2019 FORD FLEX ECU

To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
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2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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4. Make sure that the fluid level is
between the MIN and the MAX marks.
If the fluid level is at the MIN mark, add
fluid immediately. See Adding
Transmission Fluid.
5. Replace the automatic transmission fluid cap and dipstick. Turn it clockwise
until you feel a strong resistance.
Low Fluid Level
If the fluid level is within the minimum
range (below point A) add the correct
specification fluid to be within the hash
mark area. See
Capacities and
Specifications (page 305).
Note: If the fluid level is below the
minimum range do not drive your vehicle. A
low fluid level can damage the transmission.
Correct Fluid Level
If the fluid level is within the hash mark
area (between points A and B) do not add
any fluid.
High Fluid Level
If the fluid level is above the maximum
range (above point B) fluid may need to
be removed. High fluid levels may be
caused by a overheating condition. If you
have operated your vehicle at high speeds,
towing a trailer or in city traffic during hot
weather, allow your vehicle to cool for a
minimum of 30 minutes before rechecking
the level.
Note: An overfill condition can damage the
transmission.
Adding Transmission Fluid *
1. Rotate the automatic transmission fluid cap in a counterclockwise
direction.
2. Remove the cap and dipstick and wipe
it with a clean, lint-free cloth. 3. Add fluid that meets the Ford
specifications. See
Capacities and
Specifications (page 305). Pour the
fluid directly into the automatic
transmission fluid cap and dipstick
hole.
4. Replace the cap and dipstick and remove it again to check the fluid level.
5. Make sure that the fluid level is between the MIN and the MAX marks.
6. Replace the automatic transmission fluid cap and dipstick. Turn it clockwise
until you feel a strong resistance.
* Vehicles With Turbocharged Engines WARNING:
Do not start the engine
with the air filter removed. This can cause
damage not covered by the vehicle
Warranty and can result in serious injury.
1. Loosen the clamp holding the air filter assembly to the rubber hose.
2. Remove the air filter assembly securing
bolts.
3. Lift the air filter assembly to disengage
the locating pins.
4. Rotate the air filter assembly slightly in a counterclockwise direction.
5. Check the transmission fluid level.
6. Install the air filter assembly in reverse
order. Tighten the air filter assembly
securing bolts until you feel a strong
resistance.
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6.
There is a distinct change from light to
dark in the right-hand portion of the
headlamp beam pattern. Position the
top edge of this cut-off at the
horizontal reference line. 7. To adjust the vertical aim, use a
suitable tool to rotate the adjuster
clockwise or counterclockwise.
Note: To see a clearer light pattern while
adjusting one headlamp, block the light
from the other headlamp.
8. Close the hood and switch the low beam headlamps off. Horizontal Aim Adjustment
Horizontal aim is not adjustable on your
vehicle.
REMOVING A HEADLAMP
To gain access to the headlamp securing
bolts and to remove the headlamp
assembly, you must first remove the front
fascia and front bumper assemblies. We
recommend you see an authorized dealer.
CHANGING A BULB
WARNING: Switch the lamps and
the ignition off. Failure to do so could result
in serious personal injury. WARNING:
Bulbs can become hot.
Let the bulb cool down before removing it.
Failure to do so could result in personal
injury.
Use the correct specification bulb. See
Bulb Specification Chart
(page 313).
Install in the reverse order unless otherwise
stated.
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1. Remove the retaining bolts from the
lamp assembly. Gently pull the lamp
assembly away from the vehicle.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb by pulling it straight out.
LED Lamps
LED lamps are not serviceable items. See
an authorized dealer if they fail.
The following lamps are LED:
• Front side marker lamps.
• Side direction indicator.
• Central high mounted brake lamp.
• Stop and tail lamp. (If equipped) License Plate Lamp
1. Remove the screws that secure the
lens to the lamp housing.
2. Remove the lamp lens.
3. Remove the bulb by pulling it straight out.
CHANGING THE ENGINE AIR
FILTER WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air cleaner
removed and do not remove it while the
engine is running.
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3

When changing the engine air filter, do not
allow debris or foreign material to enter
the air induction system. Engine
components are susceptible to damage
not covered by the vehicle Warranty.
Change the air filter element at the correct
interval. See Scheduled Maintenance
(page 442).
Incorrect component use can cause
damage not covered by the vehicle
Warranty. See
Motorcraft Parts (page
300).
To replace the air filter element do the
following: 1. Remove the clips that secure the air
filter housing cover.
2. Carefully lift the air filter housing cover.
3. Remove the air filter element from the
air filter housing. 4.
Wipe any dirt or debris from the air filter
housing and cover to make sure no dirt
gets in the engine and that you have a
good seal.
5. Install a new air filter element. Be careful not to crimp the filter element
edges between the air filter housing
and cover. This could cause filter
damage and allow unfiltered air to
enter the engine if it is not properly
seated.
6. Install the air filter housing cover.
7. Engage the clips to secure the air filter housing cover to the air filter housing.
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Follow these guidelines when using snow
tires and chains:
•
If possible, avoid fully loading your
vehicle.
• Use only SAE Class S snow chains,
snow cables or equivalent on the front
axle for P235/60R17, P235/60R18, and
P235/55R19 equipped vehicles. The
use of snow chains, snow cables or
other traction assist devices that are
larger than SAE Class S may cause
damage to your vehicle ’s wheel house,
suspension and/or body.
• Do not install tire chains, cables, or
optional traction devices on the rear
tires. This could cause damage to the
vehicle ’s wheel house or body.
• Do not use tire chains, cables, or
optional traction devices with
255/45R20 tires.
• Install cable chains securely, verifying
that the cables do not touch any wiring,
brake lines or fuel lines.
• Do not exceed 30 mph (48 km/h) with
tire cables on your vehicle.
• Drive cautiously. If you hear the cables
rub or bang against your vehicle, stop
and retighten the cables. If this does
not work, remove the cables to prevent
damage to your vehicle.
• Remove the tire cables when they are
no longer needed. Do not use tire
cables on dry roads. TIRE PRESSURE MONITORING
SYSTEM WARNING:
The tire pressure
monitoring system is not a substitute for
manually checking tire pressures. You
should periodically check tire pressures
using a pressure gauge. Failure to correctly
maintain tire pressures could increase the
risk of tire failure, loss of control, vehicle
rollover and personal injury.
Note: You should only use tire sealants in
roadside emergencies as they may cause
damage to the tire pressure monitoring
system sensor.
Note: If the tire pressure monitoring system
sensor becomes damaged, it may not
function. Each tire, including the spare, if
provided, should be checked
monthly when cold and inflated
to the inflation pressure recommended by
the vehicle manufacturer on the vehicle
placard or tire inflation pressure label.
Installation of any tires that are not the
original equipment tire size can cause the
speedometer to display incorrect vehicle
speed.
As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that
illuminates a low tire pressure telltale
when one or more of your tires is
significantly under-inflated. Accordingly,
when the low tire pressure telltale
illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly under-inflated tire causes the
tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the
vehicle ’s handling and stopping ability.
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