Emergency Towing
If your vehicle becomes inoperable without
access to wheel dollies, a car-hauling
trailer or a flatbed transport vehicle, you
can flat-tow with all wheels on the ground,
regardless of the powertrain and
transmission configuration, under the
following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in neutral (N).
If you cannot move the transmission
into neutral (N), you may need to
override the gear shifter. See
Automatic Transmission (page 152).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.
See
Climate Control (page 111).
Follow these guidelines if you have a need
for recreational towing, such as towing
your vehicle behind a motorhome. These
guidelines are designed to prevent damage
to your transmission.
You can put your vehicle in neutral tow for
recreational towing by placing the transfer
case in its neutral position and engaging
the four-wheel-down towing feature.
Perform the steps in the following section
after positioning your vehicle behind the
tow vehicle and properly securing them
together.
Note: Make sure you properly secure your
vehicle to the tow vehicle. 1. Put the ignition in the on position, but
do not start the engine. If your vehicle
has an ignition key, turn the key to the
on position. If your vehicle has
intelligent access, press the engine
START/STOP
button once without
pressing the brake pedal.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive switch to 2H
.
4. Shift the transmission to neutral (N).
5. Enable
Neutral Tow by selecting
Settings in the information display
menu.
6. Then select
Vehicle.
7. Then select
Neutral Tow and follow
the instructions on screen.
Note: If successfully completed, the
information display shows NEUTRAL TOW
LEAVE IN N
or Neutral Tow Enabled
Leave Transmission in Neutral. This
indicates that your vehicle is safe to tow
with all wheels on the ground.
Note: If you do not see the message in the
display, you must switch the ignition off and
perform the procedure again from the
beginning.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal.
8. Leave the transmission in neutral (N) and turn the ignition key as far as it can
go towards the off position. It does not
turn fully off when the transmission is
in neutral (N). If your vehicle has an
ignition key, you must leave the key in
the ignition when towing. To lock and
unlock your vehicle, use the keyless
entry keypad or an extra set of keys. If
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4. You can attempt to start the vehicle
by pressing the brake pedal and
START/STOP, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNING:
The gases around the
battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion
could result in personal injury or vehicle
damage. WARNING:
Batteries contain
sulfuric acid which can burn skin, eyes
and clothing, if contacted. WARNING:
Use only an
adequate-sized cable with insulated
clamps.
Preparing Your Vehicle
Note: Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission may
cause transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch. Turn all
accessories off. Connecting the Jumper Cables WARNING:
Do not attach the
cables to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that you
correctly identify the positive (+) and
negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables. Battery positions
may vary.
Note: In the illustration, the bottom vehicle
represents the booster vehicle. 1.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
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After battery replacement, or in some
cases after charging the battery with the
external charger, the Battery Management
System requires eight hours of vehicle
sleep time (key off with doors closed) to
relearn the new battery state of charge.
Prior to relearning the state of charge, the
Battery Management System may disable
electrical features (to protect the battery)
earlier than normal.
CHANGING THE 12V BATTERY
WARNING: Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with a
battery carrier or with your hands on
opposite corners. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Battery posts,
terminals and related accessories
contain lead and lead compounds. Wash
hands after handling. WARNING: This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. WARNING:
For vehicles with
Auto-Start-Stop the battery requirement
is different. You must replace the battery
with one of exactly the same
specification.
The battery is located in the engine
compartment. See
Under Hood
Overview (page 258).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
If your vehicle battery has a cover, make
sure you correctly install it after cleaning
or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
On an iPhone with iOS7+, to force close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a Bluetooth bug on
some older versions of theAndroid operating systemthat may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned off Bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
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3D city models are complete 3D models
of entire city areas including navigable
roads, parks, rivers and rendered buildings.
3D landmarks and city models appear in
3D map mode only. Coverage of these
varies and improves with updated map
releases.
Select the zoom in icon to see a
closer view of the map.
Select the zoom out icon to see
a farther away view of the map.
You can adjust the view in preset
increments. You can also pinch to zoom in
or out of the map.
The information bar tells you the names
of streets, cities or landmarks as you hover
over them with the crosshair curser.
You can change your view of the map by
tapping on the location indicator icon on
the right hand side of the screen. You can
choose from the following options: Heading up (2D map) This
always shows the direction of
forward travel to be upward on
the screen. This view is available
for map scales up to
3 mi (5 km). North up (2D map)
always
shows the northern direction to
be upward on the screen. 3D map mode
provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by
touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map. Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle
’s
current location. Mute:
Press to mute the audio
navigation guidance. Press the
button again to un-mute the
guidance. Points of Interest (POI)
grouping icon: You can choose
up to three POI icons to display
on the map. If the chosen POIs
are located close together or are
at the same location a box is used to
display a single category icon instead of
repeating the same icon, in order to reduce
clutter. When you select the box on the
map, a pop-up appears indicating how
many POIs are in this location. Select the
pop up to see a list of the available POIs.
You can scroll through and select POIs
from this list.
If your vehicle is low on charge or fuel,
station icons automatically display on the
map.
If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic
flow will be indicated on the map by green
(clear), yellow (slowing), and red
(stopped) road highlights. Traffic flow is
indicated where the information is
available and varies across the US.
You can choose to display traffic icons on
the map representing twelve different
types of incidents. See
Settings (page
405).
You can set a destination by hovering
above a location and selecting:
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The screen lists contacts in the phone
book. Select the contact that you want to
set as emergency contact. You can set
Emergency Contact 2 by same process.
You can set two Emergency Contacts in
total.
Note:
After SYNC3 tries to place an
emergency call, the Emergency Contact
button displays on the touch screen. You
need to press the button to call the contact
through your Bluetooth phone. Note:
If the vehicle is equipped with
navigation, a map with your current street
information displays on the screen when 911
Assist is in process.
Radio
This button is available if a Radio source
such as AM or FM is the active media
source. Pressing the button allows you to
access the following features: Action and Description
Menu Item
Activation of this feature allows you to listen to HD radio broadcasts.
FM HD Radio
AM HD Radio
(Dependent on
current radio
source, If Avail-
able)
This feature is available when FM Radio is your active media source.
Activate this feature to have the system display radio text.
Radio Text
Refresh
Autoset Presets
(AST)
Selecting this option stores the six strongest stations in your current
location to the last preset bank of the currently tuned source.
SiriusXM
This button is available if SiriusXM is the
active audio source. Pressing the button
allows you to access the following
features: Action and Description
Menu Item
If you select a category, seek functions only stop on channels in that
category.
Set Category for
Seek
Select to create a personal identification number (PIN), which allows
you to lock or unlock channels. Your initial PIN is 1234.
Parental
Lockout
Select to switch on or off songs, artists or teams alerts or delete an
alert or delete all alerts.
Edit Alerts
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SYNC® Automotive Important Safety
Information Read and follow
instructions:
•
Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries.
General Operation
• Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting:
Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully. •
Distraction Hazard:
Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail:
Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
• Route Safety: Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to
follow the suggested directions.
• Potential Map Inaccuracy:
Maps
used by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always
use good judgment and common sense
when following the suggested routes.
• Emergency Services:
Do not rely on
any navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained in
the map database for such navigation
features.
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Audio Unit - Vehicles Without:
SYNC.............................................................326
Accessing the Clock Settings........................ 326
Accessing the Media Source Menu.............326
Accessing the Menu.......................................... 326
Accessing the Phone Features...................... 327
Accessing the Sound Settings....................... 327
Adjusting the Volume....................................... 327
Changing Radio Stations................................. 327
Listening to the Radio....................................... 327
Muting the Audio................................................ 327
Switching the Audio Unit On and Off.........327
Using Seek, Fast Forward and Reverse............................................................. 328
Using the Display Control................................ 327
Using the Number Block................................. 328
Autolamps.........................................................72 Windshield Wiper Activated
Headlamps......................................................... 72
Automatic Climate Control
........................112
Setting the Blower Motor Speed................... 112
Setting the Temperature................................... 112
Switching Auto Mode On and Off.................112
Switching Defrost On and Off......................... 113
Switching Maximum Air Conditioning On and Off................................................................ 113
Switching Maximum Defrost On and Off........................................................................\
. 113
Switching Recirculated Air On and Off........................................................................\
. 113
Switching the Air Conditioning On and Off........................................................................\
. 112
Switching the Climate Control On and Off........................................................................\
. 113
Switching the Heated Seats On and Off........................................................................\
. 113
Automatic High Beam Control..................74 Automatic High Beam Indicator..................... 75
Switching the System On and Off.................74
Automatic Transmission
............................152
Automatic Transmission Adaptive
Learning............................................................. 155
Brake-Shift Interlock......................................... 154
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 155
Progressive Range Selection.......................... 154
SelectShift™ Automatic Transmission................................................... 153Transmission Selector Lever
Positions............................................................ 152
Automatic Transmission Fluid Check .............................................................
262
Auto-Start-Stop...........................................139 Disabling Auto-Start-Stop............................. 140
Enabling Auto-Start-Stop............................... 139
Autowipers.......................................................69 Autowipers Settings............................................ 70
Auxiliary Power Points
................................129
110 Volt AC Power Point................................... 129
12 Volt DC Power Point..................................... 129
USB Port and Power Point Locations.........129
B
Battery See: Changing the 12V Battery..................... 264
Battery Charging See: Charging the 12V Battery...................... 263
Blind Spot Information System..............196 Blind Spot Information System with Trailer
Tow...................................................................... 197
Switching the System On and Off...............199
System Errors....................................................... 199
Using the Blind Spot Information System.............................................................. 196
BLIS See: Blind Spot Information System..........196
Body Styling Kits.........................................280
Bonnet Lock See: Opening and Closing the Hood..........256
Booster Seats
..................................................29
Types of Booster Seats...................................... 29
Brake Fluid Check
........................................262
Brakes...............................................................165 General Information.......................................... 165
Breaking-In.....................................................224
Bulb Specification Chart...........................324
C
Cabin Air Filter
................................................116
Canceling the Set Speed...........................174
Capacities and Specifications................320 Alternative Engine Oil for Extremely Cold
Climates........................................................... 323
Specifications....................................................... 321
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