GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
450 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/14/19
454 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/14/19
456 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0311. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
462 Connected Services
3. To change the SSID orpassword, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks. .
Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
464 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 318
Accessory Power . . . . . . . . . . . . . . . 228
Active Fuel Management . . . . . . . 231
Add-On Electrical Equipment . . . 311
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 312
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 454
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 427
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 72
Air Cleaner/Filter, Engine . . . . . . . 331
Air Conditioning . . . . . . . . . . . 191, 193
Air Filter Life System . . . . . . . . . . . . . . . . . . . 330
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 197
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 197
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 99
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 91
Passenger Sensing System . . . . 93
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 91 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 92
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 90
Where Are the Airbags? . . . . . . . . 89
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 98
Passenger Status Indicator . . . 150
Readiness Light . . . . . . . . . . . . . . 149
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 97
System Check . . . . . . . . . . . . . . . . . . 87
Alarm Vehicle Security . . . . . . . . . . . . . . . . 55
Alert Lane Change . . . . . . . . . . . . . . . . . 272
Side Blind Zone (SBZA) . . . . . . 271
All-Season Tires . . . . . . . . . . . . . . . . 364
All-Terrain Tires . . . . . . . . . . . . . . . . . 365
Antilock Brake System (ABS) . . . 244 Warning Light . . . . . . . . . . . . . . . . . 155
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 408
Interior . . . . . . . . . . . . . . . . . . . . . . . . 413
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 442
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Index 465
Assistance Systems forDriving . . . . . . . . . . . . . . . . . . . . . . . . 265
Assistance Systems for Parking and Backing . . . . . . . . . . 259
Auto Stop Stop/Start System . . . . . . . . . . . . 225
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . 59
Door Locks . . . . . . . . . . . . . . . . . . . . . 47
Forward Braking . . . . . . . . . . . . . . 268
Headlamp System . . . . . . . . . . . . 182
Transmission . . . . . . . . . . . . . . . . . 233
Transmission Fluid . . . . . . . . . . . 330
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 235
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 345
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 346
B
Battery Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 188
Load Management . . . . . . . . . . . . 188
Power Protection . . . . . . . . . . . . . 188
Battery - North America . . . . 342, 400
Blade Replacement, Wiper . . . . . 349
Blind Spot Mirrors . . . . . . . . . . . . . . . 59 Brake
Parking, Electric . . . . . . . . . . . . . . 245
System Warning Light . . . . . . . . 153
Brake Pad Life System . . . . . . . . . 340
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 340 Antilock . . . . . . . . . . . . . . . . . . . . . . . 244
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 246
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Pad Life System . . . . . . . . . . . . . . 340
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 201 Automatic Forward . . . . . . . . . . . 268
Braking System Front Pedestrian (FPB) . . . . . . . 269
Break-In, New Vehicle . . . . . . . . . . 220
Bulb Replacement Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 353
Halogen Bulbs . . . . . . . . . . . . . . . . 351
Headlamp Aiming . . . . . . . . . . . . . 351
Headlamps . . . . . . . . . . . . . . . . . . . 351
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 352
License Plate Lamps . . . . . . . . . 354
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 352 Buying New Tires . . . . . . . . . . . . . . . 383
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 134
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 318
California Proposition
65 Warning . . . . . . . . . .318, 342, 400, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 435
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 232
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 48
Winter Driving . . . . . . . . . . . . . . . . 210
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . 129
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 127
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 353
Center Seat . . . . . . . . . . . . . . . . . . . . . 71
Chains, Tire . . . . . . . . . . . . . . . . . . . . 387
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
466 Index
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 137
Charging System Light . . . . . . . . . 151
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 151
Ignition Transmission Lock . . . 348
Child Restraints Infants and Young Children . . . 101
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 107
Older Children . . . . . . . . . . . . . . . . 100
Securing . . . . . . . . . . . . . . . . . 118, 122
Systems . . . . . . . . . . . . . . . . . . . . . . 104
Circuit Breakers . . . . . . . . . . . . . . . . 355
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 408
Interior Care . . . . . . . . . . . . . . . . . . 413
Climate Control Systems . . . . . . . 191 Air Conditioning . . . . . . . . . . . . . . 191
Dual Automatic . . . . . . . . . . . . . . . 193
Heating . . . . . . . . . . . . . . . . . . . . . . . 191
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Cluster, Instrument . . . . . . . . . . . . . 140
Collision Damage Repair . . . . . . . 445
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 126
Compass . . . . . . . . . . . . . . . . . . . . . . . 134 Connected Services
Connections . . . . . . . . . . . . . . . . . . 461
Diagnostics . . . . . . . . . . . . . . . . . . . 463
Navigation . . . . . . . . . . . . . . . . . . . . 460
Connections Connected Services . . . . . . . . . . 461
Control
Hill Descent . . . . . . . . . . . . . . . . . . 249
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 247
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 156
Control of a Vehicle . . . . . . . . . . . . . 201
Convex Mirrors . . . . . . . . . . . . . . . . . . 57
Coolant Engine Temperature Gauge . . 147
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 158
Cooling . . . . . . . . . . . . . . . . . . . . 191, 193
Cooling System . . . . . . . . . . . . . . . . . 332
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 444
Cruise Control . . . . . . . . . . . . . . . . . . 255 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Cupholders . . . . . . . . . . . . . . . . . . . . . 126
Customer Assistance . . . . . . . . . . . 441
Offices . . . . . . . . . . . . . . . . . . . . . . . . 440 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 441
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 447
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 438
D
Damage Repair, Collision . . . . . . . 445
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 451
OnStar . . . . . . . . . . . . . . . . . . . . . . . 451
Data Recorders, Event . . . . . . . . . 450
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 182
Defensive Driving . . . . . . . . . . . . . . . 201
Delayed Locking . . . . . . . . . . . . . . . . . 46
Diagnostics
Connected Services . . . . . . . . . . 463
Differential, Limited-Slip . . . . . . . . 255
Distracted Driving . . . . . . . . . . . . . . . 200
Dome Lamps . . . . . . . . . . . . . . . . . . . 186
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 161
Delayed Locking . . . . . . . . . . . . . . . . 46
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Index 467
Door (cont'd)Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Locks . . . . . . . . . . . . . . . . . . . . 46
Drive Belt Routing, Engine . . . . . . 437
Driver Assistance Systems . . . . . 258
Driver Information
Center (DIC) . . . . . . . . . . . . . 161, 163
Driver Mode Control . . . . . . . . . . . . 250
Driver Mode Control Light . . . . . . 158
Driving Assistance Systems . . . . . . . . . . 265
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 281
Defensive . . . . . . . . . . . . . . . . . . . . . 201
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 201
For Better Fuel Economy . . . . . . . 30
Hill and Mountain Roads . . . . . . 209
If the Vehicle is Stuck . . . . . . . . . .211
Loss of Control . . . . . . . . . . . . . . . 203
Off-Road . . . . . . . . . . . . . . . . . . . . . 203
Off-Road Recovery . . . . . . . . . . . 202
Vehicle Load Limits . . . . . . . . . . . 212
Wet Roads . . . . . . . . . . . . . . . . . . . 208
Winter . . . . . . . . . . . . . . . . . . . . . . . . 210
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 193E
E85 or FlexFuel . . . . . . . . . . . . . . . . 278
Electric Parking Brake . . . . . . . . . . 245
Electric Parking Brake Light . . . . 154
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 311
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 355
Fuses and Circuit Breakers . . . 355
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 359, 361
Overload . . . . . . . . . . . . . . . . . . . . . 354
Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . . . 157
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 453
Engine Air Cleaner/Filter . . . . . . . . . . . . . 331
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 151
Compartment Overview . . . . . . . 321
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 147
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 158
Cooling System . . . . . . . . . . . . . . . 332
Drive Belt Routing . . . . . . . . . . . . 437 Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 232
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Heater . . . . . . . . . . . . . . . . . . . . . . . . 227
Oil Life System . . . . . . . . . . . . . . . 328
Oil Pressure Gauge . . . . . . . . . . 146
Oil Pressure Light . . . . . . . . . . . . 159
Overheated Protection
Operating Mode . . . . . . . . . . . . . 338
Overheating . . . . . . . . . . . . . . . . . . 336
Power Messages . . . . . . . . . . . . . 169
Running While Parked . . . . . . . . 232
Starting . . . . . . . . . . . . . . . . . . . . . . . 224
Engine Air Filter Life System . . . . 330
Entry Lighting . . . . . . . . . . . . . . . . . . . 187
Equipment, Towing . . . . . . . . . . . . . 290
Event Data Recorders . . . . . . . . . . 450
Exit Lighting . . . . . . . . . . . . . . . . . . . . 187
Extended Parking . . . . . . . . . . . . . . . 231
Extender, Seat Belt . . . . . . . . . . . . . . 85
Exterior Cargo Lamps . . . . . . . . . . 185
Exterior Lamp Controls . . . . . . . . . 179
Exterior Lamps Off Reminder . . . 181
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 188