2019 FORD FLEX remote start

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate ........................................................
11
Ford Credit .........................................................
11
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
....
13
Export Unique Options .................................
13
Environment
Protecting the Environment .......................
14
At a Glance
Instrument Panel Overview ........................
15
Child Safety
General Information ......................................
17
Installing Child Restraints ...........................
18
Booster Seats .................................................
28
Child Restraint Positioning ........................
30
Child Safety Locks .........................................
32
Seatbelts
Principle of Operation .................................
34
Fastening the Seatbelts ..............................
35
Seatbelt Height Adjustment .....................
38
Seatbelt Warning Lamp and Indicator Chime ............................................................
39
Seatbelt Reminder .......................................
39
Child Restraint and Seatbelt Maintenance ................................................
41
Seatbelt Extension ........................................
41
Personal Safety System ™
Personal Safety System ™.........................
43 Supplementary Restraints
System
Principle of Operation .................................
44
Driver and Passenger Airbags ..................
45
Front Passenger Sensing System ...........
46
Side Airbags ....................................................
48
Safety Canopy ™...........................................
49
Crash Sensors and Airbag Indicator ......
50
Airbag Disposal ...............................................
51
Keys and Remote Controls
General Information on Radio Frequencies .................................................
52
Remote Control .............................................
53
Replacing a Lost Key or Remote Control ........................................................................\
..
56
MyKey ™
Principle of Operation ..................................
57
Creating a MyKey ..........................................
58
Clearing All MyKeys ......................................
58
Checking MyKey System Status ..............
59
Using MyKey With Remote Start Systems ........................................................
59
MyKey Troubleshooting ..............................
59
Doors and Locks
Locking and Unlocking .................................
61
Keyless Entry ..................................................
64
Liftgate
Manual Liftgate ..............................................
67
Power Liftgate ................................................
68
Security
Passive Anti-Theft System .........................
71
Anti-Theft Alarm ............................................
72
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents

Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column ..........................................................73
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column ..........................................................
74
Audio Control ..................................................
74
Voice Control ...................................................
75
Cruise Control .................................................
75
Information Display Control ......................
75
Heated Steering Wheel ...............................
75
Pedals
Adjusting the Pedals .....................................
77
Wipers and Washers
Windshield Wipers ........................................
78
Autowipers .......................................................
78
Windshield Washers ....................................
79
Rear Window Wiper and Washers ..........
79
Lighting
General Information ....................................
80
Lighting Control .............................................
80
Autolamps ........................................................
81
Instrument Lighting Dimmer ....................
82
Headlamp Exit Delay ...................................
82
Daytime Running Lamps ............................
82
Front Fog Lamps ...........................................
83
Direction Indicators ......................................
83
Interior Lamps ................................................
83
Ambient Lighting ..........................................
84
Windows and Mirrors
Power Windows ............................................
85
Exterior Mirrors ...............................................
86
Interior Mirror ..................................................
88
Sun Visors ........................................................
88
Moonroof .........................................................
88Instrument Cluster
Gauges
..............................................................
90
Warning Lamps and Indicators .................
91
Audible Warnings and Indicators ............
94
Information Displays
General Information .....................................
95
Information Messages ...............................
103
Climate Control
Manual Climate Control .............................
112
Automatic Climate Control - Vehicles With: Premium AM/FM/CD ..................
113
Automatic Climate Control - Vehicles With: Sony Audio System ......................
115
Hints on Controlling the Interior Climate ........................................................................\
..
116
Rear Passenger Climate Controls ..........
118
Heated Rear Window ..................................
119
Heated Exterior Mirrors ...............................
119
Cabin Air Filter ..............................................
120
Remote Start ................................................
120
Seats
Sitting in the Correct Position ..................
121
Head Restraints .............................................
121
Manual Seats ................................................
124
Power Seats ...................................................
125
Memory Function ........................................
126
Rear Seats .......................................................
127
Heated Seats .................................................
134
Climate Controlled Seats .........................
135
Universal Garage Door Opener
Universal Garage Door Opener ..............
136
Auxiliary Power Points
Auxiliary Power Points ................................
141
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation. WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
Other short-distance radio transmitters,
such as amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems may operate
on the same frequency as your remote
control. If other transmitters are operating
on those frequencies, you may not be able
to use your remote control. Using your
remote control near some types of
electronic equipment, such as USB devices, computers or cell phones can interfere with
remote operation. Operating your remote
control near metal or metallic-finished
purses, bags or clothing can interfere with
remote operation. You can lock and unlock
the doors with the key.
Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Intelligent Access
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You touch the inside of any exterior
door handle within
3 ft (1 m) proximity
of an intelligent access key.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 53).
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Keys and Remote Controls

REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. You can also use the key
blade to lock and unlock the glove
compartment. The transmitter portion
functions as the remote control.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Intelligent Access Key (If Equipped)
Note: A three-button remote control
operates similarly. The remote control operates the power
locks and the remote start system. The
remote control must be in your vehicle to
use the push button start.
The remote control also contains a
removable key blade that you can use to
unlock your vehicle. You can also use the
key blade to lock and unlock the glove
compartment. Slide the release on the
back of the remote control to release the
key blade, then pull the blade out. The
remote control also contains a removable
key blade that you can use to unlock your
vehicle.
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3. Remove the old battery.
4. Insert a new battery with the + facing
downward. Press the battery down to
make sure it is fully in the housing.
5. Reinstall the battery housing cover onto the remote control and install the
key blade.
Car Finder Press the button twice within
three seconds.
The horn sounds and the direction
indicators flash. We recommend you use
this method to locate your vehicle, rather
than using the panic alarm.
Note: If any door or the liftgate is open, or
if the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
sounds twice and the direction indicators
do not flash.
Sounding the Panic Alarm Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
switch it off.
Note: The panic alarm only operates when
the ignition is off. Remote Start
(If Equipped) WARNING:
To avoid exhaust fumes,
do not use remote start if your vehicle is
parked indoors or in areas that are not well
ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
remote control.
This feature allows you to start your
vehicle from the outside. The remote
control has an extended operating range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started. See Automatic
Climate Control
(page 113).
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system does not work if
any of the following occur:
• The ignition is on.
• The anti-theft alarm triggers.
• You switch off the feature.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The service engine soon indicator was
on the last time your vehicle was
driven.
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Remote Starting Your Vehicle
Note:
You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound. To start your vehicle remotely:
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The exterior lamps flash twice.
The horn sounds if the system fails to start,
unless quiet start is on. Quiet start runs
the blower fan at a slower speed to reduce
noise. You can switch this feature on or
off in the information display. See
General Information (page 95).
Note: If you remote start your vehicle with
an integrated keyhead transmitter, you must
switch the ignition on before driving your
vehicle. If you remote start your vehicle with
an intelligent access transmitter, you must
press the push button ignition switch on the
instrument panel once while applying the
brake pedal before driving your vehicle.
The power windows do not work during
remote start and the radio does not turn
on automatically.
The parking lamps remain on and the
vehicle runs for 5, 10 or 15 minutes,
depending on the setting. Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running.
If the duration is set to 10 minutes, the
duration extends by another 10 minutes.
For example, if your vehicle had been
running from the first remote start for 5
minutes, your vehicle continues to run now
for a total of 20 minutes. You can extend
the remote start up to a maximum of 35
minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
Press the button once. The
parking lamps switch off.
You may have to be closer to your vehicle
to remotely switch off your vehicle after
remote starting. This is due to the added
noise of your running vehicle.
You can switch this feature on or off in the
information display. See
General
Information (page 95).
Memory Feature
(If Equipped)
You can program the remote control to
recall memory setting positions.
See
Memory Function (page 126). Press the
unlock button on the remote control to
recall the memory positions.
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See
Passive
Anti-Theft System (page 71).
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•
Various vehicle speed reminders so you
know when your vehicle approaches
the limits. Warnings appear in the
information display and an audible
warning sounds when you exceed the
limit.
• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.
• Always on setting. When this is
selected, you will not be able to turn
off Advance Trac or traction control,
911 Assist or Emergency Assistance, or
Do Not Disturb (if your vehicle is
equipped with these features).
CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. See Starting a Gasoline
Engine (page 146). If your vehicle is
equipped with a push-button start,
place the remote control into the
backup slot. See Passive Anti-Theft
System
(page 71).
2. Switch the ignition on.
3. Access the main menu in the information display and then scroll
through the menus to change the
settings of your MyKey. From the
MyKey menu select the option Create
MyKey. See
Information Displays
(page 95). 4. When prompted, hold the
OK button
until you see a message informing you
to label this key as a MyKey. The
programmed restrictions apply when
you key off, open and close the driver
door and restart your vehicle with the
programmed key or transmitter.
MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.
You can also program configurable
settings for the key(s). See
Programming
and Changing Configurable Settings.
Programming and Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings.
1. Switch the ignition on using an admin key or transmitter you want to program.
2. Access the main menu in the information display and then scroll
through the menus to change the
settings of your MyKey. See
Information Displays
(page 95).
3. Follow the instructions in the display.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
will need an admin key to change or clear
your MyKey settings.
CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to
their original admin key status at once. To
clear all MyKeys of all MyKey settings, use
the information display.
1. Switch the ignition on using an admin key.
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing MyKey
™

2. Access the main menu in the
information display and then scroll
through the menus to begin clearing
your MyKey programming. See
Information Displays (page 95).
3. Follow the instructions in the display.
4. A confirmation message appears in the
display after you finish clearing your
MyKeys.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status. You
cannot remove the MyKey restrictions
individually.
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
information display. See
Information
Displays (page 95).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey. Number of MyKeys
Indicates the number of MyKeys
programmed to your vehicle. Use this
feature to detect how many MyKeys you
have for your vehicle and determine when
all MyKeys have been deleted.
Number of Admin Keys
Indicates how many admin keys are
programmed to your vehicle. Use this
feature to determine how many admin
keys you have for your vehicle, and detect
if an additional MyKey has been
programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for
a Ford-approved remote start system.
MYKEY TROUBLESHOOTING Potential Causes
Condition
The key or transmitter used to start the vehicle
does not have admin privileges.
I cannot create a MyKey.
Vehicles with keyless start: Make sure you place
the transmitter into the backup slot. See
Passive Anti-Theft System
(page 71).
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing MyKey
™