Roadside Emergencies
Roadside Assistance
..................................219
Hazard Flashers ..........................................
220
Fuel Shutoff ..................................................
220
Jump Starting the Vehicle .........................
221
Post-Crash Alert System ..........................
223
Transporting the Vehicle ..........................
223
Customer Assistance
Getting the Services You Need ..............
225
In California (U.S. Only) ............................
226
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
227
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
228
Getting Assistance Outside the U.S. and Canada .......................................................
228
Ordering Additional Owner's Literature ........................................................................\
230
Reporting Safety Defects (U.S. Only) ........................................................................\
230
Reporting Safety Defects (Canada Only) ........................................................................\
230
Fuses
Fuse Specification Chart ..........................
232
Changing a Fuse ...........................................
241
Maintenance
General Information ..................................
243
Opening and Closing the Hood .............
243
Under Hood Overview - 3.5L Duratec ........................................................................\
244
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
245
Engine Oil Dipstick ......................................
247
Engine Oil Check .........................................
247
Oil Change Indicator Reset .....................
248
Engine Coolant Check ..............................
249
Automatic Transmission Fluid Check ........................................................................\
253 Brake Fluid Check
.......................................
255
Power Steering Fluid Check ....................
255
Washer Fluid Check ...................................
255
Changing the 12V Battery ........................
256
Checking the Wiper Blades .....................
257
Changing the Wiper Blades ....................
258
Adjusting the Headlamps .......................
259
Removing a Headlamp ............................
260
Changing a Bulb .........................................
260
Changing the Engine Air Filter ...............
263
Vehicle Care
General Information ..................................
265
Cleaning Products ......................................
265
Cleaning the Exterior .................................
265
Waxing ............................................................
267
Cleaning the Engine ...................................
267
Cleaning the Windows and Wiper Blades ........................................................................\
267
Cleaning the Interior ..................................
268
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
268
Cleaning Leather Seats ............................
269
Repairing Minor Paint Damage ..............
270
Cleaning the Wheels .................................
270
Vehicle Storage ............................................
270
Body Styling Kits ..........................................
272
Wheels and Tires
General Information ...................................
273
Tire Care .........................................................
275
Using Snow Chains ....................................
288
Tire Pressure Monitoring System .........
289
Changing a Road Wheel ..........................
293
Technical Specifications .........................
298
Capacities and Specifications
Engine Specifications - 3.5L Duratec ........................................................................\
299
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents
GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 270).
Note: Depending on applicable laws and
regulations in the country for which your
vehicle was originally built, your brake lamps
may flash during heavy braking. Following
this, your hazard lights may also flash when
your vehicle comes to a stop. See
Warning Lamps and
Indicators (page 91).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer. Brake Assist
Brake assist detects when you rapidly
brake by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. It can also reduce
stopping distances in critical situations.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer. It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle
is moving, make sure the parking
brake is disengaged. If the
parking brake is disengaged, this indicates
low brake fluid level or a brake system
fault. Have your vehicle checked as soon
as possible.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air cleaner
removed and do not remove it while the
engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1.
Inside the vehicle, pull the hood release
handle located under the left-hand
side of the instrument panel.
2. Slightly lift the hood.
243
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing MaintenanceE253246
Engine coolant reservoir. See
Engine Coolant Check (page
249).
A
Windshield washer fluid
reservoir. See
Washer Fluid
Check (page 255).
B
Brake fluid reservoir. See
Brake
Fluid Check (page 255).
C
Battery. See
Changing the 12V
Battery (page 256).
D
Engine compartment fuse box.
See
Fuse Specification Chart
(page 232).
E Air filter assembly. See
Changing the Engine Air Filter
(page
263).
F
Automatic transmission fluid
dipstick. See
Automatic
Transmission Fluid Check
(page
253).
G
Engine oil dipstick. See
Engine
Oil Dipstick (page 247).
H
Engine oil filler cap. See Engine
Oil Check
(page 247).
I
UNDER HOOD OVERVIEW - 3.5L ECOBOOST™ 245
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing MaintenanceE253238
Engine coolant reservoir. See
Engine Coolant Check (page
249).
A.
Engine oil filler cap. See Engine
Oil Check
(page 247).
B.
Engine oil dipstick. See
Engine
Oil Dipstick (page 247).
C.
Brake fluid reservoir. See
Brake
Fluid Check (page 255).
D.
Battery. See
Changing the 12V
Battery (page 256).
E.
Engine compartment fuse box.
See
Fuses (page 232).
F.
Air filter assembly. See
Changing the Engine Air Filter
(page
263).
G. Automatic transmission dipstick.
See
Automatic Transmission
Fluid Check (page 253).
H.
Washer fluid reservoir. See
Washer Fluid Check (page 255
).
I.
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The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Stop your vehicle as soon as it is safe
to do so. Fully apply the parking brake,
shift into park (P) or neutral (N).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
Do not use supplemental transmission
fluid additives because they are
unnecessary and could lead to
transmission damage that may not be
covered by the vehicle Warranty.
The transmission does not consume fluid.
However, if the transmission slips or shifts
slowly you should check the fluid level. If
you notice a sign of leaking fluid, contact
an authorized dealer. Checking the Transmission Fluid
Level WARNING: The dipstick and
surrounding components are hot. Use
gloves when moving components and
checking the transmission fluid level.
Failure to follow this warning could result
in serious personal injury.
Only check the transmission fluid level
when the engine is at normal operating
temperature 179°F (82°C)-199°F (93°C).
Normal operating temperature is reached
after driving approximately 20 mi (30 km). Minimum.
A
Maximum.
B
Note: Check the fluid level with the engine
running and the transmission in park (P).
1. Make sure that your vehicle is on level ground.
2. Rotate the automatic transmission fluid cap in a counterclockwise
direction. See
Under Hood Overview
(page 245).
3. Remove the cap and dipstick and wipe
it with a clean, lint-free cloth. Replace
the cap and dipstick and remove it
again to check the fluid level.
253
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AB
4. Make sure that the fluid level is
between the MIN and the MAX marks.
If the fluid level is at the MIN mark, add
fluid immediately. See Adding
Transmission Fluid.
5. Replace the automatic transmission fluid cap and dipstick. Turn it clockwise
until you feel a strong resistance.
Low Fluid Level
If the fluid level is within the minimum
range (below point A) add the correct
specification fluid to be within the hash
mark area. See
Capacities and
Specifications (page 305).
Note: If the fluid level is below the
minimum range do not drive your vehicle. A
low fluid level can damage the transmission.
Correct Fluid Level
If the fluid level is within the hash mark
area (between points A and B) do not add
any fluid.
High Fluid Level
If the fluid level is above the maximum
range (above point B) fluid may need to
be removed. High fluid levels may be
caused by a overheating condition. If you
have operated your vehicle at high speeds,
towing a trailer or in city traffic during hot
weather, allow your vehicle to cool for a
minimum of 30 minutes before rechecking
the level.
Note: An overfill condition can damage the
transmission.
Adding Transmission Fluid *
1. Rotate the automatic transmission fluid cap in a counterclockwise
direction.
2. Remove the cap and dipstick and wipe
it with a clean, lint-free cloth. 3. Add fluid that meets the Ford
specifications. See
Capacities and
Specifications (page 305). Pour the
fluid directly into the automatic
transmission fluid cap and dipstick
hole.
4. Replace the cap and dipstick and remove it again to check the fluid level.
5. Make sure that the fluid level is between the MIN and the MAX marks.
6. Replace the automatic transmission fluid cap and dipstick. Turn it clockwise
until you feel a strong resistance.
* Vehicles With Turbocharged Engines WARNING:
Do not start the engine
with the air filter removed. This can cause
damage not covered by the vehicle
Warranty and can result in serious injury.
1. Loosen the clamp holding the air filter assembly to the rubber hose.
2. Remove the air filter assembly securing
bolts.
3. Lift the air filter assembly to disengage
the locating pins.
4. Rotate the air filter assembly slightly in a counterclockwise direction.
5. Check the transmission fluid level.
6. Install the air filter assembly in reverse
order. Tighten the air filter assembly
securing bolts until you feel a strong
resistance.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Scheduled Maintenance