2019 FORD FIESTA phone

SYNC™
General Information
...................................273
Using Voice Recognition ...........................
275
Using SYNC™ With Your Phone ............
277
SYNC™ Applications and Services ......
289
Using SYNC™ With Your Media Player ........................................................................\
294
SYNC™ Troubleshooting ........................
303
SYNC™ 3
General Information ....................................
311
Home Screen ...............................................
320
Using Voice Recognition ............................
321
Entertainment ..............................................
327
Phone ..............................................................
337
Navigation .....................................................
342
Apps ................................................................
350
Settings ..........................................................
353
SYNC™ 3 Troubleshooting .....................
367
Accessories
Accessories ..................................................
380
Ford Protect
Ford Protect ..................................................
382
Scheduled Maintenance
General Maintenance Information ......
384
Normal Scheduled Maintenance ..........
387
Special Operating Conditions Scheduled Maintenance ............................................
389
Scheduled Maintenance Record ..........
390
Appendices
Electromagnetic Compatibility ..............
401
End User License Agreement ................
403
Declaration of Conformity ......................
429
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Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem
The modem has a SIM. The modem
periodically sends messages to stay
connected to the cell phone network.
These messages could include information
that identifies your vehicle, the SIM and the
electronic serial number of the modem.
Cell phone network service providers could
have access to additional information, for
example cell phone network tower
identification. Note:
The modem continues to send this
information unless you have all added value
services deactivated. Contact the Ford
Customer Relationship Center. Refer to the
regional Ford website for contact
information.
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 350).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
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If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 353).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, see the regional Ford
website.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal. For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
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interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 47).
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
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KEYLESS ENTRY
General Information
WARNING: The system may not
function if the key is close to metal
objects or electronic devices such as cell
phones.
The system will not function if:
• Your vehicle battery has no charge.
• The passive key frequencies are
jammed.
• The passive key battery has no charge.
Note: If the system does not function, you
will need to use the key blade to lock and
unlock your vehicle.
The system allows you to operate your
vehicle without the use of a key or remote
control. Passive locking and unlocking requires a
valid passive key to be located within one
of the three external detection ranges.
These are located approximately
5 ft
(1.5 m) from the front door handles and
the luggage compartment. Passive Key
Your vehicle can be locked and unlocked
with the passive key. You can use the
passive key as a remote control. See
Locking and Unlocking
(page 57).
Locking Your Vehicle WARNING:
Your vehicle does not
lock itself automatically. If you do not
press a locking button your vehicle will
remain unlocked.
Locking buttons are located on each of the
front doors.
For central locking and to arm the alarm,
press a locking button once.
Note: Your vehicle will remain locked for
approximately three seconds. When the
delay period is over, you can open the doors
again, provided the passive key is within the
respective detection range.
When you lock your vehicle, the direction
indicators will flash to confirm your vehicle
has locked and the alarm is armed.
Luggage Compartment
Note: The luggage compartment cannot
be closed and will pop back up with a
warning chime if the passive key is located
inside the vehicle with the doors locked.
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GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Information Display Controls Use the information display controls to
adjust various system settings on your
vehicle. The information display shows
the system settings.
•
Press the up or down arrow buttons to
scroll through the list.
• Press the right arrow button to enter a
submenu.
• Press the left arrow button to exit a
submenu.
• Press the
OK button to choose and
confirm settings or messages. System Check
Active warnings appear first. Press the up
or down arrow buttons to scroll through
the list.
Menu Structure
Note:
Some menus may show features as
used in different models, so may appear
different to you on your vehicle. Dial number
Phone
Redial
Phone book
Call History
Speed Dial
Text Messaging
BT device
Phone settings
Ford EcoMode Bluetooth on
SYNC-Settings
Set defaults
Master reset
Install on SYNC
System info
Voice settings
Unpair
SYNC-Apps Route options
Navigation
Map display
Assistance options
Personal data
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KEYLESS STARTING (IF EQUIPPED)
Note: The system may not function if the
key is close to metal objects or electronic
devices such as cell phones.
Note: The ignition will automatically switch
off when you leave your vehicle unattended.
This is to prevent your vehicle battery
running out of charge.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the engine.
Ignition On
Press the START button once. It is located
on the instrument panel near the steering
wheel. All electrical circuits and
accessories are operational and the
warning lamps and indicators will
illuminate. Starting with Manual
Transmission
Note:
Releasing the clutch pedal while the
engine is starting will stop the engine
cranking and return to ignition on.
1. Fully depress the clutch pedal.
2. Briefly press the button. Starting with Automatic
Transmission
Note:
Releasing the brake pedal while the
engine is starting will stop the engine
cranking and return to ignition on.
1. Move the transmission selector lever to position P or N.
2. Fully depress the brake pedal.
3. Briefly press the button.
Failure to Start
All Vehicles
The system will not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start your vehicle, do
the following. 1. Hold the key next to the steering
column exactly as shown.
2. With the key in this position you can use the button to switch the ignition on
and start your engine.
Manual Transmission
Note: Releasing the clutch pedal while the
engine is starting will stop the engine
cranking and return to ignition on. A
message will be shown in the display.
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