Switching the Audio Unit On and Off..........321
Using Seek, Fast Forward and
Reverse............................................................... 321
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................322
Accessing the Sound Settings...................... 322
Adjusting the Volume....................................... 322
Changing Radio Stations................................ 322
Selecting the Audio Modes............................ 322
Switching the Audio Unit On and Off.........322
Using Seek, Fast Forward and Reverse.............................................................. 323
Autolamps.........................................................81
Windshield Wiper Activated
Headlamps......................................................... 81
Automatic Climate Control - Vehicles With: Premium AM/FM/CD.....................113
Setting the Blower Motor Speed................... 113
Setting the Temperature.................................. 114
Switching Auto Mode On and Off.................114
Switching Defrost On and Off........................ 114
Switching Dual Zone Mode On and Off........................................................................\
. 114
Switching Maximum Air Conditioning On and Off................................................................ 114
Switching Recirculated Air On and Off........................................................................\
. 114
Switching the Air Conditioning On and Off........................................................................\
. 114
Switching the Climate Control On and Off........................................................................\
. 114
Automatic Climate Control - Vehicles With: Sony Audio System
........................115
Setting the Blower Motor Speed................... 115
Setting the Temperature................................... 115
Switching Auto Mode On and Off.................115
Switching Defrost On and Off........................ 115
Switching Maximum Air Conditioning On and Off................................................................ 115
Switching Recirculated Air On and Off........................................................................\
116
Switching the Air Conditioning On and Off........................................................................\
. 115
Switching the Climate Control On and Off........................................................................\
. 115
Automatic Transmission
............................162
Automatic Transmission Adaptive
Learning............................................................. 165Brake-Shift Interlock.........................................
164
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 165
SelectShift Automatic ™
Transmission................................................... 162
Understanding the Positions of Your Automatic Transmission............................. 162
Automatic Transmission Fluid Check
.............................................................253
Adding Transmission Fluid ............................ 254
Checking the Transmission Fluid Level................................................................... 253
Autowipers........................................................78
Auxiliary Power Points.................................141 110 Volt AC Power Point.................................... 141
12 Volt DC Power Point...................................... 141
Locations................................................................ 141
AWD See: All-Wheel Drive......................................... 166
B
Battery See: Changing the 12V Battery..................... 256
Blind Spot Information System..............194 Switching the System Off and On...............195
System Errors....................................................... 195
System Limitations............................................ 195
Using the System............................................... 194
BLIS See: Blind Spot Information System..........194
Body Styling Kits
...........................................272
Bonnet Lock See: Opening and Closing the Hood..........243
Booster Seats..................................................28 Types of Booster Seats...................................... 29
Brake Fluid Check........................................255
Brakes................................................................173 General Information........................................... 173
Breaking-In......................................................216
Bulb Specification Chart
............................313
C
Cabin Air Filter...............................................120
500
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Capacities and Specifications - 3.5L
Duratec.........................................................305
Alternative Engine Oil for Extremely Cold Climates........................................................... 308
Specifications..................................................... 306
Capacities and Specifications - 3.5L Ecoboost™.................................................309
Alternative Engine Oil for Extremely Cold Climates............................................................ 312
Specifications...................................................... 310
Capacities and Specifications................299
Cargo Nets.....................................................202
Car Wash See: Cleaning the Exterior.............................. 265
Catalytic Converter
......................................159
On-Board Diagnostics (OBD-II)................... 160
Readiness for Inspection and Maintenance (I/M) Testing................................................... 160
Center Console
..............................................143
Console Refrigerator and Freezer.................143
Second Row Center Console.......................... 143
Changing a Bulb..........................................260 Brake and Rear Lamps, Rear Direction
Indicator and Reversing Lamp.................262
Front Direction Indicator and Front Parking Lamp.................................................................. 261
Front Fog Lamp.................................................. 262
Headlamp.............................................................. 261
Headlamp Low Beam and Headlamp High Beam.................................................................. 261
LED Lamps........................................................... 263
License Plate Lamp.......................................... 263
Changing a Fuse............................................241 Fuses....................................................................... 241
Changing a Road Wheel
...........................293
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 293
Tire Change Procedure.................................... 294
Changing the 12V Battery.........................256
Changing the Engine Air Filter................263
Changing the Wiper Blades
.....................258
Front Wiper Blades........................................... 258
Rear Window Wiper Blade............................. 258
Checking MyKey System Status...............59 MyKey Distance.................................................... 59
Number of Admin Keys...................................... 59
Number of MyKeys.............................................. 59
Checking the Wiper Blades......................257 Child Restraint and Seatbelt
Maintenance..................................................41
Child Restraint Positioning
.........................30
Child Safety........................................................17
General Information............................................. 17
Child Safety Locks..........................................32 Left-Hand Side...................................................... 33
Right-Hand Side................................................... 33
Cleaning Leather Seats
.............................269
Cleaning Products.......................................265 Materials............................................................... 265
Cleaning the Engine....................................267
Cleaning the Exterior..................................265 Cleaning the Headlamps................................ 266
Exterior Chrome Parts..................................... 266
Exterior Plastic Parts........................................ 266
Stripes or Graphics........................................... 266
Underbody........................................................... 266
Under Hood......................................................... 266
Cleaning the Instrument Panel and Instrument Cluster Lens........................268
Cleaning the Interior...................................268 Mirrors.................................................................... 268
Cleaning the Wheels
..................................270
Cleaning the Windows and Wiper Blades............................................................267
Clearing All MyKeys
.......................................58
Climate............................................................392
Climate Control
..............................................112
Climate Controlled Seats..........................135
Cooled Seats........................................................ 135
Heated Seats........................................................ 135
Collision Warning System.........................199 PRINCIPLE OF OPERATION........................... 199
Coolant Check See: Engine Coolant Check............................ 249
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................58
Programming and Changing Configurable
Settings............................................................... 58
Cross Traffic Alert.........................................196 False Alerts........................................................... 198
Switching the System Off and On...............198
System Errors....................................................... 198
System Lights, Messages and Audible Alerts................................................................... 197
System Limitations............................................ 198
Using the System............................................... 196
501
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Power Exterior Mirrors........................................
86
Power-Folding Mirrors....................................... 86
Puddle Lamps....................................................... 87
F
Fastening the Seatbelts...............................35 Rear Inflatable Seatbelt..................................... 37
Seatbelt Locking Modes.................................... 36
Using Seatbelts During Pregnancy................35
Flat Tire See: Changing a Road Wheel....................... 293
Floor Mats........................................................217
Fog Lamps - Front See: Front Fog Lamps........................................ 83
Foot Pedals See: Adjusting the Pedals.................................. 77
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect..................................................440 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 441
Ford Protect Extended Service Plans (U.S. Only)................................................................. 440
Front Fog Lamps............................................83
Front Passenger Sensing System............46
Fuel and Refueling........................................151
Fuel Consumption.......................................156 Advertised Capacity.......................................... 156
Fuel Economy...................................................... 156
Fuel Filler Funnel Location
........................152
Fuel Quality......................................................151 Choosing the Right Fuel.................................... 151
Fuel Shutoff...................................................220
Fuses.................................................................232
Fuse Specification Chart...........................232 Passenger Compartment Fuse Panel........237
Power Distribution Box.................................... 232
G
Garage Door Opener See: Universal Garage Door Opener...........136
Gauges...............................................................90
Gearbox See: Transmission.............................................. 162General Information on Radio
Frequencies...................................................52
Intelligent Access................................................. 52
General Maintenance Information.......442 Multi-Point Inspection..................................... 444
Owner Checks and Services.......................... 443
Protecting Your Investment........................... 442
Why Maintain Your Vehicle?......................... 442
Why Maintain Your Vehicle at Your Dealership?..................................................... 442
Getting Assistance Outside the U.S. and Canada.........................................................228
Getting the Services You Need...............225 Away From Home.............................................. 225
H
Handbrake See: Parking Brake.............................................. 174
Hazard Flashers...........................................220
Headlamp Adjusting See: Adjusting the Headlamps..................... 259
Headlamp Exit Delay
....................................82
Headlamp Removal See: Removing a Headlamp......................... 260
Headrest See: Head Restraints.......................................... 121
Head Restraints
..............................................121
Adjusting the Head Restraint......................... 122
Tilting Head Restraints .................................... 124
Heated Exterior Mirrors
................................119
Heated Rear Window...................................119
Heated Seats
..................................................134
Front Seats............................................................ 134
Second Row Heated Seats............................. 134
Heated Steering Wheel
................................75
Heating See: Climate Control........................................... 112
Hints on Controlling the Interior Climate...........................................................116
Defogging the Side Windows in Cold Weather.............................................................. 118
General Hints........................................................ 116
Quickly Cooling the Interior.............................. 117
Quickly Heating the Interior.............................. 117
Recommended Settings for Cooling............118
Recommended Settings for Heating............117
503
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Opening a Rear Door From the Inside..........62
Power Door Locks.................................................
61
Remote Control..................................................... 61
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 62
Smart Unlocks for Intelligent Access Keys...................................................................... 63
Lug Nuts See: Changing a Road Wheel....................... 293
M
Maintenance..................................................243 General Information......................................... 243
Manual Climate Control..............................112 Directing the Air.................................................... 112
Rear Climate Control Lock Indicator............113
Setting the Blower Motor Speed................... 112
Setting the Rear Blower Motor Speed.........113
Setting the Rear Temperature........................ 113
Setting the Temperature................................... 112
Switching Defrost On and Off......................... 112
Switching Maximum Air Conditioning On and Off................................................................ 113
Switching Recirculated Air On and Off........................................................................\
. 113
Switching the Air Conditioning On and Off........................................................................\
. 112
Switching the Climate Control On and Off........................................................................\
. 113
Switching the Rear Climate Control On and Off........................................................................\
. 113
Manual Liftgate...............................................67 Closing the Liftgate.............................................. 67
Opening the Liftgate........................................... 67
Manual Seats.................................................124 Lumbar Adjustment...........................................125
Moving the Seat Backward and
Forward............................................................. 124
Recline Adjustment........................................... 124
Media Hub......................................................323
Memory Function.........................................126 Easy Entry and Exit Feature............................. 127
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob
........................................................................\
....... 127
Saving a PreSet Position................................. 126Message Center
See: Information Displays................................. 95
Mirrors See: Windows and Mirrors................................ 85
Mobile Communications Equipment.......13
Moonroof..........................................................88 Bounce-Back......................................................... 89
Opening and Closing the Moonroof.............89
Venting the Moonroof........................................ 89
Motorcraft Parts - 3.5L Duratec............300
Motorcraft Parts - 3.5L Ecoboost™.................................................302
MyKey Troubleshooting
...............................59
MyKey ™.............................................................57
Principle of Operation......................................... 57
N
Navigation.....................................................400 cityseeker.............................................................. 407
Destination Mode.............................................. 402
Map Mode........................................................... 400
Navigation Map Updates............................... 408
Navigation Menu............................................... 405
SiriusXM Traffic and Travel Link.................. 408
SYNC AppLink.................................................... 407
Waypoints............................................................ 406
Normal Scheduled Maintenance..........445 Intelligent Oil-Life Monitor™........................ 445
Normal Maintenance Intervals.................... 446
O
Oil Change Indicator Reset
......................248
Oil Check See: Engine Oil Check....................................... 247
Opening and Closing the Hood..............243 Closing the Hood............................................... 244
Opening the Hood............................................. 243
Ordering Additional Owner's Literature
.....................................................230
Obtaining a French Owner ’s Manual.........230
Overhead Console
.......................................144
P
Parking Aids....................................................178 Principle of Operation....................................... 178
505
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Parking Brake..................................................174
Passive Anti-Theft System..........................71 SecuriLock®............................................................ 71
PATS See: Passive Anti-Theft System...................... 71
Pedals..................................................................77
Perchlorate.........................................................11
Personal Safety System ™
..........................43
How Does the Personal Safety System
Work?.................................................................. 43
Phone...............................................................394 During a Phone Call.......................................... 398
Making Calls......................................................... 397
Pairing Your Cell Phone for the First Time................................................................... 395
Phone Menu........................................................ 395
Receiving Calls................................................... 398
Smartphone Connectivity.............................. 399
Text Messaging.................................................. 399
Post-Crash Alert System
...........................223
Power Door Locks See: Locking and Unlocking.............................. 61
Power Liftgate
.................................................68
Obstacle Detection............................................. 69
Opening and Closing the Liftgate.................. 68
Stopping the Liftgate Movement.................. 69
Power Seats
....................................................125
Power Lumbar..................................................... 126
Power Steering Fluid Check.....................255
Power Windows.............................................85 Accessory Delay................................................... 85
Bounce-Back......................................................... 85
One-Touch Down................................................. 85
One-Touch Up....................................................... 85
Window Lock......................................................... 85
Protecting the Environment........................14
Puncture See: Changing a Road Wheel....................... 293
R
Rear Parking Aid............................................178
Rear Passenger Climate Controls...........118 Directing Air to the Overhead Air
Vents................................................................... 118
Directing Air to the Overhead and Rear Footwell Air Vents.......................................... 118Directing Air to the Rear Footwell Air
Vents................................................................... 118
Rear Control Lock Indicator............................. 119
Setting the Rear Blower Motor Speed.........119
Setting the Rear Temperature........................ 119
Switching the Rear Heated Seats On and Off........................................................................\
119
Rear Seats
........................................................127
Adjusting the Rear Seats.................................. 127
Rear View Camera.......................................183 Using the Rear View Camera System.........184
Rear View Camera See: Rear View Camera.................................... 183
Rear Window Wiper and Washers...........79 Rear Camera Washer.......................................... 79
Rear Window Washer......................................... 79
Rear Window Wiper Blade................................ 79
Recommended Towing Weights
...........209
Refueling..........................................................154 Refueling System Overview........................... 154
Refueling System Warning............................. 156
Refueling Your Vehicle...................................... 154
Remote Control..............................................53 Car Finder................................................................ 55
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 53
Memory Feature................................................... 56
Remote Start......................................................... 55
Replacing the Battery......................................... 54
Sounding the Panic Alarm................................ 55
Remote Start
.................................................120
Automatic Settings............................................ 120
Removing a Headlamp.............................260
Repairing Minor Paint Damage...............270
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................56
Reporting Safety Defects (Canada Only)
..............................................................230
Reporting Safety Defects (U.S. Only)
..............................................................230
506
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Roadside Assistance...................................219
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 220
Vehicles Sold in Canada: Roadside Assistance Program Coverage................220
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 220
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 219
Vehicles Sold in the United States: Using Roadside Assistance.................................... 219
Roadside Emergencies...............................219
Roof Racks and Load Carriers................202
Running-In See: Breaking-In.................................................. 216
Running Out of Fuel.....................................152 Adding Fuel From a Portable Fuel
Container.......................................................... 153
Filling a Portable Fuel Container................... 152
S
Safety Canopy ™
............................................49
Safety Precautions........................................151
Scheduled Maintenance Record
...........450
Scheduled Maintenance...........................442
Seatbelt Extension.........................................41
Seatbelt Height Adjustment
......................38
Seatbelt Reminder........................................39 Belt-Minder™........................................................ 39
Seatbelts...........................................................34 Principle of Operation........................................ 34
Seatbelt Warning Lamp and Indicator Chime
..............................................................39
Conditions of operation..................................... 39
Seats...................................................................121
Security
................................................................71
Settings.............................................................411 911 Assist................................................................ 416
Ambient Lighting............................................... 422
Bluetooth............................................................... 413
Clock........................................................................\
413
Display................................................................... 423
General.................................................................. 420
Media Player......................................................... 412
Mobile Apps.......................................................... 419
Navigation.............................................................. 417
Phone...................................................................... 413Radio.......................................................................
416
Sound....................................................................... 411
Valet Mode........................................................... 424
Vehicle.................................................................... 422
Voice Control....................................................... 424
Wi-Fi & Hotspot.................................................. 421
Side Airbags
.....................................................48
Sitting in the Correct Position...................121
Snow Chains See: Using Snow Chains................................. 288
Spare Wheel See: Changing a Road Wheel....................... 293
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................448
Exceptions........................................................... 449
Speed Control See: Cruise Control............................................. 187
Stability Control
............................................176
Principle of Operation....................................... 176
Starter Switch See: Ignition Switch........................................... 145
Starting a Gasoline Engine.......................146 Automatic Engine Shutdown........................ 148
Failure to Start..................................................... 148
Guarding Against Exhaust Fumes................149
Important Ventilating Information...............149
Stopping the Engine When Your Vehicle is Moving............................................................... 149
Stopping the Engine When Your Vehicle is Stationary......................................................... 148
Vehicles with an Ignition Key.......................... 147
Vehicles with Keyless Start............................. 147
Starting and Stopping the Engine..........145 General Information.......................................... 145
Steering............................................................199 Electric Power Steering.................................... 199
Steering Wheel................................................73
Storage Compartments
.............................143
Sunroof See: Moonroof...................................................... 88
Sun Visors.........................................................88 Illuminated Vanity Mirror................................... 88
507
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Supplementary Restraints System.........44
Principle of Operation........................................ 44
Symbols Glossary.............................................7
SYNC™ 3........................................................362 General Information......................................... 362
SYNC™ 3 Troubleshooting......................424
SYNC™ Applications and Services........................................................342
911 Assist............................................................... 342
SYNC™............................................................324 General Information......................................... 324
SYNC™ Troubleshooting.........................354
T
Technical Specifications See: Capacities and Specifications............299
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................227
Tire Care...........................................................275 Glossary of Tire Terminology.......................... 277
Information About Uniform Tire Quality Grading.............................................................. 275
Information Contained on the Tire Sidewall............................................................ 278
Temperature A B C............................................ 276
Traction AA A B C............................................... 276
Treadwear............................................................. 276
Tire Pressure Monitoring System..........289 Changing Tires With a Tire Pressure
Monitoring System....................................... 290
Understanding Your Tire Pressure Monitoring System ...................................... 290
Tires See: Wheels and Tires...................................... 273
Towing a Trailer............................................208 Load Placement................................................ 208
Towing the Vehicle on Four Wheels...........................................................214
Emergency Towing............................................. 214
Recreational Towing.......................................... 214
Towing.............................................................208
Traction Control.............................................175 Principle of Operation....................................... 175
Trailer Sway Control...................................209
Transmission Code Designation............304
Transmission..................................................162
Transporting the Vehicle
...........................223 Type Approvals
............................................488
Radio Frequency Certification Logos for
Blind Spot Information System..............495
Radio Frequency Certification Logos for Mid Range Radar.................................................. 490
Radio Frequency Certification Logos for Passive Anti-Theft System........................ 491
Radio Frequency Certification Logos for Radio Transceiver Module........................ 494
Radio Frequency Certification Logos for SYNC 3.............................................................. 497
Radio Frequency Certification Logos for Tire Pressure Monitoring Sensor(s)...............488
Radio Frequency Certification Logos for Wireless Charging........................................ 496
U
Under Hood Overview - 3.5L Duratec.........................................................244
Under Hood Overview - 3.5L Ecoboost™.................................................245
Universal Garage Door Opener...............136 HomeLink Wireless Control System............136
USB Port..........................................................323
Using Adaptive Cruise Control................188 Automatic Cancellation.................................... 191
Blocked Sensor.................................................... 192
Canceling the Set Speed.................................. 191
Changing the Set Speed................................... 191
Detection Issues................................................... 191
Following a Vehicle............................................ 189
Hilly Condition Usage......................................... 191
Overriding the Set Speed................................ 190
Resuming the Set Speed.................................. 191
Setting the Adaptive Cruise Speed.............189
Setting the Gap Distance................................ 190
Switching Adaptive Cruise Control Off........................................................................\
191
Switching Adaptive Cruise Control On........................................................................\
189
Switching to Normal Cruise Control............193
System Not Available........................................ 192
Using All-Wheel Drive................................166 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 168
Operating AWD Vehicles With Mismatched Tires..................................................................... 167
508
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Head Up Display...................................................
93
High Beam.............................................................. 93
Liftgate Ajar............................................................ 93
Low Fuel Level....................................................... 93
Low Tire Pressure Warning............................... 93
Low Washer Fluid................................................. 93
Parking Lamps...................................................... 93
Powertrain Malfunction/Reduced Power................................................................... 94
Service Engine Soon........................................... 94
Stability Control................................................... 94
Stability Control Off............................................ 94
Washer Fluid Check....................................255
Washers See: Cleaning the Exterior.............................. 265
Waxing.............................................................267
Wheel Nuts See: Changing a Road Wheel....................... 293
Wheels and Tires..........................................273 General Information.......................................... 273
Technical Specifications................................. 298
Windows and Mirrors...................................85
Windshield Washers
.....................................79
Windshield Wipers.........................................78
Speed Dependent Wipers................................. 78
Wiper Blades See: Checking the Wiper Blades.................. 257
Wipers and Washers.....................................78
510
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index