Roadside Emergencies
Roadside Assistance
..................................219
Hazard Flashers ..........................................
220
Fuel Shutoff ..................................................
220
Jump Starting the Vehicle .........................
221
Post-Crash Alert System ..........................
223
Transporting the Vehicle ..........................
223
Customer Assistance
Getting the Services You Need ..............
225
In California (U.S. Only) ............................
226
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
227
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
228
Getting Assistance Outside the U.S. and Canada .......................................................
228
Ordering Additional Owner's Literature ........................................................................\
230
Reporting Safety Defects (U.S. Only) ........................................................................\
230
Reporting Safety Defects (Canada Only) ........................................................................\
230
Fuses
Fuse Specification Chart ..........................
232
Changing a Fuse ...........................................
241
Maintenance
General Information ..................................
243
Opening and Closing the Hood .............
243
Under Hood Overview - 3.5L Duratec ........................................................................\
244
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
245
Engine Oil Dipstick ......................................
247
Engine Oil Check .........................................
247
Oil Change Indicator Reset .....................
248
Engine Coolant Check ..............................
249
Automatic Transmission Fluid Check ........................................................................\
253 Brake Fluid Check
.......................................
255
Power Steering Fluid Check ....................
255
Washer Fluid Check ...................................
255
Changing the 12V Battery ........................
256
Checking the Wiper Blades .....................
257
Changing the Wiper Blades ....................
258
Adjusting the Headlamps .......................
259
Removing a Headlamp ............................
260
Changing a Bulb .........................................
260
Changing the Engine Air Filter ...............
263
Vehicle Care
General Information ..................................
265
Cleaning Products ......................................
265
Cleaning the Exterior .................................
265
Waxing ............................................................
267
Cleaning the Engine ...................................
267
Cleaning the Windows and Wiper Blades ........................................................................\
267
Cleaning the Interior ..................................
268
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
268
Cleaning Leather Seats ............................
269
Repairing Minor Paint Damage ..............
270
Cleaning the Wheels .................................
270
Vehicle Storage ............................................
270
Body Styling Kits ..........................................
272
Wheels and Tires
General Information ...................................
273
Tire Care .........................................................
275
Using Snow Chains ....................................
288
Tire Pressure Monitoring System .........
289
Changing a Road Wheel ..........................
293
Technical Specifications .........................
298
Capacities and Specifications
Engine Specifications - 3.5L Duratec ........................................................................\
299
4
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents
Engine coolant reservoir. See
Engine Coolant Check (page
249).
A
Windshield washer fluid
reservoir. See
Washer Fluid
Check (page 255).
B
Brake fluid reservoir. See
Brake
Fluid Check (page 255).
C
Battery. See
Changing the 12V
Battery (page 256).
D
Engine compartment fuse box.
See
Fuse Specification Chart
(page 232).
E Air filter assembly. See
Changing the Engine Air Filter
(page
263).
F
Automatic transmission fluid
dipstick. See
Automatic
Transmission Fluid Check
(page
253).
G
Engine oil dipstick. See
Engine
Oil Dipstick (page 247).
H
Engine oil filler cap. See Engine
Oil Check
(page 247).
I
UNDER HOOD OVERVIEW - 3.5L ECOBOOST™ 245
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing MaintenanceE253238
Engine coolant reservoir. See
Engine Coolant Check (page
249).
A.
Engine oil filler cap. See Engine
Oil Check
(page 247).
B.
Engine oil dipstick. See
Engine
Oil Dipstick (page 247).
C.
Brake fluid reservoir. See
Brake
Fluid Check (page 255).
D.
Battery. See
Changing the 12V
Battery (page 256).
E.
Engine compartment fuse box.
See
Fuses (page 232).
F.
Air filter assembly. See
Changing the Engine Air Filter
(page
263).
G. Automatic transmission dipstick.
See
Automatic Transmission
Fluid Check (page 253).
H.
Washer fluid reservoir. See
Washer Fluid Check (page 255
).
I.
246
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing MaintenanceE173375
ENGINE OIL DIPSTICK
MINA
MAX
B
ENGINE OIL CHECK
To check the engine oil level consistently
and accurately, do the following:
1. Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N).
2. Run the engine until it reaches normal operating temperature.
3. Make sure that your vehicle is on level ground.
4. Switch the engine off and wait 15 minutes for the oil to drain into the oil
pan. Checking the engine oil level too
soon after you switch the engine off
may result in an inaccurate reading.
5. Open the hood. See Opening and
Closing the Hood (page 243).
6. Remove the dipstick and wipe it with a clean, lint-free cloth. See
Under
Hood Overview (page 244).
7. Replace the dipstick and remove it again to check the oil level. See Under
Hood Overview
(page 244). 8.
Make sure that the oil level is between
the maximum and minimum marks. If
the oil level is at the minimum mark,
add oil immediately. See
Capacities
and Specifications (page 305).
9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
Note: If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km)
.
Adding Engine Oil WARNING: Do not remove the filler
cap when the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty. 247
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing MaintenanceE146429 E142732
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview (page 244).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets our specifications. See
Capacities and
Specifications (page 305). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator. From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
248
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Maintenance
Cruise Control..................................................75
Principle of Operation....................................... 187
Cruise control See: Using Cruise Control................................ 187
Customer Assistance.................................225
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................82
Direction Indicators.......................................83
Doors and Locks
..............................................61
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids.....................................................194
Driving Hints
...................................................216
Driving Through Water................................217
DRL See: Daytime Running Lamps......................... 82
E
Economical Driving
......................................216
Electromagnetic Compatibility.............460
Emission Law.................................................158 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........159
Tampering With a Noise Control System............................................................... 158
End User License Agreement.................462 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 462
Engine Block Heater
....................................149
Using the Engine Block Heater...................... 150
Engine Coolant Check...............................249 Adding Coolant.................................................. 249
Coolant Change................................................... 251
Engine Coolant Temperature Management.................................................. 252
Fail-Safe Cooling................................................ 251
Recycled Coolant................................................ 251
Severe Climates.................................................. 251
Engine Emission Control...........................158 Engine Immobilizer
See: Passive Anti-Theft System...................... 71
Engine Oil Check
...........................................247
Adding Engine Oil............................................... 247
Engine Oil Dipstick.......................................247
Engine Specifications - 3.5L Duratec
.........................................................299
Drivebelt Routing............................................... 299
Engine Specifications - 3.5L Ecoboost™
.................................................299
Drivebelt Routing.............................................. 300
Entertainment..............................................382 AM/FM Radio...................................................... 383
Apps........................................................................\
391
Bluetooth Stereo or USB................................ 390
CD (If equipped)................................................ 389
HD Radio ™ Information (If
Available)........................................................ 386
SiriusXM® Satellite Radio (If Activated)........................................................ 384
Sources.................................................................. 383
Supported Media Players, Formats and Metadata Information................................. 391
USB Ports.............................................................. 391
Environment......................................................14
Essential Towing Checks............................211 Before Towing a Trailer..................................... 213
Hitches.................................................................... 212
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 214
Safety Chains....................................................... 212
Trailer Brake Controller Connector...............212
Trailer Brakes........................................................ 212
Trailer Lamps........................................................ 213
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7 –Pin
Connector)........................................................ 211
When Towing a Trailer....................................... 213
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors................................................86 Blind Spot Information System...................... 87
Direction Indicator Mirrors................................. 87
Fold-Away Exterior Mirrors............................... 86
Heated Exterior Mirrors ......................................87
Integrated Blind Spot Mirror............................. 87
Memory Mirrors .................................................... 87
502
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index