2019 FORD FLEX remote control

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate ........................................................
11
Ford Credit .........................................................
11
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
....
13
Export Unique Options .................................
13
Environment
Protecting the Environment .......................
14
At a Glance
Instrument Panel Overview ........................
15
Child Safety
General Information ......................................
17
Installing Child Restraints ...........................
18
Booster Seats .................................................
28
Child Restraint Positioning ........................
30
Child Safety Locks .........................................
32
Seatbelts
Principle of Operation .................................
34
Fastening the Seatbelts ..............................
35
Seatbelt Height Adjustment .....................
38
Seatbelt Warning Lamp and Indicator Chime ............................................................
39
Seatbelt Reminder .......................................
39
Child Restraint and Seatbelt Maintenance ................................................
41
Seatbelt Extension ........................................
41
Personal Safety System ™
Personal Safety System ™.........................
43 Supplementary Restraints
System
Principle of Operation .................................
44
Driver and Passenger Airbags ..................
45
Front Passenger Sensing System ...........
46
Side Airbags ....................................................
48
Safety Canopy ™...........................................
49
Crash Sensors and Airbag Indicator ......
50
Airbag Disposal ...............................................
51
Keys and Remote Controls
General Information on Radio Frequencies .................................................
52
Remote Control .............................................
53
Replacing a Lost Key or Remote Control ........................................................................\
..
56
MyKey ™
Principle of Operation ..................................
57
Creating a MyKey ..........................................
58
Clearing All MyKeys ......................................
58
Checking MyKey System Status ..............
59
Using MyKey With Remote Start Systems ........................................................
59
MyKey Troubleshooting ..............................
59
Doors and Locks
Locking and Unlocking .................................
61
Keyless Entry ..................................................
64
Liftgate
Manual Liftgate ..............................................
67
Power Liftgate ................................................
68
Security
Passive Anti-Theft System .........................
71
Anti-Theft Alarm ............................................
72
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents

Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column ..........................................................73
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column ..........................................................
74
Audio Control ..................................................
74
Voice Control ...................................................
75
Cruise Control .................................................
75
Information Display Control ......................
75
Heated Steering Wheel ...............................
75
Pedals
Adjusting the Pedals .....................................
77
Wipers and Washers
Windshield Wipers ........................................
78
Autowipers .......................................................
78
Windshield Washers ....................................
79
Rear Window Wiper and Washers ..........
79
Lighting
General Information ....................................
80
Lighting Control .............................................
80
Autolamps ........................................................
81
Instrument Lighting Dimmer ....................
82
Headlamp Exit Delay ...................................
82
Daytime Running Lamps ............................
82
Front Fog Lamps ...........................................
83
Direction Indicators ......................................
83
Interior Lamps ................................................
83
Ambient Lighting ..........................................
84
Windows and Mirrors
Power Windows ............................................
85
Exterior Mirrors ...............................................
86
Interior Mirror ..................................................
88
Sun Visors ........................................................
88
Moonroof .........................................................
88Instrument Cluster
Gauges
..............................................................
90
Warning Lamps and Indicators .................
91
Audible Warnings and Indicators ............
94
Information Displays
General Information .....................................
95
Information Messages ...............................
103
Climate Control
Manual Climate Control .............................
112
Automatic Climate Control - Vehicles With: Premium AM/FM/CD ..................
113
Automatic Climate Control - Vehicles With: Sony Audio System ......................
115
Hints on Controlling the Interior Climate ........................................................................\
..
116
Rear Passenger Climate Controls ..........
118
Heated Rear Window ..................................
119
Heated Exterior Mirrors ...............................
119
Cabin Air Filter ..............................................
120
Remote Start ................................................
120
Seats
Sitting in the Correct Position ..................
121
Head Restraints .............................................
121
Manual Seats ................................................
124
Power Seats ...................................................
125
Memory Function ........................................
126
Rear Seats .......................................................
127
Heated Seats .................................................
134
Climate Controlled Seats .........................
135
Universal Garage Door Opener
Universal Garage Door Opener ..............
136
Auxiliary Power Points
Auxiliary Power Points ................................
141
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents

the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 324).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions.
See
SYNC™
(page 324).
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Introduction

On Board Diagnostics Data Link
Connector
WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation. WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
Other short-distance radio transmitters,
such as amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems may operate
on the same frequency as your remote
control. If other transmitters are operating
on those frequencies, you may not be able
to use your remote control. Using your
remote control near some types of
electronic equipment, such as USB devices, computers or cell phones can interfere with
remote operation. Operating your remote
control near metal or metallic-finished
purses, bags or clothing can interfere with
remote operation. You can lock and unlock
the doors with the key.
Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Intelligent Access
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You touch the inside of any exterior
door handle within
3 ft (1 m) proximity
of an intelligent access key.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 53).
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Keys and Remote Controls

REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. You can also use the key
blade to lock and unlock the glove
compartment. The transmitter portion
functions as the remote control.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Intelligent Access Key (If Equipped)
Note: A three-button remote control
operates similarly. The remote control operates the power
locks and the remote start system. The
remote control must be in your vehicle to
use the push button start.
The remote control also contains a
removable key blade that you can use to
unlock your vehicle. You can also use the
key blade to lock and unlock the glove
compartment. Slide the release on the
back of the remote control to release the
key blade, then pull the blade out. The
remote control also contains a removable
key blade that you can use to unlock your
vehicle.
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Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of the remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
The remote control uses one coin-type
battery.
Integrated Keyhead Transmitter 1. Twist a thin coin in the slot of the
remote control near the key ring to
remove the battery cover.
2. Carefully remove the rubber gasket from the remote control if it does not
come off with the battery cover.
3. Remove the old battery. 4. Insert a new battery with the + facing
upward. Press the battery down to
make sure it is fully in the housing.
5. Reinstall the battery housing cover onto the remote control.
Intelligent Access Key
1. Remove the key blade from the remote
control. 2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover. Do not use the key
blade to remove the cover or you could
damage it.
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3. Remove the old battery.
4. Insert a new battery with the + facing
downward. Press the battery down to
make sure it is fully in the housing.
5. Reinstall the battery housing cover onto the remote control and install the
key blade.
Car Finder Press the button twice within
three seconds.
The horn sounds and the direction
indicators flash. We recommend you use
this method to locate your vehicle, rather
than using the panic alarm.
Note: If any door or the liftgate is open, or
if the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
sounds twice and the direction indicators
do not flash.
Sounding the Panic Alarm Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
switch it off.
Note: The panic alarm only operates when
the ignition is off. Remote Start
(If Equipped) WARNING:
To avoid exhaust fumes,
do not use remote start if your vehicle is
parked indoors or in areas that are not well
ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
remote control.
This feature allows you to start your
vehicle from the outside. The remote
control has an extended operating range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started. See Automatic
Climate Control
(page 113).
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system does not work if
any of the following occur:
• The ignition is on.
• The anti-theft alarm triggers.
• You switch off the feature.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The service engine soon indicator was
on the last time your vehicle was
driven.
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