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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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T type tires have some additional
information beyond those of P
type tires. These differences are
described below:
A.
T: Indicates a type of tire,
designated by the Tire and Rim
Association, that is intended for
temporary service on cars, sport
utility vehicles, minivans and light
trucks.
B. 145:
Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire. C.
80:
Indicates the aspect ratio
which gives the tire's ratio of
height to width. Numbers of 70 or
lower indicate a short sidewall.
D. D:
Indicates a diagonal type tire.
R:
Indicates a radial type tire.
E. 16:
Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver's door.
See
Load Carrying (page 276).
Inflating Your Tires
Safe operation of your vehicle
requires that your tires are
properly inflated. Remember that
a tire can lose up to half of its air
pressure without appearing flat.
Every day before you drive, check
your tires. If one looks lower than
the others, use a tire gauge to
check pressure of all tires and
adjust if required.
At least once a month and before
long trips, inspect each tire and
check the tire pressure with a tire
gauge (including spare, if
equipped). Inflate all tires to the
inflation pressure recommended
by us.
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2. Assemble the jack handle as shown in
the illustration. 3.
Fully insert the jack handle through the
bumper hole and into the guide tube
through the access hole in the rear
bumper.
4. Turn the handle counterclockwise until
the tire is lowered to the ground and
the cable is slightly slack to allow the
tire to be slid rearward from under the
vehicle.
5. Remove the retainer from the center of the wheel. 6. Block both the front and rear of the
wheel diagonally opposite the flat tire.
For example, if the left front tire is flat,
block the right rear wheel.
7. Obtain the spare tire and vehicle jack from their storage locations.
8. Loosen each wheel lug nut on the affected flat tire one-half turn
counterclockwise, but do not remove
them.
Jacking the Vehicle 413
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Front Jacking Points
Note:
Use the frame rail as the front jacking
location point, not the control arm. The
frame rail is marked with an arrow. Rear Jacking Points
Note:
Jack at the specified locations to
avoid damage to the vehicle.
1. Place the vehicle jack at the jacking point next to the tire you are changing.
Turn the jack handle clockwise until
the wheel is completely off the ground.
2. Remove the lug nuts with the lug wrench.
3. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward. Reinstall the lug nuts until the
wheel is snug against the hub. Do not
fully tighten the lug nuts until the wheel
has been lowered.
4. Lower the wheel by turning the jack handle counterclockwise.
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