
3. Press and hold one of the preset
buttons. A progress bar and message
will appear. When the progress bar
completes the station has been stored.
The audio unit will also mute
momentarily as confirmation.
You can repeat this on each waveband and
for each preset button.
Note: When you drive to another part of the
country, stations that broadcast on
alternative frequencies and are stored on
preset buttons, may be updated with the
correct frequency and station name for that
area.
Autostore Control
Note: This will store up to a maximum of
the six strongest signals available, either
from the AM or the FM waveband and
overwrite the previously stored stations. You
can also store stations manually in the same
way as other wavebands.
• Press and hold the RADIO button.
• When the search is complete, sound is
restored and the strongest signals are
stored on the autostore presets.
Automatic Volume Control
When available, automatic volume control
adjusts the volume level to compensate
for engine noise and road speed noise.
1. Press the
MENU button and select
Audio Settings.
2. Select
Spd. Comp. Vol.
3. Use the left or right arrow button to adjust the setting.
4. Press the
OK button to confirm your
selection.
5. Press the
MENU button to return. Alternative Frequencies
The majority of programs that broadcast
on the FM waveband have a program
identification code that can be recognized
by audio units.
When your vehicle moves from one
transmission area to another with the
alternative frequencies tuning switched
on, this function will search for the
strongest station signal.
Under certain conditions, alternative
frequencies tuning may temporarily disrupt
normal reception.
When selected, the unit continually
evaluates signal strength and if a better
signal becomes available, the unit will
switch to that alternative. It mutes while
it checks a list of alternative frequencies
and if necessary, it will search once across
the selected waveband for a genuine
alternative frequency.
It will restore radio reception when it finds
one or if one is not found, the unit will
return to the original stored frequency.
When selected,
AF
will be shown in the
display.
1. Press the
MENU button.
2. Select
Audio Settings.
3. Scroll to
Alternat. freq. or Alt.
Frequency and turn on or off with the
OK button.
4. Press the
MENU button to return.
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3. Press and hold one of the preset
buttons. A progress bar and message
will appear. When the progress bar
completes the station has been stored.
The audio unit will also mute
momentarily as confirmation.
You can repeat this on each waveband and
for each preset button.
Note: When you drive to another part of the
country, stations that broadcast on
alternative frequencies, and are stored on
preset buttons, may be updated with the
correct frequency and station name for that
area.
Autostore Control
Note: This will store up to a maximum of
the 10 strongest signals available, either
from the AM or the FM waveband, and
overwrite the previously stored stations. You
can also store stations manually in the same
way as other wavebands.
• Press and hold the RADIO button.
• When the search is complete, sound is
restored and the strongest signals are
stored on the autostore presets.
Automatic Volume Control
When available, automatic volume control
adjusts the volume level to compensate
for engine noise and road speed noise.
1. Press the
MENU button and
selectAudio Settings.
2. Select
Spd. Comp. Vol.
3. Use the left or right arrow button to adjust the setting.
4. Press the
OK button to confirm your
selection.
5. Press the
MENU button to return. Alternative Frequencies
The majority of programs that broadcast
on the FM waveband have a program
identification code, it can be recognized by
audio units.
When your vehicle moves from one
transmission area to another with the
alternative frequencies tuning switched
on, this function will search for the
strongest station signal.
Under certain conditions, alternative
frequencies tuning may temporarily disrupt
normal reception.
When selected, the unit continually
evaluates signal strength and, if a better
signal becomes available, the unit will
switch to that alternative. It mutes while
it checks a list of alternative frequencies
and if necessary, it will search once across
the selected waveband for a genuine
alternative frequency.
It will restore radio reception when it finds
one or if one is not found, the unit will
return to the original stored frequency.
When selected,
AF
will be shown in the
display.
1. Press the
MENU button.
2. Select
Audio Settings.
3. Scroll to
Alternat. freq. or Alt.
Frequency. and turn on or off with the
OK button.
4. Press the
MENU button to return.
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Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information. Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Clutch operation (manual transmission
only)
Suspension components for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure**
Exterior lamps operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
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Multi-Point inspection
Washer spray and wiper operation
For oil and fluid leaks
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE Every 10000 miles (16000 kilometers) or 12 months
*
Change engine oil and filter.
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
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Antenna Positions
Maximum output power Watt (Peak
RMS)
Frequency Band
MHz
1
50
1-30
2, 3
50
50-54
2, 3
50
68-88
2, 3
50
142-176
2, 3
50
380-512
2, 3
10
806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements. END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•
You (“You” or “Your ” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
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