Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring\b
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating\b
Contact SiriusXM at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SiriusXM has updated the
channels available for your
vehicle.
Subscription Updated
455
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Audio System
Action and Description
Menu Item
Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Replay
When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
ALERT
Selecting this button allows you to enable and edit alerts. See
Settings (page 544).
Memory Presets
To set a preset, tune to the station then
press and hold one of the memory preset
buttons. The audio mutes briefly while the
system saves the station and returns once
the station is stored. There are three preset banks available for
SiriusXM. To access additional presets, tap
the preset button. The indicator on the
preset button shows which bank of presets
you are currently viewing.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings
(page 544).
SiriusXM Satellite Radio Reception Factors and Troubleshooting Potential Reception Issues
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
Satellite radio signal
interference
518
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3
(If Equipped)
Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal\b
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating\b
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 544).
Note: HD Radio broadcasts are not
available in all markets.
519
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3
(If Equipped)
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Custom Accessories are available for
your vehicle through an authorized dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit.
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bed rails*.
• Commercial graphics*.
• Commercial LED warning strobe
lights*.
• Fender flares*.
• Hood deflectors.
• Exhaust tip.
• Exterior trim kits*.
• Fog lamps*.
• Running boards. •
Side window deflectors*.
• Splash guards.
• Stainless-steel wheel covers*.
• Step bars.
• Wheel well liners.
Interior style
• Ambient lighting.
• Cargo organizers.
• Custom seat covers*.
• Floor liners.
• Floor mats.
Lifestyle
• Ash cup/smoker's package.
• Bed cargo net, tie down plates and
cleats.
• Bed extender.
• Bedliners and bed mats.
• Bed ramps.
• Bluetooth speakers*.
• Hitches.
• Racks and carriers*.
• Rear seat entertainment*.
• Sportliner cargo liner*.
• Tonneau/bed cover*.
• Tow hooks.
• Towing accessories.
• Trailer back-up camera.
• Trailer brake control.
• Truck bed camping tent*.
• Trailer TPMS.
Peace of mind
• Back-up alarm*.
• Bed hooks*.
• Bumper and hitch-mounted parking
sensors*.
572
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Accessories
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
578
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Ford Protect
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
579
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Ford Protect
When to Expect the Message Prompting You to Change Your Oil
Vehicle Use and Example
mi (km)
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling, 200-300 hours.
Extended hot or cold operation.
Extreme
2,500–5,000 mi
(4,000–8,000 km) Maximum load or towing.
Extreme hot or cold operation.
Use of high sulfur diesel fuel.
Note: Use the appropriate special operating condition for maintenance information when
using high sulfur diesel fuels, operating your vehicle off-road or in dusty conditions, such as
unpaved roads.
Note: For every hour that your vehicle idles, it has accumulated the equivalent of
approximately 25 mi (40 km).
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter. 2
Fuel and water separator. Drain if necessary or if indicated by the information display.
Refill the diesel exhaust fluid tank.
Rotate the tires, inspect the tires for wear and measure tread depth. 3
Perform a multi-point inspection, recommended.
Inspect the air filter restriction gauge. Replace the filter if necessary.
Inspect the automatic transmission fluid level. Consult dealer for requirements.
586
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Scheduled Maintenance
Towing a Trailer or Using a Car-top Carrier
Inspect and lubricate U-joints if equipped with grease
fittings.
Inspect frequently, service
as required
See axle maintenance items under Exceptions.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.1
Change engine oil and filter.
Every
5,000 mi (8,000 km)
or six months. Inspect and lubricate U-joints if equipped with grease
fittings.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every
30,000 mi
(48,000 km)
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Inspect brake system.
Every
5,000 mi (8,000 km)
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
Lubricate control arm and steering ball joints if equipped
with grease fittings.
Rotate tires, inspect tires for wear and measure tread
depth.1
Inspect and lubricate U-joints if equipped with grease
fittings.
Every
5,000 mi (8,000 km)
or six months
589
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Scheduled Maintenance