If these modified engine performance
characteristics persist for an extended
period and either the service engine soon
or powertrain malfunction, reduced power,
electronic throttle control light is
illuminated, have the system checked by
an authorized dealer.
Service engine soon
Powertrain malfunction, reduced
power, electronic throttle control
Diesel Lubrication System
It is important to change the engine oil at
the recommended service intervals or
when indicated by the information display
to maintain oil viscosity. Extending the oil
and filter change interval beyond the
recommended interval can negatively
affect engine performance, fuel economy
and engine life. See Engine Oil Check
(page 192).
Engine and secondary cooling system
The cooling system contains a primary
cooling loop to cool the engine and a
secondary cooling loop to cool the
transmission, charge air, and fuel. The
coolant serves three primary purposes: to
provide heat transfer, freeze point
protection, and corrosion protection using
additives.
Vehicles with diesel engines typically are
used to carry heavy loads and accumulate
mileage rapidly. These two factors may
cause the additives in the coolant to wear
out in a shorter time. You can find more
information about coolant additives and
coolant change intervals in the coolant
chapter. See
General Maintenance
Information (page 322). Operating the
engine with insufficient coolant or coolant
additive can cause severe engine damage. Selective catalytic reduction system
Your vehicle is equipped with a selective
catalytic reduction system designed to
reduce emission levels of nitrogen oxides
from the exhaust of your diesel engine. This
system relies on the use of Diesel Exhaust
Fluid (DEF) that you must replenish at
certain intervals. Failure to maintain proper
DEF levels or if the DEF becomes
contaminated will result in vehicle speed
limitations or result in your vehicle entering
an idle-only mode. See
Selective
Catalytic Reductant System (page 105).
Minor Troubleshooting Guide
If the engine won ’t crank WARNING:
Battery posts,
terminals and related accessories
contain lead and lead compounds. Wash
hands after handling.
Turn on the headlights. If the lights are dim,
do not go on at all or when the ignition is
turned to the start position, the lights
become dim or go out, the battery
connections may be loose or corroded, or
the battery may be discharged. If there is
a clicking or stuttering sound coming from
the engine compartment when you turn
the key to the start position, this may also
indicate a loose or corroded battery
connection.
Check the battery connections at the
battery posts, cable connection to the
engine grounding point and at the starter
connection.
If you suspect a discharged battery, have
it checked and corrected.
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Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Guide that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
Fleet Telematics Modem
(If Equipped)
The onboard modem provides access to
data to support telematics services such
as location, speed, idle time, fuel, vehicle
diagnostics and maintenance alerts. To
explore data, telematics services, third
party service provider support and to
manage existing telematics accounts, refer
to www.commericalsolutions.ford.com or
call 833-FCS-FORD.
Note: This is not available with FordPass
Connect. FordPass Connect
(If Equipped)
With a FordPass-equipped vehicle, you can
use FordPass to track your vehicle ’s
location and remotely access vehicle
features such as start, lock and unlock and
vehicle status including fuel level and
approximate mileage. Message and data
rates may apply. Services may be limited
by mobile phone network coverage area.
For additional information, refer to
www.fordpass.com.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
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Once operator commanded regeneration
starts, engine speed increases to
approximately 2000 rpm and the cooling
fan speed increases. You will hear a
change in audible sound due to engine
speed and cooling fan speed increases.
It is not necessary to open the hood on the
engine compartment. Once operator
commanded regeneration completes, the
engine speed returns to normal idling. The
exhaust system remains very hot for
several minutes even after regeneration is
complete. Do not reposition the vehicle
over materials that could burn until the
exhaust system has had sufficient time to
cool. Depending on the amount of soot
collected by the diesel particulate filter,
ambient temperature and altitude,
operator commanded regeneration lasts
approximately 30 minutes.
Operator Commanded Regeneration
with Automatic Regeneration Control
(If Equipped)
If your vehicle is operated with significant
stationary operation, low speed drive
cycles less than 25 mph (40 km/h), short
drive cycles, drive time less than 15 minutes
or the vehicle does not fully warm up,
passive and active regeneration may not
sufficiently clean the diesel particulate
filter system. You can switch off automatic
regeneration until better driving conditions
are available, for example steady high
speed driving. You can then switch
automatic regeneration back on to clean
the diesel particulate filter.
Switching Automatic Regeneration
Control On and Off
To switch operator commanded
regeneration on and off, use the
information display control on the steering
wheel. See Information Display Control
(page
47). Scroll to the exhaust cleaning
message and then select Y or N to switch
it On or Off. How to Interrupt or Cancel Operator
Commanded Regeneration
If you need to cancel the operator
commanded regeneration, pressing the
brake, accelerator or switching the engine
off stops the procedure. Depending on the
amount of time you allowed the operator
commanded regeneration to operate, soot
may not have had sufficient time to be fully
eliminated, but the exhaust system and
exhaust gas may still be hot. If you shut
your vehicle off during operator
commanded regeneration, you may notice
turbo flutter. This is a normal consequence
caused by shutting off a diesel engine
during boosted operation and is considered
normal.
Filter Service and Maintenance
Over time, a slight amount of ash builds
up in the diesel particulate filter, which is
not removed during the regeneration
process. The filter may need to be replaced
with a new or remanufactured part at
approximately 250,000 mi (400,000 km).
Actual mileage varies depending on engine
and vehicle operating conditions.
If filter service is required, the
engine control system warning
lamp illuminates in the
information display. If there are any issues with the
diesel particulate filter system,
the engine control system
warning lamp and a service
engine soon warning lamp
illuminate to inform you that
your vehicle requires service. Have your
vehicle checked as soon as possible.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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4.
Make sure that the sealing surfaces on
the filter housing and cover are clean
and free of debris.
5. Install the new filter element.
6. Install the filter cover.
7. Install the bolts finger-tight. 8.
Fully tighten all of the bolts to between
3–4 lb.ft (4.5–6 Nm) in the sequence
shown.
9. Record the engine mileage and update
the service log accordingly.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator. See
General Information
(page 64). ENGINE COOLANT CHECK -
6.7L DIESEL WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury. WARNING:
Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield. WARNING:
To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system
is under pressure. Steam and hot liquid
can come out forcefully when you loosen
the cap slightly. WARNING:
Do not add coolant
further than the MAX mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 322).
Note: Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
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165
4
32
7
10.
Engine cooling system: Repeat steps
5 through 9 until the coolant level has
stabilized and is no longer dropping
after each step and the upper
radiator hose at the radiator is warm
to the touch, indicating that the
engine thermostat is open and
coolant is flowing through the
radiator.
11. Check the secondary cooling system.
Repeat steps 1 through 10 until the
coolant level has stabilized and is no
longer dropping after each step and
the lower passenger side of the
secondary radiator is warm to the
touch, indicating secondary
thermostat is open and coolant is
flowing through the entire system.
12. Check the coolant level in both systems before you drive your vehicle
the next few times.
13. If necessary, add prediluted engine coolant to the coolant reservoirs until
the coolant level is within the
minimum and maximum range as
listed on the reservoir. After you add
coolant, check the coolant
concentration.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community ’s regulations and standards
for recycling and disposing of automotive
fluids. Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted engine
coolant for optimum cooling system and
engine protection.
Coolant Change
Follow the specific mileage intervals, as
listed in the scheduled maintenance
information, to change the coolant. The
information display may display a message
to change coolant at this time. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 255).
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Safety Practices
WARNING: If your vehicle
is stuck in snow, mud or sand, do
not rapidly spin the tires;
spinning the tires can tear the
tire and cause an explosion. A
tire can explode in as little as
three to five seconds. WARNING: Do not spin the
wheels at over
34 mph
(55 km/h). The tires may fail and
injure a passenger or bystander.
Driving habits have a great deal
to do with your tire mileage and
safety.
• Observe posted speed limits
• Avoid fast starts, stops and
turns
• Avoid potholes and objects on
the road
• Do not run over curbs or hit the
tire against a curb when
parking
Highway Hazards
No matter how carefully you drive
there ’s always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important. If you feel a sudden vibration or
ride disturbance when driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you’re
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of your tires and
should be corrected by an
authorized dealer. Front-wheel
drive vehicles and those with an
independent rear suspension may
require alignment of all four
wheels.
The tires should also be balanced
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.
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A message appears in the information
display when it is time for an oil change.
Make sure you perform the oil change
within two weeks or 500 mi (800 km) of
the message appearing. Make sure you
reset the Intelligent Oil-Life Monitor after
each oil change. See Instrument Cluster
(page
56).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals.
All Vehicles
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Scheduled Maintenance Services
Maintenance service adjustments must
conform to specifications contained in this
manual, and those shown on the Important
Engine Information decal. Perform the
following services at scheduled intervals
because they essential to the life and
performance of your vehicle. Ford
recommends that you perform
maintenance on all designated items to
achieve best vehicle operation.
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