
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Vehicle Care 393Caution (Continued)and could damage the system.
Use only the tools supplied with
the hoist mechanism.
4. Insert the hoist end (10)
through the hole (9) in the rear
bumper and onto the hoist
shaft.
Do not use the chiseled end of
the wheel wrench.
5. Raise the tire part way upward.
Make sure the retainer is
seated in the wheel opening.
6. Raise the tire fully against the
underside of the vehicle by
turning the wheel wrench clockwise until you hear two
clicks or feel it skip twice. You
cannot overtighten the cable.
7. Make sure the tire is stored
securely. Push, pull, and then
try to turn the tire. If the tire
moves, use the wheel wrench
to tighten the cable.
Repeat this tightness check
procedure when checking the
spare tire pressure according
to the scheduled maintenance
information or any time the
spare tire is handled due to
service of other components. Correctly Stored
Incorrectly Stored
8. Reinstall the spare tire lock,
if the vehicle has one.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
398 Vehicle Care negative ( − ) terminal on the
dead battery because this can
cause sparks.
7. Connect one end of the red
positive (+) cable to the remote
positive (+) terminal of the
vehicle with the discharged
battery.
8. Do not let the other end touch
metal. Connect it to the
positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the
vehicle has one.
9. Connect one end of the black
negative ( − ) cable to the
negative ( − ) terminal of the
good battery. Use a remote
negative ( − ) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step.
10. Connect the other end of the
negative ( − ) cable to the
remote negative ( − ) terminal to
the discharged battery. 11. Start the vehicle with the good
battery and run the engine for a
while.
12. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service.
CautionIf the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes. Towing the Vehicle CautionIncorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire while loading the
vehicle. Do not use a sling type
lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
400 Vehicle Care Dinghy Towing
(Two-Wheel-Drive Vehicles and
Vehicles with a Single-Speed
Transfer Case)
Caution
If a vehicle with two-wheel drive
or a single-speed transfer case is
towed with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Two-wheel-drive vehicles and
vehicles with a single-speed transfer
case should not be towed with all
four wheels on the ground.
Dinghy Towing (Vehicles with a
Two-Speed Transfer Case)
Only dinghy tow four-wheel-drive
vehicles with a two-speed transfer
case that have an N (Neutral) and a
4
n (Four-Wheel Drive Low) setting. { WarningShifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can allow the vehicle
to move even if the transmission
is in P (Park). You or others could
be injured. Set the parking brake
and use wheel blocks before
shifting the transfer case to
N (Neutral).
To dinghy tow:
1. Position the vehicle being
towed behind the tow vehicle,
facing forward and on a level
surface.
2. Securely attach the vehicle
being towed to the tow vehicle.
3. Start the engine.
4. Shift the transfer case to
N (Neutral). See “ Shifting into
N (Neutral) ” under Four-Wheel
Drive 0 235 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Vehicle Care 4015. With the engine running,
release the parking brake and
verify that the transfer case is
in N (Neutral) by shifting the
transmission to D (Drive) and
then to R (Reverse). There
should be no movement while
shifting the transmission.
6. Shift the transmission to D
(Drive).
7. If equipped with an ignition key,
turn the ignition to ACC/
ACCESSORY. If equipped with
Keyless Access, turn the
engine off. Disregard the Shift
to P (Park) DIC message.
See Ignition Positions (Key
Access) 0 217 or Ignition
Positions (Keyless Access)
0 219 .
{ Warning
To avoid death, serious injury,
or property damage, before
dinghy towing the vehicle, always
disconnect and secure the
(Continued) Warning (Continued) negative battery cable and cover
the negative battery post and
cable with a non-conductive
material. If the battery is left
connected or the battery cable
contacts the post, the Electric
Parking Brake may activate
during towing, which could cause
a crash.
8. Disconnect the negative ( – )
battery cable. See “ Negative
Battery Cable Disconnection ”
in Battery - North America
0 337 .
9. Shift the transmission to
P (Park).
Caution
If the steering column is locked,
vehicle damage may occur. 10. Move the steering wheel to
make sure the steering column
is unlocked.
11. If the vehicle has an ignition
key, keep it in the towed
vehicle in ACC/ACCESSORY
to prevent the steering column
from locking. If the vehicle is
equipped with Keyless Access,
keep the RKE transmitter
outside of the vehicle and
manually lock the doors.
Access the vehicle by using
the key in the door lock. See
Door Locks 0 44 .
Disconnecting the Towed Vehicle
Before disconnecting from the tow
vehicle:
1. Park on a level surface. Secure
the vehicle with wheel blocks.
2. Re-connect the negative ( – )
battery. See Battery - North
America 0 337 .
3. Turn on the ignition with the
engine off. For vehicles with a
key, turn the ignition to ON/
RUN with the engine off. If the

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
402 Vehicle Care vehicle is equipped with
Keyless Access, with your foot
off the brake pedal, press and
hold ENGINE START/STOP for
five seconds until the green
light comes on in the button.
See Ignition Positions (Key
Access) 0 217 or Ignition
Positions (Keyless Access)
0 219 .
4. Set the parking brake. See
Electric Parking Brake 0 241 .
5. Disconnect from the tow
vehicle.
6. Shift the transmission to
N (Neutral).
7. Shift the transfer case to 2
m(Two-Wheel Drive High). When
the shift to 2
m (Two-Wheel
Drive High) is complete, the
light in the instrument cluster
will stop flashing and stay lit.
See Four-Wheel-Drive Light
0 153 .
8. Start the engine. Check that
the vehicle is in 2
m(Two-Wheel Drive High) by starting the engine and shifting
the transmission to D (Drive)
and then to R (Reverse). There
should be movement of the
vehicle while shifting.
9. Shift the transmission to
P (Park) and turn off the
ignition.
10. Release the parking brake and
remove the wheel blocks.
11. Reset any lost presets.
The outside temperature
display will default to 0 °C
(32 °F) but will reset with
normal usage. Dolly Towing

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Vehicle Care 403CautionDo not tow this vehicle with two
wheels on the ground, or vehicle
damage could occur. This
damage would not be covered by
the vehicle warranty.
Dolly towing this vehicle is not
allowed with either the front or the
rear tires on the ground for
two-wheel drive or four-wheel drive,
regardless of transfer case. Appearance Care Exterior Care Locks Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0 425 .
Washing the Vehicle To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{ Warning
Do not power wash any part of
the vehicle ’ s interior, including the
vinyl floor covering. This could
damage safety and other systems
in the vehicle, which would not be
covered by the vehicle warranty. CautionDo not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
408 Vehicle Care Body Component Lubrication Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance At least twice a year, spring and fall,
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect. If equipped
with power assist steps, extend
them and then use a high pressure
wash to clean all joints and gaps.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced. Sheet Metal Damage If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. Refer to “ Finish Care ”
previously in this section. Interior Care To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle ’ s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed
for the surfaces being cleaned to
prevent permanent damage. Apply
cleaners directly to the cleaning
cloth. Do not spray cleaners on any
switches or controls. Remove
cleaners quickly.
Before using cleaners, read and
follow all safety instructions on the
label. While cleaning the interior,
open the doors and windows to get
proper ventilation.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
412 Vehicle Care .
Use only a single floor mat on
the driver side.
.
Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mats Pull up on the rear of the driver side
floor mat to unlock each retainer
and remove.
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snapping into position.
Make sure the floor mat is properly
secured in place. Verify the floor mat does not
interfere with the pedals.