SITTING IN THE CORRECT
POSITION
WARNING: Sitting improperly, out
of position or with the seatback reclined
too far can take weight off the seat
cushion and affect the decision of the
passenger sensing system, resulting in
serious injury or death in the event of a
crash. Always sit upright against your
seat back, with your feet on the floor. WARNING:
Do not recline the
seatback too far as this can cause the
occupant to slide under the seatbelt,
resulting in serious injury in the event of
a collision. WARNING:
Do not place objects
higher than the top of the seat backrest.
Failure to follow this instruction could
result in personal injury or death in the
event of a sudden stop or crash. When you use them properly, the seat,
head restraint, seatbelt and airbags will
provide optimum protection in the event
of a crash. We recommend that you follow these
guidelines:
•
Sit in an upright position with the base
of your spine as far back as possible.
• Do not recline the seat backrest so that
your torso is more than
30° from the
upright position.
• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of
10 in
(25 cm) between your breastbone and
the airbag cover.
• Hold the steering wheel with your arms
slightly bent.
• Bend your legs slightly so that you can
press the pedals fully.
• Position the shoulder strap of the
seatbelt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS WARNING:
To minimize the risk
of neck injury in the event of a crash, the
driver and passenger occupants should
not sit in or operate the vehicle, until the
head restraint is placed in its proper
position. The driver should never adjust
the head restraint while the vehicle is in
motion.
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To clean the windshield and wiper blades:
•
Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing. WARNING:
On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash. For fabric, carpets, cloth seats and seats
equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING:
Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See
Cleaning Leather Seats
(page 200).
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SYNC™ APPLICATIONS AND
SERVICES
In order for the following features to work,
your cell phone must be compatible with
SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
•
911 Assist: Can alert 911 in the event of
an emergency.
911 Assist (If Equipped) WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 38). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 152).
Important information about the fuel pump
shut-off is in this chapter.
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Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and Description
Message
Press the OK button to confirm and enter the 911 Assist menu.
911 Assist
Press the OK button when the desired option appears in the
radio display.
On
Off
Off selections include: Action and Description
Message
Provides a display and voice reminder at phone connection
at vehicle start.
Off with reminder:
Provides a display reminder only without a voice reminder at
phone connection.
Off without reminder:
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
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If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
SYNC™ APPLINK ™
SYNC Mobile Apps
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port in order to start the
application. Note:
The AppLink feature is not available
if your vehicle is equipped with the MyFord
Touch system.
Note: Depending on your display type, you
can access AppLink from the media menu,
the phone menu, or by using voice
commands. Once an app is running through
AppLink, you can control main features of
the app through voice commands and
steering wheel controls.
To Access Using the Phone Menu
Press the phone button to access the
SYNC phone menu on-screen. You can
then scroll to: Menu item
Press OK to access a list
of available applications.
Mobile Apps
Scroll through the list of
available applications and
press OK to select a
particular app. Once an
app is running through
SYNC, you can access an
app’s menu by pressing the
MENU
button to first
access the SYNC menu.
Scroll until the app name followed by
"Menu", is displayed (such as, sticher
Menu), then press
OK. From here, you can
access an application's features, such as
Thumbs up and Thumbs down.
For more information, please visit: Website
www.SYNCMyRide.com
To Access Using the Media Menu
Press the
AUX button on the center
console.
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A
A/C
See: Climate Control........................................... 83
About This Manual...........................................7
ABS See: Brakes........................................................... 120
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 121
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps..........................192 Horizontal Aim Adjustment............................ 193
Vertical Aim Adjustment.................................. 192
Adjusting the Pedals
.....................................59
Adjusting the Steering Wheel....................57
Airbag Disposal..............................................50
Air Conditioning See: Climate Control........................................... 83
Air Filter See: Changing the Engine Air Filter.............194
Alarm See: Anti-Theft Alarm........................................ 56
All-Wheel Drive
..............................................113
Anti-Theft Alarm............................................56
Alarm System........................................................ 56
Arming the Alarm................................................. 56
Disarming the Alarm........................................... 56
Triggering the Alarm........................................... 56
Appendices.....................................................319
At a Glance........................................................16
Audible Warnings and Indicators..............73 Headlamps On Warning Chime...................... 73
Key in Ignition Warning Chime......................... 73
Parking Brake On Warning Chime.................. 73
Audio Control
...................................................57
Auxiliary Steering Wheel Controls.................57
Audio Input Jack...........................................255
Audio System
................................................249
General Information......................................... 249
Audio Unit......................................................250 Accessing the Auxiliary Media
Sources............................................................. 250
Accessing the Clock Settings......................... 251
Accessing the Menu........................................... 251
Accessing the Phone Features...................... 251Accessing the Sound Settings.......................
251
Adjusting the Volume........................................ 251
Changing Radio Stations................................. 251
Ejecting the CD................................................... 252
Listening to a CD................................................ 252
Listening to Satellite Radio............................ 252
Listening to the Radio...................................... 252
Menu Structure................................................... 252
Muting the Audio................................................ 252
Playing or Pausing Media................................ 252
Switching the Audio Unit On and Off.........252
Using Seek, Fast Forward and Reverse.............................................................. 252
Using the Display Control............................... 252
Using the Number Block................................. 252
Autolamps........................................................62 Windshield Wiper Activated
Headlamps........................................................ 62
Automatic Transmission............................110 Automatic Transmission Adaptive
Learning.............................................................. 112
Brake-Shift Interlock.......................................... 110
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 112
Understanding the Positions of Your Automatic Transmission............................. 110
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™/
3.7L..................................................................185
6F50/6F55 Transmission............................... 185
Adjusting Automatic Transmission Fluid Levels.................................................................. 187
Checking the fluid level.................................... 187
Moving the Air Filter Assembly (Accessing the Dipstick).................................................... 186
Reinstalling The Air Filter Assembly...........188
Auxiliary Power Points.................................90 12 Volt DC Power Point...................................... 90
Locations................................................................ 90
AWD See: All-Wheel Drive........................................... 113
B
Battery See: Changing the 12V Battery...................... 189
Blind Spot Information System...............132 Switching the System Off and On................133
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System Errors.......................................................
133
System Limitations............................................ 133
Using the System................................................ 132
BLIS See: Blind Spot Information System...........132
Bonnet Lock See: Opening and Closing the Hood............175
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check........................................188
Brakes...............................................................120 General Information.......................................... 120
Breaking-In......................................................149
Bulb Specification Chart...........................247
C
Cabin Air Filter.................................................85
Capacities and Specifications - 3.5L Duratec.........................................................235
Alternative Engine Oil for Extremely Cold Climates........................................................... 238
Specifications...................................................... 235
Capacities and Specifications - 3.5L Ecoboost™.................................................238
Alternative Engine Oil for Extreme Cold Climates........................................................... 242
Specifications..................................................... 239
Capacities and Specifications - 3.7L.................................................................243
Alternative Engine Oil for Extremely Cold Climates........................................................... 246
Specifications..................................................... 244
Capacities and Specifications................228
Car Wash See: Cleaning the Exterior............................... 196
Catalytic Converter......................................107 On-Board Diagnostics (OBD-II)................... 108
Readiness for Inspection and Maintenance (I/M) Testing................................................... 108
Center Console
................................................91
Console Mounting Plates................................... 91
Universal Top Tray................................................ 91
Changing a Bulb
............................................193
Front Fog Lamp................................................... 193
High-Intensity Discharge Headlamps.........193
LED Lamps............................................................ 194
License Plate Lamp........................................... 194Changing a Fuse............................................173
Fuses........................................................................\
173
Changing a Road Wheel............................222 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 222
Tire Change Procedure.................................... 223
Changing the 12V Battery..........................189 Battery Management System......................... 191
Changing the Engine Air Filter.................194
Changing the Wiper Blades......................192
Checking the Wiper Blades.......................191
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning
..........................27
Child Safety.......................................................18
General Information............................................. 18
Cleaning Leather Seats.............................200
Cleaning Products.......................................196 Materials................................................................ 196
Cleaning the Engine
....................................198
Cleaning the Exterior...................................196 Cleaning the Headlamps................................. 197
Exterior Chrome Parts....................................... 197
Exterior Plastic Parts......................................... 197
Stripes or Graphics............................................. 197
Underbody............................................................. 197
Under Hood........................................................... 197
Cleaning the Instrument Panel and Instrument Cluster Lens.........................199
Cleaning the Interior....................................199 Mirrors..................................................................... 199
Cleaning the Wheels...................................201
Cleaning the Windows and Wiper Blades............................................................198
Climate Control
..............................................83
Coolant Check See: Engine Coolant Check............................. 181
Crash Sensors and Airbag Indicator
........45
Airbags and Police Equipment....................... 46
Cross Traffic Alert.........................................134 False Alerts........................................................... 136
Switching the System Off and On...............136
System Errors....................................................... 136
System Lights, Messages and Audible Alerts.................................................................. 135
System Limitations............................................ 136
Using the System................................................ 134
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System Indicator Lights and
Messages.......................................................... 123
Using a Switch..................................................... 123
Using the Information Display Controls............................................................. 123
Using Voice Recognition...........................259
Initiating a Voice Session................................ 259
System Interaction and Feedback..............260
Utilizing the Mediation/Arbitration Program (Canada Only).........................160
V
Vehicle Care...................................................196 General Information.......................................... 196
Vehicle Certification Label.......................234
Vehicle Identification Number
................233
Vehicle Storage.............................................201
Battery................................................................... 202
Body........................................................................\
. 201
Brakes.................................................................... 202
Cooling system................................................... 202
Engine.................................................................... 202
Fuel system.......................................................... 202
General................................................................... 201
Miscellaneous..................................................... 202
Removing Vehicle From Storage.................202
Tires........................................................................\
202
Ventilation See: Climate Control........................................... 83
VIN See: Vehicle Identification Number............233
Voice Control....................................................57
W
Warning Lamps and Indicators..................71 Airbag readiness.................................................... 71
Anti-Lock Braking System.................................. 71
Brake System.......................................................... 71
Charging System.................................................... 71
Cruise Control......................................................... 71
Direction Indicator................................................ 72
Door Ajar.................................................................. 72
Engine Coolant Temperature........................... 72
Engine Oil................................................................. 72
Fasten Seatbelt..................................................... 72
High Beam............................................................... 72Low Fuel Level.......................................................
72
Low Tire Pressure Warning................................ 72
Low Washer Fluid................................................. 72
Parking Lamps....................................................... 72
Police Engine Idle feature.................................. 72
Powertrain Fault.................................................... 73
Service Engine Soon............................................ 73
Stability Control.................................................... 73
Stability Control Off............................................. 73
Washer Fluid Check.....................................189
Washers See: Cleaning the Exterior............................... 196
Waxing..............................................................198
Wheel Nuts See: Changing a Road Wheel........................ 222
Wheels and Tires
.........................................204
General Information......................................... 204
Technical Specifications................................. 226
Windows and Mirrors
...................................66
Windshield Washers.....................................60
Windshield Wipers........................................60
Speed Dependent Wipers................................ 60
Wiper Blades See: Checking the Wiper Blades.................... 191
Wipers and Washers....................................60
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