2019 FORD TRANSIT lock

Cell phone issues
Possible solution
Possible cause
Issue
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction. Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone
•Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
448
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
449
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 406).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
432).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
450
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood protector. *
• Side window deflectors. *
• Splash guards.
• Step bars.
• Wheel covers. *
• Wheelhouse liners.
Interior Style
• Floor liners.
• Ambient lighting.
• Carpeted floor mats. Lifestyle
•
Ash cup and smokers packages.
• Cargo area illumination.
• Cargo area mats.
• Cargo liners.
• Cargo organizers.
• Device holder. *
• Hitch and towing accessories.
• Roof racks.
• Seat covers. *
• Window grilles.
Peace of Mind
• Back-up alarm. *
• Hitch scan rear park assist sensor. *
• Roadside assistance kits. *
• Keyless entry keypad.
• Remote start.
• Telematics. *
• Vehicle security system.
• Wheel locks.
* The accessory manufacturer designs,
develops and therefore warrants Ford
Licensed Accessories, and does not design
or test these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
459
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
462
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Ford Protect

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and
correct pressure.
Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength. Check every six months
Door weatherstrips for wear. Lubricate if
necessary.
Front door check arms for correct opera-
tion.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Seatbelts and seat latches for wear and
function.
Safety warning lamps (brake, ABS, airbag
and seatbelt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly. Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter.
Exhaust system.
Exterior lamps and hazard warning
system operation.
Fluid levels *
; fill if necessary.
For oil and fluid leaks.
468
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Scheduled Maintenance

9
911 Assist...........................................................59
A
A/C See: Climate Control......................................... 107
About 911 Assist..............................................59
About This Manual
...........................................7
ABS See: Brakes............................................................ 155
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 155
Accessories....................................................459 Exterior Style....................................................... 459
Interior Style........................................................ 459
Lifestyle................................................................. 459
Peace of Mind..................................................... 459
Accessories See: Replacement Parts
Recommendation............................................ 13
Adjusting the Headlamps.........................247 Horizontal Aim Adjustment........................... 248
Vertical Aim Adjustment................................. 247
Adjusting the Steering Wheel
....................79
Airbag Disposal...............................................58
Air Conditioning See: Climate Control......................................... 107
Air Filter See: Changing the Engine Air Filter - 3.2L
Power Stroke Diesel..................................... 255
See: Changing the Engine Air Filter - 3.5L Ecoboost™..................................................... 256
See: Changing the Engine Air Filter - 3.7L...................................................................... 257
Alarm See: Anti-Theft Alarm........................................ 78
Anti-Theft Alarm............................................78 Alarm System........................................................ 78
Arming the Alarm................................................. 78
Disarming the Alarm........................................... 78
Triggering the Alarm............................................ 78
Appendices....................................................485
Apps.................................................................429 ........................................................................\
.......... 429
SiriusXM Traffic and Travel Link.................... 431Audible Warnings and Indicators.............96
Airbag Secondary Warning.............................. 96
Door Ajar................................................................. 96
Exterior Lamps On............................................... 96
Key in Ignition........................................................ 96
Parking Brake On................................................. 96
Seatbelt Reminder.............................................. 96
Transmission Selector Lever Not in park (P)........................................................................\
96
Audio Input Jack...........................................354
Audio System
................................................333
General Information......................................... 333
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................334
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................338
Audio Unit - Vehicles With: AM/FM/USB Port/Bluetooth..........................................340
Bluetooth Audio Streaming........................... 345
iPod........................................................................\
. 345
Making and Receiving Calls........................... 344
Phone and Voice Pass-Through.................. 342
Phone Menu Options....................................... 344
Sound Button....................................................... 341
Station Preset Buttons.................................... 342
Station Tuning Control..................................... 342
USB........................................................................\
. 345
Waveband Button.............................................. 341
Audio Unit - Vehicles With: AM/ FM
..................................................................346
AUX Button.......................................................... 348
Clock Button........................................................ 347
Menu Button....................................................... 348
Sound Button..................................................... 348
Station Preset Buttons.................................... 348
Station Tuning Buttons................................... 348
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................336
Autolamps
........................................................83
Windshield Wiper Activated
Headlamps........................................................ 84
Automatic Transmission.............................151 Automatic Transmission Adaptive
Learning............................................................. 154
Brake-Shift Interlock......................................... 152
If Your Vehicle Gets Stuck in Mud or Snow.................................................................. 154
515
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

SelectShift Automatic
™
Transmission................................................... 152
Understanding the Positions of Your Automatic Transmission.............................. 151
Automatic Transmission Fluid Check..............................................................241
Autowipers.......................................................80
Auxiliary Power Points................................120 12 Volt DC Power Point..................................... 120
AC Power Point................................................... 120
Locations............................................................... 120
Auxiliary Switches
......................................460
B
Battery See: Changing the 12V Battery..................... 244
Bonnet Lock See: Opening and Closing the Hood..........229
Booster Seats
..................................................35
Types of Booster Seats...................................... 36
Bottle Holder..................................................123
Brake Fluid Check.........................................241
Brakes...............................................................155 General Information.......................................... 155
Breaking-In.......................................................191
Bulb Specification Chart...........................254
C
Capacities and Specifications - 3.2L Power Stroke Diesel..................................315
Air Conditioning System................................... 315
Automatic Transmission................................. 320
Brake System....................................................... 318
Diesel Exhaust Fluid.......................................... 318
Engine..................................................................... 315
Engine Coolant..................................................... 317
Fuel Tank................................................................ 317
Grease.................................................................... 320
Locks...................................................................... 320
Rear Axle................................................................ 319
Washer Reservoir................................................ 318
Capacities and Specifications - 3.5L Ecoboost™..................................................321
Air Conditioning System................................... 321
Automatic Transmission................................. 326
Brake System...................................................... 325Engine.....................................................................
322
Engine Coolant................................................... 324
Fuel Tank............................................................... 324
Grease..................................................................... 327
Locks...................................................................... 326
Rear Axle............................................................... 325
Washer Reservoir............................................... 324
Capacities and Specifications - 3.7L..................................................................327
Air Conditioning System.................................. 327
Automatic Transmission.................................. 331
Brake System...................................................... 330
Engine.................................................................... 328
Engine Coolant................................................... 329
Fuel Tank.............................................................. 330
Grease.................................................................... 332
Locks....................................................................... 332
Rear Axle................................................................ 331
Washer Reservoir............................................... 330
Capacities and Specifications................307
Cargo Lamps...................................................86
Switching the Cargo Lamps Off..................... 86
Switching the Cargo Lamps On..................... 86
Car Wash See: Cleaning the Exterior............................... 261
Catalytic Converter - 3.5L/3.7L................141 On-Board Diagnostics System...................... 142
Changing a Bulb...........................................249 Central High Mounted Brake Lamp............252
Front Clearance Lamp...................................... 251
Headlamp............................................................. 249
Interior Lamp....................................................... 252
License Plate Lamp........................................... 252
Reading Lamps................................................... 253
Rear Lamps........................................................... 251
Side Direction Indicator.................................... 251
Sun Visor Mirror Lamp..................................... 253
Changing a Fuse...........................................227 Fuses....................................................................... 227
Changing a Road Wheel
...........................293
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 294
Front Jacking Points......................................... 299
Installing a Road Wheel.................................. 303
Locking Lug Nuts............................................... 295
Rear Jacking Points.......................................... 300
Removing a Road Wheel................................ 302
Removing a Wheel Trim................................. 300
516
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index