ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Roadside Emergencies
If the Engine Does Not Start or Runs
Rough
1. Remove the Schrader valve cap.
2. Attach suitable tool with a tube to the
Schrader valve and place the end of
the tube into a suitable container.
3. Open the Schrader valve.
4. Switch the ignition on until a steady stream of fuel can be seen coming out
of the tube.
5. Switch the ignition off.
6. Remove the tool from the Schrader valve.
7. Refit the Schrader valve cap.
8. Switch the ignition on for at least 30 seconds then switch the ignition off.
9. Repeat this process three times.
10. Start the engine.
FUEL FILTER - GASOLINE
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed. CHANGING THE 12V BATTERY
The battery is under the driver seat.
Note:
If you have power seats and the
battery has no charge, jump-start your
vehicle to move the seat. See Jump
Starting the Vehicle (page 196).
Removing the Battery 1. Fully raise the driver seat and move it
fully forward. Pull the tabs upward and
remove the cover.
Note: Your vehicle may not have this cover. 244
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1 E152526
1 2
E152529
MOTORCRAFT PARTS - 3.2L POWER STROKE DIESEL
3.2L Power Stroke Diesel
Part number
Component
FA-1921
Diesel Foam Pre air filter.
FA-1916
Air filter element.
FT-161
Automatic transmission fluid filter.
BAGM-48H6-760
Dual battery.
FL-500S
Oil filter.
FD-4621
Fuel filter.
WW-2955 - driver side
Windshield wiper blades - vehicles with
medium low roof. WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - vehicles with low,
medium or high roof. WW-2049 - passenger side
Motorcraft replacement parts are
recommended for scheduled maintenance
and are available at an authorized dealer
or at fordparts.com. These parts meet or
exceed Ford Motor Company ’s
specifications, and are engineered for your
vehicle. Use of other parts may impact
vehicle performance, emissions and
durability. Your vehicle Warranty may be
void for any damage related to use of other
parts. Should a Motorcraft oil filter not be
available, use an oil filter that meets
industry performance specification
SAE/USCAR-36.
MOTORCRAFT PARTS - 3.5L ECOBOOST™
3.5L V6 Ecoboost Part number
Component
FA-1916
Air filter element
FT-161
Automatic transmission fluid filter
BXT-48H6-610
Battery
FL-500S
Oil filter
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Capacities and Specifications
MOTORCRAFT PARTS - 3.7L
3.7L Duratec
Part number
Component
FA-1916
Air filter element
FT-161
Automatic transmission fluid filter
BXT-48H6-610
Battery
FL-500S
Oil filter
SP-520
Spark plugs
WW-2955 - driver side
Windshield wiper blades - roof med-low
WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - roof low, medium
& high WW-2049 - passenger side
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company ’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Normal Scheduled Maintenance (page 469).
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Capacities and Specifications
Parking Brake - Vehicles With:
Mechanical Parking Brake......................156
Center Parking Brake......................................... 156
Parking Brake - Vehicles With: Push Down Parking Brake.................................156
Passive Anti-Theft System..........................77
SecuriLock®............................................................ 77
PATS See: Passive Anti-Theft System...................... 77
Perchlorate........................................................13
Personalized Settings
................................100
Measure Units..................................................... 100
Phone................................................................416 During a Phone Call........................................... 419
Making Calls......................................................... 418
Pairing Your Cell Phone for the First Time................................................................... 416
Phone Menu.......................................................... 417
Receiving Calls.................................................... 419
Smartphone Connectivity.............................. 420
Text Messaging.................................................. 420
Post-Crash Alert System
...........................198
Power Door Locks See: Locking and Unlocking.............................. 72
Power Seats
.....................................................114
Power Lumbar...................................................... 116
Power Steering Fluid Check......................241 Adding Power Steering Fluid......................... 242
Power Windows
..............................................87
Accessory Delay.................................................... 87
Bounce-Back......................................................... 87
Driver Side One-Touch Down.......................... 87
Driver Side One-Touch Up................................ 87
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 293
R
Rear Passenger Climate Controls
..........109
Adjusting the Blower Motor Speed.............109
Directing Air to the Footwell Air
Vents.................................................................. 109
Directing Air to the Overhead Air Vents.................................................................. 109
Directing Air to the Overhead Air Vents and the Footwell Air Vents................................. 109Rear Quarter Windows................................89
Closing the Rear Quarter Windows..............90
Opening the Rear Quarter Windows............89
Rear Seats........................................................116 Installing the Seats............................................. 118
Recline Adjustment............................................ 116
Removing Seats (Passenger Vehicles)............................................................. 117
Rear View Camera.......................................164 Manual Zoom...................................................... 166
Rear View Camera Delay................................. 166
Rear View Camera Locations........................ 164
Using the Rear View Camera System.........165
Vehicles with Parking Aid................................. 167
Rear View Camera See: Rear View Camera................................... 164
Recommended Towing Weights............180 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 183
Reduced Engine Performance..................191
Refueling..........................................................136 System Warnings................................................ 138
Remote Control - Vehicles With: Passive Anti-Theft System (PATS)......................69
Changing the Remote Control Battery........70
Integrated Keyhead Transmitter.................... 69
Locating Your Vehicle......................................... 70
Programming a New Remote Control..........70
Switching the Panic Alarm On and Off.........71
Remote Control - Vehicles Without: Passive Anti-Theft System
(PATS)............................................................68
Changing the Remote Control Battery........68
Integrated Keyhead Transmitter.................... 68
Locating Your Vehicle......................................... 69
Programming a New Remote Control.........68
Switching the Panic Alarm On and Off........................................................................\
. 69
Remote Start..................................................110
Removing a Headlamp.............................248
Repairing Minor Paint Damage..............266
Replacement Parts Recommendation........................................13
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
522
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index