Enter the frequency of the radio station
and select Enter.
Note: You must enter the frequency to two
decimal places.
Selecting a Radio Station From a List
Select
Sources.
Select
FM or DAB.
Select
Station.
Select a radio station from the list.
Switching Traffic Announcements On
Select
Traffic (TA).
Note: If you switch traffic announcements
on, traffic announcements broadcast by
radio stations interrupt the current audio
source to help you plan your route.
Storing a Radio Station
You can use the different sets of presets
to allow different drivers to store their
favorite radio stations.
Set a radio station.
Select
Presets.
Note: Only do this if you wish to select a
different set of presets.
Press and hold one of the preset buttons.
Note: The radio briefly mutes to indicate
the radio station has been stored.
Streaming Music From a Bluetooth
Device
Check the compatibility of your device on
the regional Ford website.
Pair your device. See
Phone (page 379).
Select
Sources. Select Bluetooth. Searching for Tracks on a Bluetooth
Device
Select
Browse.
Select a track.
Note: Select the cover art to view
information about the current track.
Repeating Tracks on a Bluetooth
Device Select the repeat icon to repeat
tracks.
Note: You can repeat one track or all tracks
on an audio format Bluetooth device. You
can repeat one track, all tracks or all tracks
in one folder on a Bluetooth device.
Note: A small number one appears next to
the repeat icon to indicate that a track is set
to repeat. A small folder icon appears next
to it to indicate that a folder is set to repeat
Playing Tracks on a Bluetooth Device
in a Random Order Select to play tracks in a random
order.
Playing Music From a USB or Media
Player
Connect your device to a USB port.
Select
Sources. Select USB.
Note: The system indexes your music
before you can play it.
Searching for Tracks on a USB or Media
Player
Select
Browse.
Select a track.
Note: Select the cover art to view
information about the current track.
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Note:
You can also browse by album, artist,
audiobook, genre, playlist, podcast or track
name.
Repeating Tracks on a USB or Media
Player Select the repeat icon to repeat
tracks.
Note: You can repeat one track or all tracks
on an audio format USB or media player.
You can repeat one track, all tracks or all
tracks in one folder on a USB or media
player.
Note: A small number one appears next to
the repeat icon to indicate that a track is set
to repeat. A small folder icon appears next
to it to indicate that a folder is set to repeat
Supported Devices
The system supports most USB and media
players, including iOS and Android devices.
Supported File Formats
The system supports the following file
formats:
• MP3, MP4, WMA, WAV, AAC, AIFF, APE,
DSD, and FLAC audio file formats.
• MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC file extensions.
• FAT, exFAT, and NTFS file systems.
Audio File Metadata
The system organizes files on your USB or
media player by metadata tags. Metadata
tags contain information about the file. If
the metadata tags for the files on your USB
or media player contain no information,
the system classifies them as unknown.
The system can index up to 50000 tracks
on a USB device or media player, and up
to 10 devices. PHONE WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Check the compatibility of your device on
the regional Ford website.
Pairing Your Cell Phone for the
First Time
Go to the settings menu on your cell phone
and switch Bluetooth on. Select the phone option on the
feature bar.
Select
Add Phone.
Note: A prompt alerts you to search for your
vehicle on your cell phone.
Select your vehicle on your cell phone.
Note: A number appears on your cell phone
and on the touchscreen.
Confirm that the number on your cell
phone matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your cell phone.
Download the phonebook from your cell
phone when you are prompted.
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Note:
If you pair more than one cell phone,
use the phone settings to specify the
primary phone. You can change this setting
at any time.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls.
Contacts
Alphabetically sort your contacts. See
Settings (page 386).
Phone Settings
Change ring tones, alerts or pair another
phone.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number. Mute
Mute your cell phone microphone.
Text Messaging
Setting Text Message Notification
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on.
Android
1. Go to the settings menu on your cell phone.
2. Select Bluetooth.
3. Select the profiles option.
4. Select the phone profile .
5. Switch text message notification on.
Using Text Messaging Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
Apple CarPlay
Connect your device to a USB port.
Follow the instructions on the touchscreen.
Note: Certain features of the system are
not available when you are using Apple
CarPlay. Switching Apple CarPlay Off Select the settings option on the
feature bar.
Select
Apple CarPlay Preferences.
Select
Disable from the dropdown menu.
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Traffic congestion.
A
Traffic incident.
B
Urgent warning.
C
Switching Live Traffic On
Note: Before you begin, enable the modem
using the FordPass app. See General
Information (page 363). Select the settings option on the
feature bar.
1. Select
SYNC Connect.
2. Select
Connectivity Settings.
3. Switch
Connectivity Features on
4. Switch
Location on.
5. Switch
Vehicle data & Remote ctrl on.
6. Switch
Live Traffic on.
Michelin Travel Guide
(If Equipped)
The Michelin travel guide is a service which
provides additional information about
certain places of interest, for example
restaurants, hotels and tourist sites. Points
of interest that have Michelin travel guide
information display a button to show you more information. Push the button to see
the additional information. If you have
paired your phone with the system, you
can press the phone button to directly
establish a call with the selected point of
interest.
Navigation Map Updates
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to www.here.com. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
APPS
Note:
For more information about available
apps, refer to the regional Ford website.
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. See
Settings (page 386).
Note: We recommend that you check your
data plan before using your apps through
the system. Using them could result in
additional charges.
Note: We recommend that you check the
app provider's terms and conditions and
privacy policy before using their app.
Note: Make sure that you have an active
account for apps that you want to use
through the system.
Note: Some apps will work with no setup.
Others require you to configure some
personal settings before you can use them.
Using Apps on an iOS Device Select the apps option on the
feature bar.
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1. Switch Apple CarPlay off. See Phone
(page 379).
2. Connect your device to a USB port.
3. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select
Find Mobile Apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
5. Select the app that you want to use on
the touchscreen.
Using Apps on an Android Device Select the apps option on the
feature bar.
1. Switch Android Auto off. See
Phone
(page 379).
2. Pair your device. See Phone (page 379). 3. Start the apps on your device that you
want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select
Find Mobile Apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
5. Select the app that you want to use on
the touchscreen.
SETTINGS
Under this menu, you can access and
adjust the settings for many of the system
features. To access additional settings,
swipe the screen left or right.
Sound
Pressing this button allows you to adjust
the following: Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.
Reset All
Adjusts the high frequency level.
Treble
Adjusts the middle frequency level.
Midrange
Adjusts the low frequency level.
Bass
Adjusts the sound ratio from side to side or front to back.
Balance / Fade
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed
Compensated
Vol.
Optimizes the sound based on the location of the listeners.
Occupancy Mode
Stereo
Sound Settings
Surround
Your vehicle might not have all of these features.
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Action and Description
Menu Item
Select how time displays.
Clock Format
When active, the clock adjusts to time zone changes.
Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.
Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings. Bluetooth
Pressing this button allows you to access
the following: Action
Menu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device.
The processes of pairing a Bluetooth
device is the same as pairing a phone. See
Pairing a Device in Phone settings for how
to pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone ’s manual if
necessary.
To add a phone, select: Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the system on your phone. 3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it appears on the touchscreen.
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3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the pairing is successful.
5. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features. To check your phone
’s compatibility,
see your phone ’s manual or visit the
website: Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options. Action and Description
Menu Item
View Devices
You can then select: You can add a Bluetooth-enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
Disconnect
Allows you to select this device to be your preferred device.
Make Primary
Removes the selected device from the system.
Delete
Pressing the info icon next to the device
name allows you to see phone and device
information Action and Description
Menu Item
Manage Contacts
You can then select: Enable this option to have SYNC 3 periodically re-download your
phonebook to keep your contact list up to date.
Auto-Download
Contacts
Choose how you would like the system to display your contacts. You
can choose:
Sort By:
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Action and Description
Menu Item
Last Name
First Name
Select this option to re-download your contact list manually.
Re-download
Contacts
Select this option to delete the in vehicle contact list. Deleting the
in vehicle list does not erase the contact list on the connected phone.
Delete Contacts Action and Description
Menu Item
Set Phone Ringtone
You can then select: No sound plays when a call comes to your phone.
No Ringtone
The currently selected ringtone on your phone plays when you receive
a call. This option may not be available for all phones. If this option
is available, it is the default setting.
Use Phone Ring-
tone
You can also select one of the three available ringers. Action and Description
Menu Item
Text Messaging
You can then select: No sound plays when a message comes to your phone.
No Alert
(Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a new
message.
Voice Readout
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