2019 GMC ACADIA Owner's Manual

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
384 Service and Maintenance
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter
2.5L L4 Engine 23321606 A3212C
3.6L V6 Engine 15278634 A3083C
Engine Oil Filter 2.5L L4 Engine 12640445 PF64
3.6L V6 Engine 19330000 PF63E
Passenger Compartment Air Filter 13508023 CF185
Spark Plugs 2.5L L4 Engine 12627160 41-115
3.6L V6 Engine 12646780 41-130
Wiper Blades Front Driver –60 cm (24 in) 23372088 —
Front Passenger –50 cm (20 in) 23360287 —
Rear –30 cm (12 in) 23299093 —

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
Service and Maintenance 385
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
386 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 386
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 386
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 387
Engine Drive Belt Routing . . . . 389
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 387 for the vehicle's engine code.
Service Parts
Identification Label
There may be a label in the rear
compartment, under the load floor,
inside the cargo storage shelf unit,
that contains the following
information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options and special
equipment
If there is no label, there is a
barcode on the certification label on
the center (B) pillar to scan for this
same information.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
Technical Data 387
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. SeeRecommended Fluids and
Lubricants 0383 for more information.
Application Capacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under thehood. See your dealer for more information.
Cooling System 2.5L L4 Engine 9.2 L 9.7 qt
2.5L L4 Engine - with rear HVAC 10.7 L 11.3 qt
3.6L V6 Engine 11.4 L 12.0 qt
3.6L V6 Engine - with rear HVAC 12.9 L 13.7 qt
Engine Oil with Filter 2.5L L4 Engine FWD 4.7 L 5.0 qt
2.5L L4 Engine AWD 5.7 L 6.0 qt
3.6L V6 Engine 5.7 L 6.0 qt

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
388 Technical Data
ApplicationCapacities
Metric English
Fuel Tank
FWD 73.4 L 19.4 gal
AWD 82.1 L 21.7 gal
Transfer Case Fluid 1.0 L 1.0 qt
Wheel Nut Torque 190 Y140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
Engine Specifications
Engine VIN CodeTransmission Spark Plug Gap
2.5L L4 Engine AAutomatic 0.95–1.10 mm (0.037–
0.043 in)
3.6L V6 Engine SAutomatic 0.80–0.90 mm (0.031–
0.035 in)

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
Technical Data 389
Engine Drive Belt Routing
2.5L L4 Engine
3.6L V6 Engine

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
390 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 390
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 392
Customer Assistance for Text Telephone (TTY) Users . . . . . 393
Online Owner Center . . . . . . . . . 393
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 394
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 394
Scheduling Service Appointments . . . . . . . . . . . . . . . 396
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 396
Collision Damage Repair . . . . . 397
Publication Ordering Information . . . . . . . . . . . . . . . . . . 399
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 400
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 400
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 401
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 401
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 402
Event Data Recorders . . . . . . . . 402
OnStar . . . . . . . . . . . . . . . . . . . . . . . 403
Infotainment System . . . . . . . . . . 403
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
Customer Information 391
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Blvd.
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One