GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/14/19
456 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0311. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
466 Index
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 137
Charging System Light . . . . . . . . . 151
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 151
Ignition Transmission Lock . . . 348
Child Restraints Infants and Young Children . . . 101
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 107
Older Children . . . . . . . . . . . . . . . . 100
Securing . . . . . . . . . . . . . . . . . 118, 122
Systems . . . . . . . . . . . . . . . . . . . . . . 104
Circuit Breakers . . . . . . . . . . . . . . . . 355
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 408
Interior Care . . . . . . . . . . . . . . . . . . 413
Climate Control Systems . . . . . . . 191 Air Conditioning . . . . . . . . . . . . . . 191
Dual Automatic . . . . . . . . . . . . . . . 193
Heating . . . . . . . . . . . . . . . . . . . . . . . 191
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Cluster, Instrument . . . . . . . . . . . . . 140
Collision Damage Repair . . . . . . . 445
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 126
Compass . . . . . . . . . . . . . . . . . . . . . . . 134 Connected Services
Connections . . . . . . . . . . . . . . . . . . 461
Diagnostics . . . . . . . . . . . . . . . . . . . 463
Navigation . . . . . . . . . . . . . . . . . . . . 460
Connections Connected Services . . . . . . . . . . 461
Control
Hill Descent . . . . . . . . . . . . . . . . . . 249
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 247
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 156
Control of a Vehicle . . . . . . . . . . . . . 201
Convex Mirrors . . . . . . . . . . . . . . . . . . 57
Coolant Engine Temperature Gauge . . 147
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 158
Cooling . . . . . . . . . . . . . . . . . . . . 191, 193
Cooling System . . . . . . . . . . . . . . . . . 332
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 444
Cruise Control . . . . . . . . . . . . . . . . . . 255 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Cupholders . . . . . . . . . . . . . . . . . . . . . 126
Customer Assistance . . . . . . . . . . . 441
Offices . . . . . . . . . . . . . . . . . . . . . . . . 440 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 441
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 447
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 438
D
Damage Repair, Collision . . . . . . . 445
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 451
OnStar . . . . . . . . . . . . . . . . . . . . . . . 451
Data Recorders, Event . . . . . . . . . 450
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 182
Defensive Driving . . . . . . . . . . . . . . . 201
Delayed Locking . . . . . . . . . . . . . . . . . 46
Diagnostics
Connected Services . . . . . . . . . . 463
Differential, Limited-Slip . . . . . . . . 255
Distracted Driving . . . . . . . . . . . . . . . 200
Dome Lamps . . . . . . . . . . . . . . . . . . . 186
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 161
Delayed Locking . . . . . . . . . . . . . . . . 46
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Index 469
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 351
Hazard Warning Flashers . . . . . . . 183
Head Restraints . . . . . . . . . . . . . . . . . 69
Head-up Display . . . . . . . . . . . . . . . . 166
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 351
Automatic . . . . . . . . . . . . . . . . . . . . . 182
Bulb Replacement . . . . . . . . . . . . 351
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 182
Flash-to-Pass . . . . . . . . . . . . . . . . . 182
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 352
High-Beam On Light . . . . . . . . . . 160
High/Low Beam Changer . . . . . 181
Lamps On Reminder . . . . . . . . . 161
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 79
Steering Wheel . . . . . . . . . . . . . . . 133
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Heated Mirrors . . . . . . . . . . . . . . . . . . . 59
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 227
Heating . . . . . . . . . . . . . . . . . . . . 191, 193
High-Beam On Light . . . . . . . . . . . . 160 High-Speed Operation . . . . . . . . . . 373
Hill and Mountain Roads . . . . . . . . 209
Hill Descent Control (HDC) . . . . . 249
Hill Descent Control Light . . . . . . . 156
Hill Start Assist (HSA) . . . . . . . . . . 247
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 81
HVAC . . . . . . . . . . . . . . . . . . . . . . 191, 193
I
Ignition Positions . . . . . . . . . . 220, 222
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 348
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 56
Indicator Pedestrian Ahead . . . . . . . . . . . . 156
Vehicle Ahead . . . . . . . . . . . . . . . . 156
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 101
Information Publication Ordering . . . . . . . . . . 447
Infotainment . . . . . . . . . . . . . . . . . . . . 190
Infotainment System . . . . . . . . . . . . 451
Instrument Cluster . . . . . . . . . . . . . . 140
Interior Rearview Mirrors . . . . . . . . . 61
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 400
K
Keyless EntryRemote (RKE) System . . . . . 34, 42
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
L
Labeling, Tire Sidewall . . . . . . . . . . 365
Lamps Daytime Running (DRL) . . . . . . 182
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 186
Exterior Cargo . . . . . . . . . . . . . . . . 185
Exterior Controls . . . . . . . . . . . . . . 179
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 181
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 188
License Plate . . . . . . . . . . . . . . . . . 354
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 151
On Reminder . . . . . . . . . . . . . . . . . 161
Reading . . . . . . . . . . . . . . . . . . . . . . 187
Lane Change Alert (LCA) . . . . . . . 272
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 274
Lane Keep Assist (LKA) . . . . . . . . 274