2019 FORD TRANSIT CONNECT phone

Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Customer Assistance

Returning to the Previous Screen
Seek Up and Next Track Button
Seek Down and Previous Track
Button
Pausing or Playing Media
In media mode, press the button
to pause playback. Press the
button again to resume
playback.
In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Switching the Screen On and Off System Settings
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume. Using a Cell Phone You can make a call from a
recent call list, contact list or dial
a number.
AUDIO UNIT - VEHICLES WITH:
SYNC 3
Switching the Audio Unit On and
Off Adjusting the Volume
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Audio System E142607 E248939

Action
Condition
Message
Contact SiriusXM at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SiriusXM has updated the
channels available for your
vehicle.
Subscription Updated
STREAMING BLUETOOTH
AUDIO - VEHICLES WITHOUT:
SYNC 3
Selecting a Bluetooth Source Press the button to display the
menu.
Repeatedly press the button to scroll to
the Bluetooth device.
Press the OK button. Press the button to play the
track. Press the button again to
pause the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track. Press the button once to return
to the beginning of the track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Note: Not all functions are supported by all
phones. PLAYING MEDIA FROM A USB
DEVICE - VEHICLES WITHOUT:
SYNC 3
Supported Audio File Formats
You can play audio file formats including
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Note:
The NTFS file system is not
supported.
Selecting the USB Device Press the button to display the
menu.
Repeatedly press the button to scroll to
your USB device.
Press the
OK button.
Playing from the USB Device Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Audio SystemE100027 E100027

Press the button once to return
to the beginning of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Sorting by Categories
You can also sort and play music by
specific categories, for example artist or
album.
Press the OK button to view the available
categories.
USB PORT - VEHICLES
WITHOUT: SYNC 3
The USB port is on the center console
below the gearshift lever.
You can use the USB port to charge a
device only when the engine is running.
USING VOICE RECOGNITION
Phone Voice Service
This system allows you to use the voice
recognition features of your phone and
focus on your driving. Press and hold the voice control
button on the steering wheel.
Note: This only works when connected via
Bluetooth. See
Connecting a Bluetooth
Device (page 358).
Note: When using voice recognition use the
language set on the device.
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Getting to Know Your System
The SYNC 3 system allows you to interact
with a variety of features using the
touchscreen and voice commands. By
integrating with your Bluetooth-enabled
phone, the touchscreen provides easy
interaction with audio, multimedia, climate
control, navigation, and your phone's SYNC
3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can
simply touch the item or option that you
want to select. The button changes color
when you select it.
The SYNC 3 layout allows you to quickly
select the feature you wish to use.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3E207614

Action and Description
Menu Item
Item
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status Bar
A
This button is available on the main screens. Pressing it
takes you to the home screen view.
Home
B
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 386).
Clock
C
This displays the current outside temperature.
Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature Bar
E
The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open). The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3

Description
Item
Callout
This icon displays when your phone's microphone is
muted. A caller cannot hear you.
Microphone Mute
A
This icon displays when the audio system is muted.
Mute
B
This icon displays when SYNC 3 has received a soft-
ware update. Pressing the icon will show more details
about the new software.
Download
C
This icon appears if a Wi-Fi network is connected.
Wi-Fi
D
This icon displays when an available Wi-Fi network
is within range.
Wi-Fi in Range
E
This icon displays when your cell phone is roaming.
Roaming
F
This icon displays when you receive a text message
on your phone.
Text Message
G
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Description
Item
Callout
This icon displays when 911 Assist is set to off and
your phone is connected to SYNC.
911 Assist Off
H
This icon displays when there is an active Bluetooth
alert.
Bluetooth Alert
I
This icon displays to show an active Bluetooth
connection.
Bluetooth
J
Messages may also appear in the status
bar to provide you with notifications. You
can select the message to view the
associated feature.
Feature Bar Functions
Feature Bar Item
Allows you to control the media playing in
your vehicle. You can control all audio
features including AM, FM and satellite
radio, CDs, and media streaming over a
Bluetooth device or through a USB
connection.
Audio
Allows you to make calls, receive calls, and
access the phonebook of your connected
device.
Phone
Allows you to see your vehicle's location on
a virtual road map, get driving directions to
your destination and find points of interest
along your route.
Navigation
(If equipped)
Connect and control SYNC 3 compatible
apps running on your iphone or android
device. Also, access built-in additional
features such as SiriusXM Traffic and Travel
Link (if equipped).
Apps
You can customize your system with
various settings for the touchscreen display,
feature preferences, and how you want to
interact with your vehicle.
Settings
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3