamp Controls . . . . . . . . . 161
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 168
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Replacement (Fuel) . . . . . . . . . . . 268
Filter, Engine Air Cleaner . . . . . . . . . . . 299
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 163
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
426 Index
Headlamps (cont'd)Automatic . . . . . . . . . . . . . . . . . . . . . 164
Bulb Replacement . . . . . . . . . . . . 314
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 163
Flash-to-Pass . . . . . . . . . . . . . . . . . 163
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 315
High-Beam On Light . . . . . . . . . . 141
High/Low Beam Changer . . . . . 163
Lamps On Reminder . . . . . . . . . 141
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 70
Steering Wheel . . . . . . . . . . . . . . . .114
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Heated Mirrors . . . . . . . . . . . . . . . . . . . 51
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 200
Heating . . . . . . . . . . . . . . . . . . . . 170, 172
High-Beam On Light . . . . . . . . . . . . 141
Hill and Mountain Roads . . . . . . . . 188
Hill Descent Control (HDC) . . . . . 225
Hill Descent Control Light . . . . . . . 137
Hill Start Assist (HSA) . . . . . . . . . . 221
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 72
HVAC . . . . . . . . . . . . . . . . . . . . . . 170, 172
I
Ignition Positions . . . . . . . . . . . . . . . 195
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 49
Indicator Pedestrian Ahead . . . . . . . . . . . . 137
Vehicle Ahead . . . . . . . . . . . . . . . . 137
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 93
Information Publication Ordering . . . . . . . . . . 404
Infotainment . . . . . . . . . . . . . . . . . . . . 169
Infotainment System . . . . . . . . . . . . 408
Instrument Cluster . . . . . . . . . 122, 125
Interior Rearview Mirrors . . . . . . . . . 52
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 360
K
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
L
Labeling, Tire Sidewall . . . . . . . . . . 327
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 166
Daytime Running (DRL) . . . . . . 163
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 166
Exterior Controls . . . . . . . . . . . . . . 161
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 168
Front Turn Signal . . . . . . . . . . . . . 315
License Plate . . . . . . . . . . . . . . . . . 316
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 133
On Reminder . . . . . . . . . . . . . . . . . 141
Reading . . . . . . . . . . . . . . . . . . . . . . 167
Taillamps . . . . . . . . . . . . . . . . . . . . . 316
Lane Change Alert (LCA) . . . . . . . 256
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 258
Lane Keep Assist (LKA) . . . . . . . . 258
Lane Keep Assist Light . . . . . . . . . 137
Lap-Shoulder Belt . . . . . . . . . . . . . . . 74
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 103
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 98
LED Lighting . . . . . . . . . . . . . . . . . . . . 315