Page 62 of 176

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
59
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Roadside Emergencies
Page 63 of 176

Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD FLASHERS
Note:If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The hazard flasher control is located onthe instrument panel. Use it when yourvehicle is creating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the flasher control again toswitch them off.
JUMP STARTING THE VEHICLE
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
WARNING: Use only adequatelysized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start yourautomatic transmission vehicle.
Note:Attempting to push-start a vehiclewith an automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
60
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Roadside EmergenciesE304635
Page 64 of 176

Park the booster vehicle close to the hoodof the disabled vehicle, making sure thetwo vehicles do not touch.
Connecting the Jumper Cables
WARNING: Do not attach thecables to fuel lines, engine rocker covers,the intake manifold or electricalcomponents as grounding points. Stayclear of moving parts. To avoid reversepolarity connections, make sure that youcorrectly identify the positive (+) andnegative (-) terminals on both thedisabled and booster vehicles beforeconnecting the cables.
WARNING: Do not attach the endof the positive cable to the studs orL-shaped eyelet located above thepositive (+) terminal of your vehicle’sbattery. High current may flow throughand cause damage to the fuses.
WARNING: Do not connect theend of the second cable to the negative(-) terminal of the battery to be jumped.A spark may cause an explosion of thegases that surround the battery.
Note:In the illustration, the bottom vehiclerepresents the booster vehicle.
1.Connect the positive (+) jumper cableto the positive (+) terminal of thedischarged battery.
2.Connect the other end of the positive(+) cable to the positive (+) terminalof the booster vehicle battery.
3.Connect the negative (-) cable to thenegative (-) terminal of the boostervehicle battery.
4.Make the final connection of thenegative (-) cable to an exposed metalpart of the stalled vehicle's engine,away from the battery and the fuelinjection system, or connect thenegative (-) cable to a groundconnection point if available.
61
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Roadside Emergencies4213E142664
Page 65 of 176

Jump Starting
1.Start the engine of the booster vehicleand rev the engine moderately, or pressthe accelerator gently to keep yourengine speed between 2000 and 3000RPM, as shown in your tachometer.
2.Start the engine of the disabled vehicle.
3.Once the disabled vehicle has beenstarted, run both vehicle engines for anadditional three minutes beforedisconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
1.Remove the negative (-) jumper cablefrom the disabled vehicle.
2.Remove the jumper cable on thenegative (-) terminal of the boostervehicle battery.
3.Remove the jumper cable from thepositive (+) terminal of the boostervehicle battery.
4.Remove the jumper cable from thepositive (+) terminal of the disabledvehicle battery.
5.Allow the engine to idle for at least oneminute.
TRANSPORTING THE VEHICLE
If you need to tow your vehicle, contact aprofessional towing service or, if you are amember of a roadside assistance program,your roadside assistance service provider.
62
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Roadside Emergencies4132E142665 E143886
Page 74 of 176
FUSE SPECIFICATION CHART
F53 Power Distribution Box
WARNING: Always disconnect thebattery before servicing high currentfuses.
WARNING: To reduce risk ofelectrical shock, always replace thecover to the power distribution boxbefore reconnecting the battery orrefilling fluid reservoirs.
Locate the power distribution box in theengine compartment. It has high-currentfuses that protect your vehicle's mainelectrical systems from overloads.
If the battery has been disconnected andreconnected, you need to reset somefeatures. See Changing the 12V Battery(page 105).
71
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-FusesE161519
Page 75 of 176

Protected ComponentFuse RatingFuse or RelayNumber
Power brake assist module – HydroMax.5A11
Air conditioning compressor clutch.10A12
Catalyst monitor sensor.20A13Engine heated exhaust gas oxygen sensor#11 and #21.Canister vent.Vapor management valve.
Powertrain control module relay coil.5A14Powertrain control module keep alivememory.
Powertrain control module power.20A15
Instrument panel dimmer module.20A16Park lamp feeds.Trailer tow running lamp relay coil.
Ignition coils.20A17Radio capacitors.
HydroMax – Anti-lock brake systemmodule.30A18
Powertrain control module.10A19
Daytime running lamps.20A110
Fuel pump relay coil.20A111Powertrain control module.Fuel pump diode.
Instrument panel - backup lamp feed.25A112Trailer tow backup lamps feed.
Trailer tow electric brake controller feed.30A213
Instrument panel battery feed (fuse #15,21).60A214
Lighting primary fuse.Power distribution box fuse #19.
72
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Fuses
Page 76 of 176

Protected ComponentFuse RatingFuse or RelayNumber
Trailer tow park lamps.20A215
Anti-lock brake system module –HydroMax.60A216
Anti-lock brake system module – Hydro-boost.40A2
Horn feed.20A217
Backup lamp relay coil.20A218A/C clutch coil.A/C demand switch.
Brake on/off switch.20A219Multifunction switch.
Powertrain control module relay (Powerdistribution box fuses # 3, 5, 7, 18).30A220
Fuel injectors.20A221Fuel pump motor.Mass air flow sensor.Powertrain control module.
Cigar lighter feed.20A222Diagnostic tool connector.Fleet Telematics Modem and Ford PassConnect.
Blower motor feed.40A223
Instrument panel battery feed (fuses #4,10, 16, 22).50A224
Ignition switch feed (Instrument panelfuses #1, 5, 7, 11, 13, 14, 17, 19, 23, 36; Powerdistribution box fuses #9, 11).
40A225
Fuse holder #2.
Ignition switch feed (Instrument panelfuses #5, 11, 17, 23, 38).40A226
Headlamps.30A227Daytime running lamps on/off relay coil.Headlamp daytime running lamp relayfeed.
73
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Fuses
Page 81 of 176
Protected ComponentFuse RatingFuse or RelayNumber
(Power distribution box fuse #F19, F22,F21).
Not used.—J14
Instrument panel battery feed (fuse #F3,F5).60A2J15
Lighting primary fuse.
Horn.20A2J16
Ignition switch feed (instrument panelfuses F20, F22, F24, F26, F18).40A2J17
Brake on/off switch.20A2J18Multifunction switch.
Not used.—J19
Not used.—J20
Not used.—J21
Reverse lamp relay coil.20A2J22A/C clutch relay coil.A/C demand switch.
Horn relay.—R1
Fuel pump relay.—R2
Starter relay.—R3
Backup lamps relay.—R4
Brake on/off signal isolating relay(Hydromax).—R5
Trailer tow parking lamps relay.—R6
Not used.—R7
A/C clutch relay.—R8
Not used.—R9
Starter relay.—R10
Blower motor relay.—R11
78
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201803, Third-Printing-Fuses