See Roadside Emergencies (page 194).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press Menu then select Action and Description
Menu
Item
SYNC-Applications Select the desired option, on
or off.
911 Assist
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the local
website.
Note: Availability of SYNC AppLink enabled
Apps will vary by region. Note:
Make sure you have an active
account for the app that you have
downloaded. Some apps work
automatically with no setup. Other apps
want you to configure your personal settings
and personalize your experience by creating
stations or favorites. We recommend you
do this at home or outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFord Touch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select: Action and Description
Menu
Item
SYNC-Apps Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™
Doors and Locks..............................................72
Draining the Fuel Filter Water Trap - 3.2L
Power Stroke Diesel.................................242
Changing the Fuel Filter.................................. 243
Purging Air From the Fuel System...............243
Drive Belt Routing - 3.2L Power Stroke Diesel.............................................................258
Drive Belt Routing - 3.5L Ecoboost™/ 3.7L.................................................................259
Driver Alert......................................................169
Principle of Operation...................................... 169
Using Driver Alert................................................ 169
Driver and Passenger Airbags...................49 Children and Airbags.......................................... 54
Passenger Airbag On and Off Switch ..........49
Proper Driver and Front Passenger Seating Adjustment........................................................ 54
Driving Aids
.....................................................169
Driving Hints....................................................191
Driving Through Water................................192
DRL See: Daytime Running Lamps......................... 84
E
Economical Driving
.......................................191
Electromagnetic Compatibility..............485
Emergency Call Limitations......................60
Emergency Call Requirements.................59
Emergency Exit..............................................195
Emission Law
.................................................140
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........141
Tampering With a Noise Control System.............................................................. 140
End User License Agreement
..................487
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 487
Engine Block Heater
....................................128
Using the Engine Block Heater...................... 129
Engine Coolant Check
...............................236
Adding Coolant................................................... 237
Coolant Change................................................. 239
Engine Coolant Temperature Management.................................................. 240
Fail-Safe Cooling............................................... 239
Recycled Coolant............................................... 238
Severe Climates................................................. 238Engine Cooling Fan - Diesel.....................236
Engine Cooling Fan - E85/
Gasoline.......................................................236
Engine Emission Control...........................140
Engine Immobilizer See: Passive Anti-Theft System...................... 77
Engine Oil Check..........................................234 Adding Engine Oil.............................................. 235
Engine Oil Dipstick - 3.2L Power Stroke Diesel.............................................................234
Engine Oil Dipstick - 3.5L Ecoboost™.................................................234
Engine Oil Dipstick - 3.7L
..........................234
Engine Specifications - 3.2L Power Stroke Diesel
...............................................307
Engine Specifications - 3.5L Ecoboost™.................................................308
Engine Specifications - 3.7L....................309
Entertainment..............................................406 AM/FM Radio...................................................... 407
Apps........................................................................\
415
Bluetooth Stereo or USB................................. 414
CD........................................................................\
..... 413
HD Radio ™ Information (If
Available)......................................................... 410
SiriusXM® Satellite Radio (If Activated)....................................................... 408
Sources.................................................................. 407
Supported Media Players, Formats and Metadata Information................................. 415
USB Ports.............................................................. 415
Environment......................................................17
Essential Towing Checks
...........................183
Before Towing a Trailer..................................... 188
Launching or Retrieving a Boat or Personal Water Craft (PWC)....................................... 189
Safety Chains....................................................... 184
Tow Hitch.............................................................. 184
Trailer Brakes........................................................ 184
Trailer Lamps....................................................... 188
Trailer Towing Connector................................. 183
When Towing a Trailer...................................... 188
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors................................................88
Fold-Away Exterior Mirrors............................... 89
Power Exterior Mirrors........................................ 88
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index
W
Warning Lamps and Indicators.................93
Airbag Warning Lamp......................................... 93
Anti-Lock Brake System Warning Lamp.................................................................... 93
Battery Charging Condition Warning Lamp
.................................................................... 93
Brake System Warning Lamp.......................... 93
Diesel Warning Lamps....................................... 93
Direction Indicator............................................... 94
Door Ajar................................................................. 94
Engine Coolant Temperature Warning Lamp.................................................................... 94
Engine Warning Lamps...................................... 94
Fasten Seatbelt Warning Lamp..................... 95
Headlamp High Beam Indicator..................... 95
Lamps on Indicator............................................. 95
Lane Departure Warning Indicator................95
Low Fuel Level Warning Lamp........................ 95
Low Tire Pressure Warning Lamp.................. 95
Low Washer Fluid Level Warning Lamp
.................................................................... 95
Message Center Indicator................................. 95
Oil Pressure Warning Lamp............................. 95
Stability Control and Traction Control Indicator............................................................. 96
Stability Control and Traction Control Off Warning Lamp.................................................. 96
Tow/Haul Warning Lamp................................. 96
Washer Fluid Check....................................242
Washers See: Cleaning the Exterior............................... 261
Waxing.............................................................262
Wheel Nuts See: Changing a Road Wheel....................... 293
Wheels and Tires.........................................269 General Information......................................... 269
Technical Specifications................................. 305
Windows and Mirrors
....................................87
Windshield Washers......................................81
Windshield Wipers........................................80 Intermittent Wipe................................................ 80
Winter Tires See: Using Winter Tires.................................... 287
Wiper Blades See: Checking the Wiper Blades.................. 246
Wipers and Washers
....................................80
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index