See Roadside Emergencies (page 194).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press Menu then select Action and Description
Menu
Item
SYNC-Applications Select the desired option, on
or off.
911 Assist
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the local
website.
Note: Availability of SYNC AppLink enabled
Apps will vary by region. Note:
Make sure you have an active
account for the app that you have
downloaded. Some apps work
automatically with no setup. Other apps
want you to configure your personal settings
and personalize your experience by creating
stations or favorites. We recommend you
do this at home or outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFord Touch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select: Action and Description
Menu
Item
SYNC-Apps Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™
Map Mode
Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D
city maps show detailed outlines of
buildings, visible land use, landscape
features, and detailed railroad
infrastructure for the most essential cities
around the globe.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourism value.
3D city models are complete 3D models
of entire city areas including navigable
roads, parks, rivers and rendered buildings.
3D landmarks and city models appear in
3D map mode only. Coverage of these
varies and improves with updated map
releases.
Select the zoom in icon to see a
closer view of the map.
Select the zoom out icon to see
a farther away view of the map.
You can adjust the view in preset
increments. You can also pinch to zoom in
or out of the map.
The information bar tells you the names
of streets, cities or landmarks as you hover
over them with the crosshair curser.
You can change your view of the map by
tapping on the location indicator icon on
the right hand side of the screen. You can
choose from the following options: Heading up (2D map) This
always shows the direction of
forward travel to be upward on
the screen. This view is available
for map scales up to
3 mi (5 km). North up (2D map)
always
shows the northern direction to
be upward on the screen. 3D map mode
provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by
touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map. Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle
’s
current location. Mute:
Press to mute the audio
navigation guidance. Press the
button again to un-mute the
guidance. Points of Interest (POI)
grouping icon: You can choose
up to three POI icons to display
on the map. If the chosen POIs
are located close together or are
at the same location a box is used to
display a single category icon instead of
repeating the same icon, in order to reduce
clutter. When you select the box on the
map, a pop-up appears indicating how
many POIs are in this location. Select the
pop up to see a list of the available POIs.
You can scroll through and select POIs
from this list.
If your vehicle is low on charge or fuel,
station icons automatically display on the
map.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3E207752 E207753 E207750 E207749 E207748 E207751 E251780 E251779 E207754
Other maintenance items
1
Replace accessory drive belt(s).
Change engine coolant 4
Every 200000 miles
(320000 km)
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Replace early if indicated by per Water In Fuel warning lamp. See Warning Lamps and
Indicators (page 93).
3 After initial inspection, inspect every other oil change until replaced.
4 Initial replacement at ten years or 200000 miles (320000 km), then every five years or
100000 miles (160000 km).
GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the correct
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep the cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See
Capacities and
Specifications (page 307). Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received.
Genuine Ford and Motorcraft
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
12-month or 12,000 mi (20,000 km) parts
and labor limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Scheduled Maintenance
SelectShift Automatic
™
Transmission................................................... 152
Understanding the Positions of Your Automatic Transmission.............................. 151
Automatic Transmission Fluid Check..............................................................241
Autowipers.......................................................80
Auxiliary Power Points................................120 12 Volt DC Power Point..................................... 120
AC Power Point................................................... 120
Locations............................................................... 120
Auxiliary Switches
......................................460
B
Battery See: Changing the 12V Battery..................... 244
Bonnet Lock See: Opening and Closing the Hood..........229
Booster Seats
..................................................35
Types of Booster Seats...................................... 36
Bottle Holder..................................................123
Brake Fluid Check.........................................241
Brakes...............................................................155 General Information.......................................... 155
Breaking-In.......................................................191
Bulb Specification Chart...........................254
C
Capacities and Specifications - 3.2L Power Stroke Diesel..................................315
Air Conditioning System................................... 315
Automatic Transmission................................. 320
Brake System....................................................... 318
Diesel Exhaust Fluid.......................................... 318
Engine..................................................................... 315
Engine Coolant..................................................... 317
Fuel Tank................................................................ 317
Grease.................................................................... 320
Locks...................................................................... 320
Rear Axle................................................................ 319
Washer Reservoir................................................ 318
Capacities and Specifications - 3.5L Ecoboost™..................................................321
Air Conditioning System................................... 321
Automatic Transmission................................. 326
Brake System...................................................... 325Engine.....................................................................
322
Engine Coolant................................................... 324
Fuel Tank............................................................... 324
Grease..................................................................... 327
Locks...................................................................... 326
Rear Axle............................................................... 325
Washer Reservoir............................................... 324
Capacities and Specifications - 3.7L..................................................................327
Air Conditioning System.................................. 327
Automatic Transmission.................................. 331
Brake System...................................................... 330
Engine.................................................................... 328
Engine Coolant................................................... 329
Fuel Tank.............................................................. 330
Grease.................................................................... 332
Locks....................................................................... 332
Rear Axle................................................................ 331
Washer Reservoir............................................... 330
Capacities and Specifications................307
Cargo Lamps...................................................86
Switching the Cargo Lamps Off..................... 86
Switching the Cargo Lamps On..................... 86
Car Wash See: Cleaning the Exterior............................... 261
Catalytic Converter - 3.5L/3.7L................141 On-Board Diagnostics System...................... 142
Changing a Bulb...........................................249 Central High Mounted Brake Lamp............252
Front Clearance Lamp...................................... 251
Headlamp............................................................. 249
Interior Lamp....................................................... 252
License Plate Lamp........................................... 252
Reading Lamps................................................... 253
Rear Lamps........................................................... 251
Side Direction Indicator.................................... 251
Sun Visor Mirror Lamp..................................... 253
Changing a Fuse...........................................227 Fuses....................................................................... 227
Changing a Road Wheel
...........................293
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 294
Front Jacking Points......................................... 299
Installing a Road Wheel.................................. 303
Locking Lug Nuts............................................... 295
Rear Jacking Points.......................................... 300
Removing a Road Wheel................................ 302
Removing a Wheel Trim................................. 300
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index
Power Folding Mirrors........................................
88
F
Fan See: Engine Cooling Fan - Diesel.................236
See: Engine Cooling Fan - E85/
Gasoline........................................................... 236
Fastening the Seatbelts...............................42 Seatbelt Locking Modes.................................... 43
Using Seatbelts During Pregnancy................42
Flat Tire See: Changing a Road Wheel....................... 293
Floor Mats........................................................192
Ford Credit.........................................................13
US Only..................................................................... 13
Ford Protect
...................................................462
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 463
Ford Protect Extended Service Plans (U.S. Only).................................................................. 462
Front Door Storage Compartment.........123
Front Wiper Blades See: Changing the Front Wiper Blades......246
Fuel and Refueling
.......................................130
Fuel Consumption........................................138
Advertised Capacity.......................................... 138
Calculating Fuel Economy.............................. 139
Filling the Fuel Tank........................................... 139
Fuel Filler Funnel Location........................135
Fuel Filter - Gasoline..................................244
Fuel Quality - Diesel
......................................131
Biodiesel................................................................. 132
Diesel Fuel Additives ........................................ 133
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where
Ultra-Low Sulfur Diesel Fuel Is Not
Required ............................................................ 131
Fuel Requirements - Choosing the Right Fuel: Vehicles Operated Where
Ultra-Low Sulfur Diesel Fuel is Required
(United States/Canada/Puerto Rico/U.S.
Virgin Islands and Other Locales)............131
Fuel Quality - E85
........................................134
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 134
Switching Between E85 and Gasoline............................................................. 135Fuel Quality - Gasoline...............................133
Choosing the Right Fuel................................... 133
Fuel Shutoff
....................................................195
Ignition Switch..................................................... 195
Fuse Box Locations....................................208 Body Control Module....................................... 208
Engine Compartment Fuse Box.................. 208
Passenger Compartment Fuse Box...........208
Pre-fuse Box....................................................... 208
Fuses................................................................208
Fuse Specification Chart - 3.2L Power Stroke Diesel
..............................................209
Body Control Module........................................ 216
Engine Compartment Fuse Box.................. 209
Passenger Compartment Fuse Box.............212
Fuse Specification Chart - 3.5L Ecoboost™/3.7L........................................218
Body Control Module........................................ 225
Engine Compartment Fuse Box.................... 218
Passenger Compartment Fuse Box.............221
G
Gauges................................................................91 Engine Coolant Temperature Gauge.............91
Fuel Gauge.............................................................. 92
Information Display.............................................. 91
Tripmeter Reset and Distance to Empty.................................................................. 92
Gearbox See: Transmission............................................... 151
General Information on Radio Frequencies...................................................67
General Maintenance Information.......466 Multi-point Inspection..................................... 468
Owner Checks and Services......................... 468
Protecting Your Investment........................... 467
Why Maintain Your Vehicle?......................... 466
Why Maintain Your Vehicle at Your Dealership?.................................................... 466
Getting Assistance Outside the U.S. and Canada.........................................................204
Getting the Services You Need...............201 Away From Home............................................... 201
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index