2019 FORD FUSION HYBRID phone

Tire Sealant and Inflator Kit
...................282
Tire Care .........................................................
288
Using Summer Tires ..................................
303
Using Snow Chains ....................................
303
Tire Pressure Monitoring System .........
303
Technical Specifications ..........................
307
Capacities and Specifications
Engine Specifications ...............................
309
Motorcraft Parts ..........................................
310
Vehicle Identification Number .................
311
Vehicle Certification Label .......................
312
Transmission Code Designation ............
312
Capacities and Specifications ................
313
Bulb Specification Chart ...........................
317
Audio System
General Information ...................................
318
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System ........................................................
319
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display ...........
320
Audio Unit - Vehicles With: SYNC .........
322
Digital Radio .................................................
326
Satellite Radio .............................................
328
USB Port ..........................................................
331
Media Hub ......................................................
331
SYNC™
General Information ..................................
332
Using Voice Recognition ..........................
334
Using SYNC™ With Your Phone ...........
336
SYNC™ Applications and Services ......
348
Using SYNC™ With Your Media Player ........................................................................\
353
SYNC™ Troubleshooting ........................
362SYNC™ 3
General Information
..................................
370
Home Screen ...............................................
383
Using Voice Recognition ..........................
384
Entertainment .............................................
390
Climate ..........................................................
400
Phone .............................................................
403
Navigation ....................................................
409
Electric Vehicle Information ....................
419
Apps .................................................................
437
Settings .........................................................
440
SYNC™ 3 Troubleshooting .....................
454
Accessories
Accessories ..................................................
466
Ford Protect
Ford Protect .................................................
468
Scheduled Maintenance
General Maintenance Information ......
470
Normal Scheduled Maintenance ..........
473
Special Operating Conditions Scheduled Maintenance .............................................
477
Scheduled Maintenance Record ..........
478
Appendices
Electromagnetic Compatibility ............
489
End User License Agreement .................
491
Type Approvals .............................................
517
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Table of Contents

the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 332).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions.
See
SYNC™
(page 332).
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Introduction

On Board Diagnostics Data Link
Connector
WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation.
Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature have
a greater range. One of the following could
cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See Remote Control
(page
51).
REMOTE CONTROL
Intelligent Access Key
Note: The ready to drive indicator may be
off and you may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Keys and Remote Controls

Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the direction indicators will
flash if all the doors and the luggage
compartment are closed.
If the central locking function does not
operate, lock the doors individually using
the key in the position shown. On the
left-hand side, turn the key clockwise to
lock. On the right-hand side, turn the key
counterclockwise to lock.
Mislock
If any door or the luggage compartment is
open, or if the hood is open on vehicles
with an anti-theft alarm or remote start,
the horn sounds twice and the lamps do
not flash. You can enable or disable this
feature in the information display. See
General Information (page 98).
Opening the Luggage Compartment Press twice within three seconds
to open the luggage
compartment. Activating Intelligent Access
(If
Equipped)
General Information
You can unlock and lock the vehicle
without taking the keys out of your pocket
or purse when your intelligent access key
is within
3 ft (1 m) of your vehicle.
Intelligent access uses a sensor on the
back of the door handle for unlocking and
a separate sensor on the face of each door
handle for locking.
The system will not function if:
• Your vehicle battery has no charge.
• The key battery has no charge.
• The passive key frequencies are
jammed.
Note: The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See
Remote Control (page 51).
Unlocking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key fob.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Doors and LocksE112203 E138630 E248553

Note:
Corresponding trip efficiency leaves
appear on the right information display upon
shutting off your Hybrid vehicle. On Energi
vehicles, the trip efficiency leaves are shown
on the right information display when the
vehicle operates in Hybrid Mode for the
entire trip. For trips with Plug-in Power Mode
operation, an estimate of your EV
Range/Full Charge is provided along with a
listing of factors and their contributions to
this estimate. See Next Full Charge under
Right Information Display in this chapter.
Right Information Display
Entertainment
See General Information (page 370).
Phone
See
General Information (page 370).
Navigation or Compass
See
General Information (page 370).
Fuel Economy
See
General Information (page 98).
Vehicle Range
Vehicle range indicates the estimated
distance your vehicle will travel with the
energy currently onboard. The range is
displayed at the bottom of the screen with
gasoline range shown in white and electric
range (Energi only) shown in blue.
• Gasoline Range: Is the estimated
distance to empty based on the fuel
remaining in the tank.
• Electric Range: Is the estimated
distance you can travel in Plug-In
Power Mode with the engine off. This
range is based on a calculation
determined by the amount of energy
stored in the high voltage battery as a
result of charging while plugged in and
the energy being used while driving. The amount of energy being used while
driving is affected by:
•
Mild or aggressive acceleration or
braking.
• Your vehicle speed.
• Your use of accessories such as climate
control.
• The ambient temperature and other
weather conditions.
• City or highway driving.
• Road grades.
Note: It is normal for vehicle range
estimates to vary due to changes in average
energy usage. This is why you typically see
different range estimates each time you fill
up your fuel tank or fully charge your battery.
Trip Efficiency Leaves
Trip Efficiency Leaves display upon
shutting off your Hybrid vehicle. For Energi
vehicles, the trip efficiency leaves display
only when the vehicle operates in Hybrid
Mode for the entire trip. The number of
leaves represent the average for the last
trip. A new trip begins each time you start
your vehicle (when the Ready to Drive
message comes on). Corresponding Trip
Summary data displays on the left
information display.
Next Full Charge
The Next Full Charge display is shown
upon shutting off your Energi vehicle
whenever your vehicle operates in Plug-in
Power Mode for a portion of your trip.
Miles or kilometers per full charge
This is an estimate of the EV Range you
would see if you plugged in and fully
charged your vehicle right now. The
estimate is based on your energy usage
while driving. Energy usage is affected by
your driving style and route, climate control
use, outside temperature and other factors.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Instrument Cluster

Settings
On or Off
Battery
Display
On or Off
Regen Display
Hold OK to Reset
Driving History
* Energi only.
Right Information Display Controls •
Press the up and down arrow buttons
to scroll through the list.
• Press the right arrow button to enter a
sub-menu.
• Press the left arrow button to exit a
menu.
• Press the OK button to choose and
confirm your selection. Main menu
From the main menu bar on the right side
of the information display, you can choose
from the following categories:
Entertainment
See
General Information (page 98).
Phone
See
General Information (page 98).
Navigation or Compass
See
General Information (page 98).
Fuel Economy
Use the up or down arrow buttons to
choose between the following display
options.
Note: The information display will remember the menu level 2 state when you change the
individual key state from the RUN to the OFF position.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Information DisplaysE179396

GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage. WARNING: Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire. WARNING:
Do not start the vehicle
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic. Always
open the garage door before you start the
vehicle. WARNING:
If you smell exhaust
fumes inside your vehicle, have your vehicle
checked by an authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately
5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You can
disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start your vehicle, avoid pressing
the accelerator pedal until the ready to
drive indicator illuminates. Only use the
accelerator pedal when you have difficulty
starting your vehicle. KEYLESS STARTING
Note:
The system may not function if the
intelligent access key is close to metal
objects or electronic devices, for example
keys or a cell phone.
Note: A valid intelligent access key must
be located inside your vehicle to switch the
ignition on and start your vehicle.
Ignition Modes The keyless starting system has three
modes:
Off:
Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode, or
when your vehicle is running but is not
moving.
On:
All electrical circuits are operational
and the warning lamps and indicators
illuminate.
• Without applying the brake pedal,
press and release the button once.
Start:
Starts your vehicle. The engine may
not start when your vehicle starts.
• Press the brake pedal, and then press
the button for any length of time. An
indicator light on the button illuminates
when the ignition is on and when your
vehicle starts.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Starting and Stopping the EngineE144447