
Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connection.
Check for a poor Wi-Fi
signal.
Weak signal.
Use a unique name for your
SSID, don’t use the default
name unless it contains a
unique identifier, such as
part of the MAC address.
Multiple Access points
within range with the same
SSID.
Position the vehicle close to
the hotspot with the front of
the vehicle facing the
hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
Weak signal probably due
to distance from the
hotspot, obstruction or high
interference.
Disconnecting after
successful connection.
If the vehicle is equipped
with heated windshield, try
positioning the vehicle so
that the windshield is not
facing the hotspot. If you
have metallic window tinting
There may be an obstruction
between SYNC 3 and the
hotspot.
Poor signal seen by SYNC 3
despite being near a
hotspot.
but not on the windshield,
position the vehicle to face
the hotspot. If all windows
are tinted, you can open the
windows in the direction of
the hotspot if that is feas-
ible.
Try to remove other
obstructions that may
impact signal quality such
as opening the garage door.
Please set the network to
visible and try again.
The hotspot was defined as
a hidden network.
A hotspot is not listed in the
list of available networks.
451
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood protector. *
• Side window deflectors. *
• Splash guards.
• Step bars.
• Wheel covers. *
• Wheelhouse liners.
Interior Style
• Floor liners.
• Ambient lighting.
• Carpeted floor mats. Lifestyle
•
Ash cup and smokers packages.
• Cargo area illumination.
• Cargo area mats.
• Cargo liners.
• Cargo organizers.
• Device holder. *
• Hitch and towing accessories.
• Roof racks.
• Seat covers. *
• Window grilles.
Peace of Mind
• Back-up alarm. *
• Hitch scan rear park assist sensor. *
• Roadside assistance kits. *
• Keyless entry keypad.
• Remote start.
• Telematics. *
• Vehicle security system.
• Wheel locks.
* The accessory manufacturer designs,
develops and therefore warrants Ford
Licensed Accessories, and does not design
or test these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
459
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Accessories

Multi-point inspection
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure **
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
* Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
** If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed. Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
When to expect the oil change message
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
469
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Scheduled Maintenance

Stowing the Wheel and Vehicle Jack........304
Vehicle Jack..........................................................
297
Vehicles With a Spare Wheel........................ 295
Changing the 12V Battery.........................244 Removing the Battery...................................... 244
Replacing the Battery...................................... 246
Changing the Engine Air Filter - 3.2L Power Stroke Diesel.................................255
Changing the Engine Air Filter - 3.5L Ecoboost™.................................................256
Changing the Engine Air Filter - 3.7L..................................................................257
Changing the Engine Oil and Oil Filter...............................................................235
Engine Lubrication for Severe Service
Operation
......................................................... 235
Changing the Front Wiper Blades.........246
Checking MyKey System Status...............63
Checking the Wiper Blades.....................246
Child Restraint and Seatbelt Maintenance.................................................46
Child Restraint Positioning..........................37
Child Safety
.......................................................18
General Information............................................. 18
Child Safety Locks
.........................................39
Left-Hand Side..................................................... 40
Right-Hand Side.................................................. 40
Cigar Lighter.....................................................121
Cleaning Products......................................260
Cleaning the Engine....................................262
Cleaning the Exterior...................................261 Body Paintwork Preservation........................ 262
Cleaning the Chrome Trim.............................. 261
Cleaning the Headlamps................................. 261
Cleaning the Rear Window............................. 261
Sliding Door Tracks........................................... 262
Cleaning the Instrument Panel and Instrument Cluster Lens........................265
Cleaning the Interior...................................263 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 263
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 265
Leather Interior................................................... 264
Mirrors.................................................................... 265
Rear Windows..................................................... 265
Seatbelts.............................................................. 264Storage Compartments, Cup Holders and
Ashtrays........................................................... 265
Suede Micro Fiber Fabric................................ 264
Cleaning the Wheels
..................................266
Cleaning the Windows and Wiper Blades...........................................................263
Clearing All MyKeys.......................................63
Climate Control
.............................................107
Cold Weather Precautions........................192
Coolant Check See: Engine Coolant Check............................ 236
Crash Sensors and Airbag Indicator........57
Creating a MyKey
............................................62
Programming and Changing Configurable
Settings............................................................... 63
Cruise Control
................................................168
Principle of Operation...................................... 168
Cruise control See: Using Cruise Control................................ 168
Cup Holders
....................................................123
Customer Assistance..................................201
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Daytime Running Lamps............................84
Declaration of Conformity - Vehicles With: SYNC 3...............................................512
Radio Frequency Statement.......................... 512
Diesel Particulate Filter - 3.2L Diesel..............................................................145
Diesel Particulate Filter Automatic Regeneration................................................... 146
Diesel Particulate Filter Manual Regeneration................................................... 148
On-Board Diagnostics System...................... 146
Digital Radio
..................................................349
HD Radio Reception and Station
Troubleshooting............................................ 350
Direction Indicators.......................................84
517
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

H
Handbrake
See: Parking Brake - Vehicles With:
Mechanical Parking Brake.......................... 156
See: Parking Brake - Vehicles With: Push Down Parking Brake..................................... 156
Hazard Flashers............................................195
Headlamp Adjusting See: Adjusting the Headlamps..................... 247
Headlamp Removal See: Removing a Headlamp.......................... 248
Headrest See: Head Restraints........................................... 111
Head Restraints...............................................111
Adjusting the Head Restraint.......................... 112
Installing the Head Restraint .......................... 112
Removing the Head Restraint......................... 112
Heated Seats
..................................................119
Heated Windows and Mirrors..................109 Heated Exterior Mirrors..................................... 110
Heated Rear Window....................................... 109
Heating See: Climate Control......................................... 107
Hill Start Assist
..............................................157
Switching the System On and Off...............158
Using Hill Start Assist........................................ 157
Hints on Controlling the Interior Climate ..........................................................
108
Cooling the Interior Quickly............................ 108
General Hints....................................................... 108
Heating the Interior Quickly........................... 108
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions............................... 109
Recommended Settings for Cooling .........108
Recommended Settings for Heating..........108
Side Window Defogging in Cold Weather............................................................ 109
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 108
Hints on Driving With Anti-Lock Brakes
............................................................155
Home Screen.................................................401
Hood Lock See: Opening and Closing the Hood..........229
Horn.....................................................................79 I
Ignition Switch
...............................................124
In California (U.S. Only)............................202
Information Displays.....................................97 General Information............................................ 97
Information Messages
.................................101
Installing Child Restraints............................19 Child Safety Restraint.......................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 28
Instrument Cluster
..........................................91
Instrument Lighting Dimmer.....................84
Interior Lamps
.................................................85
Courtesy Lamp...................................................... 85
Entrance Lamps................................................... 85
Reading Lamps..................................................... 85
Interior Mirror...................................................89 Automatic Dimming Mirror.............................. 89
Manual Dimming Mirror..................................... 89
Introduction.........................................................7
J
Jump Starting the Vehicle.........................196 Connecting the Jumper Cables..................... 197
Jump Starting....................................................... 197
Preparing Your Vehicle..................................... 196
Removing the Jumper Cables........................ 197
K
Keys and Remote Controls.........................67 Principle of Operation......................................... 67
L
Lane Keeping System.................................170 Lane Keeping Alert............................................. 170
Lighting Control..............................................82 Flashing High Beam Headlamps.................... 83
Lighting Control Positions................................. 82
Switching All of the Parking Lamps On........................................................................\
.. 82
Switching High Beam Headlamps On and Off........................................................................\
. 83
520
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

Switching the Left-Hand Side or the
Right-Hand Side Parking Lamps
On........................................................................\
.. 82
Lighting..............................................................82
General Information............................................ 82
Load Carrying
..................................................174
Load Limit........................................................174
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 178
Vehicle Loading - with and without a Trailer.................................................................. 174
Load Retaining Fixtures
..............................174
Securing Cargo..................................................... 174
Locking and Unlocking
.................................72
Autolock................................................................... 75
Autounlock.............................................................. 76
Configurable Unlocking...................................... 76
Locking...................................................................... 72
Locking and Unlocking the Doors From Inside.................................................................... 72
One-Stage Unlocking......................................... 76
Opening and Closing the Sliding Door.........73
Opening the Double Rear Doors..................... 74
Rear Emergency Exit............................................ 75
Two-Stage Unlocking......................................... 76
Unlocking................................................................. 72
Zone Re-Locking................................................... 76
Lug Nuts See: Changing a Road Wheel....................... 293
M
Maintenance ..................................................
229
General Information......................................... 229
Manual Climate Control.............................107
Manual Seats
..................................................112
Adjusting the Armrest........................................ 114
Adjusting the Lumbar Support....................... 113
Moving the Seat Backward or Forward............................................................... 112
Recline Adjustment............................................ 113
Media Hub......................................................355
Message Center See: Information Displays................................. 97
Mirrors See: Heated Windows and Mirrors..............109
See: Windows and Mirrors................................ 87Mobile Communications Equipment.......15
Motorcraft Parts - 3.2L Power Stroke
Diesel.............................................................310
Motorcraft Parts - 3.5L Ecoboost™..................................................310
Motorcraft Parts - 3.7L................................312
MyKey – Troubleshooting
...........................65
MyKey ™..............................................................61
Principle of Operation......................................... 61
N
Navigation.......................................................421 cityseeker.............................................................. 428
Destination Mode.............................................. 423
Map Mode............................................................. 422
Navigation Map Updates................................ 429
Navigation Menu................................................ 426
SiriusXM Traffic and Travel Link................... 429
SYNC AppLink.................................................... 428
Waypoints............................................................. 427
Normal Scheduled Maintenance
..........469
Intelligent Oil-Life Monitor™........................ 469
Normal Maintenance Intervals..................... 470
O
Oil Change Indicator Reset......................236 Resetting the Oil Life Monitoring
System.............................................................. 236
Oil Check See: Engine Oil Check...................................... 234
Opening and Closing the Hood..............229 Closing the Hood............................................... 230
Opening the Hood............................................. 229
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual.........206
Overhead Console
........................................123
Overhead Storage Compartments..............123
P
Parking Aid
......................................................162
Switching the Parking Aid System
Off....................................................................... 164
Parking Aids....................................................162 Principle of Operation....................................... 162
521
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

Parking Brake - Vehicles With:
Mechanical Parking Brake......................156
Center Parking Brake......................................... 156
Parking Brake - Vehicles With: Push Down Parking Brake.................................156
Passive Anti-Theft System..........................77
SecuriLock®............................................................ 77
PATS See: Passive Anti-Theft System...................... 77
Perchlorate........................................................13
Personalized Settings
................................100
Measure Units..................................................... 100
Phone................................................................416 During a Phone Call........................................... 419
Making Calls......................................................... 418
Pairing Your Cell Phone for the First Time................................................................... 416
Phone Menu.......................................................... 417
Receiving Calls.................................................... 419
Smartphone Connectivity.............................. 420
Text Messaging.................................................. 420
Post-Crash Alert System
...........................198
Power Door Locks See: Locking and Unlocking.............................. 72
Power Seats
.....................................................114
Power Lumbar...................................................... 116
Power Steering Fluid Check......................241 Adding Power Steering Fluid......................... 242
Power Windows
..............................................87
Accessory Delay.................................................... 87
Bounce-Back......................................................... 87
Driver Side One-Touch Down.......................... 87
Driver Side One-Touch Up................................ 87
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 293
R
Rear Passenger Climate Controls
..........109
Adjusting the Blower Motor Speed.............109
Directing Air to the Footwell Air
Vents.................................................................. 109
Directing Air to the Overhead Air Vents.................................................................. 109
Directing Air to the Overhead Air Vents and the Footwell Air Vents................................. 109Rear Quarter Windows................................89
Closing the Rear Quarter Windows..............90
Opening the Rear Quarter Windows............89
Rear Seats........................................................116 Installing the Seats............................................. 118
Recline Adjustment............................................ 116
Removing Seats (Passenger Vehicles)............................................................. 117
Rear View Camera.......................................164 Manual Zoom...................................................... 166
Rear View Camera Delay................................. 166
Rear View Camera Locations........................ 164
Using the Rear View Camera System.........165
Vehicles with Parking Aid................................. 167
Rear View Camera See: Rear View Camera................................... 164
Recommended Towing Weights............180 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 183
Reduced Engine Performance..................191
Refueling..........................................................136 System Warnings................................................ 138
Remote Control - Vehicles With: Passive Anti-Theft System (PATS)......................69
Changing the Remote Control Battery........70
Integrated Keyhead Transmitter.................... 69
Locating Your Vehicle......................................... 70
Programming a New Remote Control..........70
Switching the Panic Alarm On and Off.........71
Remote Control - Vehicles Without: Passive Anti-Theft System
(PATS)............................................................68
Changing the Remote Control Battery........68
Integrated Keyhead Transmitter.................... 68
Locating Your Vehicle......................................... 69
Programming a New Remote Control.........68
Switching the Panic Alarm On and Off........................................................................\
. 69
Remote Start..................................................110
Removing a Headlamp.............................248
Repairing Minor Paint Damage..............266
Replacement Parts Recommendation........................................13
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
522
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

W
Warning Lamps and Indicators.................93
Airbag Warning Lamp......................................... 93
Anti-Lock Brake System Warning Lamp.................................................................... 93
Battery Charging Condition Warning Lamp
.................................................................... 93
Brake System Warning Lamp.......................... 93
Diesel Warning Lamps....................................... 93
Direction Indicator............................................... 94
Door Ajar................................................................. 94
Engine Coolant Temperature Warning Lamp.................................................................... 94
Engine Warning Lamps...................................... 94
Fasten Seatbelt Warning Lamp..................... 95
Headlamp High Beam Indicator..................... 95
Lamps on Indicator............................................. 95
Lane Departure Warning Indicator................95
Low Fuel Level Warning Lamp........................ 95
Low Tire Pressure Warning Lamp.................. 95
Low Washer Fluid Level Warning Lamp
.................................................................... 95
Message Center Indicator................................. 95
Oil Pressure Warning Lamp............................. 95
Stability Control and Traction Control Indicator............................................................. 96
Stability Control and Traction Control Off Warning Lamp.................................................. 96
Tow/Haul Warning Lamp................................. 96
Washer Fluid Check....................................242
Washers See: Cleaning the Exterior............................... 261
Waxing.............................................................262
Wheel Nuts See: Changing a Road Wheel....................... 293
Wheels and Tires.........................................269 General Information......................................... 269
Technical Specifications................................. 305
Windows and Mirrors
....................................87
Windshield Washers......................................81
Windshield Wipers........................................80 Intermittent Wipe................................................ 80
Winter Tires See: Using Winter Tires.................................... 287
Wiper Blades See: Checking the Wiper Blades.................. 246
Wipers and Washers
....................................80
526
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index